four eyes: improving admission skin assessment with two ... · skin assessment within the first...

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RESEARCH POSTER PRESENTATION DESIGN © 2015 www.PosterPresentations.com To improve nursing accountability in performing admission skin assessments on all patients within 24 hours of admission To improve the presence of and accuracy of documentation of wounds present on admission (POA) To indirectly decrease rates of hospital acquired pressure injuries (HAPIs) To improve the standard of care by implementing plans-of-care related to wounds earlier in the patients hospitalization OBJECTIVES GENERAL BACKGROUND The Four Eyes Assessment Tool was implemented on the 25-bed Intermediate Care Unit (IMC) and 14-bed Intensive Care Unit (ICU) at the UM UCMC between March 19, 2019 and April 25, 2019. Participants included RNs present during patient admissions or transfers to either unit, patients admitted or transferred to either unit, the inpatient Certified Wound Ostomy Continence Nursing (CWOCN) team, and the nurse manager of the IMC and ICU. All patients admitted or transferred to either unit received a complete head-to-toe skin assessment within the first 24-hours of admission under the observation of two RNs who then completed and co-signed the Four Eyes Assessment Tool. All completed Four Eyes Assessment Tools were submitted and analyzed by the inpatient CWOCN team over a five week period. RNs documented within the Electronic Medical Record (EMR) all skin integrity concerns listed on the assessment tool as well as coordinating wound photography. A pre and post survey was completed by RNs during the study period. METHODS RESULTS POST-ASSESSMENT STAFF SURVEY DATA Positive Feedback: Decreases missed amount of skin breakdown on admission (n=7) Guarantees nursing is performing admission skin assessment (n=1) Provides second opinion for questionable areas of skin breakdown (n=4) Provides assistance when doing turns and dressing changes (n=1) Early application of prevention measures (n=1) Negative Feedback: Extra paperwork during already chart-heavy admission process (n=1) Difficulty finding another nurse to perform two-RN assessment process (n=5) Younger or alert and oriented patients feel uncomfortable with the head-to-toe assessment (n=4) Cited Reason for Why Nurses Would Not Use Four Eyes in the future: Time (n=4) CONCLUSIONS Pre-survey data indicated that nursing staff had moderate confidence in performing head-to-toe skin assessments on admission, identifying pressure injuries, and capturing the presence of all wounds on admission; however, contradictory to the above, most nurses noted that they did not have the ability to perform a head-to-toe skin assessment on every patient on admission, citing time as the primary reason. A total of 184 patients were evaluated and determined to have a cumulative total of 320 wounds present on admission (POA). The majority of patients were admitted with between one to three wounds POA. The ICU had a higher percentage of patients admitted with six or more wounds and considerably higher rates of patients admitted with stage IV, unstageable, and deep tissue pressure injuries. Approximately 72% of all patients admitted or transferred to either unit had wounds POA, with the most common wound type being traumatic. Only 28% of patients were admitted with intact skin, highlighting the importance of head-to-toe skin assessments for every patient on admission or transfer. HAPIs across the two units did not decrease during the study window. This finding may be due to the occurrence of two prevalence studies during implementation of the Four Eyes Assessment Tool and increased vigilance on the part of nursing during the study. Two of the pressure injuries were device related and therefore would never have been associated as POA. Post-survey data indicated that the 73% of nurses would continue to utilize the two-RN process during their admission process for skin assessment. Post-survey data also indicated that the majority of nurses felt the Four Eyes Assessment Tool was useful in early identification of wounds and decreased the odds of missing skin breakdown that was POA. Nurses cited time and inability to locate another RN as the major reasons for not continuing to implement the Four Eyes Assessment Tool. IMPLICATIONS Future implications of the Four Eyes Assessment Tool and overall study include: Utilization of the tool throughout all units within the University of Maryland Upper Chesapeake Health (UM UCH) system in order to improve nursing accountability in performing admission head-to-toe skin assessments Development of a team-based admission protocol process that extends beyond the needs related to wound care to encourage timeliness of admission requirements and documentation as well as improve the patient experience Further analyzation of the data to determine accuracy in wound etiology and pressure injury staging by nurses Further analyzation of the data to assess for presence of wound photography correlated with wounds documented on the Four Eyes Assessment Tool In the month prior to implementing the Four Eyes Assessment Tool, two HAPIs were identified. IMC: one deep tissue pressure injury ICU: one deep tissue pressure injury Neither were reportable to the state Neither were found during prevalence. In the month during the Four Eyes Assessment Tool implementation, seven HAPIs were identified. IMC: two deep tissue pressure injuries ICU: two stage 2 pressure injuries, one deep tissue pressure injury, one mucosal pressure injury (device related), one unstageable pressure injury (device related) One was reportable to the state Three were found during prevalence. Inpatient Wound, Ostomy, & Continence Care, University of Maryland Upper Chesapeake Medical Center, Bel Air, MD Sarah Woodhouse, BA, BSN, RN, CWOCN Four Eyes: Improving Admission Skin Assessment with Two-Nurse Co-Sign BACKGROUND DATA SPECIFIC TO UNIVERSITY OF MARYLAND UPPER CHESAPEAKE MEDICAL CENTER (UM UCMC) 7 5 4 8 0 2 4 6 8 10 12 14 2017 2018 Wounds Not POA and Reportable Status Not POA Not POA and Reportable 7 11 2 7 0 5 10 15 20 2017 2018 Wounds Unable to Confirm if POA and Reportable Status Unable to Confirm if POA and Possibly Reportable Unable to Confirm if POA In 2017, there were 11 wounds identified as not POA, four of which were reportable to the state. There were an additional 9 wounds that were unable to be confirmed as POA, two of which could have been reportable. There were 20 missed opportunities to identify wounds on admission in 2017. Six of these wounds may have been reported to the state, potentially negatively impacting hospital reimbursement and funding. In 2018, there were 13 wounds identified as not POA, eight of which were reportable to the state. There were an additional 18 wounds that were unable to be confirmed as POA, seven of which could have been reportable. There were 31 missed opportunities to identify wounds on admission in 2018. Fifteen of these wounds may have been reported to the state, potentially negatively impacting hospital reimbursement and funding. *data from 2018 spans from January to October 6 4 4 6 0 1 2 3 4 5 6 7 Do we capture/document all the pressure injuries that are present on admission? Are you able to perform a head-to-toe admission skin assessment on every patient on admission or transfer from another unit? Admission Skin Assessment Opinions Amongst IMC/ICU Staff YES NO 0 0 2 3 4 5 4 2 0 1 2 3 4 5 6 How confident are you in identifying that the cause of a wound is pressure? How confident are you in correctly staging pressure injuries? Pressure Injury Indentification Confidence Amongst IMC/ICU Staff Not Confident Somewhat Confident Moderately Confident Very Confident 3 1 0 6 0 1 2 3 4 5 6 7 What is the window of time for a pressure injury to be documented as present on admission? POA Documentation Opinions Amongst IMC/ICU Staff At Time of Admit 8hrs from Admit 12hrs from Admit 24hrs from Admit IMC Results 130 total patients evaluated 221 wounds total identified on admission to the IMC Intact Skin Pressure Injury Surgical Bruise Tr auma Ulcer Burn Moisture Abscess Other OCCURRENCES 37 26 52 40 55 12 0 14 0 22 0 10 20 30 40 50 60 Frequency of Wounds by Type on Admission Stage 1 Stage 2 Stage 3 Stage 4 Unstageable Deep Tissue Pressure Injury Mucosal OCCURRENCES 6 12 3 0 0 5 0 0 2 4 6 8 10 12 14 Pressure Injury Stages on Admission PRE-ASSESSMENT STAFF SURVEY DATA IMC Patients with Wounds Percentage 1 Wound = 37 patients 39.80% 2 Wounds = 24 patients 25.80% 3 Wounds = 11 patients 11.80% 4 Wounds = 10 patients 10.80% 5 Wounds = 5 patients 5.40% 6+ Wounds = 6 patients 6.50% Total Patients with Wounds = 93 patients 71.50% ICU Results 54 total patients evaluated 99 wounds total identified on admission to the ICU ICU Patients with Wounds Percentage 1 Wound = 17 patients 43.60% 2 Wounds = 8 patients 20.50% 3 Wounds = 5 patients 12.80% 4 Wounds = 3 patients 7.70% 5 Wounds = 2 patients 5.10% 6+ Wounds = 4 patients 10.30% Total Patients with Wounds = 39 patients 72.20% Intact Skin Pressure Injury Surgical Bruise Trauma Ulcer Burn Moisture Abscess Other OCCURRENCES 15 11 11 20 28 9 1 7 2 10 0 5 10 15 20 25 30 Frequency of Wounds by Type on Admission Stage 1 Stage 2 Stage 3 Stage 4 Unstageable Deep Tissue Pressure Inj ur y Musocal OCCURRENCES 2 1 0 2 4 2 0 0 1 2 3 4 5 Pressure Injury Stages on Admission HAPI Results Patient head-to-toe skin assessment on admission to the acute care setting is an important aspect of plan-of-care building and nursing assessment. When admitted to the acute care setting, inpatient facilities should identify all concerns related to patient skin integrity within the first 24-hours of admission, weekly for continuous monitoring, and with any notation of change to the wound (positive or negative). Wounds documented within the first 24-hours of admission are considered POA to the acute care setting. Any skin integrity concern directly related to pressure that develops after the initial 24-hour admission period is defined as a HAPI and is considered not POA. HAPIs lead to poor patient outcomes, increased mortality rates, increased healthcare spending, a reduction in hospital reimbursement, inability to comply with hospital standards, and increased risk for litigation. It is within the scope of practice of registered nurses (RNs) to perform the assessment of and document on skin integrity. Patient care technicians (PCTs) are not licensed to clinically perform head-to-toe skin assessments but may assist with patient care during the assessment. 10 11 5 4 0 2 4 6 8 10 12 Were you able to identify wounds earlier secondary to using the Four Eyes Admission Tool? Would you consider incorporating the Four Eyes Admission Tool into your daily admission practice? Four Eyes Admission Tool Nursing Feedback YES NO 1) National Pressure Ulcer Advisory Panel (2016). Pressure Injury Prevention Points. 2) Wound, Ostomy and Continence Nurses Society. (2010). Guideline for prevention and management of patients with pressure ulcers. WOCN clinical practice guideline series 2. Mt. Laurel, NJ. 3)Wound, Ostomy and Continence Nurses Society. (2016). Pressure Ulcer Evaluation: Clinical Resource Guide. Mt. Laurel: NJ. REFERENCES

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Page 1: Four Eyes: Improving Admission Skin Assessment with Two ... · skin assessment within the first 24-hours of admission under the observation of two RNs who then completed and co-signed

RESEARCH POSTER PRESENTATION DESIGN © 2015

www.PosterPresentations.com

• To improve nursing accountability in performing admission skin assessments on all patients within 24 hours of admission

• To improve the presence of and accuracy of documentation of wounds present on admission (POA)

• To indirectly decrease rates of hospital acquired pressure injuries (HAPIs)• To improve the standard of care by implementing plans-of-care related to wounds

earlier in the patients hospitalization

OBJECTIVES

GENERAL BACKGROUND

• The Four Eyes Assessment Tool was implemented on the 25-bed Intermediate Care Unit (IMC) and 14-bed Intensive Care Unit (ICU) at the UM UCMC between March 19, 2019 and April 25, 2019.

• Participants included RNs present during patient admissions or transfers to either unit, patients admitted or transferred to either unit, the inpatient Certified Wound Ostomy Continence Nursing (CWOCN) team, and the nurse manager of the IMC and ICU.

• All patients admitted or transferred to either unit received a complete head-to-toe skin assessment within the first 24-hours of admission under the observation of two RNs who then completed and co-signed the Four Eyes Assessment Tool.

• All completed Four Eyes Assessment Tools were submitted and analyzed by the inpatient CWOCN team over a five week period.

• RNs documented within the Electronic Medical Record (EMR) all skin integrity concerns listed on the assessment tool as well as coordinating wound photography.

• A pre and post survey was completed by RNs during the study period.

METHODS RESULTS POST-ASSESSMENT STAFF SURVEY DATAPositive Feedback:• Decreases missed amount of skin breakdown

on admission (n=7)• Guarantees nursing is performing admission

skin assessment (n=1)• Provides second opinion for questionable areas

of skin breakdown (n=4)• Provides assistance when doing turns and

dressing changes (n=1)• Early application of prevention measures (n=1)

Negative Feedback:• Extra paperwork during already chart-heavy

admission process (n=1)• Difficulty finding another nurse to perform

two-RN assessment process (n=5)• Younger or alert and oriented patients feel

uncomfortable with the head-to-toe assessment (n=4)

Cited Reason for Why Nurses Would Not Use Four Eyes in the future:• Time (n=4)

CONCLUSIONS• Pre-survey data indicated that nursing staff had moderate confidence in

performing head-to-toe skin assessments on admission, identifying pressure injuries, and capturing the presence of all wounds on admission; however, contradictory to the above, most nurses noted that they did not have the ability to perform a head-to-toe skin assessment on every patient on admission, citing time as the primary reason.

• A total of 184 patients were evaluated and determined to have a cumulative total of 320 wounds present on admission (POA).

• The majority of patients were admitted with between one to three wounds POA. • The ICU had a higher percentage of patients admitted with six or more wounds

and considerably higher rates of patients admitted with stage IV, unstageable, and deep tissue pressure injuries.

• Approximately 72% of all patients admitted or transferred to either unit had wounds POA, with the most common wound type being traumatic. Only 28% of patients were admitted with intact skin, highlighting the importance of head-to-toe skin assessments for every patient on admission or transfer.

• HAPIs across the two units did not decrease during the study window. This finding may be due to the occurrence of two prevalence studies during implementation of the Four Eyes Assessment Tool and increased vigilance on the part of nursing during the study. Two of the pressure injuries were device related and therefore would never have been associated as POA.

• Post-survey data indicated that the 73% of nurses would continue to utilize the two-RN process during their admission process for skin assessment.

• Post-survey data also indicated that the majority of nurses felt the Four Eyes Assessment Tool was useful in early identification of wounds and decreased the odds of missing skin breakdown that was POA. Nurses cited time and inability to locate another RN as the major reasons for not continuing to implement the Four Eyes Assessment Tool.

IMPLICATIONS• Future implications of the Four Eyes Assessment Tool and overall study include:• Utilization of the tool throughout all units within the University of Maryland

Upper Chesapeake Health (UM UCH) system in order to improve nursing accountability in performing admission head-to-toe skin assessments

• Development of a team-based admission protocol process that extends beyond the needs related to wound care to encourage timeliness of admission requirements and documentation as well as improve the patient experience

• Further analyzation of the data to determine accuracy in wound etiology and pressure injury staging by nurses

• Further analyzation of the data to assess for presence of wound photography correlated with wounds documented on the Four Eyes Assessment Tool

In the month prior to implementing the Four Eyes Assessment Tool, two HAPIs were identified.

• IMC: one deep tissue pressure injury • ICU: one deep tissue pressure injury• Neither were reportable to the state• Neither were found during prevalence.

In the month during the Four Eyes Assessment Tool implementation, seven HAPIs were identified.

• IMC: two deep tissue pressure injuries• ICU: two stage 2 pressure injuries, one deep tissue pressure

injury, one mucosal pressure injury (device related), one unstageable pressure injury (device related)

• One was reportable to the state• Three were found during prevalence.

Inpatient Wound, Ostomy, & Continence Care, University of Maryland Upper Chesapeake Medical Center, Bel Air, MD

Sarah Woodhouse, BA, BSN, RN, CWOCNFour Eyes: Improving Admission Skin Assessment with Two-Nurse Co-Sign

BACKGROUND DATA SPECIFIC TO UNIVERSITY OF MARYLAND UPPER

CHESAPEAKE MEDICAL CENTER (UM UCMC)

75

4 8

0

2

4

6

8

10

12

14

2017 2018

Wounds Not POA and Reportable Status

Not POA Not POA and Reportable

711

2

7

0

5

10

15

20

2017 2018

Wounds Unable to Confirm if POA and Reportable Status

Unable to Confirm if POA and Possibly Reportable

Unable to Confirm if POA

• In 2017, there were 11 wounds identified as not POA, four of which were reportable to the state. There were an additional 9 wounds that were unable to be confirmed as POA, two of which could have been reportable. • There were 20 missed opportunities to identify wounds on admission in 2017.• Six of these wounds may have been reported to the state, potentially

negatively impacting hospital reimbursement and funding.

• In 2018, there were 13 wounds identified as not POA, eight of which were reportable to the state. There were an additional 18 wounds that were unable to be confirmed as POA, seven of which could have been reportable.• There were 31 missed opportunities to identify wounds on admission in 2018.• Fifteen of these wounds may have been reported to the state, potentially

negatively impacting hospital reimbursement and funding.

*data from 2018 spans from January to October

6

44

6

01234567

Do wecapture/document allthe pressure injuriesthat are present on

admission?

Are you able to performa head-to-toe admission

skin assessment onevery patient on

admission or transferfrom another unit?

Admission Skin Assessment Opinions Amongst IMC/ICU Staff

YES NO

0 02

34

54

2

0123456

How confident are you inidentifying that the cause of a

wound is pressure?

How confident are you in correctlystaging pressure injuries?

Pressure Injury Indentification Confidence Amongst IMC/ICU Staff

Not Confident Somewhat Confident

Moderately Confident Very Confident

3

10

6

01234567

What is the window of time for a pressure injury to be documentedas present on admission?

POA Documentation Opinions Amongst IMC/ICU Staff

At Time of Admit 8hrs from Admit

12hrs from Admit 24hrs from Admit

IMC Results130 total patients evaluated

221 wounds total identified on admission to the IMC

Intact Skin Pressure Injury Surgical Bruise Trauma Ulcer Burn Moisture Abscess OtherOCCURRENCES 37 26 52 40 55 12 0 14 0 22

0

10

20

30

40

50

60

Frequency of Wounds by Type on Admission

Stage 1 Stage 2 Stage 3 Stage 4 Unstageable Deep TissuePressure Injury Mucosal

OCCURRENCES 6 12 3 0 0 5 0

02468

101214

Pressure Injury Stages on Admission

PRE-ASSESSMENT STAFF SURVEY DATA

IMC Patients with Wounds Percentage1 Wound = 37 patients 39.80%2 Wounds = 24 patients 25.80%3 Wounds = 11 patients 11.80%4 Wounds = 10 patients 10.80%5 Wounds = 5 patients 5.40%6+ Wounds = 6 patients 6.50%Total Patients with Wounds = 93 patients 71.50%

ICU Results54 total patients evaluated

99 wounds total identified on admission to the ICUICU Patients with Wounds Percentage1 Wound = 17 patients 43.60%2 Wounds = 8 patients 20.50%3 Wounds = 5 patients 12.80%4 Wounds = 3 patients 7.70%5 Wounds = 2 patients 5.10%6+ Wounds = 4 patients 10.30%Total Patients with Wounds = 39 patients 72.20%

Intact Skin PressureInjury Surgical Bruise Trauma Ulcer Burn Moisture Abscess Other

OCCURRENCES 15 11 11 20 28 9 1 7 2 10

05

1015202530

Frequency of Wounds by Type on Admission

Stage 1 Stage 2 Stage 3 Stage 4 Unstageable Deep Tissue PressureInjury Musocal

OCCURRENCES 2 1 0 2 4 2 0

0

1

2

3

4

5

Pressure Injury Stages on Admission

HAPI Results

• Patient head-to-toe skin assessment on admission to the acute care setting is an important aspect of plan-of-care building and nursing assessment.

• When admitted to the acute care setting, inpatient facilities should identify all concerns related to patient skin integrity within the first 24-hours of admission, weekly for continuous monitoring, and with any notation of change to the wound (positive or negative).

• Wounds documented within the first 24-hours of admission are considered POA to the acute care setting.

• Any skin integrity concern directly related to pressure that develops after the initial 24-hour admission period is defined as a HAPI and is considered not POA.

• HAPIs lead to poor patient outcomes, increased mortality rates, increased healthcare spending, a reduction in hospital reimbursement, inability to comply with hospital standards, and increased risk for litigation.

• It is within the scope of practice of registered nurses (RNs) to perform the assessment of and document on skin integrity.

• Patient care technicians (PCTs) are not licensed to clinically perform head-to-toe skin assessments but may assist with patient care during the assessment.

10

11

5

4

0

2

4

6

8

10

12

Were you able toidentify wounds

earlier secondaryto using the FourEyes Admission

Tool?

Would youconsider

incorporating theFour Eyes

Admission Toolinto your daily

admissionpractice?

Four Eyes Admission Tool Nursing Feedback

YES NO

1) National Pressure Ulcer Advisory Panel (2016). Pressure Injury Prevention Points.2) Wound, Ostomy and Continence Nurses Society. (2010). Guideline for prevention and management

of patients with pressure ulcers. WOCN clinical practice guideline series 2. Mt. Laurel, NJ.3)Wound, Ostomy and Continence Nurses Society. (2016). Pressure Ulcer Evaluation: Clinical

Resource Guide. Mt. Laurel: NJ.

REFERENCES