from zero to hero in 3 years – the long march to become a connected company
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FromZerotoHeroin3years– thelongmarchtobecomeaconnectedenterpriseAlexanderKluge(@alecmcint)
KlugeConsultingGmbH
PLATINUM&CHAMPAGNE SPONSORS
GOLDSPONSORS
SILVERSPONSORS
BRONZE SPONSORS
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@alecmcint
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16 Months ago in Prague
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Ostdeutscher Sparkassenverband
The Eastern German Savings Bank Association (OSV) represents thepolitical and economical interestsof 45 savings banks.
Headquarters: Berlin
Employees: ca. 250
Mission:Represention of saving banks, political relationship, Auditor service for member banks
Challenges:• Strengthen the role as a
consulting partner for memberbanks
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© fotolia.de / vege#soccnx @alecmcint
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Neue Wettbewerber am Markt
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Source > Map: The Sad State of Global Workplace Engagement - http://kcy.me/umxm
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The Long March
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http://www.oscarberg.net/2015/08/my-book-collaborating-in-social-era-is.html
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http://www.oscarberg.net/2015/08/my-book-collaborating-in-social-era-is.html
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Bild von einer typischen verzeichnisbaum-Struktur beim OSV, laufwerk Z oder so
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Work
„the brief period of the day when I have touse old technology“
@hinssen
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http://www.oscarberg.net/2015/08/my-book-collaborating-in-social-era-is.html
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http://www.it-finanzmagazin.de/schatten-it-unerlaubte-cloud-nutzung-bei-banken-und-versichern-bei-ueber-90-prozent-19893/
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http://www.oscarberg.net/2015/08/my-book-collaborating-in-social-era-is.html
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KnowledgeManagement
Transition fromold Notes-Databases Improved
Collaboration
Any Device Any Place
Lesse-Mail
Open Communication
Non-hierarchicalcommunication
Employeesatisfaction
EmployerBranding
External Collaboration
Dialogue
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@alecmcint
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„Here's to the crazy ones, the misfits, the rebels, thetroublemakers, the round pegs in the square holes... the oneswho see things differently -- they're not fond of rules... You canquote them, disagree with them, glorify or vilify them, but theonly thing you can't do is ignore them because they changethings... they push the human race forward, and while somemay see them as the crazy ones, we see genius...
... because the ones who are crazy enough to think that theycan change the world, are the ones who do.“
Steve Jobs
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fotolia/Gina Sanders#soccnx @alecmcint
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The Connectors
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90 : 9 : 1
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Anwender Multiplikatoren„Connectoren“
Führungskräfte Vorstand
OSV User ConferencePA Live 2.0
Flyer / „OSV-Connect Kochbuch“
Regelmäßige Info in Mitarbeiterzeitung
Connect Direkt „One2One“
Nutzer-Training
Sensibilisieren
Lernen
Fördern
Merchandising: OSPA-Connect Schreibblock,...
FK-Workshops
Online Hilfe / Tipps & Tricks
Self Service Tutorial
Geplant: WBTs zu Komponenten
Coaching
OSV-Connect Community
Wettbewerbe / Spiele / Umfragen
Abteilungs-Coaching
„Blog-Coaching“
Umsetzung / Begleitung konkreter Use Case
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40.000-> 8.00090 : 9 : 1
FinanzgruppeOstdeutscher Sparkassenverband
271Communities
5091Tasks in
Activities
89%Active Users
per week
2646Connections
between colleagues
1310Wiki-Pages
22%Open
Communities
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262.99755.62037.848
11.738 1.000.000 MB500.000 MB
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TOP-DOWN: EssentialMIDDLE MANAGMENT: Take care!PROJECT TEAM: Don´t let IT run the project.VISIBLE: Build glass walls around your projectONLINE: Work and communicate online AND offline!CHANGE: Lead the change, consult and coach.SHARE STORIES: Document use cases, celebrate successRESISTANCE: Deal with it. Don´t break it. Save your energy.PURPOSE: Build purposefull use cases! The menu is not enough.RULES: Set rules. Define Guidelines with your users.PLATFORM: Continiously improve your plattform. Roll out changes fastPUSH: Provide exclusive information. Shut down old apps.PULL: Relevant Content. Keep the audience curious.
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Thank You!
@alecmcint
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