from tester childhood to adult mette bruhn-pedersen & brian robinson
TRANSCRIPT
From Tester Childhood To Adult
Mette Bruhn-Pedersen & Brian Robinson
MenuWho are we and why are we making this presentation ?
Some theory of human behaviour and beliefs
Workshop Example 1 – Experiencing the Drama Triangle and how to escape from its limitations
Workshop Example 2 – Using NLP to exchange limiting old beliefs for resourceful new solutions
Testers Bill of Rights
ByTom Gilb & Kai Gilb
• Testers have the right to unambiguous and clear requirements, qualities must be quantified.
•Testers have the right to be a party to setting the quality levels of process and documents inputs, and to their product outputs.
•Testers have the right to sample the process and document inputs, and to reject inputs of poor quality.
•Testers have the right to test evolutionarily; early as the system increments. •Testers have the right to an even workload, adequate resources, and to have a life. •Testers have the right to specify the potential consequences of products that they have not been allowed to test properly.
•Testers have the right to not clean up sloppy work by others, but to test for compliance to requirements.
The Testers Bill Of Rights
What Are Your Challenges ?
We would like to spend a short while collecting information from you about the challenges you face in your everyday work as a tester in your organisation
We will apply the techniques we are presenting here to a selection of these problems
You will also get a chance in the afternoon session to apply the technique we are presenting to one of your particular problems
Conscious / Subconscious
Parts of our Personality
Thoughts, Beliefs, Physiology and
Behaviour
Inner Child / Inner Parents
The Drama Triangle
R-ComplexReptilian BrainInstinct, survival, eating, aggression, dominance, reproducing....Responds by one of the 3-F’sFight, Flight or Faint !
Limbic SystemMammalian BrainEmotions, parenting, mood, memory, “value judgements.”
NeocortexPrimate Brainlanguage, abstraction, planning, self-awareness, logical analysis
Conscious Mind
Subconscious Mind
Logical
Self-Awareness
PlanningAnalytic
alEmotions
“Biological hard disk”
Instincts
Automatic bodily functions
Automatic learnt behaviour
Verbal Language
Non-Verbal communication
Reasoning
Who Am I
Inner Child and Inner Parents
I am OK as I amI can I learnI do my best
I am not good enoughI always do it wrongI can’t do it, you canI never do enough
You are fine as you areYou are developingI can help you if you need itYou can do it
You are not good enough, I am.You can’t do it, I canYou never do enough
The Drama Triangle
Victim
RescuerPersecutor
You are not good enoughYou can’t do it.You never do enough
You are not good enough. I am You can’t do it. I can.
I can’t do it, You can.I am not good enough, You are.It’s not my fault. Its the others.
I can’t do itI am not good enoughI always do it wrongI never do enough
Escape From The Drama Triangle
RescuerPersecutor
You are not good enoughYou can’t do it.You never do enough
You are not good enough. I am You can’t do it. I can.
Victim
I can’t do it, You can.I am not good enough, You are.It’s not my fault. Its the others.
I can’t do itI am not good enoughI always do it wrongI never do enough
Guide
You learn from your experiencesI can guide you You can do it
Creator / Initiator
I can. Can you guide me ?I am good enough.I need some extra resources.
I can do itI learn new thingsI do my bestI learn from my experiences
Motivator
We are always growing.I support youI challenge/motivate youHere are the resources you need
Mentor
Practical Workshop Of The Drama Triangle
• Examine a practical example from our everyday experience as testers or test managers
• Split into groups and role play ourselves in the Drama Triangle.
• Look at test methodologies and examine our reactions while in the Drama Triangle
• Experience a technique to stop and extract ourselves from the Drama Triangle
• Look at technical methodologies again with a new approach when out of the Drama Triangle
A communication model. Internal and External
How we process and respond to information. Our thoughts, beliefs and
behaviour
Analysisng what went wrong
Modelling what works
Toolbox of Techniques
A Set of Guiding Principles
NLPNeuro Linguistic Programming
External Events
FiltersGeneralise / Delete / Distort
AttitudesBeliefsMemoriesValuesDecisionsLanguage
Internal Representation
Physiology
State
Behaviour
Guiding PrinciplesNLP Presuppositions
We experience amodel of the
world, not the world
as it “really” is
Respect other people’s model of the
world
Every behaviour has a
positive intention
People are not their
behaviour
There is no failure
only feedback
I control my mind and
therefore my results
Every situation contains many possibilities.
If what you are doing is not working....
do something else
The actual meaning of your
communication is displayed in the response you get
We cannot not
communicate
Flexible people and organisations
have an advantage over
less flexible.
• Examine a practical example from our everyday experience as testers or test managers
• Choose several of the NLP Presuppositions
• Demonstration of the Substitution of Limiting Beliefs
• Split into groups and use the same technique to work on the problems that you have presented
• Discuss the experience
Practical Workshop On The NLP Technique -
Substitution of Limiting Beliefs
Any Comments on
The Testers Bill Of Rights
Testers Bill of Rights
ByTom Gilb & Kai Gilb
