frequently asked questions (faq)avl1.teltonika.lt/downloads/gh120x/documentation/d023...handheld...

Handheld GPS/GSM Tracker GH120x FREQUENTLY ASKED QUESTIONS (FAQ) v1.4 rev.03

Frequently Asked Questions (FAQ)H o w G H 1 2 0 x w o r k s

Compatible Firmware versions: 1.4.x.x


QUESTIONS

1. GPRS functionality

1.1. In GH120X configuration you can set 3 servers. How the device decide which serverto send the data to?

1.2. Can the device send the same data to 2 different Servers in the same time? Forexample: one TAVL Server and one GH Web Application Server?

1.3. How to configure coordinates transfer to the Teltonika Web Application?

1.4. Can I connect GSM modem to GPS Assistant and receive data from GH120Xthrough GPRS?

1.5. What is minimal time period for coordinate’s transmission through GPRS?

2. GH120X functionality

2.1. How can I use NMEA function?

2.2. Can I see my coordinates on GPS Assistant software real-time when NMEA functionis started?

2.3. Is it possible makes voice call during Alarm?

2.4. What is GH120X power consumption?

2.5. How communicate with GH120X through Hyper Terminal software?

2.6. Is it possible to keep GPS always ON?

2.7. What time formats are used in GH120X?

2.8. What is the difference between Regular, Tracking and Alarm points?

2.9. Where find version numbers?

3. Track Assistant software functionality

3.1. What Maps supports Track Assistant software?

3.2. How Teltonika support engineers can discover and fix the problem in my deviceconfiguration?

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1. GPRS FUNCTIONALITY

All GPRS configurations must be done with Track Assistant Monitoring Tool.

1.1. In GH120X configuration you can set 3 servers. How the device decide which serverto send the data to?

Automatic coordinates transfer and Alarm coordinates can be send to the Server1 only.Other two Servers can be used only on Button press action. In Advanced configuration youcan choose GPRS function, then set Server number, where coordinates will be send.

1.2. Can the device send the same data to 2 different Servers in the same time? Forexample: one TAVL Server and one GH120x Web Application Server?

No, because after successful data transfer to the Server, all sent coordinates will bedeleted from device internal memory.

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1.3. How to configure coordinates transfer to the Teltonika Web Application?

Web Application Server parameters:

• Web address: http://212.59.13.226:7022/MD-web

• Server IP: 212.59.13.226

• Server Port: 7012

• Server tel. no. +37065546952

Before configuring GH120X, please contact Teltonika and send your device Serial Number(can be found written on sticker under battery cover). Then you must register in WebApplication. Go to web page:

http://212.59.9.226:7022/MD-web/registration/registration.jsf

and fill in registration form. After device registration on Web Application is done – proceedwith GH120X configuration. Set these parameters:

• 2/1 Enable GPS – select this option to enable GPS

• 2/3 Time How Long GPS Trying Get Position – optimal value is 180 sec.

• 2/4 GPS Logging Interval – set time period, how often GPS calculates coordinates

• 6/1 Enable GPRS – select this option to enable GPRS

• 6/3 Dial Number – default value is *99#, but it depends on GSM Operator

• 6/4 GPRS Send Period – set time period, how often Tracker sends coordinates tothe Server

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• 7/1 Authentication type – default value is None, but it depends on GSM Operator

• 7/2 Access Point Name – check this option with your GSM Operator

• 7/3 APN Username – check this option with your GSM Operator

• 7/4 APN Password – check this option with your GSM Operator

• 8/1 Server IP Address – set Server IP address where tracker sends coordinates

• 8/2 Server Port – set Server Port number where tracker sends coordinates

• Send method – select Alarm send method to GPRS

• Alarm duration time – time period for active Alarm function after activation

• Track Saving Period – set time period, how often GPS calculates coordinates

• GPRS Send Period – set time period, how often Tracker sends coordinates to theServer

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This is minimal GH configuration for Web Application. All other parameters can be asdefault.

After configuration is done, put device in the place with a good sky visibility. Device willstart looking for the GPS signal from the satellites. After good signal is received, device willcalculate coordinates and will send it to the Server. With the configuration describedabove, device will collect and will send coordinates to the Server every 30 seconds. If datatransfer was successful – in Web Application you will see the results (position on the map).

If GPS signal is poor and coordinates are not calculated – there won’t be any data transferthrough GPRS. In this case, you can start Alarm function and device will send data to theServer even without coordinates.

1.4. Can I connect GSM modem to GPS Assistant and receive data from GH120X throughGPRS?

No. When GSM modem is connected, GPS Assistant communicates with GH120X onlythrough SMS, but not through GPRS.

1.5. What is minimal time period for coordinate’s transmission through GPRS?

GPRS Send period can be set to 5 seconds or more. It will guarantee that datatransmission will be done without problems. Parameter can be set even less than 5seconds, but then there can be delays if device is busy with other tasks.

2. GH120X FUNCTIONALITY

2.1. How can I use NMEA function?

When NMEA function is started, GH120X sends NMEA code to the USB output. NMEAfunction works only when device is connected to PC through USB cable. If cable will beunplugged – function will stop automatically. This function helps to analyze how GPSreceiver is working or shows device position on mapping software real-time.

For GPS receiver evaluation you can use VisualGPS or any other software which isparsing NMEA code.

(http://www.visualgps.net/VisualGPS/default.htm)

For real-time positioning you can use any mapping software, which supports NMEA codeparsing (i.e. MS Autoroute, MS Map Point, etc.).

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2.2. Can I see my coordinates on GPS Assistant software real-time when NMEA functionis started?

No. GPS Assistant application doesn’t support NMEA code parsing.

2.3. Is it possible makes voice call during Alarm?

Voice call possibility during Alarm depends of chosen Alarm send method. If GPRS sendmethod is set – voice call is not possible. Voice call is possible when “SMS and Call” sendmethod is set.

2.4. What is GH120X power consumption?

GH120X in Sleep mode power consuption is: 2.5-3 mAGPS on: up to 60 mAGSM on (data sending via GPRS): up to 450 mAGSM on (Call): up to 300 mAGSM peak: 2.5A (up to 10ms)GSM sleep mode: 2 mA (depending of network)

2.5. How communicate with GH120X through Hyper Terminal software?

• Start Hyper terminal (Start �� Programs �� Accessories �� Communications ��Hyper Terminal)

• Enter any connection name

• In the field “Connect Using” select COM port to which device is connected andpress OK.

(to see to which port your device is connected, open Device Manager (press rightbutton on the My Computer > Manage > Device Manager > Ports) and you will see i.e.“CP210X USB to UART Btridge Controller (COM 5)“ – it means that your device isconnected to COM5)

• COMXX Properties window will appear. Set parameters as in the picture and pressOK

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• Set Local echo settings

• Confirm changes by pressing OK buttons

Now you are ready to communicate with Tracker through Hyper Terminal software. Typecommands in to window and press Enter in the end. Results will be seen in the samewindow. Some commands (commands must be entered with capital letters):

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#DEBUG=0 Stop DEBUG mode

#DEBUG=1 Start DEBUG mode

#GET:VER Show Firmware version

#GET:IMEI Show GSM modules IMEI number

#RST Restart device

#DEFAULT Reset to Default (after command execution device will restart)

#GET:MAIN Show MAIN configuration settings

#GET:CFG1 Show Configuration File 1 settings

#GH+MODE=0 Set GPS mode to NORMAL

#GH+MODE=1 Set GPS mode to GPS ALLWAYS ON

#GH+MODE=2 Set GPS mode to GPS FILTER DEBUG

2.6. Is it possible to keep GPS always ON?

By default settings GPS works depended of chosen function. But there is possibility toswitch GPS ON for all time doesn’t matter what function is enabled. To enable it, throughthe Terminal software command #GH+MODE=1 must be send.

2.7. What time formats are used in GH120X?

GH120X is operating with GMT time. Tracker gets Time value from GPS signal, stores it inthe memory and sends through GPRS to the Server in GMT format only.

On the Server side GMT time should be recalculated to Local Time and shown to the user.

Local Time can be send through SMS only. Time Zone value must be set in GPS Assistant(Advanced Configuration �� Main �� General �� Time Zone). This parameter will besaved in GH120X configuration.

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By default in SMS Protocol, GMT time is set for transmission. In order to get Local Time –SMS Protocol settings must be changed. Instead of Time:<time> parameter, parameterTime_Local:<local_time> must be set. After these changes by SMS you’ll receive

coordinates with Local Time.

All points stored in the device memory also are with GMT time. In order to see Local Timein GPS Assistant application, Time Zone value must be set (Tools �� Options �� Misc ��Time offset):

Now all from device downloaded points in GPS Assistant application will be seen withcorrect Local Time.

2.8. What is the difference between Regular, Tracking and Alarm points?

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There are three types of points:• Regular points• Track points• Alarm points

All three types of points are stored in different memory places and can be collectedsimultaneously. All three functions works independently from each other.

• Regular points

Regular points are collected automatically by set period of time. They also can be sentautomatically to the Server by set period of time. Function starts after device is started andworks unlimited period of time.

Parameters:2/4 GPS position acquire time – period of time, how often calculated coordinates will besaved in to device memory.6/4 GPRS send period – period of time, how often collected points will be send to theServer.

• Track points

Track points will be collected only when Tracking function is activated. Tracking functiondoesn't send Track points to the server automatically. Data transfer to the server must bedone manually (by SMS, by button press or by “Action on Call” function). Function worksperiod of time set in 3/2 parameter. If 3/2 value is 0 (zero) – started function will work untilit will be stopped or device restarts.

Parameters:3/1 Track update interval – period of time, how often calculated coordinates will be savedin to device memory.3/2 Track logging duration – period of time, how long Track function will be active.

• Alarm points

Alarm points are collected when Alarm function is activated and they can be sendautomatically to the Server. Function works limited period of time.

Parameters:

11/2 Send method – there is option between SMS and GPRS transfer method.11/2 Alarm duration time – period of time, how long Alarm function will be active.11/2 Track Saving period – period of time, how often calculated coordinates will be savedin to device memory.11/2 GPRS Send period – period of time, how often collected points will be send to theServer.

ATTENTION After successful data transfer to the Server, all points will be deleted fromdevice internal memory.

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2.9. Where find version numbers?

There are two version numbers which can be found by users:• GH120X Firmware version number• GPS Assistant software version number

Firmware version

Firmware version can be found with GPS Assistant software or through Terminal. In firstsituation start GPS Assistant software, connect GH120X to PC, press “Connect” button.After GH120X were connected successfully, in lower status bar you can find GH120Xversion number.

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Another way – press button “Device information”.

GPS Assistant software version

Start GPS Assistant software and open menu Help � About.

3. TRACK ASSISTANT SOFTWARE FUNCTIONALITY

3.1. What Maps supports Track Assistant software?

There are few options to display coordinates on maps:• use embedded MS Map Point maps

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• export coordinates to KML format and open with separate Google Earth application

In order to use MS Map Point maps embedded into Track Assistant software, you mustinstall MS Map Point application locally on your PC. MS Map Point software is not a part ofTrack Assistant application and must be purchased separately.

Other option – export collected coordinates into KML file format. Later these files can beopened with Google Earth application. Google Earth is freeware application and must beinstalled locally on your PC. Google Earth can be downloaded from Google web site:

http://earth.google.com/

Coordinates export can be done in Track Assistant application Track Log section. Infolding menu press “Export to KML file” button.

Google Earth maps are not embedded into Track Assistant application. In this case thereis no possibility to use maps to set GeoFence zones visually and you must set zonesparameters manually.

3.2. How Teltonika support engineers can discover and fix the problem in my deviceconfiguration?

Teltonika support engineers can find the problem in configuration and fix it, if you madeyour device configuration file and share it with them. Configuration file can be made bythese simple steps:• load Advanced Track Assistant Monitoring Tool• connect GH120x • press three-key combination: Ctrl+Shift+S • select destination folder, type file name and press enter

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frequently asked questions (faq)avl1.teltonika.lt/downloads/gh120x/documentation/d023...handheld...

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