From: BERNOTIES, Ray(Ray BERNOTIES)To; HARTL, BradCC: RIDEOUT, WayneDate: 2012-04-20 09:09Subject: Webster

Before letter goes out, can we talk about who will take media calls on this. We have lines prepared butneed to ensure vre agree on who should speak. Perhaps one of our Doctors would be appropriate?

f

From: Judy LEPAGETo: BOWvIAN, Roland; DEBRUYCKERE, KevinDate: 2011-12-07 12:45Subject Webster letter of complaintAttachments: Webster letter - Nov 2011doc

Hi Kevin,

I have attached the letter of complaint that Roland and I have composed. Please review it and let us kno\ /if there are any changes or additions you would like. I still need to include the supporting documents, butwi|litemizeandincludethemwhenwehaveafinaldraft.C

Judy

Judy Le Page, Ph.D., R. Psych.Regional PsychologistOccupational Health & SafetyRCMP Pacific RegionPh: 604-2M-2778Cell:778-828-2937Fax:604-264-2432 r

http://infoweb.rcmp-grc.gc.calpacificregion/branches/hrlohslhealthiproviders.htm

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"As doctors, it is important for us to abide by the standards and practices in place for ourprofession. As health care professionals with the RCMP, it is important that the primaryconsideration driving our actions be our employees' health and wellness", says Dr. lsabelleFieschi, BC RCMP Health Services.

The most important thing for us, and quite frankly for taxpayers, is to get our employees healthyand returned to work as soon as possible. We have to ensure tax dollars are going to thoseservices that can accomplish that in the most effective way, and to those who are putting theneeds of our employees ahead of any personal agenda they may have.

RCMP policy requires our regional psychologist to periodically review our list of authorizedservice providers and verify a number of things, including that they are:

f . in good standing with the respective professionalgoverning body;2. maintaining ethical conduct and high professional standards in the services provided

to members;3. charging fees within the limits established by the appropriate provincial/federal body;

and4. has performed acceptably in previous work with members, e.g. Satisfactory reports,

reasonable waiting period for appointments, terminate treatment when there is littlechance of progress.

We have added and removed other care providers in the past and will continue to do so as westrive to provide access to the best possible health care and clinical staff for our employeesHaving a list of recommended psychologists is simply good business practice for any employerWe have to ensure that our employees are receiving the best possible care for the funding weprovide.

We are committed to providing assistance to members who make the transition to a fundedpsychologist. Please understand that members are free to continue to access the services ofany psychologist; however if the psychologist of their choosing is not on our recommended listof funded service providers they will simply be responsible for the full payment of all of his/herfees

The priority for us though is to get our employees helpful treatment from an impartial serviceprovider that shares our goal of getting them back to work.

Released by.

C/Supt. Brad HartlBC RCMP Human Resource Officer

Prepaied'bv:

Sgt. Rob Vermeulen, Sr. Media Relations Officer - E Div Comm ServicesDawn Roberts, AlSr. Communications Strategist - E Div Comm Services

Pagc 4 of5

APPROVEDAPPROVED

Reviewed bv:

Dr. lsabelle Fieschi, Health ServicesSupt. Ray Bernoties, OIC E Div Comm ServicesSupt. Paul Darbyshire, OIC Employee and Management Relations

Approved bv:

C/Supt. Brad Hartl, HRO E DivisionDeputy Commr. Craig Callens, Commanding Officer of E Division

lnformation cbpibJ:

National Communications

Page 5 of5

,APPROVED

APPROVEDAPPROVED

APPROVEDAPPROVED

ilr*

From:to:Date:Subject:

Bob. Paulson @ rcm p-grc. gc.ca;2012-06-25 5:26 PMRe: Bill C-42

Sent on the TELUS Mobility network with BlackBerry

----Original Message----From : "Bob Paulson' <Bob.Paulson @ rcmp-grc. gc.ca>Date: Mon, 25 Jun 2012 16:58:10To: <

Subject: Re: BillC-42

What number are you at?Bob Paulson, Commissioner-commissaireRCMP-GHC

----Original Message---From:To: Paulson, Bob <Bob.Paulson @ rcmp-grc.gc.ca>To:

Sent 06/25/2012 16:51 :13Subject: Re: Bill C-42

Ok. ' Thanks lor your time.---Original Message-----From: Bob PaulsonTo:SubjecL Be: BillC-42Sent: Jun 25,2012 13:41

No but he has gone nutsBob Paulson, Commissioner-commissaireRCMP-GRC

---Original Message---FromTo: Paulson, Bob <Bob. Paulson @ rcmp-grc. gc.ca>

Sent: 06/2512012 16:28:31subject: He: Billc-42

Sir,

I will do as you have asked. I know Dr. Websterhas been very critical ol the organization over the y€ars but, at one fioint in time, he was the go to guy forcrisis intervention in situations like Gustavson Lake and Waco Texas.

l'm sure he wasn't thought of as being a nut then.

--- Original Message ----From: "Bob Paulson" <Bob.Paulson@rcmp-grc.gc.ca>To:Sent: Monday, June 25, 2012 1:20:05 PM

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C

PaEel"fif l-

Brad HARTL - Confirmation - Commissioner Review

From: Steven Dunn

To: HANSEN, Tammie

Dater 2012-08-02 09:31

Subject: Confirmation - Commissioner Review

CC: HARTL, Brad

Attachments: Dr.Webster

Tammie,

The Commissioner has read the draft materials and is satisfied. Thank you for arranging this review.

Regards,Steve Dunn

fi1e://C:\Documents ana Setting . I,,,,U

Ilage I ol I

Brad HARTL - Fwd: As discussed.

From:To:Date:Subject:Attachments:

Abe TownsendDubeau, Daniel2012-07-26 04 58Fwd. As discussedAs discussed.

Feelfree to share with the Bob and Brad H.

Abe

20i2-12-18llle://C :\Docurrents anct S -,il

ffi-_

Craig celuxs - Dr. Webster

Page I of I

From: Brad HARTL

To; Dunn, Steven

Date: 2012-08-01 16:49Subject: Dr. Webster

CC: BERNOTIES, Ray; CALLENS, Craig; KARR, Lois; Lavoie, Daniel; ROBERTS,...Attachments: WEBSTER - Letter #1_1_1_2.docx; WEBSTER - Letter #2_1_1_1.doc; WEBSTER - Letter

#3-1-.1-1.docx; #4 Progress Reports_1_1_3_1_1.pdf; #5 Media Statements about RCMPClients-1-1-1-1-1.doc<; Webster - Mention of clients_July 2012_3,1*1_-1.pdf; HealthServices Comms Plan final 1 1.doc

Steven,

Please find attached, for the Commissioner's review, a series of draft documenE related to Dr. Mike Webster.This matter has been discussed between the Commissioner and Deputy Commissioner Callens.

' Attachment #1 - letter from the E Division Human Resources Officer to the BC College of Psychologists outliningconcerns pertaining to the services provided by Dr. Webster.

Attachment #2 - letter form the ffircer in Charge E Division Occupational Health and Safety to Dr. Websteradvising the RCMP will no longer provide funding for his psychological services to RCMP members.

Attachment #3 - letter from E Division Occupational Health and Safety to RCMP members cunently receivingservices from Dr. webster advising funding for his services is being terminated.

Attachment #4 'vetted examples of clinical progress reporE submitted by Dr. Webster to E Division HealthServices.

Atbachment #5 - examples of media statements attributed to Dr. Webster.

Attachment #6 - examples of media statement attributed to Dr. Webstet,

Attachment #7 ' opy of the E Division communicaUons plan pertaining to Dr. Webster.

Please contact me if you have any questbns.

Brad

Brad Haftl, Chief SuperintendentHuman Resources fficerPacific Region5255 Heather StreetVan@uver, B.C. VsZ 1K6B:604-264-2136Email: brad.hartl@rcmd-orc.oc.ca

file://C:\Documents and S"ttinC 201*02-lA

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Pagc I of I

ATIPB - Re: Dr, Webeter

From: isabelle FieschiTo: Fieschi, Isabelle; KARR, LoisDate: 2012-08-01 18:01Subjectl Re: Dr. WebsterCC: Darbyshire, Paul; SCHWARTZ, Maxine

Hi LoiS, aSorry for not getting backto you sooner. For some reason your message never came through to me and Maxinejust sent it.I am fine with a "quote" from me but would make some minor changes:

- my name is Fieschi, not Sieschi- " As doctors, it is important for u1 !o abide by the standards and practices in place for our profession. Ashealth care profssionals with the-RCMP, it is important that the primary consideration orivinb ow aaions be ouremployees' health and wellness". I think that's more grammaticaily correct and also I don't w-ant the wordtreatment in there for us since we don't provide treatment.

Thanks

Isabelle>>> Lois KARR 2012-08-01 12:39 >>>Hilsabelle,

See attached a draft communication plan regarding Dr. Webster. On page 3 under proposed release the COwould like a quote from you if you.feel it is appropriate. Below is just a iraft from media, feel free to change thequote as you see fit. We are scheduled to send the entire Webster package to the Commr. this afternoon forapproval,

"As a doctor it is important fo-r-us to abide by the standards and practices in place for our profession. As a healthcare professional with the RCMP it is important that our actions bnd treatment be driven by the employeeshealth and wellness", says Dr. lsabelle sieschi, Bc RcMp Health services.

ThanksLois

20 I 3-{)2-l IIllc.//C.\I)ocullcnts and t.utu,

ATIPB

From: ATIPB

Reply Requested: BY 2013-02-15

>>> Ray BERNOTIES 2012-0348 08:53 >>>I think we need to exptaini bit rnor" in the letter, otherwise, I fear that we will appear to be simply cutting him

off because he speaks poorly about us.

My thoughts are that:

- it would be Sood to know his record of getting our members back to work versus dher Psychologists.

- have we complained to the college of physicians - was anything said in those complaints

that may be useable in the letter' /

- why do we feel that him speaking negatively about the RCMP dversety impacts our members'health and his

ability to return them to work - wnip it seems common sense, it would be good to have medical opin'on on that

of some kind.

Ray

>>> Maxine SCHWARTZ 20t2'03'07 16:12 >>>Paul and Ray,

please find attached the draft letters that we intend on sending to Dr. Mike webster and his present and past

clients. fiese letters nave been reviewed by Les Rose and he has recommended that they now be reviewed by

OO: m many of the members are involved with legal proceedings with the Force'

Paul - for your review and direction.

Thank you,

Maxine

Insp. Maxine SchwarE, OIC

Pacific Region Occupational Health & Safety

Phone 604-26,4-2386Fax 604-26#38214Cell 604-802-0536Visit our websitel

Fit for Duty, Fit for Life, Fit for Retirement!

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party(ies) to whom it is addressed. This message may contain

infoimation that is privileged or confidential. Any use of the

information by anyone other than the intended recipient(s) is

Ct-1Jfilc./iC.\Doctttucnts

20 I 3-()2-

"E" Division Occupational Health Service Analysis - Dr. MichaelWebster

PURPOSE:

To inform the the HRO and EMRO of a situation involving ethical and clinical concerns with'respectto a psychologist providing services to RCMP members and to make recommendations regarding thebest response.

BACKGROUND:

Dr. Michael Webster is a registered psychologist who practices in the lower mainland and Vancouverlsland. Dr. Webster has provided psychological services to RCMP employees for more than twentyyears. Currently 15 members RCMP members see him for counseling or psychotherapy. PacificRegion Occupational Health and Safety ("Health Services") has been concerned for a period of timewith the service provided by Dr. Webster and has arrived at thg opinion that this service does notconstitute the most appropriate treatment for RCMP members. The Regional Psychologists and Health

Services Officers in the Division are concerned with the lack of objectivity displayed by Dr. Websterin his clinical work and the substandard care he provides to the members. As a result, Pacific RegionOccupational Health and Safety has lost confidence in Dr. Webste/s ability to provide unbiased care,focusing on effective treatment for RCMP members.

ISSUE:

The issue is whether the RCMP should terminate all funding for psychological services provided byDr. Webster and to submit a letter detailing the concerns to the College of Psychologists of British

Columbia.

Questions that have been raised are:

1) What is the risk to patient if Dr. Webster no longer provides care?

2) What is the risk if Dr. Webster continues to treat RCMP members and new patients/members use

his services?

These questions will be answered in the Assessment portion of this memorandum.

Health Services has prepared an action plan to inform Dr. Webster and affected members. This plan

is to ensure as orderly a transition as possible of members to othercare providers. lf a member decides

to continue seeing Dr. Webster they can but they will have to pay for his services. lt is recognized

many of these members who are Dr. Webstefs clients, are in conflict with the Force and some are in

an emotionally fragile/vulnerable condition. ln addition, most of these clients are very attached to

Dr. Webster and as result it is anticipated thq Deputy Commissioner will almost certainly receive

complaints/concerns from affected members. lt is also anticipated that Dr- Webster will go to the

media with this decision, which will result in further negative media attention.

ASSESSMENT:

It is in the best long-term interests of the Force and the affected members to terminate the financial

relationship between the Force and Dr. Webster. The "E" Division clinicalteams believe the termination

of Dr. Webster's services will result in members receiving more effective care.

rDrr

2.

RISKS:

L Suicide - Although none of the members identified as clients of Dr. Webster have beenassessed as suicide risks, this is a possibility since some of them are emotionally fragile andunstable. There is no specific mitigation forthis risk although all member's medical files will bereviewed for suicide risk as part of our action plan.

Deterioration of Medical Condition - Some members may experience a deterioration in theirmedical condition following termination of the therapeutic relationship however, some memberswho change to other care providers may experience improvement in their condition. Thus,there is an equal chance that members'medical conditionswill improve, given that Dr. Websteroften provides little encouragement or coping skills for the members to move forward with theirlives and theirworkwith the Force. Members will be provided with the information on altemativecare providers in their area of work.

Continue Care / New Patients - lf members or new patients are treated or continue care withDr. Webster, the clinical team advises this will detrimental to the member's health ancmember's return to duty.

fAdverse Publicitv - Dr. Webster and the affected members may contact the media regardingthe decision. E Division Communications has been consulted and a communication plan willbe developed as part of the action plan.

Leqal Action - Members and/or Dr. Webster may proceed with legal action. The Department ofJustice will be consulted as part of the action plan. Recently in a similar case, Mr. Les Roseprovided the legal opinion that the Force was within our rights to terminate the relationship witha care provider (psychologist). No member will be disenfranchised from proper psychologicalcare, and every affected member may continue to receive therapy from Dr. Carmichael at hisor her own exoense or may continue therapy with a new provider at Force expense.

Grievances - Grievances are likely to be filed over the decision of Health Services and will bedealt with accordingly.

RECOMMENDED ACTIONS:

1. Letter to Dr. Webster advising him of termination of funding and requesting he assist memberswith transition to other care providers.

2. Letter to members advising them of decision to terminate funding and offering assistance inlocating alternative care providers.

3. Letter to College of Psychologists of B.C. from the HRO advising of our concems.

oRrGrML_PREPAREp BY. Maxine Schwartz. Insp.OIC Occupational Health & Safety"E" Division

APPROVED BY:

Supt. Paul DarbyshireOIC Employee & Management Relations Section

DATE: 2012-7-12

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4.

5.

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