freudenberg it (fit) europe - company presentation
TRANSCRIPT
AGENDA
Company Presentation
• Our Company• Target Markets• Market Analysis
Freudenberg ITOVERVIEW
Freudenberg IT Group Presentation | 2014 3
History• Spin-off of the Freudenberg Group internal IT department in
1995
Staff Numbers• > 700 employees worldwide [2013] | thereof 240 in USA and China
Status• Turnover: €134 million [2013] |• positive EBIT at peer level
Success• > 85% of FIT service revenues from third-party markets• CAGR: 15 % over the past 5 years [2008 - 2013]
Portfolio• Hosting and Consulting Services in SAP environment• Managed Services IT service provider
• Long-term stability and financing• Market reputation and values• Background in the manufacturing
industry
FIT as a part of Freudenberg – A USP in the IT Industry
THE COMPANY
Freudenberg IT Group Presentation | 2014 4
• Diversification and stable business• Profitably growth > Group average• Innovation driver for the manufacturing industry
Share of the Company
Group In-ternal
15%
Group Ex-ternal
85%
The things that make FIT so unique in the industry…THE COMPANY
• We understand small and medium-sized business, since that’s what we are.
• We have a background in the manufacturing industry and are completely familiar with its processes.
• We are a full-service IT provider covering everything from SAP licensing to implementation, consulting and hosting, and AMS – all from a single source.
• We are an international player.• We have enjoyed a strong partnership with SAP for more than 35 years.
Freudenberg IT Group Presentation | 2014 5
2013
37 Years of PartnershipFreudenberg + SAP
UNTERNEHMEN
Freudenberg IT Group Presentation | 2014 6
Founding of SAP SAP develops DB MM module for R/2 in Freudenberg IT data center
FIT declaredSAP Certified in hosting services
Fast Growing Company Award
SAP Pinnacle Award
Infrastructure expansions• New data center• New offices
FFIT declaredSAP Certifiedin RUN SAP implementation
Infrastructure expansions• New data center• New offices
Freudenberg becomes SAP’s
7th customer
Outsourcing of Freudenberg IT
to Weinheim, Germany
SAP PinnacleAward finalist
FIT declared SAP Certified in
cloud services
2012201120102009200820071995198119771972
Setup of COEs for SAP HANA,
Sybase ASE and Mobility
Opening of 4th US data center
Start HANA Test Drive Service
VAR Gold Status
FIT is worldwide one of the first SAP HANA and Mobile Operations Partner
Global implementation of In-Memory- Software by FIT
2013
37 Years of PartnershipFreudenberg + SAP
COMPANY
7
Founding of SAP SAP develops DB MM module for R/2 in Freudenberg IT data center
FIT declaredSAP Certified in hosting services
Fast Growing Company Award
SAP Pinnacle Award
Infrastructure expansions• New data center• New offices
FIT declaredSAP Certifiedin RUN SAP implementation
Infrastructure expansions• New data center• New offices
Freudenberg becomes SAP’s
7th customer
Outsourcing of Freudenberg IT
to Weinheim, Germany
SAP PinnacleAward finalist
FIT declared SAP Certified in
cloud services
2012201120102009200820071995198119771972
Setup of COEs for SAP HANA,
Sybase ASE and Mobility
Opening of 4th US data center
Start of HANA test drive service
Freudenberg IT Group Presentation | 2014
VAR Gold Status
FIT is worldwide one of the first SAP HANA and Mobile Operations Partner
Global implementation of In-Memory- Software by FIT
Freudenberg IT Group Presentation | 2014 8
Outsourcing Operations Partners COMPANY
• 21 global Partner for SAP Outsourcing• 6 Categories in Outsourcing
• AMS• Hosting• Cloud• HANA• Mobile• BPO
FIT IS ONE OF ONLY 3 PARTNERS THAT ARE LISTED IN 5 CATEGORIES
Outsourcing Operations PartnersCOMPANY
Freudenberg IT Group Presentation | 2014 9
AMS Hosting Cloud HANA Mobile BPO
Freudenberg IT Itelligence T-Systems Atos Capgemini Ciber CSC Dell Fujitsu HP Hewlett Packard IBM ACS – A Xerox Company AT&T CGI Savvis, a Cetruryl Link Company ADP-Automatic Data Processing Cognizant Technologies Infosys NEC NGA Human Ressources Wipro Technologies
Some of our customers ...COMPANY
Freudenberg IT Group Presentation | 2014 10
Target Markets
Add customer logo
Small Companieswith less than 50 employees
Small and Medium-Sized EnterprisesTARGET MARKETS
Freudenberg IT Group Presentation | 2014 12
Major
Corporations
Upper End of Range
Small and Medium-Sized Enterprises
Small Companies
Major Corporationswith more than 5,000 employees
Upper End of Rangecompanies with 500 to 5,000 employees
Independently operating subsidiaries of a major corporation are positioned at the upper end of this range (excluding “divisions”).
Small and Medium-Sized Enterpriseswith 50 to 500 employees
250 – 5,000+ Employees
More than 50% of IT Service Expenditures
Source: PAC 2011
The Manufacturing IndustryTARGET MARKETS
Freudenberg IT Group Presentation | 2014 13
Public Sector
Insurance Com-panies
6%
Banks14%
Wholesale andRetail5%
Service Providers10%
Transport5%
Suppliers 6%
Telecomms.5%
€966 Million
€3,515 Million
€1,516 Million
€1,829 Million
€3,083 Million€1,079 Million
Process Consulting
Non-SAP Consulting
SAP Consulting
SAP Hosting & AMS
Non-SAP Hosting & other Central ITOperational Factors
Desktop Services
Automotive17.3%
Mechanical Engineering29.5%
High Tech 13.9%
Chemistry 17.7%
Processing 7.8%
Consumables8.0%
Construction5.7%
As part of the Freudenberg Group, FIT is deeply rooted in the manufacturing industry.
Freudenberg and SAP share a strong, 40-year partnership.
The trend toward standards and the strict expansion allow the SAP ecosystem to grow stronger than average compared to the IT services industry.
€34 BillionIT Services
Expenditures
Source: PAC 2011
The FIT Service PortfolioTARGET MARKETS
Freudenberg IT Group Presentation | 2014 14
• A focus on relevant SAP consulting modules for the manufacturing industry.
• MES as a USP and portfolio element which sets us apart from the competition.
• Alignment of our company value chain within the managed services portfolio to hosting and AMS
FIT Partner
Data CenterServices
AMS - Application Management Services
TechnologyConsulting
Shop Floor Software
& Consulting
Business OperationsConsulting
Business ManagementConsulting
SAP Application
SupportITIL Standard
ASP Platforms (EDI, PI, GTS)
InfrastructureUser
ManagementWeb & Portals
DataManagement
Messaging &
Collaboration
ManufacturingExcellence
WarehouseManagement
SupplyChain
ProductLifecycle
AfterSales
Business Intelligence
FinancialsHuman
Ressources
Co
ns
ult
ing
Ma
na
ge
d S
erv
ice
s
Desktop Services
TelecommunicationServices
PrinterServices
Voice Services
WANServices
LANServices
UnifiedComm.
VideoConferencing
Human Ressources
Mobility Apps.
Product Lifecycle
Management
IntegrationManagement
Application Hosting
SAP as s Service
Infrastructure as a Service
Plattform as a Service
Managed Collaboration
Services
ClientServices
FieldServices
MobileDevice
Management
International FocusTARGET MARKETS
Freudenberg IT Group Presentation | 2014 15
FIT Americas FIT Europe FIT Asia0
50
100
150
200
250
-5%
0%
5%
10%
15%
20%
25%
30%
228
3515
5.4%
3.0%
16.0%
estimated Growth 2014
[in billion €]
Market Volume 2013
Growth
Portfolio• Managed Services
Portfolio• Managed Services• Consulting Services
Portfolio• Managed Services• Consulting Services
Tapping new markets
Add customer logo
Worldwide LocationsNEW MARKETS
Freudenberg IT Group Presentation | 2014 17
USA• North Carolina• New Hampshire
Canada• Nova Scotia
Germany• Weinheim• Balingen• Hamburg• Munich
China• Suzhou• Beijing• Shanghai
Hungary• Budapest
India• Mumbai
Mexico• Mexico City• Puebla
FIT Americas FIT Europe FIT Asia
Sales ChannelsNEW MARKETS
Freudenberg IT Group Presentation | 2014 18
FIT Americas
• Regionally organized direct sales
• Sales partners• SAP• Value-added reseller (VAR)• Delivery partners
Local responsibility
FIT Europe
• Regionally organized direct sales
• Sales partners• SAP• Value-added reseller (VAR)• Delivery partners
Local responsibility
FIT Asia
• Branch-based direct selling
• Sales partners• SAP• Delivery partners
Local responsibility
Key Account Management
• Dedicated account management for our top 25 customers• Dedicated service management• Global responsibility
Customer Needs and
Market Trends
Add customer logo
Major projects for Freudenberg Group MAJOR PROJECTS
• SAP Hosting for Freudenberg Group allmost 100% worldwide
• SAIL – Project at Freudenberg Sealing Technologies (up to 2013)
• Carve-Out Freudenberg Schwab Vibration Control 2012
• Carve-Out Eagle Actuator Components 2013
• Managed Client Services incl. WIN7-Rollout at Freudenberg & Co. 2012
• System-Reorganisation and Roll-Out to Suisse, FSVC 2013
Freudenberg IT Group Presentation | 2014 20
Extended projects and best practices for third parties
MAJOR PROJECTS
• Template-Rollout global (EU/CN) at Kirchhoff-Automotive (2012)
• Template-Rollout CN/AUS/Pakistan inkl. AMS in Asia at KSB (2012)
• Greenfield-Implementation and Template-Rollout in CN at ThyssenKrupp
• Carve-Out Auer Lighting (Schott-Group) 2013
• Carve-Out and AMS at HUF Electronics Bretten 2012
• Business Blueprint & Engineering Template at Karl Mayer (Ongoing)
• Global SAP-Reengineering at NBHX 2013
• Shop Floor and MDC at WAGO Corporation (600+ items/Ongoing)
• Global Shop Floor (MDC/SFDC/APC) at GEA Group (Ongoing)
Freudenberg IT Group Presentation | 2014 21
Global FIT Automotive Customers
Freudenberg IT Group Presentation | 2014 22
BODY & STRUCTURAL
INTERIOR
ENGINE
RESTRAINTS
BRAKING
ELECTRONICS
BODY GLAS
STEERING
SUSPENSION
CLIMATE CONTROL
Freudenberg IT Group Presentation | 2014 23
MegatrendsMARKET ANALYSIS
• Cloud Computing• Big Data• Mobility• Industry 4.0
FIT MAKES TECHNOLOGICAL MEGATRENDS ACCESSIBLE TO SMALL AND MEDIUM-SIZED INTERNATIONAL ENTERPRISES
Freudenberg IT Group Presentation | 2014 24
How to reach usCONTACT
@
Freudenberg IT Group Presentation | 2014 25
Freudenberg IT Solution Consulting SE & Co KG
Höhnerweg 2-469469 Weinheim
+49 (6201) 80 80 00
http://www.freudenberg-it.com
How to reach us
@
Höhnerweg 2-469469 Weinheim
Thomas AhlersEVP Consulting
Dr. Sebastian WeißCFO
Horst ReichardtCEO
Oliver WolterEVP Sales EU
Murat EkinciEVP IS
+49 (6201) [email protected]://www.freudenberg-it.com
Thank you foryour attention.
FITSHOP FLOOR SUITE
AGENDA
FIT SHOP FLOOR SUITE
• Challenges for Production• Challenges: Industry 4.0• Industry 4.0 – Made by FIT• FIT Shop Floor Suite
• Plan | Execute | Control
• Summary
Situation in productionCHALLENGES FOR PRODUCTION
CHALLENGE• Highly dynamic processes in daily production are
difficult to control • Machine failures, flexible use of personnel, or rush
orders present major challenges • There is a lack of transparency in production
SOLUTION• High number of variants in production• Traceability throughout the entire production
process • More flexibility to respond to disturbances• Readiness for Industry 4.0
Freudenberg IT | FIT Shop Floor Suite 30
Challenges
All procedures, orders, operations, and resources must be perfectly matched:
• Machinery • Staff• Set-up times• Material stock levels• Deadlines• Processing times • Tools and equipment• ...
FIT Shop Floor SuiteCHALLENGES: INDUSTRY 4.0
Freudenberg IT | FIT Shop Floor Suite 31
FIT Shop Floor SuiteCHALLENGES: INDUSTRY 4.0
Freudenberg IT | FIT Shop Floor Suite 32
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FIT Shop Floor Suite INDUSTRY 4.0 – MADE BY FIT
Freudenberg IT | FIT Shop Floor Suite
Solution
Provider
Solution
Component
Function
Block
Process
FIT Shop Floor Suite
Plan ControlExecute
PDC/MDC/Traceability
SAP Manufacturing
KPI
Reporting
SAP BI/BO
AdvancedPlanning & Scheduling
ProVis.APS FITPEP
FIT PZW
FIT
Templa-tes
FIT
Reporting
Templates
FIT
Add-ons
Workforce
Management
Paradigm shifts in productionCHALLENGES: INDUSTRY 4.0
Challenges of Industry 4.0:
• Process control and process monitoring • Management of failures and non-
conformances • Traceability • Acquisition of measured values and quality
inspections• High number of variants in production; shift
toward lot-size 1• Real-time monitoring • Transparent, end-to-end-integration of all
processes in production
Freudenberg IT | FIT Shop Floor Suite 34
Industry 4.0 – Made by FIT
Integration
Process Automation (Plan | Act)
Production Automation(Machinery)
Our vision of the shop floorINDUSTRY 4.0 – MADE BY FIT
Freudenberg IT | FIT Shop Floor Suite 36
Automation of maintenance scenarios
Machine-to-machine integration
Optimization of planning and execution
KPI analysis
Real-time data processing
Self-regulating processes/disturbance management
Mobile human interfaces
Analysis of quality data
ERP integration
Machine data integration
Process data collection
Your ticket to more efficiencyINDUSTRY 4.0 – MADE BY FIT
With the FIT Shop Floor Suite, Freudenberg IT enables our customers to enter the upcoming era of self-regulating production.
We offer an SAP-oriented portfolio of solutions, which consists of best-of-breed products from leading Industry 4.0 players, such as SAP and Fraunhofer, supplemented by our own Freudenberg IT innovations.
Based on this, Freudenberg IT completely integrates SAP solutions from the top floor to the shop floor, ensuring smooth production processes in the factory.
This means you get a shop floor solution that is tailored to your needs – one which retains the sophistication of all your required processes and is still easy to use.
We call this IT Solutions. Simplified.
Freudenberg IT | FIT Shop Floor Suite 37
FIT Shop Floor Suite – Your benefits at a glanceINDUSTRY 4.0 – MADE BY FIT
Freudenberg IT | FIT Shop Floor Suite 38
• Seamless integration of top floor and shop floor, all from a single source• Enterprise Resource Planning (ERP)
• Manufacturing Execution System (MES)
• Shop Floor Scheduling (FLS)
• Modular design
• Best-of-breed: the best products from leading Industry 4.0 players
• Complete, real-time transparency of all manufacturing processes
• Development of continuous improvement processes through active monitoring and reporting
• Traceability throughout the production process
• Transparent HR processes in production
• Time Management (PZW)
• Workforce Planning (PEP)
39
FIT Shop Floor Suite INDUSTRY 4.0 – MADE BY FIT
Freudenberg IT | FIT Shop Floor Suite
Solution
Provider
Solution
Component
Function
Block
Process
FIT Shop Floor Suite
Plan ControlExecute
BDE/MDE/Traceability
SAP Manufacturing
KPI
Reporting
SAP BI/BO
AdvancedPlanning & Scheduling
ProVis.APS FITPEP
FIT PZW
FIT
Templa-tes
FIT
Reporting
Templates
FIT
Add-ons
Workforce
Management
FIT SHOP FLOOR SUITE
Plan
Optimization in real timeFIT SHOP FLOOR SUITE | PLAN
An intelligent control center is the foundation for the production planning and control process, which can react very flexibly to many contingencies in daily production.
Developed by Fraunhofer IOSB, the ProVis.APS solution continuously optimizes manufacturing processes, immediately taking all events in production into account.
In addition, all information isholistically integrated by FIT from the top floor to the shop floor to ensure a seamless process flow within the company.
Freudenberg IT | FIT Shop Floor Suite 41
Production planning and control at level 4.0FIT SHOP FLOOR SUITE | PLAN
Challenge • Self-regulating production: Consider
disruptions and progressive numbers in real time.
Solution• ProVis.APS combines deep process
knowledge with mathematical optimization methods. Thanks to FIT’s thorough integration knowledge and solutions, all processes are completely integrated from the shop floor to the top floor.
Freudenberg IT | FIT Shop Floor Suite 42
Benefits
• Ultimate production transparency thanks to graphical representation of production in real time
• Optimized cycle time and resource consumption
• Real-time visibility
• Optimized idle times during disturbances
• Transparency of costs and reduction
Workforce Efficiency ManagementFIT SHOP FLOOR SUITE | PLAN
The Workforce Planning module detects staffing shortages in production and schedules employees depending on their skills and qualifications.
Relevant staff (qualifications, availability, contract workers) can be assigned to workplaces (demand for qualifications, number of people, periods) under consideration of timing information (time models, attendance and absences).
Freudenberg IT | FIT Shop Floor Suite 43
Workforce management at level 4.0FIT SHOP FLOOR SUITE | PLAN
Challenge • Putting the right person in the right place
at the right time – what sounds so simple is a challenge faced by production every day.
Solution• The predictive workforce planning offered
by FIT Shop Floor Suite is implemented through the solution component FIT PEP.
Freudenberg IT | FIT Shop Floor Suite 44
Benefits
• Automated planning: Putting employees with the right skills in the right place at the right time
• Integrated solution, company-wide
• Staff planning at a glance
• Paperless planning: Clear planning through a single dashboard interface
FIT Plan: Solution componentsFIT SHOP FLOOR SUITE | PLAN
Freudenberg IT | FIT Shop Floor Suite 45
• Scheduling of all relevant production resources based on different optimization algorithms
• Integrated into SAP ERP and SAP Manufacturing
• Adjustment between skill demand and availability• Uncover and resolve staff shortages• Integrated into SAP ERP and SAP Manufacturing
FIT PEP(Workforce Planning)
ProVis.APS
FIT SHOP FLOOR SUITE
Execute
Smooth processesFIT SHOP FLOOR SUITE | EXECUTE
The use of an MES is essential to manage and control manufacturing and production operations throughout the company.
With the help of the components
FIT PZW, SAP MII and SAP ME,FIT Shop Floor Suite provides the perfect interaction between the top floor and the shop floor.
Freudenberg IT | FIT Shop Floor Suite 47
Manufacturing at level 4.0FIT SHOP FLOOR SUITE | EXECUTE
Challenge• Manage the entire production cycle• Completely record and provide all relevant
information in real time• Follow the production schedule
Solution• The FIT Shop Floor Suite provides an integrated
enterprise-wide solution designed to manage and control all manufacturing and production processes.
• Control the production process: process control and monitoring
• Management of errors and exceptions
Freudenberg IT | FIT Shop Floor Suite 48
Benefits
• Transparent production processes in real time
• Seamless flow of information
• Traceability throughout the entire production process
Integrated workforce managementFIT SHOP FLOOR SUITE | EXECUTE
Challenge• Central, company-wide tracking of
attendance/absences• Graphical representation of complex work shift
systems• Consideration of complex rulings from work
contracts and operational agreements regarding payroll accounting
Solution• Decentralized logging of work time and central
data maintenance of working hours• Simple summary and graphical representation
of work time models• Employees manage their own working hours
Freudenberg IT | FIT Shop Floor Suite 49
Benefits
• Reduced administrative work related to workforce management
• Device-independent logging of hours
• Transparency of the working hours of company employees
SAP ME Manufacturing Execution
FIT Execute: Components tailored to your needsFIT SHOP FLOOR SUITE | EXECUTE
Freudenberg IT | FIT Shop Floor Suite 50
Process Control, Traceability & Quality (Product, Process)
Plant Data/Machine Data Collection (Quantities, Times , Status, Parameters)
SAP MIIManufacturing
Integration & Intelligence
Control of the production process (one-piece flow)
Up-to-date at the batch/single unit level
Collection of quality data at the single unit level
Device history on single, serialized unit
Flexible control of individual products
FIT MII Templates
Order-based confirmation of quantities
Order-based confirmation of times
Order-based performance analysis
Transparency at the order/shift level
Bo
th o
ffer
BD
E/M
DE
fu
nct
ion
alit
y
FIT Execute: Solution components FIT SHOP FLOOR SUITE | EXECUTE
Freudenberg IT | FIT Shop Floor Suite 51
• Advanced modeling and design of shifts and time models• Configurable rules and results to date• Multi-level approval workflow for absences and time
adjustments
• Customizable operator terminals• Quantity recording• Recording of process-related disturbances and
downtimes• Shift book
• Process control and process monitoring• Management of errors and deviations • Detailed product and process traceability• Quality data collection
FIT PZW(Time Management)
FIT MII TEMPLATES
SAP ME
FIT SHOP FLOOR SUITE
Control
Results at your fingertipsFIT SHOP FLOOR SUITE | CONTROL
Transparency at every process step is essential to ensure production quality.
This is a given with the businessintelligence solution component of the FIT Shop Floor Suite.
The monitoring and reporting functionsof the FIT Shop Floor Suite are basedon SAP’s MII and Business Objects solutions, enhanced by FIT.
Freudenberg IT | FIT Shop Floor Suite 53
Control with key performance indicatorsFIT SHOP FLOOR SUITE | CONTROL
Challenge• Manage the entire manufacturing process • Ad-hoc reports and transparency in
production
Solution• The monitoring and KPI reporting functions
of the FIT Shop Floor Suite provide customized top floor and shop floor information on a modern dashboard interface.
Freudenberg IT | FIT Shop Floor Suite 54
Benefits
• Compare actual figures and planned figures in real time
• Control loop-based production optimization
• Mobile dashboards; graphical representation - anytime, on any device
FIT Control: Solution components FIT SHOP FLOOR SUITE | CONTROL
Freudenberg IT | FIT Shop Floor Suite 55
• Enterprise-wide, transparent business processes: retrieval and analysis of production information in real time
• Platform-independent SAP MII dashboards (based on SAP UI5/HTML5 technologies)
• Usage of powerful MII-KPI framework
SAP BI/BO (Business Objects)
SAP MII(Manufacturing Integration and Intelligence)
Summary
Why use the FIT SHOP FLOOR SUITE?SUMMARY
Freudenberg IT | FIT Shop Floor Suite 57
Integration of the top floor with the shop floor
Ready for Industry 4.0
Best-of-breed technologies
20 years of manufacturing expertise Traceability
Real-time monitoring
Transparency
Flexibility
Thank you for your attention.