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1 FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC.

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Page 1: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

1FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Underwriting Update

Natalie Bergstrom

Director of Underwriting

FOR PRODUCER USE ONLY - NOT FOR DISSEMINATION TO THE PUBLIC.

Page 2: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

2FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Agenda

Focused Underwriting Teams Liberalized Standard Plus Competitive Underwriting Programs Improved International Underwriting Recent Changes and Enhancements Underwriting Playbook

Page 3: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

3FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

UW Teams Focused on You

New Business Service Specialist

One Team for All Your Underwriting

Express ConciergeRelationship

• Transactional Term• Leverage Automation

• Term to Age 55 and $1,000,000 Face

• Transactional Term• Leverage Automation

• Term to Age 55 and $1,000,000 Face

• All non-Concierge and non-Express Business

• All non-Concierge and non-Express Business

• $15,000 Premium or

$3,500,000 Face

• $15,000 Premium or

$3,500,000 Face

Informals

Page 4: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

4FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Teaming with AG Sales Confirm informal receipt Offers followed up

Goals: 1) More comprehensive service

2) More placed cases

Improved Communication on Informals

Page 5: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

5FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Two Standard Classes

Standard Plus Standard NonTobacco (including up to Table B)

Page 6: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

6FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

What does Standard Plus look like?

None in the last 12 months

None in the last 12 months

Tobacco Use

• Up to 250 with ratio of 7.0

• Up to 280 with ratio of 6.5

• Up to 250 with ratio of 7.0

• Up to 280 with ratio of 6.5

Cholesterol & HDL Ratio

• Ages 0-60: Up to 150/92

• Ages 61+: Up to 160/92

• Ages 0-60: Up to 150/92

• Ages 61+: Up to 160/92

Untreated Blood Pressure

Up to 228 poundsUp to 228 pounds

Weight at 5’10”

•2 moving violations in the last 3 years

•No DUI/Reckless driving in 5 years

•2 moving violations in the last 3 years

•No DUI/Reckless driving in 5 years

MVR

• < Age 66: 1 parent death from heart disease or cancer prior to age 60

• Age 66+: N/A

• < Age 66: 1 parent death from heart disease or cancer prior to age 60

• Age 66+: N/A

Family History

Liberalized!

Liberalized!

New!

Page 7: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

7FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

What does Standard Plus look like?

1 Peer competitors and their GUL products are: John Hancock UL-G, ING Guaranteed DB UL II, Lincoln LifeGuarantee® UL (2009), Transamerica TransACE® and MetLife Guarantee Advantage ULSM

2 John Hancock UL-G is at Standard Plus, all others are at Standard Nontobacco

JoeAge: 50

Height: 6 feet

Weight: 240 lbs

Needs: $1 million of life insurance

Product: AG Secure Lifetime GUL®

Standard Plus Annual Premium $10,558

Average of our peer competitors1,2 $11,716

An annual savings of: 9.88%

Build

Liberalized

Page 8: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

8FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

What does Standard Plus look like?

1 Peer competitors and their GUL products are: John Hancock UL-G, ING Guaranteed DB UL II, Lincoln LifeGuarantee® UL (2009), Transamerica TransACE® and MetLife Guarantee Advantage ULSM

2 John Hancock UL-G is at Standard Plus, all others are at Standard Nontobacco

DavidAge: 55

Tobacco: Quit one year ago

Needs: $1 million of life insurance

Product: AG Secure Lifetime GUL

Standard Plus Annual Premium $14,210

Average of our peer competitors1,2 $15,362

An annual savings of: 7.50%

Liberalized

Tobacco Use

Page 9: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

9FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Programs to Improve Underwriting Offers

Help your clients

get an upgrade on their rating

Help your clients

get an upgrade on their rating

Better Choice Preferred

Better Choice Preferred

Preferred Offsets

Preferred Offsets

Healthy CreditsHealthy Credits

Page 10: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

10FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Better Choice Preferred

Many impairments can still get BEST CLASS Asthma Anxiety Depression Sleep Apnea Arrhythmia Epilepsy Crohn’s Liver Enzymes

Page 11: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

11FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Preferred Offsets

Offsets for:• Build• Family History• Cholesterol

• Example: 10 - 12 pounds over can get BEST CLASS

Page 12: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

12FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Healthy Credits

1 Table or 1 Preferred Class upgrade

4 out of 16 Healthy Credits can improve a case

All Products

Ages 41 – 70

Face Amounts Through $60 million

Page 13: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

13FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Certain Healthy Credits vary by age and credits may not be available for test performed on younger individuals. Healthy Credits may have additional time frame criteria required before they can be used to improve a rating.

Possible Healthy Credits

Page 14: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

14FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Case Study

Age: 60

Needs: $20 million AG Secure Lifetime GUL

History: Family History and Crohn’s disease

1) Better Choice Preferred Move to Standard Plus

2) Preferred Offsets Move to Preferred NT

3) Healthy Credits Move to Preferred Plus

Standard Rate: $402,362

Preferred Plus Rate: $206,651

Savings: $195,711

Bill

49% Savings

Page 15: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

15FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

International Underwriting

It’s a Small World

Page 16: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

16FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Foreign Travel

Best Class for up to 8 weeks of travel to more than 200 countries around the globe.

Includes destinations in Asia, Africa, Central and South America, and the Middle East.

Page 17: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

17FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Foreign Nationals

48 Approved Countries Foreign Nationals and Visa Holders Examples include: Argentina, Brazil, Colombia,

China, Hong Kong, Mexico and Venezuela

Page 18: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

18FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Foreign NationalsApproved Countries*

A

Argentina

Australia

Belgium

Brazil

Canada

Chile

Costa Rica

Ecuador

France

Germany

Hong Kong

Italy

Panama

Peru

Poland

Singapore

South Korea

Spain

Switzerland

Taiwan

UAE

United Kingdom

Uruguay

B

China

Dom Republic

India

Israel

Jamaica

Malaysia

Mexico

Malaysia

Philippines

Russia

South Africa

Turkey

C Honduras Saudi Arabia Venezuela Vietnam

D Colombia

* See Foreign National Guidelines for a complete listing

Page 19: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

19FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Foreign NationalsRate Class & Coverage Amounts

Country Code Rate Class

Coverage Amount*

Term Permanent

A Best Class $3,500,000 $10,000,000

B Standard Plus $3,500,000 $10,000,000

C Std Plus and $2/1000 $3,500,000 $3,500,000

D Std Plus and $3/1000 $2,000,000 $2,000,000

* Additional coverage may be available through reinsurance

Page 20: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

20FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Recent Underwriting Changes

Fewer Financial Questionnaires FQ no longer required through $3 million (ages 18-70) Replaced the Expanded FQ with the shorter FQ

Fewer Inspection Reports IR no longer required through $5million (ages 18-55)

Fewer MD Exams No longer required at ages 71+ until over $1 million We can still use a Paramed and a recent APS information in lieu

of an MD exam for any age or face Added Tax Transcripts (4506T-EZ)

Page 21: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

21FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Tax Transcripts (4506T-EZ)

Routine in the banking and mortgage business Growing trend in Life Insurance

Quick and Easy One-page form 48 hour turnaround time

Limits: Over $1,000,000 for ages 18-66 Over $500,000 for ages 67+

Allow us to maintain competitive premiums and reduce Inspection Reports and Financial Questionnaires

Page 22: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

22FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Other Important Enhancements

Elevated Hemoglobin A1C Possible Standard on A1C < 6.4

Use Telephone Interviews to reduce APS orders on:

Sleep Apnea Rx Clarify

Asthma Seizures

Arthritis Colitis

Drug/Alcohol Bariatric Surgery

Ignore Gender-Specific Cancer Family History Example: Male client / Mother died from Uterine Cancer

Ignore All Family History over age 65

22

Page 23: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

23FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

One Stop Shop UW Playbook

Page 24: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

24FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Page 25: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

25FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Field Underwriting Guide

Updated!

Page 26: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

26FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Underwriting Impairment Library

Page 27: FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC. 1 Underwriting Update Natalie Bergstrom Director of Underwriting FOR PRODUCER USE ONLY - NOT

27FOR PRODUCER USE ONLY – NOT FOR DISSEMINATION TO THE PUBLIC.

Important Information

Policies issued by:American General Life Insurance Company (AGL)2727-A Allen Parkway, Houston, TX 77019AG Secure Lifetime GUL Policy Form Numbers 10460, ICC-10460

The United States Life Insurance Company in the City of New York (USL)One World Financial Center, 200 Liberty Street, New York, NY 10281AG Secure Lifetime GUL Policy Form Number 10460N

The underwriting risks, financial and contractual obligations and support functions associated with the products issued by AGL or USL are the issuing insurer’s responsibility. Guarantees are subject to the claims-paying ability of the issuing insurance company. USL is authorized to conduct insurance business in New York. Policies and riders not available in all states. American General Life Companies, www.americangeneral.com, is the marketing name for a group of affiliated domestic life insurers, including AGL and USL.

©2012. All rights reserved.

AGLC106258