fraud-related compliance · increasing the perception of detection might be the most effective...

33
© 2015 Association of Certified Fraud Examiners, Inc. Fraud-Related Compliance Fraud Prevention Programs

Upload: others

Post on 16-Mar-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc.

Fraud-Related Compliance

Fraud Prevention Programs

Page 2: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 2 of 27

Fraud Prevention and Compliance

Fraud prevention programs play a key role in

fraud enforcement actions.

Program should be based on:

• Size of organization

• Complexity of industry

• Operating environment

Page 3: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 3 of 27

Fraud Prevention and Compliance

Page 4: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 4 of 27

Fraud Prevention Program

A robust fraud prevention program includes:

• Tone at the top

• Fraud risk assessment

• Employee selection processes

• Increasing the perception of detection

• Fraud prevention policy

• Ethics program

Page 5: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 5 of 27

Tone at the Top

Management’s attitude

affects employees.

Company leadership

should provide a strong

atmosphere of ethics.

Leadership should

commit to policies of

integrity.

Company should

enforce those policies.

Page 6: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 6 of 27

Tone at the Top

Page 7: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 7 of 27

Fraud Risk Assessment

A systematic process

aimed at proactively

identifying and

addressing an

organization’s

vulnerabilities to internal

and external fraud

Viewed positively by

regulators

Page 8: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 8 of 27

Fraud Risk Assessment Team

Members of the team should include:

• Accounting/finance personnel

• Nonfinancial personnel involved in day-to-day

operations

• Risk management personnel

• Legal/compliance personnel

• Internal auditors

• External consultants with fraud prevention knowledge

• Management responsible for fraud risk

Page 9: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 9 of 27

Fraud Risk Assessment Strategy

Identify potential inherent fraud risks.

Assess the identified risks:

• Likelihood of occurrence

• Significance to the organization of risks

Evaluate which people and departments are

most likely to commit fraud, and identify the

methods they are likely to use.

Page 10: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 10 of 27

Fraud Risk Assessment Strategy

Identify and map existing controls to the

relevant fraud risks.

Evaluate whether the identified controls are

operating effectively and efficiently.

Identify and evaluate residual fraud risks

resulting from ineffective or nonexistent

controls.

Respond to residual fraud risks.

Page 11: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 11 of 27

Independent Compliance Monitoring

2010 Guideline Amendments mention use of

“outside professional advisors” as part of

appropriate response mechanism.

Independent compliance monitor can:

• Oversee compliance with DPA/NPA.

• Lead organization in developing and implementing

internal controls, ethics, and compliance programs.

• Help correct noted deficiencies.

• Identify and address risk areas.

Page 12: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 12 of 27

Selecting the Right Employee

Background checks are basic step in fraud

prevention.

Focus on employees with access to:

• Cash

• Checks

• Company books

• Any other easily stolen items

Get the consent of the candidate.

Page 13: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 13 of 27

Selecting the Right Employee

Background check components

• Past employment verification

• Criminal conviction checks (where legal)

• Drug screening

• Reference checks

• Education and certification verification

Check legality of background check—“ban the

box” laws

Page 14: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 14 of 27

Increasing the Perception of Detection

Might be the most effective fraud prevention

method

Lets all staff know that compliance officers,

auditors, and investigators are seeking out

information concerning fraud

Employee education

• Management oversight—management aware of

behavioral red flags (e.g., luxury cars, extravagant

vacations, etc.)

• Known punishments for dishonesty

Page 15: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 15 of 27

Increasing the Perception of Detection

Page 16: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 16 of 27

Increasing the Perception of Detection

Reporting activities

• Actively encourage employees to report suspected

fraud.

• Spell out a precise reporting mechanism.

Anonymous fraud hotlines

Rewards for tips

Page 17: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 17 of 27

Fraud Prevention Policy

Policy objectives

• Contain accurate

financial and operating

information.

• Ensure compliance.

• Safeguard assets.

• Ensure efficient use of

resources.

• Meet operating

objectives.

Page 18: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 18 of 27

Elements of Fraud Prevention Policy

Policy statement

Scope of policy

Actions constituting

fraud

Non-fraud

irregularities

Investigation

responsibilities

Confidentiality

Authorization for

investigation

Reporting procedures

Termination

procedures

Page 19: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 19 of 27

Communicating the Fraud Policy

All employees should be made aware of the

policy.

• Initial employee orientation

• Memo from management supporting the policy

• Posters/display of the policy

Legal considerations

• Include a specific list of unacceptable conduct.

• Discharging employees for cause may present issues

if the dishonest conduct is not in the policy.

Page 20: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 20 of 27

Ethics Programs

A written policy communicates management’s

support of the ethics program.

The policy should be disseminated to

employees and even vendors.

A good ethics policy distinguishes between

what is legal and what is ethical.

Page 21: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 21 of 27

Ethics Programs

Factors that affect employees’ ethical decisions:

• Law/regulations

• Industry and organizational ethical codes

• Social pressures

• Tension between personal standards and

organizational needs

Page 22: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 22 of 27

Ethics Programs

Ethics programs have

accelerated, partly due

to their role in the

Sentencing Guidelines.

An ethics program that

has been genuinely

supported can mitigate

penalties.

Page 23: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 23 of 27

Ethics Program Development

Identify key organizational characteristics.

• Understand why good people can behave unethically.

• Define values.

• Determine if those values have been communicated.

• Produce the written policy and procedures.

• Ascertain how participants in the organization define

success.

• Determine if ethical leadership is an issue.

Page 24: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 24 of 27

Ethics Program Development

Page 25: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 25 of 27

12 Components of a Comprehensive

Ethics Program

1. A focus on ethical leadership

2. Vision statement

3. Values statement

4. Code of ethics

5. Designated ethics official

6. Ethics task force or committee

Page 26: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 26 of 27

12 Components of a Comprehensive

Ethics Program

7. Ethics communication strategy

8. Ethics training

9. Ethics help and fraud report line

10.Behavior rewards and sanctions

11.Monitoring and tracking system

12.Periodic evaluation of ethics program

Page 27: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 27 of 27

Ethics Program Summary

Communicate what is expected of employees.

Lead by example.

Provide a safe mechanism for employees to

report violations.

Reward integrity.

Page 28: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 28 of 27

Discussion Questions

Suppose that you operate your own practice,

specializing in developing fraud prevention

programs for various types of companies. A

potential client contacts you and tells you that

his company has suffered several frauds

recently that substantially harmed its bottom

line. He wants you to help him “beef up” his

fraud prevention program.

Page 29: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 29 of 27

Discussion Question #1

What initial questions should you ask the client

to develop a fraud prevention program?

Page 30: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 30 of 27

Discussion Question #2

Would you recommend a fraud risk assessment

for the client? What would that entail?

Page 31: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 31 of 27

Discussion Question #3

List some key items that the company should

have in its fraud prevention and ethics policies.

Page 32: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 32 of 27

Discussion Question #4

The client mentions that he has heard

something about the importance of tone at the

top. What does this mean, and what would you

recommend the client do to achieve it?

Page 33: Fraud-Related Compliance · Increasing the Perception of Detection Might be the most effective fraud prevention method Lets all staff know that compliance officers, auditors, and

© 2015 Association of Certified Fraud Examiners, Inc. 33 of 27

Discussion Question #5

What are some methods that you would

recommend to increase the company’s

perception of detection?