fmcg distri final
TRANSCRIPT
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DISTRIBUTION NETWORK OF FMCG PRODUCTS
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WHAT IS DISTRIBUTION?
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UNORGANIZED MARKET
RETAILOR
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Aparna Distributor
HUL
Chamadia Distributor
P&G
RANGOLI STORES
Location:Hinjewadi
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HUL FACTS
HUL distribution covers 1 million retail outlets across India
directly i.e 80% of retail outlets in India
Owner of 39 factories
Has a distribution channel of 6.3 million outlets & owns 35major Indian brands
More than 3000 products
Main hair care brands are-Clinic Plus, Sunsilk,Dove etc
Started with its own distribution network & supplied, but due
to a large market of 6 million outlets in India depend on
Stockiest and Wholesalers.
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C & F Agent
Stockiest / Distributor
Retailer
Customer
HUL
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Orders are taken by distributor.
Wholesaler once in 3 days
PAYMENT-Credit for 8-10days
Retailer once a week
PAYMENT-Cash/Cheque
immediately
ORDERING PROCESS
Bangalore Depot
Kolhapur Depot
PuneDistributor(Aparna
Enterprises)
Wholesaler/retailer
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}Distribution of goods from the manufacturing site to C& F agents take place through either the trucks or rail
roads depending on the time factor for delivery and cost
of transportation.
}From the C & F agents, the goods are transported to
Stockiest' by means of trucks and the products finally
make the last mile based on local popular cheap mode
of transport.
}Distributor supplies to 8000 shops in Pune.
DISTRIBUTION
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}
Sales Margin: 4.76% which includes cash discount,unloading expenses from depot, distribution expensesto retailers, incentive schemes & other incidentalexpenses.
}
Modes of transport used: Rickshaw, tempo, Trucks.
} Software systems and Information System: UNIFY 8.3(Developed by IBM & CMC).
}This software needs to be synchronized daily tomaintain inventory levels.
}Areas of Operations: Marked for each of the retailers
STOCKIEST
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Consumer Sales Promotions
Price-pack deal: The packaging offers a consumer a certain percentagemore of the product for the same price (for example, 25 percent extra).
Rebates: Consumers are offered money back if the receipt and barcode
are mailed to the producer.
Trade Sales PromotionsDealer loader: An incentive given to induce
a retailer to purchase and display a product.
Trade contest: A contest to reward retailers
that sell the most product.
Push money: also known as "spiffs".
An extra commission paid to retailemployees to push products
PROMOTION SCHEMES
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Shelf conceptMerchandisers select the shop
Shelf space is assigned to HUL
Rs 300-500 are paid per month to the retailer
Super Value Store
The stores are revamped
Sales people are provided with training
Vijeta Scheme
For wholesalers
Points gained are converted to cash discounts or holidayschemes
CONTINUED..
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C & F (CHAMADIA)
Distributor/ Wholesaler
Retailer
Customer
P & G
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} Chamadia 3.5% margin on basic price
} Distributers 5% margin on basic price
}
Retailers 8 to 12% margin of basic price
} Gifts, gold coins for retailers
} Zero credit period
MARGINS & INCENTIVES
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PROMOTIONS
Provides incentives on huge sales & profit percentage canvary with seasons & may touch between 9%-15%
Extra Stock to the Retailer
Provides return back policies
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ORGANIZED MARKET
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sourcing contractsourcing contract
}
PRODUCTS
}QUANTITY
}PRICE
}TAXES
}RETURN POLICY
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HUL / P & G Logistics
Reliance Logistics Inc.
Smaller Local LogisticsAgents
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Return LogisticsReturn Logistics
HUL / P & G Logistics
Reliance Logistics Inc.
Smaller Local LogisticsAgents
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PROMOTIONSPROMOTIONS
& Visibility& Visibility
}Assortment Matrix
}Promotions by HUL and P & G
}Selling shelf Space
}Store Promotions
}Consignment Stock
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} Central Demand and Sales Forecast
considering lead time ( 8 days ) and demandand sales at individual stores
} 30% - 40% of demand is sent as stock toindividual stores
} Individual stores send feedback and indents toReliance to extrapolate the demand
} SAP
} Tries for zero inventory
InventoryInventory
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Product Credit Period
Non Perishable Goods 30 days
Perishable Goods 7 days
PAYMENTSPAYMENTS
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