i2c provides a comprehensive suite of fraud tools and services that include active detection, fraud analysis/ reporting and case management across three main areas: online transaction processing, authorizations, and fraud prevention services. Real-time fraud detection is delivered through highly-configurable fraud parameters, a robust fraud monitoring dashboard and integration with major fraud scoring solutions. This technology is differentiated by its ability to run hundreds of pre-authorization checks on transactions in a fraction of a second, which prevents fraudulent transactions before they occur.

Risk Management services from i2c are backed by a dedicated team of fraud analysts who work 24/7/365 to investigate events, manage and adjudicate disputes and chargebacks, interface with consumers and address operational requirements such as reporting.

FRAUD ANDRISK SERVICES

PAYMENTS OPEN BANKING

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Fraud is a costly reality for card issuers everywhere. It can come from multiple sources — at any time and from anywhere in the world. The key is to stay on top of the ever-evolving fraud landscape in order to minimize the impact fraud has on your customers and your profitability.

Limit the Impact of Fraud

What Are i2c Risk Management Services?

Minimize Fraud | Protect Cardholders | Safeguard Your Brand

Fraud losses worldwide are projected to rise to $35.67 billion in five years and $40.63 billion in 10 years

Source: The Nilson Report

Did you know?

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Eliminate or Reduce Fraud Losses

i2c's proprietary rules-based fraud detection engine, tools, processes and fraud team have been proven to reduce or eliminate the cost of fraud. With our Premium Fraud Service, you can completely eliminate spend-related fraud losses.

Stop Fraud Before It Happens

Configurable fraud rules can be set for program and transaction types, usage scenarios, spend and location limits, and emerging/known threats. i2c embedded real-time transaction monitoring runs hundreds of real-time pre and post authorization checks against pre-configured risk management rules and blacklists before transactions are authorized. This approach allows us to stop fraud before a loss is suffered.

React Quickly to Protect Your BusinessBy utilizing parameters and the i2c rules-driven platform, you can respond early and quickly to any fraud event to minimize the number of fraudulent transactions. This ability to react quickly minimizes the impact on your customers and keeps you in control.

Gain Operational EfficienciesBy helping you prevent more fraud and providing access to our 24/7/365 fraud team, you can reduce operational costs associated with risk management. Leaving the complexities of fraud to us allows you to focus more on growing the revenue side of your business.

Key Benefits

You can rest easier knowing that defenses are in place to detect anomalies, identify emerging threats, as well as track and manage both internally detected alerts and externally reported fraud as it actually happens. And with our Premium Fraud Service, you can enjoy the predictability of having 100% protection against spend-related fraud losses.

Predictability and Peace of Mind

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Fraud has far-reaching impacts for any type of card program. The cost of fraud is not just represented in the fraud losses themselves. The resources your organization expends to control fraud can be considerable. These are resources that you can better utilize on projects that are more strategic to your business. Ongoing risk management issues can also negatively impact customer experience, putting valuable customer relationships at risk. i2c has combined the latest technology with the expertise of a trained risk management team to help organizations control fraud and its costs.

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Two Levels of Risk Management Services

How Does This Help My Business?

Standard Fraud Service

i2c monitors transactions to identify potential fraud, sends fraud alerts to clients and consumers, contacts consumers to verify if fraud has occurred and handles network fraud reporting.

Premium Fraud Service

This service includes all the components of the Standard Fraud Service as well as extensive post authorization transaction review, exception items and chargeback processing, Reg E compliant communications and provisional credits posting. When you use our Premium Fraud Service, we cover all spend-related fraud losses your program incurs while subscribed to the service.

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Test models to minimize false positivesDetect trends through multi-event processing

Segmentation and Trend Analysis

Dispute logging directly from cardholder appLife cycle monitoringCase managementChargeback statistics and management

i2c Fraud Management System (FMS) Executive Dashboard

SAR and Network reportingVariety of on-demand, configurable fraud reportsCommunication of critical security information through i2c Campaign Manager

Reporting

Custom fraud rule violation alertsAutomated calls/texts for real-time cardholder feedback on suspicious transactionsCardholder notification for login requests from unrecognized devices

Multi-channel Alerts, Including SMS Text and Email

24/7/365 fraud team with deep experience in risk management, fraud investigations, adjudications and chargebacks

Easily connect to Visa Risk Scores, Mastercard Fraud Scoring, Falcon, FICO and other scoring services

Features

Pre-authorization rules engine24/7/365 transaction scanning Flexible fraud rule definitionsAI prevents always-changing fraud types

Real-time Fraud Detection

AML flags Velocity checks and transaction limitsBlacklist/whitelist configurationSpecify actions (block transaction, block card, send alert, etc.)Card enrollment cap for individual mobile devicesGeo/transaction-type restrictions to combat counterfeit card fraud

GUI-based Parameter-driven Configuration

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Dual authentication for key system changes to prevent human error/internal fraudOTP and passcode verification for critical cardholder actionsAutomatic cardholder enrollment to 3DS services (Verified by Visa and Mastercard Secure Code) for ecommerce transactions

Verification/Authentication

Live agent and IVR supportValidation calls and Reg E compliant communications

Consumer Support

UnsupervisedModeling

TransactionDate

FraudRules

MCPAlerts ICM MCP

Alerts ICM

SupervisedModeling

AI Engine

Fraud Rules Extraction &Configuration

Fraud Rules Extraction &Actions

Offline Engine

Configure rules at FI, Instance, BIN,

Program Level

Call Fraud Service to get Fraud

Score

Configure rules at FI, Instance, BIN,

Program Level Online Engine

MCP C-Manager OLTP/API/Push

Cardholder

Fraud Service AI Engine

FraudActions

FraudActions

System Overview

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100 Redwood Shores Parkway, Suite 100, Redwood City, CA 94065 Direct: +1.650.593.5400, Fax: +1.650.593.5402

www.i2cinc.com

Multiple techniques for robust detection capabilities using supervised and unsupervised ML models

Layered Detection

Auths Auths

Rule

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Anom

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Dete

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Frau

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Capabilities

Fraud team partnershipFeature engineeringAdvanced ML techniquesModel development, deployment, and maintenance

Dedicated In-house Data Science Team

Support multiple models – segmentation and customSupport advanced ML techniquesMultiple scores per transactionScores integrated into fraud rules

Scalable Real-time Infrastructure

FRDRSK_DS-22052020 © i2c Inc. All rights reserved.