2020-2021 Adopted Budget Wichita, Kansas

FOCUS AREAS

KEEPING WICHITA SAFE

GROWING WICHITA’S ECONOMY

BUILDING DEPENDABLE INFRASTRUCTURE

LIVING WELL

WICHITA: A WELL-RUN CITY

MISSION

To provide collections and services that inform, entertain and enrich the quality of life in Wichita.

GOALS

A. Creating Young Readers.

B. Ensuring Digital Inclusion.

C. Encouraging Lifelong Learning.

D. Supporting a Healthy, Sustainable Community.

E. Delivering Administrative Activities with Efficiency and Effectiveness.

PROGRAMS GOAL ALIGNMENT

1. Library Operations..……………………………………………... A, B, C, D, E

DEPARTMENT DESCRIPTION: The Wichita Public Library strives to be the community’s preferred knowledge resource

and a preferred partner working to address issues of literacy, encouragement of lifelong learning, and support for the economic vitality of the City. A full spectrum of resources and services support the diverse population the Library serves. The Advanced Learning Library, which replaced the Central Library, opened on June 16, 2018. Programs, resources and services of branch libraries are being refined in alignment with recommendations from a newly adopted Master Plan for branch libraries. The plan puts forth a variety of high level goals for which the Library should aim, in a variety of key target areas, designed to address the most immediate needs of the community while refining services to meet the unique needs of each branch service area.

KEY OUTCOME MEASURES Benchmark 2016 Actual

2017 Actual

2018 Actual

2019 Target

2020 Target

Library Visits (physical & virtual) per Capita 4.4 5.5 5.4 5.5 5.6 5.6

Registered Borrower As a Percentage of Service Area Population

54.1% 36.5% 40.7% 43.0% 44.6% 44.4%

Circulation Rate: per Registered Borrower per Capita

18.11

9.1 13.9 5.1

12.6 5.1

12.7 5.4

12.6 5.6

12.6 5.6

Public Library Services: Residents Rating Excellent or Good *

CoW Lower

69% N/A 80% N/A 85%

* NCS = National Community Survey - This survey of Wichita residents is commissioned in even years.

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2020-2021 Adopted Budget Wichita, Kansas

REVENUES AND EXPENDITURES POSITIONS / FTE

2018 Actual

2019 Adopted

2019 Revised

2020 Adopted

2021 Approved

Grant Funds $357,845 $275,000 $309,759 $275,000 $275,000

General Fund 8,966,002 9,240,500 9,462,326 9,492,191 9,922,029

REVENUES $9,323,847 $9,515,500 $9,772,085 $9,767,191 $10,197,029

Personal Services $6,815,995 $6,817,811 $7,011,200 $7,013,423 $7,386,430

Contractuals 1,585,891 1,831,991 1,871,655 1,842,958 1,899,789

Commodities 921,961 840,698 859,230 885,810 885,810

Capital Outlay 0 25,000 30,000 25,000 25,000

Other 0 0 0 0 0

EXPENDITURES $9,323,847 $9,515,500 $9,772,085 $9,767,191 $10,197,029

POSITIONS / FTE 148 / 116.00 * 143 / 112.50 143 / 112.50 143 / 112.50 143 / 112.50

* In the 2019 Adopted Budget, two Solution Analyst II positions were relocated to the Information Technology Department and

three part-time Library Assistant positions were eliminated due to the closure of the Comotara Branch Library.

DEPARTMENT HIGHLIGHTS: The Wichita Public Library staff continues its work towards creating raving fans by

building upon the achievements of recent years. The Library’s receipt of an Urban Libraries Council 2016 Innovation Award in the area of customer experience attests to the attention being given to the ways that users interact with and experience library programs and services. The 2017 Wichita Public Library Branch Review has affirmed a high satisfaction with branch libraries as well as a high appreciation of library services by users and non-users alike. The Review also noted the need to update buildings, to increase partnerships and to expand community services and programs in order to fulfill the expectations and needs of the diverse markets found in each library service area. The Advanced Learning Library, which replaced the Central Library, opened on June 16, 2018. The ALL enables the department to enhance offerings and to expand programming partnerships, particularly in the areas of children’s, teen and technology service areas. To further advance the findings of the 2017 Branch Review, the 2019-2028 Adopted CIP includes improvements to the Alford, Angelou, Evergreen, Rockwell and Westlink Branch Libraries. The Adopted CIP also has funding for the relocation of the Linwood Branch Library to southeast Wichita to improve access and library services for this segment of the city. Library staff continues to focus on a variety of new programming initiatives including: 1000 Books Before Kindergarten, an early literacy/school readiness initiative; Candid Conversations: a Discussion of Race in Wichita; and Learning Circles, lightly facilitated online courses offered in a collaborative setting. The Big Read Wichita will return in the fall of 2019 for a 12th consecutive year.

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2020-2021 Adopted Budget Wichita, Kansas

VISION

To create ravings fans through collections, programs, services and spaces that advance literacy and educational attainment, provide equity of access to online information, encourage civic engagement, and demonstrate stewardship of department assets to secure the best value and service for citizens.

FOCUS GOAL ACTIVITIES

Living Well A. Creating Young Readers 1. Youth Services

B. Ensuring Digital Inclusion 2. Digital Services

C. Encouraging Lifelong Learning 3. Information Services

Growing Wichita’s Economy D. Supporting a Healthy, Sustainable Community 4. Small Business Support

Living Well D. Supporting a Healthy, Sustainable Community 5. Customer Services

E. Delivering Administrative Activities with Efficiency

and Effectiveness 6. Support Services

1 Project Outcome benchmarks are currently under development. These will be updated when the project benchmarks are released.

2 SRP = Scored Reading Program, R-CBM = Reading Curriculum-Based Measurement.

PERFORMANCE MEASURES Benchmark 2016 Actual

2017 Actual

2018 Actual

2019 Target

2020 Target

GOAL Alignment

Percentage SRP Participants Performing at ≥ 75th National Percentile on R-CBM Fall Assess-ments for Grades 2-5 2

90% N/A 63% N/A 65% 65% A

Downloadable Circulation as a Percentage of Items Circulated

14.2% 4.2% 5.5% 7.3% 9.0% 10.0% B

Percentage of Customers Becoming more aware of Library Resources and Services

90% 1 90% 84% 70% 80% 85% D

Visitation Rate: per Registered Borrower per Capita

10.0 5.5

6.8 2.5

5.9 2.4

5.7 2.4

5.7 2.5

5.7 2.5

D

PROGRAM DESCRIPTION: Library Operations provides service through five different activities. Materials are offered in a variety

of formats, including information delivered through a virtual branch, www.wichitalibrary.org, reading programs for children, teens and adults; information and recreation programming ranging from Baby’s First Storytime for infants to Senior Wednesdays for retirees; community meeting rooms, local history and genealogy research collections; business information resources; access to resources of other libraries throughout the nation, and services to numerous special populations. Technology training courses are offered in six libraries with Book-a-Librarian tutoring available in five locations. Library Operations operates the Advanced Learning Library, the Lionel Alford Regional Library, three district libraries (Evergreen, Rockwell and Westlink), and two neighborhood branches (Linwood, and Maya Angelou Northeast). The Advanced Learning Library, regional, and district branches operate seven days per week, 60 hours per week service schedules during the school year with shorter schedules during the summer. Neighborhood branches offer service five days per week in schedules of 27 to 40 hours. All libraries, except the Advanced Learning Library, are closed on Sundays during the summer.

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2020-2021 Adopted Budget Wichita, Kansas

ACTIVITY DESCRIPTIONS: Youth Services provide a foundation of educational success that begins at birth, long before children

enter school. Caring adults who read to, discuss stories with and give children hands-on experiences with literature plant the seeds for future reading, writing and listening. By supporting early literacy skill development and grade level reading achievement, the Library opens the door to lifelong learning success. Digital Services are digital technologies, which have changed people’s relationships to information and to each other. The Library’s resources help bridge the digital divide through access to information, training and reference assistance. The Library is a source for computer access and/or high-speed Internet access for those without it, for training in basic technology skills and effective and efficient methods of finding, assessing and using digital information. Information Services are supported by Library through self-directed personal growth in all areas of interest as well as supplementing informational resources for those partaking in formal learning programs. Using resources from the non-fiction book collections supplemented with subscription databases, staff provide reference assistance to guide customers to quick facts and more complicated research queries. Lifelong learning activities include series programs for potential, new and emerging small businesses, grant-writing seminars and current events forums. Customer Services are provided at all Library locations, through meeting spaces, programs and collections, where the Library creates opportunities for civic engagement and interaction. Literary reading, encouraged through active curation of fiction collections, has been proven to have a direct relationship on the likelihood of engagement behaviors such as voting, volunteerism, attendance at arts and cultural events and donating to non-profits, all of which combine to create an enhanced quality of life and a healthy, sustainable community. Support Services are important internal services to the Library Operations. Public libraries serve broad segments of their communities. Whether at the Advanced Learning Library, a branch location or through an outreach service, few members of the Library’s staff team work exclusively in one program area. Given the ways that employees are spread across program areas and geographic locations, it is essential to have an efficient support infrastructure to oversee resources and to provide the administrative infrastructure that enables the majority of the staff to provide direct service to the residents of the community. Support Services operations also provide coordination of activities among the Library Board of Directors and the department’s three supporting organizations, enabling the department to leverage resources for greater community impact.

Evergreen Branch Library Rockwell Branch Library

At the ALL Children’s Pavilion

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2020-2021 Adopted Budget Wichita, Kansas

Total Authorized Positions/Full Time Equivalent = 143 / 112.5

1 Position included with Public Library Operations

Wichita Public Library

Operations 1

143 / 112.5 FTE

Public Library Board

Mayor & City Council

City Manager

Director of

Public Libraries 1

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2020-2021 Adopted Budget Wichita, Kansas

Authorized Positions Range 2018 2019 2020

Department Director E83 1 1 1

Library Manager D61 5 5 5

Senior Librarian C51 10 10 10

Senior Management Analyst C44 1 1 1

Solution Analyst II 1 C42 2 0 0

Communications Specialist C41 1 1 1

Librarian C41 17 17 17

Administrative Assistant 928 1 1 1

Administrative Aide II 623 1 1 1

Senior Library Assistant 622 17 17 17

Library Assistant 619 23 23 23

Account Clerk II 619 1 1 1

Account Clerk I 617 1 1 1

Clerk III 617 1 1 1

Equipment Operator I 617 1 1 1

Event Worker II 617 1 1 1

Senior Library Assistant (PT-50%) 622 2 2 2

Library Assistant (PT-50%) 2 619 29 26 26

Event Worker I (PT-50%) 615 2 2 2

Clerk I (PT-50%) 613 31 31 31

TOTAL AUTHORIZED POSITIONS 148 143 143

General Fund 148 143 143

1 Two Solution Analyst II positions were relocated to the Information

Technology Department in the 2019 Adopted Budget.

2 Three part-time Library Assistant positions (1.5 FTE) were eliminated in the

2019 Adopted Budget due to the closure of Comotara Branch Library.

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