front line managers program

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    CREATING THE SPECIALIZED FRONT-LINE

    SUPERVISORS NEEDED BY THE

    21ST CENTURY MANUFACTURERS.

    SETTING NEW LEADERSHIP STANDARDS FOR

    TODAYS OPERATIONAL REQUIREMENTS

    ADVANCED MANUFACTURING CONSULTANCY SDN. BHD.

    (650118D)

    Developing Operational Experts & Certifying Lean Masters All Over Asia

    Since 2001. We Set The Benchmark

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    1. Our organisation is having a knowledgeable, experienced and hard working teamof supervisors but we are still struggling to become a world class manufacturer tomeet current day challenges

    2. We have implemented various success methodologies such as Lean, six Sigma,TQM but we are struggling to follow through and make it an organisational work-culture at the shop-floor

    3. We want a self motivated front-line operational team who are able to ensureconsistent performance standards with excellent employee engagement. Howeverour supervisors do not have the specialised skill to get base line employeeengagement to its fullest

    4. We are an organisation who are in need of creative thinking, self motivated andhighly efficient set of supervisors who will be a driving force to generate value

    propositions, improvements and able to solve problems with high accuracy andspeed. Our supervisors are currently overworked and do not have sufficientcreativity.

    If you can ident i fy you r organisat ion wi th any of the above

    points then we have the most impor tant p rogram that wi l l

    t rans form your organ isat ion through one of i ts most

    important asset-the superviso rs

    Train your supervisors to be:

    21st century creative & innovative thinkers

    Effective problem solvers

    Culture Builders and effective communicators

    Autonomously manage performances to optimum levels

    Self motivated and continually drive improvement

    Effective Leaders and change agents

    Able to take your operations to a higher level of performance and profitability

    An opportunity your organisation

    cannot afford to miss

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    An organisation that wants to be of

    world class needs to be strong in its

    base. The foundation of any strong

    manufacturing organisation is its

    operational performance. Front-Line

    leadership is critical at thisfoundational level. They in fact set the

    phase and level of performance.

    A new

    generat ion o fsuperv isors to

    su i t the cu rrent

    day operat ional

    chal lenges

    The broad role of supervisors who take on this front-line leadership require

    both skills and motivation to drive the right performance. In the 21st

    century manufacturing scenario a critical and new set of supervisory

    behaviour and skill set is needed. This unique skill set in not fully covered intraditional supervisory leadership training or gained merely through

    experience. As opposed to traditional programs which focus only on soft

    skills, The Certified World Class Supervisory Program is aimed at equipping

    manufacturing industry supervisors with the right leadership, operational

    and even management competencies that is needed to meet a challenging

    and dynamic environment. It also provides essential inter-personal skills to

    drive higher commitment and performance in operator level employees.

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    THE PROGRAM CONTENTS

    OPERATIONAL EXCELLENCE & FRONT LINE MANAGEMENT

    The Business rationale of achieving Operational Excellence

    The challenges and requirements of the 21st century superviosr

    Supply Chain Management

    Critical supervisory competencies

    Daily World Class Supervisors schedule and standard work

    DIAGNOSING OPERATIONS, MEASURING EXCELLENCE & PLANNING IMPROVEMENT

    Value Stream Mapping & Process Mapping

    Work Element study and analysis

    Key Shop-Floor Performance Indicators

    Measuring Operational waste

    Throughput Measurements

    Key equipment productivity Measurements

    Key employee performance and engagement measures

    Kaizen Projects planning

    WORLD CLASS SUPERVISORY OPERATIONAL SKILLS

    Achieving Quality GoalsStandardized Work

    QC Tools & SPC

    Mistake Proofing

    Managing Throughput and Productivity

    Constraints and Bottleneck Management

    Successfully using 5S & Visual System to manage shop-floor

    Monitoring and improving equipment performance

    Quick Setups

    Managing Flow

    Managing shop-floor inventory

    Waste Elimination

    Optimising shop-floor layout

    Simple and Complex Problem Solving skills Root Cause Analysis

    3 X 5 Whys

    Cause & Effect Trees

    Improving the Work area

    Innovative Thinking & value Creation

    Process Improvement

    Achieving Optimum Productivity

    Kaizen Team facilitation Toyota Kata Coaching & TWI Training skills

    CRITICAL LEADERSHIP & SOFT-SKILLS FOR SUPERVISORS

    21st century supervisory Leadership Qualities

    Time Management

    Handling Resistance and difficult People

    People Engagement Skills

    Effective Communication skills for supervisors

    Running Effective Meetings

    Motivating front line operators

    Crisis Management

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    HOW IS THE PROGRAM DELIVERED The program is delivered in 4 Waves

    Each wave of skills transfer is 2 days long

    Supervisorss are exposed real projects

    Method used is one of action learning: 30% lectures; 40% case-

    studies or experiential simulations & 30% real projects

    Teaching is coupled with hands-on coaching and mentoring byexperts with more than 20 years of experience and global

    exposure

    TARGET PARTICIPANTS Production, Maintenance & Engineering supervisors

    Superintendents

    Administrative, HR, Store, Finance and any other support

    group supervisors

    Any person playing a supervisory role in the organization

    PROGRAM IS DEVELOPED & DELIVERED BY WHOM?The program is developed and delivered by a team of industry leading consultants who are certified

    and qualified in Operational Management Each module facilitator is either globally or Asia level

    exposed in training, coaching and shop-floor transformation for an average of 15 years. The

    facilitators have great credentials behind them whose skills and managerial wisdom is highly sought

    after. These are the leaders who have actually turned around real manufacturing set ups

    successfully around the world. They know what works and what does not in todays shop-floor.

    THIS IS OUR SERVICE GUARANTEE:At the end of the program it is guaranteed that your

    organization will have a group of specialized and skilled

    supervisors with the necessary charisma and

    commitment to take your shop-floor to world class

    performance level.

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    [email protected]

    016-484 6367 (Melvin)

    www.amckaizen.com

    ADVANCED MANUFACTURING CONSULTANCY SDN BHD

    (650118D)