frontiers may 2013

7142019 Frontiers May 2013

httpslidepdfcomreaderfullfrontiers-may-2013 144BOEING FRONTIERS MAY 201

wwwboeingcomrontiers

FrontiersMAY 2013 Volume XII Issue

WORKrsquoS A GASRide along on a tanker reuelingmission at 20000 eet


httpslidepdfcomreaderfullfrontiers-may-2013 2442 BOEING FRONTIERS MAY 2013


httpslidepdfcomreaderfullfrontiers-may-2013 344

FSC LOGO

AD WATCH The stories behind the ads in this issue o Frontiers

Inside cover Page 6 Back coverPages 36ndash37

This new ad orEnhanced Medium

Altitude AirborneReconnaissance andSurveillance Systemor EMARSS highlightsprogress Boeing ismaking in providing the

US Army with this critical intelligencesurveillance and reconnaissancecapability The ad currently appearsin trade publications

The Boeing StorersquosCustom Hangar is aselect collection o authentic limited-edition Boeing artiactscollectibles and appareldesigned or trueaviation ans This ad

eatures Custom Hangar 737 MAX andBoeing logo merchandise or FatherrsquosDay git ideas Learn more at your localstore or at wwwboeingstorecom

This ad shows Boeingappreciation or andgratitude toward theUS armed orcesIt will run in TheWashington Post andThe Seattle Times aswell as in regional trad

and military publications over the USMemorial Day holiday Boeing will aira similarly themed commercial on theldquoMeet the Pressrdquo television program

This adcongratulatesrecipientso BoeingrsquosSupplier o the Year awards

and reects last monthrsquos Boeing GlobalSupplier Conerence theme o ldquoOne

Team hellip Leading the Futurerdquo

ON THE COVER

BOEING FRONTIERS MAY 201

20 Today Boeing is developing a next-generation tanker or the US Air Force to replacethe servicersquos aging Boeing-built KC-135 tankers But these older tankers remain vitalto deending reedom around the world Whatrsquos it like to reuel a thirsty fghter transportor another military aircrat at 20000 eet (6100 meters) with both planes zippingthrough the sky at some 500 mph (800 kilometers per hour) In this Frontiers photoessay ride along on a KC-135 mission reueling a Boeing C-17 airliter over the Arizonadesert The reueling boom operator is Nicole Canada who when shersquos not serving

with the US Air Force Reserve works or Boeing Global Services amp SupportCOVER USING A CONTROL STICK IN HER LEFT HAND NICOLE CANADA MANEUVERS THE REFUELING BOOM OF A KC-135 TANKER THATrsquoS

ABOUT TO TRANSFER JET FUEL TO A C-17 AIRLIFTER BOB FERGUSONBOEING

PHOTO DURING AIR-TO-AIR REFUELING OPERATIONS THE HOST KC-135 AND RECEIVING C-17 FLY ONLY ABOUT 20 FEET (6 METERS) APART

A MIRROR REFLECTS THE IMAGE OF NICOLE CANADA AT HER REFUELING STATION IN THE TAIL OF THE KC-135 BOB FERGUSONBOEING

PRECISION PERFORMANCE



Publisher Tom Downey

Editorial director Anne Toulouse

EDITORIAL TEAMExecutive editor Paul Proctor 312-544-2938

Editor James Wallace 312-544-2161

Managing editor

Vineta Plume 312-544-2954Graphic designers

Brandon Luong 312-544-2118

Cass Weaver 480-216-4539

Photo director

Bob Ferguson 312-544-2132

Commercial Airplanes editor Don Smith 206-766-1329

Deense Space amp Security editor Diane Stratman 562-797-1443

Engineering Operations amp Technology

editor Junu Kim 312-544-2939

Human Resources and Administration

editor Len Vraniak 312-544-2351

Shared Services Group editor Beriah Osorio 425-577-4157

Sta writer Eric Fetters-Walp 425-266-5871

ONLINE PRODUCTIONWeb manager Wendy Manning 312-544-2936

Web designer Michael Craddock 312-544-2931

Web developers Lynn Hesby 312-544-2934

Keith Ward 312-544-2935Inormation technology consultant

Tina Skelley 312-544-2323

HOW TO CONTACT US E-mail

boeingrontiersboeingcom

Mailing address

Boeing Frontiers

MC 5003-0983100 N Riverside PlazaChicago IL 60606

Phone

312-544-2954

Fax312-544-2078

Web address


Send all retiree address changes toBoeing Frontiers MC 6Y-66PO Box 3707Seattle WA 98124-2207

Postmaster Send address corrections toBoeing Frontiers MC 6Y-66PO Box 3707 Seattle WA 98124-2207(Present addressees include label)

FRONTIERS STAFF

HISTORICAL PERSPECTIVEIt was a time when air travel was a grand adventure and passengers dressed up to enjoy theromance o ying across the country or an ocean Nothing symbolized that era better thanBoeingrsquos 314 Clipper which frst ew 75 years ago next month (The frst Clipper is shownhere ater launch rom the slipway at Boeing Plant 1 in Seattle in 1938) PHOTO BOEING ARCHIVES

10

BUILT TO LAST The UK is a major customer or Boeing military and commercial products and a key Boeingsupplier This special partnership began 75 years ago (Boeing is part o a team at Royal AirForce Waddington that provides Distributed Synthetic Air Landing Training shown to Royal AForce pilots and British Army orward air controllers and artillery personnel) PHOTO CROWN COPYRIG

30

ALL IN WITH BOEINGBoeing and Alaska Airlines enjoy a special bond They not only share a hometown Seattlebut Alaska is an all-Boeing customer and recently took delivery o its 100th Next-Generatio737 And it will be frst to y both the 737 MAX-8 and MAX-9 jetliners PHOTO BOB FERGUSONBOEI

14



TABLE OF CONTENTS

TAKING THE HEAT An innovative engine nozzle about the size o a Smart car and made o a ceramicmatrix composite that can withstand very high temperatures has been ground-testedby Boeing and its partners Itrsquos part o a Federal Aviation Administration programto accelerate new technologies that will help reduce aircrat uel burn emissionsand noise The next step will be ight testing o the nozzle on Boeingrsquos 2013ecoDemonstrator jetliner a 787 PHOTO BOB FERGUSONBOEING

26

Inside

07 LEADERSHIPMESSAGEFor years Boeing has been advocatinor trade reorm to allow US companie

to better compete in the global marke

Now ater nearly our years in the

making new US trade rules will have

ar-reaching eects on aerospace say

Kathryn Greaney vice president o

Global Trade Controls

08

SNAPSHOT QUOTABLES

16WHY WErsquoRE HERE

17CUSTOMERPROFILE

41MILESTONES

46IN FOCUS

A lsquoFATIGUINGrsquo PROJECTBoeing is working with a group o airline pilots to better understand the eects o pilotatigue during long commercial ights and whether technology exists that can detectsymptoms o atigue in real time beore it aects pilot perormance PHOTO MARIAN LOCKHARTBOEING

38





LEADERSHIP MESSAGE

A s one o the largest US exporters and a major importer

o parts and supplies Boeing has been advocating or

trade reorm or many years to allow US companies

to compete eectively in the global market while ensuring the

tightest controls on critical national technology

Almost our years in the making the frst set o rules underUS President Barack Obamarsquos Export Control Reorm take

eect this October These rules will mean changes in how we

design and build products how we market and talk about those

products and ultimately how we ship products and spare parts

and provide service to customers

Global Trade Controls (GTC) a part o the Ofce o Internal

Governance has been preparing or this since President Obama

announced the reorm eort in 2009 Boeing representatives rom

GTC and Government Operations have served on industry advisory

groups during the rule-making process and provided input to help

ensure the reorm meets its goal A variety o other organizations

have also supported export reorm including Business Roundtable

(an association o CEOs o leading US companies) and the

Presidentrsquos Export Council (which advises the president on trade

policy and programs to urther the administrationrsquos goal o doubling

US exports over fve years) Both are chaired by Boeing Chairman

President and Chie Executive Ofcer Jim McNerney

GTC also has been on its own reorm mission Our trade experts

have made it easier or anyone in Boeing to get help with trade ques-

tions deployed new tools and systems to make compliance easier

shortened internal cycle times and improved quality and service

We embedded GTC employees in the businesses to support

eorts such as ldquodesign or exportrdquo an initiative where GTC works

with programs and unctions like Engineering and Program

Management to take trade rules into account in product inception

and design Down the road having designs that already meet

export requirements could simpliy international marketing andsales and give us a competitive advantage

Boeing also imports components and supplies rom around

the world and ships products and parts between a multitude o

countries So the Global Trade Controls team is responsible or

enabling compliance with the trade rules o more than 100 nations

Despite this broad-ranging expertise remember that trade compli-

ance like all compliance issues such as saety regulations is a

personal responsibility or all Boeing employees

In Global Trade Controls we are committed to help Boeing

employees as well as our subsidiaries suppliers and partners

ensure we meet our trade standards which in many cases excee

government requirements Whether it is knowing where we can

or cannot market our products providing guidance to lower the

costs o import ees to make our products more aordable or

helping the businesses understand the impact o export reorm

GTC trade experts are a resource to help ensure Boeingrsquos succes

As export reorm rolls out in the US and trade rules evolve

around the world we continue to deepen our coordination with

our business partners Let us know whenever we can support

the success o your part o Boeingmdashand help keep the company

a global leader in trade and trade compliance nPHOTO PAUL PINNERBOEING

Kathryn Greaney Vice president Global Trade Controls

Trade transormationNew US trade rules will have ar-reachingeect on aerospace deense



SNAPSHOT

8 BOEING FRONTIERS MAY 2013



QUOTABLES

ldquoThe C-17 is one o

the greatest tools

ever presented to

the US militaryrdquo ndash Lt Gen Darren McDew commander

18th Air Force Scott Air Force Base Ill

speaking at del ivery ceremonies or the

US Air Forcersquos 220th C-17 Globemaster

March 27 at Boeingrsquos Long Beach Cali

nal assembly acility This C-17 was the

last scheduled or delivery to McChord

Air Force Base in Washington state

Boeing News Now March 29

ldquoThis is a great

time to be in the

space exploration

businessrdquo ndash Virginia A ldquoGingerrdquo Barnes newly

named vice president and program

manager or Boeingrsquos Space Launch

System program Boeing is designing

and developing the core stages o a

new heavy-li t rocket that wil l be able

to send astronauts on missions beyond

Earthrsquos orbit The rst fight or Space

Launch System is scheduled in 2017

Boeing News Now April 14

ldquoWersquore pleased

to deliver a world-

class airplane in

this world-class

spacerdquo ndash Tom Maxwell vice president Everett

Delivery Center commenting ondelivery o the rst plane a Thai Airways

777-300ER (Extended Range) rom the

just-completed Everett Wash acil ity


Flanked by a Cargolux 747-8 Freighter an engine o which is shown here on the let

and an ANA 787 Dreamliner Boeing employees gather to celebrate the opening o the

new Everett Delivery Center April 3 The center where 787 777 767 and 747 jetliners

made at the Everett Wash actory are handed over to customers eatures three times

the ofce conerence and operational space as the old acility Curved architecture

allows airplanes to pull up close to the building And customized boarding bridges

make it easy or customers to access their new planes A dramatic photo o the deliverycenter at night can be downloaded as wallpaper or your computer screen at www

boeingcomrontiersdownloads PHOTO GAIL HANUSABOEING

Center o attention



HISTORICAL PERSPECTIVE

Long beore the 747 camealong Boeing Clipper waslsquoQueen o the SkiesrsquoBy Mike Lombardi




t has come to symbolize a time when the

romance o air travel was a grand adven-

ture Even its name ldquoClipperrdquo evokes

images o tall ships crossing the seas

This majestic giant the Boeing 314

Clipper skimmed over the waters o Elliot

Bay and took to the skies above Seattle on

its frst ight 75 years ago next month At thetime it was the worldrsquos largest production

commercial airplane and would become

the ultimate in transoceanic elegance Like

its descendant the 747 the Clipper was

crowned ldquoQueen o the Skiesrdquo

The Clipper story begins with Boeing

engineer Wellwood Beall who was asked

about trans-Pacifc air travel while on a trip

to China in 1935 to fnalize a contract or

the sale o 10 Boeing P-26 fghters

ldquoIt will be 10 to 15 years beore that

sort o thing is commercially practicalrdquo

he was quoted as saying

Later on the long boat trip back rom

China Beall began to regret that statement

Upon his return to Boeing Beall saw the

work being done on the giant wing or an

experimental airplane later known as the

XB-15 It was the largest plane in theUnited States at the time and that wing

became the spark o inspiration or an

ocean-spanning ying boat

Beall drew up the design or the ying

boat at home working at his dining room

table His eorts paid o In July 1936

Pan American Airways presented Boeing

with a ormal order or six and an option

or six more o the airplanes known as the

Model 314 Clipper

Two years later on June 7 1938

Boeing test pilot Eddie Allen took the Clipp

up rom Seattlersquos Elliott Bay on its frst igh

During the 38-minute trip the Clipper ew

north to Everett where Boeing would later

build the 747 and its other twin-aisle jet-

liners beore landing in Lake Washington

on the east side o Seattle where Boeing

had set up a ight-test acilityEarly in the ight-test program Eddie Alle

determined that the 314 did not have enoug

lateral control and the airplanersquos single tail

was replaced with a new triple-tail design

Following certifcation and ater a shake

down ight rom San Francisco to Hong Kon

the Clipper entered service ying passenge


PHOTO The ldquoCaliornia Clipperrdquo operatedby Pan American Airways arrives overSan Francisco Bay PAN AMERICAN WORLD AIRWAYS

COLLECTION UNIVERSITY OF MIAMI LIBRARIES



across the PacicmdashSan Francisco to Sin-

gapore In June 1939 regular trans-Atlantic

passenger service began rom New York

to Marseille The service was twice weekly

weather permitting and took about 23 hours

The cost one way was $395 or about

$6500 in todayrsquos dollars

Those who could aord to fy in the Clipperwere treated as i in a luxury hotel Although

the plane could accommodate 10 crew and

74 passengers most overnight fights carried

ewer than 30 passengers The 314rsquos inte-

rior included a separate honeymoon suite

known as the ldquoDeluxe Compartmentrdquo ully

set dining room tables a bar a ull-service

galley and passenger compartments with

plush chairs sleeping berths and vanities

But the 314 was introduced as war

clouds gathered over Europe making the

Atlantic routes covered by the Clipper a vital

military lieline O Pan Americanrsquos 12 Clip-

pers three were used by British Overseas

Airways Corp and the rest drated into

service with the US military One o those

military Clippers served as the rst ldquoAir Force

Onerdquo transporting Franklin D Roosevelt

rom Miami to the Casablanca Conerencein Morocco in January 1943 where the US

president met with British Prime Minister

Winston Churchill to discuss war strategy

As amazing as the Clippers were the

rapid pace o technology during the war

drove fying boats into obsolescence Even

as the Clipper entered service aircrat such

as the Focke-Wul FW-200 Condor and the

pressurized Boeing 307 Stratoliner were

able to cross the Atlantic oretelling a uture

dominated by land-based transports

Ater a mere decade o service the

Clippers disappearedmdashall were scuttled

or scrapped But the Clipper began the

Boeing heritage o pioneering large globe

spanning commercial planes that would

eventually make airline service possible

or everyone not just a privileged ew

Today Boeingrsquos emphasis on an outstaning passenger experience on all o its jetliner

especially the 787 Dreamliner is a tribute

to the romance o fight symbolized by the

Boeing Clipper a plane that ater 75 years

still serves as a reminder that air travel onc

was and can still be a thrilling adventure

michaeljlombardi boeingcom

Read more about the Clipper on Page 30

To see a related video visit

wwwboeingcomfrontiersvideosmay2




Those who

could aord to

fy in the Clipper

were treated as

i they were ina luxury hotel


PHOTOS (Top let) The Clipper on its frstight over Seattlersquos Elliott Bay June 1938

The single tail was later replaced with atriple-tail design (Top right) Fine cuisine wasserved in the dining compartments (Right)

A new Clipper prepares or frst ight atElliott Bay The 314A Clipper had a 152-oot(46-meter) wingspan and an almost 5200-mile (8400-kilometer) range BOEING ARCHIVES



Alaska Airlines and Boeingare neighborsmdashand partnersin success

All Boeing and proud o it

MESSAGE FROM A CUSTOMER




Everyone remembers their frst com-

mercial ight Mine was aboard a

small charter plane operated by

Winship Air Services on Dec 17 1976

rom Dutch Harbor Alaska to Anchorage

Irsquod just spent fve months working on a

king crab fshing and processing boatmdash

long beore the ldquoDeadliest Catchrdquo made

crab fshing cool My second ight aboard

a spacious red-tailed Northwest Orient

747 jumbo jet could not have been a

nicer more comortable way to ride home

to amily and riends in SeattleWinship ceased operations long ago

and Northwest is now part o Delta But

ater more than our decades the 747 is

still ying around the world Thatrsquos because

Boeing wisely continued to improve it with

the -400 series and now the 747-8

This reminds me how change is

constant in aviation One good thing that

hasnrsquot changed though is the partnership

between Boeing and Alaska Airlines Itrsquos a

great relationship thatrsquos endured or nearly

hal a centurymdashever since we bought three

727s in 1964 Wersquore proud to share a home-

town with the company that builds all our

airplanes and has played a pioneering role

since aviationrsquos early days

One defnition o a partnership is

an arrangement where parties agree to

cooperate to advance mutual interests

Those words capture our relationship well

Thousands o us at Alaska and Boeing are

ocused on making the 737 successul

which has and will continue to advance

both companies

Itrsquos not always easy Just as therersquosconstant change therersquos no shortage o

challenges in the airline business Skyrock-

eting uel costs multiple bankruptcies and

mergers and never-ending competition are

just a ew When Alaska was struggling with

these challenges and needed to transorm

itsel in the early 2000s our hometown

partner stepped up to help us

Wersquod been ying the 737 or years but

our acquisition o Next-Generation 737s

represented a milestone that helped us

spread our wings and become a national

airline Since 2001 wersquove added 16 cities

east o the Rocky Mountains to our net-

work The 737-800 also gave us the

capability to y nonstop to Hawaiirsquos our

major islands helping our customers avoid

changing planes in Honolulu and creating

a great growth market or Alaska Airlines

Our customers are pleased with the

Next-Generation 737 and so are we Theaircratrsquos uel efciency has signifcantly

reduced our costs and is the primary actor

in cutting our carbon emissions by nearly

one-third since 2004 The operational ver-

satility o the NGsmdashand the added capacity

o the -900ERs (Extended Range) we started

ying last allmdashare crucial so we can oer

our customers low ares and compete more

eectively against our biggest competitors

low-cost carriers Our quest or efciency

is also why Alaska placed frm orders or

another 50 airplanes plus options last

all to keep our growing eet modern andwhy we decided to be the frst airline to y

both the MAX-8 and MAX-9 Alaskarsquos utu

depends on the MAX meeting its promised

uel burn savings and delivering on schedul

Thanks or doing your part

Alaska Airlines took delivery o our 100

737-NG in February Like all o our aircrat

the nose bears a decal that no other airline

has and it says ldquoProudly All Boeingrdquo To

you our riends and neighbors at Boeing

thank you or building the worldrsquos greatest

airplanes And we appreciate it when you

choose to y home with usSee you around town n

Seattle-based Alaska Airlines recently

took delivery o its 100th Boeing

Next-Generation 737 Mark Eliasen

the airlinersquos vice president o nance

and treasurer talks about the long-term

relationship between Boeing and

Alaska Airlines

PHOTOS (Far let) Mark Eliasenvice president o fnance and treasurer

Alaska Airlines BOB FERGUSONBOEING (Above) An artistrsquos concept o the 737 MAX-8 in Alaska Airlines livery ALASKA AIRLINES

ldquoWersquore proud toshare a hometownwith the companythat builds all ourairplanes and hasplayed a pioneeringrole since aviationrsquosearly daysrdquo

ndash Mark Eliasen vice president o fnance and treasurer Alaska Airlines



WHY WErsquoRE HERE

My ofcial job title is Ofce Administrator That means a

lot o dierent things but in essence it means making

sure my manager can do his job o providing support

or F-15 aircrat customers I know he canrsquot ocus on his job

i he has to spend his time on routine administrative tasks So

I do those thingsmdashlike correspondence schedule management

meeting setup and travel arrangementsmdashthat ree him to do

what he does best

Irsquove ound that success as an ofce administrator depends

on three things The frst is teamwork It may seem like ofce

administrators are solo workers but a lot depends on com-

munication and networking Since no one person is an expert

in everything ofce administrators or OAs have to work togetherto understand and to maximize all the systems Boeing uses For

instance I may need othersrsquo help in procurement Or someone

may need my help in coordinating international travel I learned

a long time ago that itrsquos not just about supporting our immediate

supervisors or teams itrsquos about asking or help when I need it

and helping others as they support their teams

Another quality that comes in handy or an OA is recognizing

that every person and every job is important Although my

frst responsibility is to my immediate manager opportunities

oten come up to help other OAs help their teams and vice

versa I canrsquot have the attitude ldquothatrsquos your job not minerdquo Wersquore

here to help one another succeed Itrsquos like the links in a bicycle

chain Every link in the chain is needed to keep the bike moving

The third thing that helps me as an OA is ocus I recently

completed the Ironman World Championship Triathlon in Kona

Hawaii I successully completed a 24-mile (4-kilometer) swim a

112-mile (180-kilometer) bike ride and a 262-mile (42-kilometer)

run To succeed I had to learn to ocus on each individual com-

ponent not everything at once I had to frst ocus on qualiying

Once in the race I couldnrsquot think about the bicycle while I was

swimming and I couldnrsquot worry about how tired I would be or

the marathon beore I fnished that bike ride I had to keep my

ocus on the immediate task at hand One step one strokeone mile at a time

I use that same ocus at work That doesnrsquot mean I donrsquot

have to multitask at times but or the most part I ocus on the

fnish line or each individual task until itrsquos complete

The job o an ofce administrator is oten behind the scenes

But that doesnrsquot bother me I know my job is important OAs are

like the timekeeper in a race You donrsquot notice the timekeeper

until the clockrsquos not working Although my job is behind the

scenes I enjoy keeping that clock ticking n

kathleenmcvey boeingcom

Going the distanceFor this oce administrator teamwork and ocus are key By Kay McVey and photo by Peter George



F ortune magazine called Delta Air

Lines one o the Most Admired

Companies in 2012 ranking it frst

in the airline industry

And in 2013 the airline is clearly still

on the move

ldquoIt is a particularly exciting time to be

at Delta given the momentum we have

garneredrdquo said Richard Anderson Deltarsquoschie executive ofcer ldquoWe are running

a better airline than at any other time in

our historyrdquo

Delta made progress with several

strategic initiatives to enhance customer

service strengthen market share and miti-

gate uel costs according to Anderson

For example the airline expanded at

LaGuardia Airport in New York It also

announced a venture with Virgin Atlantic

Airways which greatly expands Deltarsquos

presence at London Heathrow AirportDelta ocused on growing its Latin America

presence with partners such as GOL

and Aeromexico

Delta also made a bold move to control

uel costs by purchasing the Trainer refnery

near Philadelphia The refnery is capable

o processing 185000 barrels per day

The airline is also taking two additional

steps in its ongoing domestic eet optimi-

zation initiative Anderson noted This year

Delta will welcome two new mainline (non-

regional eet) airplane models the Next-

Generation 737-900ER (Extended Range)

and the 717 Delta launched its domestic

eet revitalization in 2010 ocusing on

improving proftability while enhancing

customer experience

ldquoA key component o Deltarsquos strategy

is making prudent investments or the

uture while maintaining our fnancial andcapacity disciplinerdquo Anderson explained

ldquoWith the Next-Generation 737-900ER

we can give our customers a superior

in-ight experience while improving

shareholder returnsrdquo

The 737-900ERs will primarily be

replacing aging 757 767 and Airbus

A320 airplanes in Deltarsquos eet

The 717s come to Delta through an

agreement with Southwest Airlines and

Boeing to acquire 88 717-200s currently

in service with Southwest subsidiary AirTra

Airways The airplanesmdasha ull-size twinjet

manuactured by Boeing ater its merger

with McDonnell Douglas or the short-rang

100-seat regional airline marketmdashwill oer

an enhanced customer experience and

greater cost efciency compared with the

small 50-seat regional jets they will replace

according to Anderson The 717s and 737-900ERs are part o

Deltarsquos investment in the customer experi-

ence Anderson said That also includes

investing more than $3 billion in technology

employee training eet upgrades and

enhancements to airport acilities worldwid

But Deltarsquos success Anderson

pointed out is ultimately a credit to its

80000 employees

ldquoThanks to the hard work and dedica-

tion o our employees worldwide we are

industry leaders in operational excellencefnancial perormance and customer satis-

actionrdquo Anderson said ldquoOur investments

in the customer experience continue to pa

o but it is the investment in our people

where we see the results every dayrdquo n

timsbader boeingcom

Ater a strong perormance last year Delta Air Lines is ying highBy Tim BaderDELTA orce

ldquoWe arerunning abetter airlinethan at anyother timein ourhistoryrdquo

ndash Richard Anderson chie executiveofcer Delta Air Lines

GRAPHIC Delta is scheduled to receiveits frst Next-Generation 737-900ER(Extended Range) in September BOEING

CUSTOMER PROFILE

PHOTO DELTA AIR LINES



GOAL8 BOEING FRONTIERS MAY 2013



A s goalie or an ice hockey team in

Ridley Township Pa Bill Ripley eels

hersquos in the best position in the rink

ldquoIrsquom the saest guy on the icerdquo said Ripleychie engineer Joint Multi-role Technology

Demonstrator Program and a Boeing on the

Move team captain ldquoIrsquove got all the padsrdquo

Since a group at the site began playing

hockey together two years ago Ripley is

one o the teamrsquos success stories With the

Boeing ftness center in Ridley Township

and hockey he has lost nearly 70 pounds

(31 kilograms) and consistently is the teamrsquos

Boeing on the Move high stepper averaging

more than 20000 steps a day

ldquoItrsquos about fnding the thing that isnrsquot

workrdquo Ripley said o what motivates him to

exercise ldquoBoeing on the Move was some-

thing we could do as a team And everything

is easier when yoursquore doing it with a teamrdquo

This year the team will have a chance to

compete again in Boeing on the Move Reg-

istration is open rom May 13 to May 31 and

the eight-week challenge runs rom June 10

to Aug 4 or active employees worldwide

As an incentive to keep moving Boeing

on-site ftness centers will be ree to new

and current employee members in June

and July Employees in the United Stateswithout access to an on-site center can

look to the Boeing Discount Program or

discounts on community ftness center

memberships and exercise equipment

Now in its ourth year Boeing on the

Move has been very successul said Tony

Parasida senior vice president o Human

Resources and Administration

ldquoParticipation has been growing and

itrsquos paying omdashputting us on the road to

better healthrdquo he said

Last year Parasida noted more than

79000 employees participated a 34 per-

cent increase rom the year beore This

year the challenge will be two weekslonger and employees can enter activity

online through the new ShapeUp website

which oers an enhanced tracking tool

The Ridley Township hockey team o

engineers and mechanics rom the site is

looking orward to this yearrsquos challenge

according to Frank Travaglini chie engineer

or the Chinook UK Mk6 program

ldquoWe have young guys entry level senior

managers and we all eel like equalsrdquo he

said ldquoWersquore all ages rom 23 to 53rdquo

Travaglini said the Sunday night hockey

games orce him to keep his conditioning up

ldquoIt also allows the site to bondrdquo said Mike

Marano the teamrsquos winger and manager

o system saety or Chinook programs In

act ater a championship season this past

winter an image o the teammates with their

trophy rotated on the sitersquos monitors

More than camaraderie on the ice team-

mates help one another stay motivated in

their workouts and during the Boeing on the

Move physical activity challenge They work

out together at the Boeing ftness center have

created their own Boeing on the Move team(called ldquoWildebeests on the Moverdquo ater their

hockey team the Wildebeests) and push

one another to stay ft or that weekrsquos game

ldquoHockey gives me a goalrdquo Marano said

ldquoI know I need to run that extra fve minutes

And every week I can see my resultsrdquo

Participants who are based in the United

States will be able to text their activity or

automatic uploading to the ShapeUp web-

site and worldwide participants can link

ftness devices and mobile apps such as

lsquoBoeing on the Moversquo is back with more opportunities or employees to be activBy Alex Wilson and photos by Alan Chalfn

Fitbit RunKeeper and BodyMedia to the

ShapeUp website or automated tracking

Teams are limited to 20 people this yea

to encourage more interaction and accounability The ShapeUp website also promote

social networking opportunities such as

the ability to invite others to be ldquosupporter

and engage colleagues in challenges

Next month Ridley Townshiprsquos hockey

players will be encouraging one another

to exercise just that little bit more during

Boeing on the Move Ripley said adding

he eels better ater losing weight

His advice or employees who are inter-

ested in transorming themselves the way h

did ldquoWe all have amilies riends and fxed

schedules You just need to make timerdquo n

alexandermwilsonboeingcom

EXTRA MOTIVATIONEmployees can earn up to $100 in git

cards or the equivalent in local currencieor international locally hired employees

To earn $50 employees need to track

activity at least one day or each week

and average 6000 steps or 15 exercise

minutes per day To earn $100 employee

need to track activity at least one day or

each week and average a total o 12000

steps or 30 exercise minutes per day

For more inormation visit Boeing

TotalAccess and click My Well Being

PHOTOS (From ar let) Dave Kohl ore-ground skates to the puck No 26 KevinFegely rom let Bill Ripley III Bill Ripley Jrand Tom Cavanaugh Bill Ripley III pushes thpuck up the ice Nate Deorest oregroundand Frank Travaglini watch rom the bench




oom ng




Lying at on her stomach in the tail section o the KC-135

Stratotanker Nicole Canada waits or rocky air turbulenc

and strong winds to calm down Turbulence and sudde

gusts o wind can add thrilling aspects to Canadarsquos job but ca

also prevent her rom carrying out her particular mission as a

boom operator on board the Boeing-built tankerFortunately within minutes the rocking ceases the wind

dies down and Canada peers through a small window read

to proceed The tanker pilot confrms the KC-135 is in prope

position to reuel the thirsty receiver aircrat ying just behind

Canada detly maneuvers the tankerrsquos reueling boom into the

receiver aircratrsquos receptacle and begins pumping thousands

o pounds o uel When done she disconnects the boom an

the receiver aircrat is good to go and able to continue its

missionmdashwithout having to land or uel

Itrsquos a precisely orchestrated ballet o skill experience

precision and teamwork that has played out at 20000 eet

(6100 meters) and 500 mph (800 kilometers per hour) Jus

another day on the job or this Boeing employee whorsquos also

a US Air Force reservist based at March Air Reserve Base

in Riverside Cali

ldquoThey say the dream job is the one yoursquod do or reerdquo

said Canada a senior master sergeant with the US Air

Force Reserve and a boom operator or the past 21 years

or the KC-135 ldquoI have that dream jobrdquo

And her Boeing job with Global Services amp Support is

almost an extension o what she does or the militarymdashone

she is equally proud o

Canada is based in Long Beach Cali where shersquos an

career

Outside her regular job at Boeing

this employee pumps gas hellipat 20000 eet

By Diane Stratman Photos by Bob Ferguson

PHOTOS (Let) In the tail o aKC-135 tanker US Air Force Reservemember and Boeing employeeNicole Canada lies on her stomachwith her chin in a support rest as shemaneuvers the tankerrsquos ldquoying boomrdquoto a connection The receiver aircrata C-17airliter (above right) isreected in her sunglasses



ldquo Being a boom operator is one o the most exciting jobs in the Air Force Reserve Not only have I been able to see the world but my perspective o the big picture is much clearer as the Air Force carries out its various missionsrdquo

ndash Nicole Canada international program manager C-17 Globemaster III Integrated Sustainment Program

PHOTOS (Clockwise rom let) Fuel istranserred rom the KC-135 to the C-17over the Arizona desert Nicole Canadaenjoys a lighter moment in the KC-135beore the demanding reueling operationbegins a patch worn by Canadarsquos US AiForce Reserve squadron reects the longhistory o air-to-air reueling the KC-135ight deck a tanker pilot coordinates withair trafc control beore taking o romMarch Air Reserve Base in Riverside Cali




Reserve or 24 years She was a KC-10A

personnel program manager while on

active duty

Appropriately the kind o ldquoying boomrdquothat Canada operates was developed by

Boeing engineers

Boeing has long been a pioneer o in-

ight reueling starting in the 1920s when

a simple hose was used to transer gas

between Boeing and Douglas biplanes

Ater World War II Boeing converted 92

o its B-29 bombers into KB-29M aerial

reueling tankers the frst ull-time tankers

to be operated by the US Air Force

But the Air Force wanted a aster and

more efcient method o transerring uel

than the hose used at the time so Boeing

engineers developed a rigid telescoping

boom that had two ruddevators which

resemble two small wings at the end It

not only delivered uel at a much higher rate

international program manager or the

C-17 Globemaster III Integrated Sustain-

ment Program She and her team ensure

the Royal Canadian Air Force has themaintenance and parts it needs to keep its

eet o Boeing C-17 airliters operating

ldquoIn many ways my job at Boeing eels

like a continuation o my military servicerdquo

Canada said ldquoO course itrsquos a little less

dramatic than my role in the Air Force but

I eel every job is vital Doesnrsquot matter i itrsquos

on the ront lines or behind the scenesrdquo

Canada said she fnds it rewarding

to work at Boeing while serving in the

Air Force Reserve

ldquoTherersquos camaraderie both in the

military and at Boeingrdquo she said ldquoYou

take care o each other you support one

another hellip much like a amilyrdquo

She has worked or Boeing or 12 years

and been in the US Air Force and the

but the ruddevators allowed the boom to b

more easily guided into the receptacle o th

receiving aircrat This new boom was initia

outftted on 116 converted B-29 bombersdesignated KB-29P which were ollowed b

Boeingrsquos propeller-powered KC-97 tankers

and later on the frst jet tanker Boeingrsquos

KC-135 which took to the skies in 1956

and can carry passengers and cargo

Boeing built 732 KC-135 tankers

between 1956 and 1965 Today approxi-

mately 400 o the original tankers remain

in service with the US and allies Boeing

continues to maintain upgrade and suppo

the KC-135 eet through its Global Service

amp Support division The Boeing team also

perorms Program Depot Maintenance and

Engineering Support to international cus-

tomers Chile France Singapore and Turke

Eventually the tankers which are much

older than the pilots who y them are to b




replaced by Boeingrsquos new 767-based next-

generation multi-role tanker the KC-46A

Boeing remains on plan to deliver the initial

18 combat-ready tankers by 2017

Despite the technological advancements

the midair rendezvous o a reueling opera-

tion still requires clear communications and

precise coordination according to Canada

The two aircrat need to be about

12 eet (3 meters) rom one another in order

to make a uel connection The KC-135

pilot stays in constant communication with

the receiver aircrat to bring it in close to the

tanker Canada explained Once the two

aircrat are within a hal-mile o each otherthe boom operator takes over guiding

the receiver aircrat into precise position

or reueling behind the tanker Next the

boom operator guides the reueling boom

to the receiver aircratrsquos reueling receptacl

Once contact is made uel pumping begin

When the uelrsquos been transerred the boom

operator triggers a disconnect the boom i

released the two aircrat separate and the

receiver aircrat departs

ldquoBeing a boom operator is one o the

most exciting jobs in the Air Force Reserve

Canada said ldquoNot only have I been able to

see the world but my perspective o the

big picture is much clearer as the Air Force

carries out its various missions including

the fght against terrorismrdquo

She has served as a KC-135 boomoperator in just about every major conict

over the past several decades including

Desert Shield Desert Storm Enduring

ldquo Therersquos camaraderie both in the military and at BoeingYou take care o

each other you support one another hellip much like a amilyrdquo

ndash Nicole Canada




Freedom New Dawn Kosovo and Restore

Hope ldquoTherersquos a great sense o satisaction

in knowing we help maintain air superiority

around the world or the US and its alliesrdquo

Canada said ldquoIrsquove always enjoyed the

sense o purpose and camaraderie that

comes with real-world missionsrdquo

One o those missions included ying

rom Masirah Air Base on the island o

Masirah in Oman in March 2003 During

what she thought was a routine air reueling

mission Canadarsquos crew received a change

in orders directing them to cross into

Iraqi airspace

ldquoIt wasnrsquot until we returned to base

that we learned we were a vital part o the

lsquoshock and awersquo operation that launched

the invasion o Iraqrdquo she said

Canadarsquos also own humanitarian

missions with her tanker crew The most

meaningul she said was in support o

Hurricane Andrew victims at Homestead

Air Force Base in Florida The base was

all but destroyed when it took a direct hit

rom the Category 5 hurricane in August

1992 The mission was to y military

members and their amiliesmdashwho had

been moved to a sae location beore the

hurricanemdashback to the base to gather

any belongings that had been spared

ldquoI will never orget the power o this

storm and its massive destructionrdquo

Canada recalled ldquoIt was a bit unnerving

ying in the atermath o that kind o

weather But to this day I cherish the

role I played in helping devastated ami-

lies recover rom the wreckage and how

thankul they were or our assistance in

helping them salvage whatever they could

o their lives beore the stormrdquo n

dianelstratmanboeingco

PHOTOS (Clockwise rom top) Canadakeeps an eye on the C-17 while it isreceiving uel March Air Reserve Basein Riverside Cali is home to a numbero KC-135 tankers the reueling missioncomplete Canada is back on the tankeright deck monitoring aircrat systemsduring a preight briefng Canada andthe KC-135 crew review mission details




Innovative engine technology could improve uel efciencymdashand help the environment By Nathan A Hulings and photos by Bob Ferguson

A CLEEN FUTURE



Deep in the Mississippi swamps o

Hancock County a Rolls-Royce

airplane engine roared to lie against

a palette o purple and pink skies o a

winter sunset

Installed on the back o the engine

at NASArsquos Stennis Space Center was

an exhaust nozzle made o ceramic matrix

composite (CMC) material designed

to make engines quieter lighter and

more efcient

Watching the test rom a Stennis con-

trol room was Boeingrsquos Mitch Petervarythe team leader overseeing development

o the nozzle As data poured in he and

the rest o the test team grew increasingly

confdent o what it would reveal several

weeks later The material perormed

as promised

ldquoThis was a big step orward or the

technology and I know our customers are

going to appreciate the beneftsrdquo Petervary

said o the Stennis ground tests conducted

earlier this year

The tests represent a major milestoneor Boeing and a Federal Aviation Admin-

istration program known as CLEEN short

or Continuous Lower Energy Emissions

and Noise The fve-year jointly unded

research-and-development eort by the

FAA and industry includes ground and ight

demonstrations o airrame and engine

technologies to speed the reduction o

aircrat uel burn emissions and noise

As part o FAArsquos Next Generation Air

Transportation System development eort

the program was open to competitive

bidding and the FAA selected Boeing

and our other companies to participate

including Rolls-Royce Boeing Research

amp Technology is leading

Boeing was working on these technolo-

gies beore the CLEEN program But the

joint eort exemplifes how Boeing teams

on technology research-and-development

activities to make discoveries aster and

more efciently than it could on its own

said Don Winter vice president o Flight

and Systems Technologies with BRampTldquoBy collaborating with the FAA and our

partners and suppliers in this program

Boeing intends to accelerate the maturation

o these promising technologiesrdquo Winter

explained And by taking a ldquoOne Boeingrdquo

approach he added ldquothese technologies

can be integrated onto commercial air-

planes more quickly or the beneft o

our environment airline customers and

the ying publicrdquo

It wonrsquot be long beore the nozzle

gets its day in the sky With ground testswrapping up the nozzle will be installed

on what will be the second aircrat in

Boeingrsquos ecoDemonstrator program a 787

Dreamliner scheduled to y later this year

As part o the CLEEN program

Boeing and its partners are also working

on other technologies to make airplanes

more uel-efcient while reducing emis-

sions and noise Some o this innovative

technology was ight-tested last year

on the frst Boeing ecoDemonstrator

ldquoBoeing intendsto accelerate thematuration o these promisingtechnologiesrdquo

ndash Don Winter vice president o Flightand Systems Technologies withBoeing Research amp Technology

PHOTOS (Let) At twilight a Rolls-Royceairplane engine equipped with a ceramicmatrix composite or CMC nozzle roarsto lie at the NASA Stennis Space Center(Above) Boeing CLEEN team membersinspect the nozzle prior to testing





a Next-Generation 737-800 (For more

about the ecoDemonstrator program

see Page 20 in the October 2012 issue

o Frontiers)

Getting the ceramic matrix composite

engine nozzle to this point where it is

about to be ight-tested on an airplane

represents a signifcant engineering

accomplishment according to Petervary

and others with the programIn addition to benefts such as longer

lie lighter weight and noise reduction

the nozzle can withstand extremely

high temperatures And thatrsquos critical

Because todayrsquos high-efciency jet

engines emit hotter exhaust gases

they require materials capable o with-

standing higher temperatures than

titanium or superalloys which have been

industry standards or decades

But no one had used the ceramic

matrix composite material in this way

beore and that was one o the signifcantchallenges engineers aced

Researchers spent several years in

the laboratory testing and developing

materials o increasingly large scale beore

more intense testing began earlier this

year They started with at samples o

the material slowly scaling up to the

ull-size nozzle

Frank Doerner vice president o

Materials Processes amp Structures

Technologies or BRampT noted that

engineers created the largest ceramicmatrix composite structure ever made

The nozzle is about the size o a

Smart car but weighs 30 percent less

than a similar-size nozzle made o tradi-

tional materials

ldquoIn the past fve years fnding new

applications and innovative designs base

on these types o materials has gone rom

labs to ight-readyrdquo Doerner said adding

that engineers have demonstrated that

ceramic composites ldquowill be part o the

uture o ightrdquo The successul ground tests on the

ull-scale engine nozzle represent a huge

milestone or the technology providing

insight into how the nozzle will perorm durin

upcoming ight tests on ecoDemonstrator

according to Petervary

A key to this signifcant accomplishmen

he added was Boeingrsquos close working

relationship with the propulsion team rom

Commercial Airplanesrsquo Product Develop-

ment organization and with Rolls-Royce

ldquoEveryone is benefting rom the

knowledge being sharedrdquo Petervary said That message is underscored by

Larry Schneider vice president o Prod-

uct Development Boeing Commercial

Airplanes

ldquoThe potential o CMCs to improve

airplane uel efciencyrdquo Schneider said

ldquois exactly the type o revolutionary tech-

nology that we are looking to accelerate

through collaboration with the FAA and

the entire Boeing enterprise and ight

testing on the ecoDemonstratorrdquo n

nathanahulingsboeingcom

ldquo This was a bigstep orward orthe technologyand I know our

customers aregoing to appreciatethe beneftsrdquo

ndash Mitch Petervary Boeing team leader

PHOTOS (Clockwise rom top let) TheBoeing and Rolls-Royce team makes fnalpreparations inside the Stennis controlroom Boeing team leader Mitch Petervaryinside the control room beore nozzle testingbegins computer monitors keep close

watch on the test site a monitor showsthermal readouts rom the test a Rolls-Royce engine and CMC nozzle (center)



June 1938 marked an important mile-

stone in commercial aviationmdashand

the beginning o a vital partnership

between Boeing and the United Kingdom

The frst ight o the Boeing 314 Clipper

ying boat on June 7 opened the door to

luxurious trans-Atlantic air travel The Model

314 remains one o the most iconic and

beloved aircrat in the history o aviation

A less visible though historically sig-

nifcant event occurred later that month

on June 22 when the British Air Ministry

signed a contract with North American

Aviation a Boeing heritage company

or the purchase o 200 NA-49 Harvard

combat trainers This year Boeing is

Atlantic afnity

Boeing and the UK celebrate 75 years as riends and partnersBy Bill Seil

celebrating the 75th anniversary o that

major purchase which marked the begin-

ning o Boeingrsquos long-standing relationship

with the United Kingdom

The partnership was strengthened in

1939 when the Air Ministry announced it

was purchasing an additional 200 Harvards

and Pan American Airways announced it

was inaugurating the frst regular passenger

service rom New York to Southampton

England using Boeing 314 Clippers

During World War II the British military

continued to use aircrat rom Boeing

and its heritage companies including the

Boeing B-17 bomber the Douglas Dakota

military transport (based on the DC-3)

PHOTOS (Clockwise rom above) ThisBoeing 314 Clipper was one o threetranserred rom Pan American Airways toBritish Overseas Airways Corp or militaryservice during World War II the NA-49Harvard trainer shown under constructionin 1939 at North American Aviationrsquosproduction acility in Inglewood Cali thiDouglas DB-7mdashknown as the ldquoBostonrdquo inRoyal Air Force servicemdashwas built underlicense in Seattle by Boeing BOEING ARCHIVES



ldquoOur relationship with the United Kingdom is characterizedby its long duration and by the breadth depth and qualityo that partnership There is a true alignment o values

in the way we work togetherrdquo ndash Shep Hill president Boeing International



ldquoOur activities here in the past 75 years have created a high levelo customer respect or the Boeing brandrdquo

ndash David Pitchorth managing director Boeing Deence UK



Douglasrsquo Boston attack bomber and North

American Aviationrsquos P-51 Mustang

Today the United Kingdom is a major

customer or Boeing military and commer-

cial aircrat It is also a key Boeing supplier

and source o technology

Boeing has more than 1300 employees

at sites across the United Kingdom and

more than 800 o them are employed by

Boeing Deence UK which supportsMinistry o Deence and US military

programs Boeing is investing in UK tech-

nology and expertise through research and

development programs with the universitie

o Cambridge Cranfeld Nottingham

Strathclyde and in particular Shefeld

where the company supports the Advance

Manuacturing Research Centre

Shep Hill president Boeing Interna-

tional and senior vice president Business

Development and Strategy said the United

Kingdom has a great aviation heritage

which makes it a strong ally or BoeingldquoOur relationship with the United Kingdo

is characterized by its long duration and b

the breadth depth and quality o that part

nershiprdquo Hill said ldquoThatrsquos what has made

so sustainable There is a true alignment o

values in the way we work togetherrdquo

Hill noted that UK airlines have own

and contributed to all o Boeingrsquos jetliners

and the company has many important

collaborative relationships with UK busi-

nesses and universities The consolidatio

o Boeingrsquos Deense Space amp Securityoperations in the United Kingdom under

Boeing Deence UK fve years ago has

continued to strengthen deense-related

sales and partnerships

Sir Roger Bone president Boeing UK

said the company will be celebrating the

anniversary throughout the year with

a number o special events planned in

London and at company sites throughout

the United Kingdom For example it will

be a theme in Boeingrsquos annual sponsor-

ship o the British Military Tournament in

early December in Earlrsquos Court LondonldquoAll o us in the United Kingdom eel

a genuine pride in what wersquore doing here

to sustain this important partnershiprdquo

Bone said ldquoThis anniversary gives us

a tremendous opportunity to highlight

that work and look ahead to building

on the important relationships that have

developed over the years It gives us an

ongoing sense o achievementrdquo

David Pitchorth became managing

PHOTOS (Above) Captain Walescommonly known as Prince Harrylet and a member o his squadron viewthe Apache ight line at Camp Bastionin Aghanistan last year The British Army

Air Corps ies Apache AH1 helicoptersco-manuactured by AgustaWestlandunder license rom Boeing ASSOCIATED PRESS (From ar let) In 2006 Boeing ormallybegan work on the 34-year ThroughLie Contractor Support program or theRoyal Air Forcersquos eet o Boeing Chinook helicopters VECTOR AEROSPACE Boeing UK and the University o Nottingham in 2011launched a major collaborative invest-ment in carbon fber recycling researchUNIVERSITY OF NOTTINGHAM The Boeing C-17Globemaster III was ormally acceptedinto Royal Air Force service in 2001and made its operational debut withthe RAF during the Aghanistan conictPAUL PINNERBOEING



lsquoCHEERIO NA-49rsquoIn July 1938 employees o North Ameri-

can Aviation a Boeing heritage company

welcomed ldquoOur British Cousinsrdquo to the

companyrsquos production acility in Ingle-

wood Cali

Thatrsquos how the North American Log

the ofcial publication o North American Aviation employees described representa-

tives o the British Air Ministry who had

arrived to supervise the manuacture o

the NA-49 Harvard trainer

The Log provided a detailed account

o the airplane purchase which marked

the beginning o Boeingrsquos long-standing

partnership with the United Kingdom

In June 1938 ater an extensive tour o

American aircrat plants by a commission

o British air experts the British Air Ministry

announced the award o a contract to North

American Aviation or the construction o

200 Harvard combat trainers

ldquoFor your inormationrdquo the Log reported

ldquothe NA-49 has been ofcially christened

the lsquoHarvardrsquo by the British governmentthis name being chosen because o the

act that the ship is o the training type and

o American manuacture Thereore the

name o an American institution o learning

was deemed as appropriaterdquo

Ater a period o intense activity the mock-

up model was completed in September

1938 and preparation began or the frst

ight o the Harvard

Late in the aternoon o Sept 28 the frst

Harvard bearing ldquoN7000rdquo in large black

letters and the Royal Air Force insignia

on its uselage and wings was rolled out

onto the actory ight ramp at Los Angele

Airport or its initial ight Air Ministry repre

sentatives were on hand and the Log

reported that the initial ight was ldquoroutine

The Harvard was test-own more than

38 hours beore it went into production

ldquoOn the NA-49 everything was testedthat could possibly be tested helliprdquo the Log

said ldquoThe machine gun was tested by the

simple expedient o ying the beauty over

to the feld the other side o Redondo

Boulevard and fring the gun into a huge

pile o dirt that the WPA [Works Progress

Administration] had been obligingly piling

up since sometime last yearrdquo The aircrat

was painted ldquoa violent yellow which

saved the ight crew many a headache

by enabling them to pick the ship up man

miles awayrdquo the Log noted ldquoThis wasespecially helpul during spin testsrdquo

Ater the Harvard was tested and approved

production began and North American

began shipping the airplanes to the

United Kingdom

ldquoThe process o crating an aeroplane or

export shipment constitutes in itsel a asc

nating chapter in the story o the Harvard

the Log explained ldquoA waterproo box 8 e

by 10 eet 7 inches by 21 eet 8 inches

[24 by 32 by 66 meters] is constructed

The uselage with the landing gear in ullretracted position and the motor wings an

empennage suraces detached is securely

astened to the oor o the boxrdquo

On Oct 24 1938 a shipping crate con-

taining Harvard number N7000 was taken

to Los Angeles Harbor and loaded on

board the English vessel MS Lochatrine

bound or Liverpool England It was then

transported to the Shawbury Aerodrome

near Shrewsbury or fnal ight tests

The British Air Ministry in January 1939

announced that it would purchase an ad-ditional 200 Harvard airplanes rom North

American Aviation making the Harvard

contract one o the largest US aircrat

manuacturing export programs at that tim

The Log summed up the program this

way ldquoThe Harvard Trainer or NA-49 will

carry the insignia o NAA [North America

Aviation] to Old England with ying colors

Cheerio NA-49 best o luckrdquo

ndash Bill Se




director o Boeing Deence UK in Decem-

ber 2012 ater serving or more than our

years as managing director o Boeingrsquos U

Rotorcrat Support business He said the

amalgamation o Boeing Deence UK in

2008 established Boeing Deense Space

amp Security as a local entity which opened

the door to stronger military sales and

partnerships in the United Kingdom He

believes Boeingrsquos 75-year history in theUnited Kingdom has strengthened its

business opportunities today

ldquoYou can eel the reputation wersquove buil

and the respect that our customers have

or usrdquo Pitchorth said ldquoOur activities her

in the past 75 years have created a high

level o customer respect or the Boeing

brand Itrsquos also built a high regard or

our technical capability which is very

important to our customersrdquo

Todd Nelp vice president European

Sales Boeing Commercial Airplanes said

the United Kingdom has historically been wonderul market or Boeing jetliner sales

and promises to remain so or many year

to come The company has a strong long

time United Kingdom customer base or a

airplane models and an array o services

The United Kingdom with its wide-rangin

aerospace capabilities also plays an

important role in Boeingrsquos supply chain

ldquoI think Boeing and our British custome

have a real afnity or each othermdashmuch

like the relationship between our two coun

triesrdquo Nelp said ldquoThere is a eeling o muturespect and we work very well together Itrsquos

a relationship thatrsquos built on trust and one

that has a lot o legs or the uturerdquon

williamjseil boeingco

For more about the Boeing 314 Clipper

see 0 Learn more about Boeingrsquos

long and important relat ionship with the

United Kingdom in the July 2012 issue

o Frontiers and at wwwboeingcouk75

PHOTOS (Clockwise rom ar let) The Jun1939 cover o the North American Log ea-tured the NA-49 Harvard trainer BOEING ARCHIV

Thomson Airwaysrsquo frst revenue biouel ighin the UK carried passengers rom Birming-ham UK to Lanzarote Spain THOMSON AIRWAY

British Overseas Airways Corp began op-erating Boeing 747 ights between LondonHeathrow and New York in 1971 Air UnitedKingdom in 1988 became the frst airlinebased outside the United States to operatethe Boeing 737-400 jetliner BOEING ARCHIVES









When customer airline pilots

visit Boeing the company

usually rolls out the red car-

pet But or the next 18 months Delta

pilots will be strapping into a simulator

and taping wires to their heads The

wires are all part o a study to better

understand the impact o pilot atigueon commercial ight operations

Volunteer two-pilot crews rom

Delta Air Linesmdash32 crews in allmdashwill

perorm simulated ights under

rested and atigued conditions in

the Seattle study The research will

help Boeing determine i technologies

exist that can detect symptoms o

atigue in real time beore it aects

pilot perormance

ldquoThe act that Boeing is doing

something about this issue and

trying to put together a study is reallyexcitingrdquo said Delta pilot Stan King

A ldquoOne Boeingrdquo team rom across

the enterprise devised the test methods

and will analyze the data once the

study is complete The project is

managed by the Commercial Airplanes

Flight Deck Product Development

group with help rom Boeing Research

amp Technology mathematicians and

statisticians There are also adviser

Boeing study will help industry betterunderstand pilot atigueBy Bret Jensen and photos by Marian Lockhart

ldquo The act thatBoeing is doingsomethingabout this issueand trying toput togethera study isreally excitingrdquo

ndash Stan King pilot Delta Air Lines

PHOTOS Close-ups o sensor arraysattached to Boeing test pilots HarryWestcott let and Brian Behrend asthey prepare or a long ight in thesimulator The sensors part o aBoeingndashDelta Air Lines joint studyon the impact o atigue on pilotsmonitor their bodiesrsquo reaction tothe lengthy trip



experts rom universities around the world

ldquoItrsquos gratiying to be on the oreront o

an ambitious scientifc study like this onerdquo

said Kimberly Craig Commercial Airplanes

project manager

ldquoCrew atigue is one o the hot-button

regulatory issues in commercial aviationrdquo

Craig added ldquoWersquore bringing a lot o new

data to the discussion We hope this data

will guide Boeingrsquos technology investmentsor the uture and may inuence how we

equip our airplanesrdquo

Pilots in the study will be ftted with a

variety o sensors that monitor biometric

actors such as brain waves and heart

rates as well as those that monitor eye

movement and body posture Crews

then y simulated ights both rested

and atigued

The rested sessions are daytime ights

ater sufcient rest the atigued sessions

are overnight ights ater a period o

extended wakeulness The simulatorsessions consist o one 65-hour ight or

our consecutive short ights in a 777

Pilots will be constantly evaluated to

determine the impact o atigue on the

dierent workloads In total Boeing should

collect more than 1000 pilot hours o

audio video and simulator data

ldquoThrough this research we can better

learn how pilot perormance is aected

by ights across time zones that disrupt

circadian rhythmsrdquo explained Boeing Tech-

nical Pilot Brian Behrend ldquoThe knowledge

gained may help develop ways to mitigate

or recognize atigue in real timerdquo

While studies on atigue have been

perormed in other industries the aviation

environment presents unique challenges

Boeing and subsidiary Jeppesen have

been working closely to develop technolo

gies to manage ight-crew alertness and

perormance This became even more

critical to airlines when the US Federal Aviation Administration last year issued a

new rule regarding crew duty limitations

and rest requirements One o those

technologies the CrewAlert app available

on iTunes is a product o the Boeing and

Jeppesen collaboration

Results o the Seattle study should hel

Boeing and Jeppesen determine whether

a technology or a suite o technologies

can unobtrusively detect atigue and fnd

links between crew perormance and

atigue In addition to helping ensure

aviation saety the study may provehelpul to others as well

ldquoWhat we fnd out here may extend

beyond aviation into other transportation

industries even the medical industryrdquo

said Harry Westcott another Boeing

technical pilot ldquoThe video and data

archive could be mined or inormation

or decadesrdquo n

bretrjensenboeingcom

To see a related video visit wwwboeing

comrontiersvideosmay

ldquoWhat we fndout here mayextend beyondaviation into other

industries even themedical industryrdquo ndash Harry Westcott Boeing

technical pilot

PHOTOS (Above) Boeing test engineerRob Grube let wires up Boeing pilotBrian Behrend with body monitoringdevices or a simulator session (Below)Boeing engineers Chris Gast rom letKim Craig and Grube monitor the pilotsrsquobrain waves and other physical reactions

during the simulated long ight



MILESTONES

SERVICE AWARDS Boeing recognizes the ollowing employees in May or their years o service55 yearsJames Tsai

50 yearsRoy Perschbacher

45 years

Diane GarrettMelvin HalleyKatherine HoltenRobert JonesJoseph KadishRobert LaddJimmie Manry

40 yearsPhillip BaggetteRobert BeckerRubina CaballeroJames CareyJoseph CatlinGary Cox

Lawrence DayRichard Dieenbach

Thomas DuminJudith EgbertGregory GaylordDrew Hays

Terry HensleeJocklyn HoustonGrant IsbergDouglas KeimDale Konneman

Thomas KuhnJoseph LapradeShih-Li LaiWilliam Linscott

John LutchDavid MausPatrick McGradyLiane McMeenBuster MestonGary Nelson

Thurman NixonWilliam OsullivanRobert Peterson

Yvonne PlataGerald RasmussenGlen SankeyBryanna ScottGautam SenguptaJames Skittrall

Stephen SterbinskyGeorge Stumm

Ted ThompsonJohn TrupkaShelby TuttleDale WaymanRobert Woodward 35 yearsMarie AbelPriscilla AdamsJoanne Adkisson

Yolanda Aguirre

Kirk AlexanderKenneth AndersonKimberley AndersonWilliam AndreasonNorman ArmstrongEdwin ArnoldRichard Babcock Lee Bargeon

Mark BaughMichael BeedeRaphael

Ben-RahamimMarilyn BentonMichael BergenPaul BergerKenneth BerglundKenneth Betzina

Trent BibleGordon BlaseJay BohnertChristopher BolleSusan BoyleKathryn Brittain

Timothy BroganRene BrownSteven BurgessWalter CalderSusan Canfeld

Thomas CannonRoss CaravelliKevin CarltonPaul CaseGary CateGeorge ChacoCurtis ChamberlinRose ChanKing-An ChengCyndee Chism

Neil ChristensenDennis CoadKeith CollinsDiane CopenhaverSteven CoxRonald CroteauPatrick Cunni Jennier CurrierJoann CurtisMartin DagostinoDorothy Davis

Vernon DavisEnrique DelapenaJoseph Dickson

Thomas Diebolt

Bryan DittmerMary Dowell Todd DrenkhahnJoan DuvallLynn DykeDavid EllisJoan EngelhartJay EngesathDavid EntzRonald Estes

Alan FindleyKeith FishLoren FiskeDan Fitzsimmons

Martin FreetStephen FreisthlerMelissa FryettJoyce GarnerSharyn GarnettRickey GebhardtCary GeyerCorliss Glover

Stephen Goetz Timothy GoldenSteven GouldRosivale GraceRobert GrallDebra GrayPatricia GreenHarold GwynneMichelle HaagDebra HahnRolla HalbertDonald HalcrowNathan HalePreston HammondStanley Hancock

Scott HansonJames HardenJames HardyLarry HartPatricia HayesRichard HeckmanStephanie HelselJoseph HernandezGary HessRonald HinderbergerSharon HobuhrDavid Hollenback Steven HolmanLinda HouchinsMichael Howarth

William HudsonStephen HuttiLawrence IngallsRobert Jackson

Vicki JacksonGregory JenningsLance JensenSteve JensenGary JohnsonNancy JohnsonRichard JonesJoanne JuarezJudy KimballWilliam Kirk

Thomas Knize

Richard KohanJohn Kraynak Donald KrumenackerJoyce KucinskasJohn KunkelWilson KwongRichard LaceyRichard LalandeGregory LaneKenneth LangnerNorma LarshusBarbara LeyJohn LiboltWayne Lierman

Arlen LomaxChris LongRonald LoucksDanny LoveMichael LowellDeanna MarchJames MartindaleStanord Mathews

Ronald MayKenneth Mc AdoryMary McCarthySteven McCormick Stephen McDonell

Veronica McGowanJohn McLarenSteven McMichaelDavid McNerneyRoger McNew

Terry MeierDouglas MillerRodger MillerJames MonroeKevin Montgomery

Thomas MooreDennis Mosol Richard MutterEvhen MychalowyczEugene MyersShawn NanceKathy NearyKurt NelsonBrian NielsenJohn OpinaSteve OrbanoskyRick Oster

Anthony ParasidaPatricia ParisGregory Passey

Lee PaulsonDan PetersenSusan PetersonDuane PiperStephen PlumleyRichard PollittMaureen PorterWilliam PorterJohn PotterStephen PriceCraig PulleyMarilyn PulverRobert RamseyJohn ReynoldsKeith Richmond

Debra RiveraMartin RobbCleadus RobinsonGeorge RobinsonRobert RohrerRichard RyanWilliam SandersBruce SandierWilliam SchandaRaymond Schaus

Tamara SchroederDennis SchuetzGerald SearsMichael Sharp

David SheltonMarion Shillam

Thomas SkrinarDavid SmithGerald SmithJerey SmithSteven SmotrysHarold Soares

Hans-Henrik SorensenCharles SteimelMichael StensbyRichard StewartScott SuttonSharon SwansonRobert TallerMaria TanticoBrenda TaylorBradley TedlundJimmie ThomasRichard ToalDonna TorrenceRicky TostRonald Tovsen

James TowersClair TrotgrubenJorge TrujilloRichard TuckerKathryn VandebrakeMichael Vanduine

Thomas VincentCarl VogelsangDaniel WagonerPaul Waite

Timothy WalkerRobert WarrenPatricia Wesemann

Tamara Westbrook Mary Weston

Franklin WhiteKeith WhiteGale Whitestine

Arthur WillardChristopher

WilliamsonDennis WilsonRonald WilsonRandall WingateLyle Withrow

Veronica WittJulia WoodsJane-Fong WuLois Wyse

Aldred Ystad

30 yearsDonald AndersonMark Angelo

Timothy ArmstrongMary Baniak Dennis BassMichael BeckerRobert BeggsGary BennettCurtis BensonWarren BethelRalph BlatterspielRoger Boneham

Jack BonoDwight BrandonDianne BrandtLinda BruntsLawrence Bulgarella

Victoria BurrisRichard BussomLeslie Butler

Vincent CalderonRobert CareyJohn CarnevaleMichael CetinichWilliam ChowBen CiaccioJill CigichJames CoxJerey CoxRobert CrawordRichard CrockerGary CurtisJames DavisBarry DecatoGregory Delaney

Margaretta DotsonRonald Drysdale Artie Dukes Alan DullJames Dupont

Andrew EversoleEdward FambroughLarry FernandezSteven FisherSteven FisherCraig FongDavid ForneyRicky FranzPerry FreemanGary Fujita

Rand FullingtonColon GardnerPaul GartzJohn GaudinaKevin GeorgePaul Gmerek John GonzalezLeo GreeneJames GreivellGilberto GuillotyJames HagemanErik HaradaJohn HarnagelKaren HausnerGregory Heesacker

Ellen HendersonZenoa HendersonJerey HigginsRenita HillmanRobert HodelRichard HoneaPatricia Howard

Thomas IrvineDavid IrwinJoseph ItalianoLloyd JonesNicholas JonesRobert JonesRoberto Jordan



IN FOCUS




Dancers perorm a ceremonial lion dance towelcome delivery in March o a 737-800 toChina Eastern Airlinesmdashthe 1000th Boeing jetlinedelivered to China The jet has the Boeing SkyInterior and is painted in special peacock liveryIt will be operated by China Eastern Yunnan

Airlines Headquartered in Shanghai ChinaEastern Airlines is one o the three major airlinesin mainland China PHOTO JESSICA OYANAGIBOEING

A THOUSAND REASONSTO CELEBRATE








FSC LOGO













ON THE COVER














Managing editor




Photo director

















Mailing address

Boeing Frontiers


Phone

312-544-2954

Fax312-544-2078

Web address




FRONTIERS STAFF


10


30


14



TABLE OF CONTENTS


26

Inside








08

SNAPSHOT QUOTABLES


17CUSTOMERPROFILE

41MILESTONES

46IN FOCUS


38





LEADERSHIP MESSAGE

























































SNAPSHOT




QUOTABLES


the greatest tools

ever presented to











time to be in the

space exploration












to deliver a world-

class airplane in

this world-class














Center o attention










































Model 314 Clipper













































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year























































see 0 in the October 2012 issue

o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se









































see Page 10 Learn more about Boeingrsquos































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS












FSC LOGO













ON THE COVER














Managing editor




Photo director

















Mailing address

Boeing Frontiers


Phone

312-544-2954

Fax312-544-2078

Web address




FRONTIERS STAFF


10


30


14



TABLE OF CONTENTS


26

Inside








08

SNAPSHOT QUOTABLES


17CUSTOMERPROFILE

41MILESTONES

46IN FOCUS


38





LEADERSHIP MESSAGE

























































SNAPSHOT




QUOTABLES


the greatest tools

ever presented to











time to be in the

space exploration












to deliver a world-

class airplane in

this world-class














Center o attention










































Model 314 Clipper







































































Read more about the Clipper on 0






Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS
















Managing editor




Photo director

















Mailing address

Boeing Frontiers


Phone

312-544-2954

Fax312-544-2078

Web address




FRONTIERS STAFF


10


30


14



TABLE OF CONTENTS


26

Inside








08

SNAPSHOT QUOTABLES


17CUSTOMERPROFILE

41MILESTONES

46IN FOCUS


38





LEADERSHIP MESSAGE

























































SNAPSHOT




QUOTABLES


the greatest tools

ever presented to











time to be in the

space exploration












to deliver a world-

class airplane in

this world-class














Center o attention










































Model 314 Clipper













































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS












TABLE OF CONTENTS


26

Inside








08

SNAPSHOT QUOTABLES


17CUSTOMERPROFILE

41MILESTONES

46IN FOCUS


38





LEADERSHIP MESSAGE

























































SNAPSHOT




QUOTABLES


the greatest tools

ever presented to











time to be in the

space exploration












to deliver a world-

class airplane in

this world-class














Center o attention










































Model 314 Clipper













































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS














LEADERSHIP MESSAGE

























































SNAPSHOT




QUOTABLES


the greatest tools

ever presented to











time to be in the

space exploration












to deliver a world-

class airplane in

this world-class














Center o attention










































Model 314 Clipper













































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS












SNAPSHOT




QUOTABLES


the greatest tools

ever presented to











time to be in the

space exploration












to deliver a world-

class airplane in

this world-class














Center o attention










































Model 314 Clipper













































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS












QUOTABLES


the greatest tools

ever presented to











time to be in the

space exploration












to deliver a world-

class airplane in

this world-class














Center o attention










































Model 314 Clipper













































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS



















































Model 314 Clipper













































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se









































see Learn more about Boeingrsquos































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS














































Model 314 Clipper













































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS




































































Those who

could aord to

fy in the Clipper

were treated as

















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS





















































both companies




















































Alaska Airlines







WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS












WHY WErsquoRE HERE








what he does best













































on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS

















on the move





our historyrdquo











and Aeromexico














customer experience






























80000 employees








timsbader boeingcom





CUSTOMER PROFILE




















































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS




























































































































oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS












oom ng























in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year























































see in the October 2012 issue

o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS































in Riverside Cali









career















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS




















active duty


Boeing engineers





























Air Force Reserve


































































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS
















































ndash Nicole Canada

















Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS

























Iraqi airspace

































A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS













A CLEEN FUTURE







winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS
















winter sunset






more efcient







as promised





earlier this year
























































o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS

















o Frontiers)

























ull-size nozzle








tional materials






















Airplanes
































Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS




























Atlantic afnity



























































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS


















































































wood Cali


























ight o the Harvard


























United Kingdom



























ndash Bill Se








































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS
















































































pilot perormance























project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS
















project manager













and atigued












































or decadesrdquo n






technical pilot





MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS












MILESTONES



45 years












Yolanda Aguirre









Thomas Diebolt








Thomas Knize






















Aldred Ystad













IN FOCUS












IN FOCUS










frontiers may 2013

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