–fourth level financial management institute of canada – ontario chapter controllership february...

35
–Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City of Kitchener

Upload: brianne-weaver

Post on 01-Jan-2016

216 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

–Fourth level

FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER

CONTROLLERSHIP February 25, 2009

Presentation by Carl J. Zehr, FCGA

Mayor - City of Kitchener

Page 2: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

CONTROLLERSHIP

Accounting

Processes

Financial controls

Page 3: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

MODERN CONTROLLERSHIP

Controllership has to adapt

A new guiding philosophy

Page 4: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

MODERN CONTROLLERSHIP

From

“Command and Control”

To

A more contemporary approach

Page 5: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

Modern controllership is a key component of organizational culture.

Page 6: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

MODERN CONTROLLERSHIP

Performance

Information

Risk Management

Control systems and ethics

Ethical practices and values

Key elements:

Page 7: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

PERFORMANCE INFORMATION

Taxpayers expect more

Shift resources and spend limited funds

Achieve progress on community’s priorities and objectives

Page 8: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

PERFORMANCE INFORMATION

Municipal Performance Measurement Program (MPMP)

Page 9: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

Progress on priorities:

- Quality of life - Leadership and engagement- Diversity- Dynamic downtown- Development- Environment

But Citizens want to know about . . .

Page 10: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City
Page 11: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

BEYOND MPMP

130 Key Performance Indicators (KPI)

Kitchener

Page 12: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

Annual Report to Citizens

Annual Status Report

Page 13: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

RISK MANAGEMENT

Hazardous materialsPollutionProlific use and sharing of

electronic data

Page 14: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

RISK MANAGEMENT

Important component of modern controllershipis a critical component of good governance

Enterprise Risk Management Strategy

Am I confident that . . . ?

What if . . . ?

Have I put in place . . . ?

Page 15: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

RISK MANAGEMENT

RISK REGISTER

- maintained by project director or team

CORPORATE RISK REGISTER- maintained by Internal Auditor

Page 16: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

RISK MANAGMENT

Enterprise Risk Management Policy

Risk awareworkplace

Risk smart

Page 17: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

CONTROL SYSTEMS

Aligned with greatest risk

A flexible instrument

Page 18: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

CONTROL SYSTEMS

FraudPhysical resourcesFinancial reportingGoals and objectives Laws and regulations

Internal control over resources

Page 19: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

Everyone in an organization

is responsible for internal control systems and processes.

Page 20: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

ENTERPRISE RESOURCE PLANNING

General ledger

Purchasing

Materials management

Accounts payable

Accounts receivable

Work order management

Page 21: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

DELTA PROJECT

Page 22: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

DELTA PROJECT

Lower costs of operations

Reduction of financial errors

Timely, reliable financial information

Page 23: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

DELTA PROJECT

It’s about people

It’s the right thing to do

Page 24: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

ETHICS, ETHICAL PRACTICES AND VALUES

Keystone of modern controllership

Public trust

Page 25: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

ETHICS, ETHICAL PRACTICES AND VALUES

A way of doing business A way of corporate life

An integral part of everythinga person granted public trust does

Page 26: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

ETHICS, ETHICAL PRACTICES AND VALUES Accountability and

Transparency Committee

Staff Citizens Members of Council

Page 27: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

ETHICS, ETHICAL PRACTICES AND VALUES

Code of Conduct

Members of Council Local Boards Advisory Committees

Page 28: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

ETHICS, ETHICAL PRACTICES AND VALUES

Principles of integrity and honesty

Page 29: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City
Page 30: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

Developed entirely by staff,

for staff

Page 31: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

PEOPLE PLAN

“This is where we want to work

We are the people of this organization.

Not simply city workers – people. People who are honoured to serve

this community.

We are proud of what we do.

And what we do is every bit as important as how we do it.”

Page 32: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

ELEMENTS OF MODERN CONTROLLERSHIP

Performance informationRisk managementControl systems

Accountability remains critical

Page 33: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

Uphold the public trust

Deliver resultsManage risks Identify objectivesMeasure efforts

Report progress

Page 34: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

We are accountable, not only to today’s

citizens, but also to future generations.

Page 35: –Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City

–Fourth level