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FREQUENTLY ASKED QUESTIONS ETERNITY PE/GE/ME/LE Date: 24 th May 2015 Version: V1R1 Author: Saurabh Sharma

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Page 1: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

FREQUENTLY ASKED QUESTIONS

ETERNITY PE/GE/ME/LE

Date: 24th May 2015

Version: V1R1

Author: Saurabh Sharma

Page 2: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

How to Configure SMTP for VMS?

To provide email base notification to the user whenever voice mail is received on user extension and memory usage notification of VMS to the user.

3001

ETERNITY

Trunk Call

Page 3: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

Prerequisites for SMTP Configuration:

VMS Card into the ETERNITY System

Valid Email ID and E-mail Server must support the SMTP feature

Internet access to VMS card of ETERNITY

Router

ETERNITY

Page 4: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

Configuration Steps: Step1: Configure the IP details in the VMS card as provided by the network administrator for internet access.

Page 5: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

Step2: Configure the SMTP Settings in VMS Configuration

Click for SMTP Test

Page 6: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

Step3: Configure System Engineer’s E-mail ID for Memory Usage Notification

Page 7: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

Different memory notifications are Step4: Configure E-mail Id of Users (Mailbox Owners) for voice mail notification

80% usage of

Personal Mail Box

100% usage of

Personal Mail Box

80% usage of

VMS Pen Drive

100% usage of

VMS Pen Drive

Assign Personal

Mailbox

Page 8: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

Select the type of

notification

Configure email ID of user

Page 9: FREQUENTLY ASKED QUESTIONS - IP PBX Business ... Settings of different Email Servers: Yahoo SMTP server address smtp.mail.yahoo.com SSL Port 465 Gmail SMTP server address smtp.gmail.com

SMTP Settings of different Email Servers:

Yahoo

SMTP server address smtp.mail.yahoo.com SSL Port 465

Gmail

SMTP server address smtp.gmail.com

SSL Port 587

Hotmail SMTP server address smtp.live.com

SSL Port 587

Rediffmail

SMTP server address smtp.rediffmail.com SSL Port 25

Important Notes:

E-mail with attachment having size more than 4.8 MB (5 minutes) will be sent without an attachment

In Email sending, when mail sending fails after 3 trials, the application will discard this sending request and start sending new E-mail

For more information, contact Matrix Technical Training Team [email protected]

Disclaimer: The information contained in this e-mail and/or attachment may contain confidential or privileged information. Unauthorized use, disclosure or copying is strictly prohibited and may constitute unlawful act and can possibly attract legal action, civil and/or criminal. The contents of this message need not necessarily reflect or endorse the views of Matrix ComSec Pvt Ltd on any subject matter. Any action taken or omitted in this message is not entirely at your risk and the originator of this message nor does Matrix ComSec Pvt Ltd take any responsibility or liability towards the same. If you are not the intended recipient, please notify us immediately and permanently delete the message.