folie 1 go – trade union online – austrian trade union federationenglish presentation trade...

GO – Trade Union Online – Austrian Trade Union Federation English presentation Folie 1

Trade Unions Online / Gewerkschaften Online A project of the Austrian Trade Union Federation for web-based online-communication


Online-Communication, yesterday, today, tomorrow

The Goal


GDE

ÖGB – Intranet

ÖGB

trade unions target groups

Fight for...

Topic-n

FederalCongress

ÖGBp. group b

t. u. #13p. group b

t. u. #1p. group b

Web sites considered - concept

youth

pensioners

women

Europe

GdG

eventsor actions

political groups of trade unions

networks

works committees

seminargroups

Local group

of trade unions

Network-n

GMT


Person

Person

Person

Person

ÖGB SitePerson

Events -website

Person

Editors Website 3

Person

Person

Content Base

Person

Administrators

Person

Person

Person

Editors Content Base

Person

Person

Island Site

Person

Person

Person

Exchanging content and centrally keeping up

exchange

Content Base – Content sharing – back end

GdE Site Editors Website 1Person

Editors Website 2

Editors Insel-Site


Basic systems and functionalities

The setting up of standardized "editors workbenches" meets the special requirements of the Austrian Trade Union Federation and its member unions:– authors can search in the common information data base

(Content Base). Internal Information as well as external information (e.g.: Austria Presse Agentur – news items are at their disposal)

– each author can produce articles with the possibility of adding pictures, links, multimedia-files,..

– as in a daily newspaper the author has no influence on formatting: the layout of the article depends on the layout defaults of the website, where the article will be published.

The editorial system


Basic systems and functionalities

The author can choose from among different patterns so called "Content Categories" article

e.g. News, articles, . . . downloads (with different file-formats) e.g. .doc, .rtf, .pdf, .ppt multimedia

e.g. pictures, video, audio, diagrams events contact services

The editorial system


Title

Vorspann

Langtext

LinkInfo

Function - "Divine" – the editorial system

Title

Vorspann

Langtext

LinkInfo

Title

Vorspann

Langtext

LinkInfo

Title

Vorspann

Langtext

LinkInfo

Title

Introduction

Article_text_long

LinkInfo

Auch in Polen ...

Zentralausschuss

ÖGB-Pensionist...

Schattenwirtsch..

Sallmutter: Gesp..

ÖGB-Pensionistinnen fordern Verlängerung Preisauszeichnung

Schmölz: Viele noch unsicher

Die Verlängerung der doppelten Preis-auszeichnung bis Ende Juni 2002 fordern die ÖGB-PensionistInnen. "Bei uns laufen die Telefone heiß. Die älteren Menschen wünschen sich eine Verlängerung der doppelten Preisauszeichnung, damit sie sich an die neue Währung gewöhnen können", sagt dazu der Vorsitzende der ÖGB-PensionistInnen, Johann Schmölz. Eine aktuelle Umfrage im Auftrag der

Que

ries

and

Col

lect

ions Auch in Polen ...

Zentralausschuss

ÖGB-Pensionist...

Schattenwirtsch..

Sallmutter: Gesp..

ÖGB-Pensionistinnen fordern Verlängerung Preisauszeichnung

Schmölz: Viele noch unsicher

Die Verlängerung der doppelten Preis-auszeichnung bis Ende Juni 2002 fordern die ÖGB-PensionistInnen. "Bei uns laufen die Telefone heiß. Die älteren Menschen wünschen sich eine Verlängerung der doppelten Preisauszeichnung, damit sie sich an die neue Währung gewöhnen können", sagt dazu der Vorsitzende der ÖGB-PensionistInnen, Johann Schmölz. Eine aktuelle Umfrage im Auftrag der

List of articles

Picture

Article

Webpage

Assets

f.e.flash


Workflow

Editor

Person

creation rejection

Site manager

Person

revision publication

Site


Content Management: creating new assets...(e.g. article – title:"Protests")


Content Management: to assign assets to.(e.g. article – title:"Protests")


Front end – view website 1 (e.g. article – title:"Protests" - ÖGB - website)


Front end - view website 2 (e.g. article – title:"Protests" - GdE-website)

www.eisenbahner.at


Websites – event or action websites

• fast setup websites by copying a "master website" – System "Divine"

• connected to the GO Community • connected to the GO Content Pool• changes of design through exchange of

– colours and background

– fonts

– logos and icons

– buttons


• use of the technical system "Divine" makes personalization possible. Access to information can be steered according to different criteria.

• criteria for personalization can be obtained from the data base of the "member administration of the Austrian Trade Unions Federation" :status of membership (employee, official, member,

prospective customer, public user)specialized group or section regional affiliation political group of a trade union

Personalization - various access authorizations


Personalization – target groups

general public

prospective customer

union member

official

employee

leve

l of a

uth

oriz

atio

n


Community applications

The functionality ►is availble for ▼

su

rvey-v

oti

ng

po

sti

ng

foru

m

card

ch

at

new

sle

tter

web

mail

GO

gro

up

mail

to

gro

up

dia

ry

file

sw

ap

netw

ork

public D R R - D - - - - - - X

registered D X D X D D - I - - - D

member D X D X D D X I - - -

shop steward D X D X D D X I - - -

GO group X X X X X X X X

network X X X X X X X

X available R read only - not available

D depends on configuration I on invitation


Electronic visiting card

• for members and

prospective customers • appears in the Community -

through click on the user’s name

• indicate the status "online / offline"

Picture upload

Additional published personal

Data


Discussion forum

• the Community-Admin creates as many forums as desired and for many topics as desired

• forums can be found via the Community as well as via any page in a published article (can also be linked to article)

• it is possible to post anonymous statements

• the Community-Admin can make forums visible via checkboxes


Chatroom

• the Community-Admin creates as many chatrooms as desired and for many topics as desired

• chatrooms can be reached via the Community and via any page in a published article (can also be linked to article)

• the Community-Admin can make chatrooms visible via checkboxes

• it is possible to moderate chats

• chatlog is possible (with the help of Logfiles)


Webmail

• each member has a webmail account which can be reached from each web-site

• standardized mail addresses (gomail.at)

• address-directory• search functions• possibility for mail-bypass


Newsletter

• the Community-Admin creates as many newsletters as desired and for many topics as desired

• newsletters can be found via the Community and via any page in a published article (can also be linked to article)

• the Community-Admin can make newsletters visible via checkboxes

• users can choose between HTML-, sms- or Text-newsletter


Instant Messenger

• each member has an Instant Messenger-Account which can activated from each page

• this tool does not have to be installed in the computer (important in cases, where users have no "install authorization" for their work-station)

• Instant Messaging will function between all ÖGB members and it is not limited to one Site


Surveys - Votings

• the Community-Admin creates as many surveys as desired and for many topics as desired

• surveys can be activated via the Community and via any page in a published article (can also be linked to article)

• the Community-Admin can make surveys visible through checkboxes

• surveys can be archived


GO-Groups

• GO Groups are groups defined by an administrator.

• they use Community Tools in common (members and also non-members)

• the group-admin invites the participants by mail

• participants can use: • forum

• diary

• surveys

• newsletter

• chat

• file-upload

• mail to partcipants of the group and to group-admin


GO-Groups - Upload

• members of a GO Group can use Web space in common. Any kind of document can be up loaded.

• only documents, owned by the respective user can be deleted

• “upload for users” is exclusively available to GO- Groups only


Pre-defined groups vers. groups as required

Menbers

Functionaries

Prospective customer

Project Group X

StudygroupZ

Working groupY

Pre-defined groupsgroups as required

(GO-Groups)


GO-groups - groups as required – the Organisation

Person

Person Person

Person

Person

Person

Person

Person

Person

Person

Person

PersonPerson

Person

Person

Person

Person

Person

Person

Person

Person

Person

Person

Person

Person

Person

PersonPerson

Person

Person

Person

Person

Person

Person

Person

Person

Person

Person

Person

Person

Person

PersonPerson

Person

Person

Person

Person

Person

Person

community administrator

group admins

members of the group

delegation of the administration rights

Invitations to members of the group are sentby mail


FirewallFirewall

DMZ 1: HTTP

Lo

ad

Ba

lan

cer SS

SUN Netra

CMS LiveSUN 280R

PC, CS, CC, ASCaput, Apache, LDAP

Database SUN 280ROracle 8i

FirewallFirewall

DMZ 2: Application

FirewallFirewallmembers- and

oficials-administrationDatabase

SS..Openmarket Satellite Server

DMZ…. demilitarized Zone

DMZ 3: ÖGB

DominoDatabase

ÖGBContent

Sources

SSSUN Netra

CMS Stage SUN Netra

PC, CS, CC, ASCaput, Apache, LDAP

CS..Openmarket Content ServerCC..Openmarket Content CenterPC..Openmarket Content CenterAS..Bea Weblogic Application ServerCaput..Caput Community SoftwareApache..Apache HTTP ServerLDAP..Open LDAP Server

Hardware - architecture


Architecture: software

Divine content server

Divine content server

Oracle DatabaseOracle Database

Caput community core

Caput community core

Apache / iPlanet WebserverApache / iPlanet Webserver

SUN Hardware / Operating System SolarisSUN Hardware / Operating System Solaris

J2EE Application Server (BEA Weblogic)J2EE Application Server (BEA Weblogic)

KVS application

KVS application

otherappl.

otherappl.

Commonw web front endCommonw web front endGO back endGO back end KVS back endKVS back end

searchsearch print publishengine

print publishengine

layout und print front end

layout und print front end

KVSprint

KVSprint

GO Content KVS Content Other Content


Networks

• final websites, with their own editorial system ("1_Step")• community – elements are on "Caput"• basic-design with exchangeable elements

colours fonts logos and diagrams buttons

• navigation, structure and content are easy to set up by the network admin

• set up within a short time


Networks

• Networks meet the requirements of works committee regional groups project groups students groups . . .

• the network system is completely separate from the other parts of GO-online

• easy to use, also for users without web knowledge • personalization is possible for specified groups


Netzwerke – Community Tools

Specified members can use the following tools in common:

• forum• diary• surveys• newsletter• chat• upload• mail to members of the group and to the group-

admin


Networks – back end – an example


Networks – view – an example of possible design

folie 1 go – trade union online – austrian trade union federationenglish presentation trade...

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