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© 2017 ASPCA ® . All Rights Reserved. Foster Programs: Animal Selection & Family Recruitment

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Page 1: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Foster Programs: Animal Selection & Family

Recruitment

Page 2: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2016 ASPCA®. All Rights Reserved.

Jodi Osborne [email protected]

Christina [email protected]

Presenters Foster & Rescue Coordinators

Charleston Animal Society

charlestonanimalsociety.org/foster

Page 3: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Total Intake 2016 = 8,733Dog = 3,576Cat = 5,157

Total Foster 2016 = 2,407Dog = 336Cat = 2,066Other = 5

Live Release Rate 2016 = 91.8%

Charleston Animal Society: By the numbers• Private (county contracted), Open Admission, Single location

• 100 Employees,300 Active Volunteers, & 600 Foster Families

Page 4: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

What Animals Need Foster?

Page 5: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Why is Foster Needed? • Puppy/Kitten

Growth• Neonatal

Puppies/Kittens• Socialization• Nursing moms

Page 6: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Other Reasons For Foster• Injured animals• Medical

Treatment• Surgery

Recovery• If we just need

more space• Holiday Hero

Page 7: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Intake Medical• Medical upon intake

• Vaccines – 4 weeks and older

• Deworm – 2 weeks and older

• Flea Treatment• Flea Prevention • Felv test for Kitten 3 weeks

and older• Felv/FIV test for Adult Cats• Heartworm test for Adult

Dogs• Microchip puppies and

kittens over 3 weeks

Page 8: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Kitten/Puppy Pods

• Starting from intake, and throughout their stay

• Puppies and kittens under 5 months are more susceptible to disease.

• Puppies and kittens should be provided with greater protection from possible exposure by separating from general population.

Page 9: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Veterinarian Exams• Dogs and cats get

recommended for foster by a veterinarian

• Puppies and kittens can be sent to foster without a vet exam unless they appear to be ill

• Our veterinarians trust us to do our own exam

• Nursing moms and litters can go out without exam as well unless ill

Page 10: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Foster Recruitment

Page 11: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Social Media

249,5514,68916,100

#Foster#Adoptatcas

Get more followers by telling stories.

Page 12: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Photos and Videos for Social Media

BAD GOOD

• Natural Lighting is best

• Solid colors for background

• Take several photos to find the right one

• Have a good story to go with pictures

• Encourage foster parents to start their own Facebook Page for fosters

Page 13: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Media

• We are on live TV 3 times a week

• We bring animals (Don’t bring your most active dog)

• 7 different radio stations weekly

• Establish lasting relationships

• Newspapers will do free media like classified ads

Page 14: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Page 15: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Events• Get involved in

community events especially pet events

• Have flyers to hand out at all events

• Have a tagline: “Be a foster, save a life”

• Have nice big banners

• Be consistent with your signage (same colors & theme)

**Its always good to have a cute firefighter

Page 16: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Humane Education

• Camps

• Birthday parties

• Classrooms

• Schools

• Tours

• Youth Volunteer groups

Page 17: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Kitten ICU

Page 18: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Word of Mouth• Current Fosters • Volunteers• Neighbors• Youth Groups• Home school

Page 19: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Application• Short• Non-Judgmental• One on one• Open ended

questions• Online application

https://www.charlestonanimalsociety.org/animal-foster-application

Page 20: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Choosing Foster Homes• Facebook posts

• E-blast

• Phone calls

• Know your fosters – Call with animals they like

• Walk-in, one on one.

• Full slate tags

• PetPoint Survey

Page 21: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Foster Data Tracking

• Log out in PetPoint• Put Waivers in Pet

Point• Generates Contract

with Animal info and Foster info

• Pull Reports• Current foster

• Monthly

• Daily

Page 22: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Scheduling Rechecks• Full Slate – what we use at CAS

• Email & Text Alerts

• Other scheduling tools

• Google calendar

• Daily planner

• Limited appointments

Page 23: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Scheduling Rechecks

• Rechecks 7 days a week, 10am to 4pm (lunch & breaks included)

• About 20 rechecks a day at 15 minutes each

• Recheck Staff, not foster coordinators

• All fosters receive an appointment 1-3 weeks out

• Walk-ins are seen as walk-ins, just like at doctor’s offices.

(wait and be seen)

Page 24: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2016 ASPCA®. All Rights Reserved.

We supply everything you need; you supply the LOVE.

Page 25: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Sending Supplies • Sending all of the supplies is a major selling point to

potential foster homes.

• Some foster volunteers will always insist on buying their own supplies.

Page 26: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Retention and Engagement:Foster Brunch

Page 27: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Retention and Engagement• Tote bags• Stickers• Bracelets • Bottles • Volunteer &

Foster Recognition Parties

Page 28: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Know Your Foster VolunteersKnow your foster – make them feel needed!

Page 29: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2016 ASPCA®. All Rights Reserved.

Know Your Foster Volunteers

Page 30: Foster Programs: Animal Selection & Family …...• Medical upon intake • Vaccines – 4 weeks and older • Deworm – 2 weeks and older • Flea Treatment • Flea Prevention

© 2017 ASPCA®. All Rights Reserved.

Questions?

Christina Ellwood [email protected]

Jodi Osborne [email protected]

Like us on Facebook: Charleston Animal Society