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Bernarde Hyde June 2011 Process Benchmarking Or… Measure for measure Front Slide

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Front Slide. Process Benchmarking Or… Measure for measure. Bernarde Hyde June 2011. What is a Benchmark?. “A point of reference against which something can be judged”. Forefathers. Good Benchmarking. Data Pyramid. Know why Know how Know what Know nothing. What do you want?. The 3es. - PowerPoint PPT Presentation

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Page 1: Front Slide

Bernarde HydeJune 2011

Process Benchmarking

Or…

Measure for measure

Front Slide

Page 2: Front Slide

What is a Benchmark?

“A point of reference against which something can be judged”

Page 3: Front Slide

Forefathers

Page 4: Front Slide

Good Benchmarking

Page 5: Front Slide

Data Pyramid

Know why

Know how

Know what

Know nothing

Page 6: Front Slide

What do you want?

Page 7: Front Slide

The 3es

Inputs Outputs

Effectiveness

Efficiency

Economy

Process

Page 8: Front Slide

Example Process Diagram

Page 9: Front Slide

Where can you get to?

Best Practice

100%

Per

form

ance

Resource

Act

ivity

1

Act

ivity

2

Act

ivity

3

Act

ivity

4

Act

ivity

5

Page 10: Front Slide

Where can you get to?

Support Salaries per student FTE as a % of Cost

Page 11: Front Slide

Where can you get to?

Support Salaries per student FTE as a % of Cost

Page 12: Front Slide

Search and Reapply

!

Page 13: Front Slide

Bernarde Hyde

T: 0118 935 7073

[email protected]

www.sums.org.uk/

Thank you for listening Slide