frequently asked questions answers and manuals at airvoi canada
TRANSCRIPT
FAQs
www.airvoi.com
Why Should You Use VOIP System for Your Business?
VoIP provides these benefits:
Present a single identity to your customer.With a single phone number, callers can reachany of your offices or employees.
No more asking callers to "please hang upand call this other number
Easily add new employees, telephoneextensions, voicemail boxes and locationsusing a simple administration interface
• AIRVOI Server Response : 99.9%
• AIRVOI Technology Commitment : 100%
• AIRVOI Customer Commitment : 100%
Do I need a long list of expensive hardware?
For most small business ( 1-7 employees ) all youneed to run VOIP is a broadband internetconnection and a VOIP-enabled phone(s).
Larger companies may place firewalls or otherdevices between the broadband Internet connectionand the phone to prioritize voice over datarequirements in a shared broadband connectionenvironment.
Is the quality of the voice call the same as it is over traditional phones?
Yes, assuming that your Internet connectionis sufficient.
VoIP is now a fully established, mainstreamtechnology.
You can make calls between the two officesover the Internet.
Is the quality of the voice call the same as it is over traditional phones?
Yes, assuming that your Internet connectionis sufficient.
VoIP is now a fully established, mainstreamtechnology
What kind of Internet connection do I need?
When using VoIP, each concurrent phone callrequires 100K of bandwidth in bothdirections.
For example, in the case of a DSL connection,DSL provides 3MB of bandwidth downloadand 800K up, which will allow a total of 8concurrent calls.
Will I still be able to send faxes?
Yes. You can scan or PDF your document andsend it electronically.
Incoming faxes can be sent directly to youre-mail inbox.
My office has an alarm system that is connected to the phone line. Can I use it with your AIRVOI Hosted PBX system?
If you have this type of alarm system, youwill need to either maintain a traditionalphone line.
Or
Ask your Alarm Company about theirwireless alarm system options .
What if my Internet connection goes down?
Both your Internet and phone lines will beunavailable to you, but callers will still begreeted by your automated attendant andwill be able to leave you messages.
So even if you are temporarily disconnected,your business won’t be.
What if I lose power?
In the case of power loss, any business phonesystem (traditional or VoIP) will go down,however callers will still be greeted by yourautomated attendant.
They can also connect to you via extensiondialing to your cell phone. So even if you aretemporarily disconnected, your businesswon’t be.
The Technology Behind AIRVOI
Voice Over Internet Protocol (VoIP) is technology thatallows voice traffic to be transmitted over the Internet.Simply put, it translates your voice into digital data andpackages it for transfer over the Internet.
Once the voice data reaches the intended recipient, it istranslated back into voice signals.
VoIP is the technology that enables the AIRVOIcomplete phone system service.
