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ALL INDIA MANAGEMENT ASSOCIATION
P r e s e n t s
A UNIQUE ONE DAY SEMINAR
Contemporary Facility Management :
Opportunities & Challenges
Contemporary Facility Management :Opportunities & Challenges
Contemporary Facility Management :
Opportunities & Challenges
In Collaboration With
Macau Management Association Calcutta Management Association
In Association with DATE & VENUE
Tuesday, September 11, 2007
The Oberoi Grand Hotel, Kolkata
SEMINAR DIRECTOR -Dr Oscar Chan, Ph.D, CFM, F.PFMDirector, Facility Management Development Centre (FMDC)
Macau Management Association
Dr. Oscar Chan - Dr. Chan is the Director of the Facility Development Centre of the Macau Management Association as well as
the Director of the Macau Institute of Management which is a Higher Education Institute. He has a Doctor of Philosophy degree
in Business Management; he is a Certified Facility Manager and Fellow, Professional Facility Manager of the Hong Kong Institute
of Facility Management Association. He is the China representative of the International Facility Management Association (IFMA)
and has successfully assisted IFMA's professional development programs.
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The real estate boom in India has resulted
in the facility management sector
experiencing rapid growth. Companies engaged in the business
are seeing their revenues double every year for the last few years.
The scope of Facility Management extends from residential
complexes to corporate headquarters and different built
environment, from leisure centers to institutions such as hospitals,
airports, seaports etc. The all pervasive gamut of services that
need to be operationalized effectively for efficient management offacilities forms the core of Facility Management.
Facility Management is a contemporary management discipline
having over 25 years of history worldwide that integrates both art
and science and adopts the principles and techniques of business
administration, architecture, engineering and social science.
Facility management covers the long term strategic planning as
well as daily operations to enable optimization of resources in
support of an entity's core activities leading to the successful
achievement of its vision and mission.
However, the discipline is much broader than being practiced in
the country. In fact, compared to the global standards and
practices, the Indian FM industry is still far behind.
AIMA in collaboration with MMA (Macau Management
Association) is presenting for the first time in the country, Global
Facility Management Guru Dr. Chan from Macau to demystify
Facility Management and bring in strategies for Indian businesses
to leverage Facility Management to their competitive advantage.
KEY TAKEAWAYS
The Seminar will equip the participants with a comprehensive
understanding of the following critical issues :
Conceptual Framework : Mission Critical Service &
Workplace Facilities for an entity
Maintaining an Efficient & Effective Operation and
Engineering Management System
Effective Facility Management Customer Relationship
Management
Public Safety & Crisis Management
Leveraging Best Practices, KPIs and Benchmarking to enhance
Corporate Competitiveness
Facility Management IT Applications
Long Term Strategic Planning for Corporate Facilities.
Future Trends
CONTEXT
SEMINAR OBJECTIVES
METHODOLOGY
WHO SHOULD ATTEND ?
This one-day unique Seminar will highlight the critical dimensions
of Facility Management, showcase global best practices and trends
in the Facility Management industry and propose ways to bring ininnovation and creativity to the current Indian Facility Management
practices.
The Summit would be conducted in an experience-sharing
interactive mode, encouraging high level of active participation by
the delegates. Pedagogy will include Presentations and Case
Studies.
Decision makers and senior executives from Real Estate, Hospitals,
Hotels & Resorts, Amusement Parks, BPOs, ITES Companies,
Multiplexes, Golf Courses, airports, seaports etc. responsible foroperations, efficiency, administration and maintenance and the
heads of Facility Management companies in India.
All India Management Association - In 1957, the All India Management Association (AIMA) was created as an apex body with active support of the
Government of India. AIMA was intended as a cause group a body to pool management thoughts in the country, a forum to develop a national managerial
ethos, an organisation to facilitate the furtherance of the profession and its contribution to the society. After five decades of service, AIMA is recognised
for its national stature, upheld by a broad base of 60 Local Management Associations including two Cooperating Associations abroad, over 30,000
professionals as Individual Members and over 3,000 corporates as Institutional Members. AIMA activities include Distance Management Education,
Management Development Programmes, National Events, Competitions, Research, Publications & Testing services.
AIMA is represented on a number of policy making committees of the Government of India, the Indian Institutes of Management, All India Council for
Technical Education (AICTE) and some other professional bodies. It currently holds the Presidency of Asian Association of Management Organisations
(AAMO), which is the Asia-Pacific regional body of the World Management Council. AIMA also maintains close links with a number of overseas
professional bodies and institutions like the American Management Association, Chartered Management Institute (UK), all the National ManagementOrganisations in the Asia Pacific Region and St Gallen University of Switzerland etc.
AIMA has recently entered into a strategic Memorandum of Cooperation (MoC) with China International Institute of Multinational Corporations
(CIIMC) where both the associations have agreed to work together to conduct and popularize advanced management experiences and technology of
multinational corporations, facilitate enterprises innovation of system, management and technology in order to increase the market competitiveness of
business entities in both countries.
Macau Management Association - Following the works evolved by a group of 33 personalities connected to different fields of management in
Macau, the Macau Management Association (M.M.A.) was formally constituted in October 1984. The Association is a non-profit making
organization and has as its main objectives the promotion of the principles and practices of modern management . Since its establishment, M.M.A.
has been serving the Macau business community by organizing activ ities and training programs in all aspects of management. (www.mma.org.mo)
Calcutta Management Association - Established in 1957, Calcutta Management Association(CMA) is one of the oldest Management Associations in
the country. The CMA undertakes pioneering and meaningful work on a wide spectrum of Management Development Activities. With its vision to
ensure for the management community a platform where the most relevant and contemporary management ideas can be conceptualised, formulatedand developed, the CMA aspires to provide high-value management training and professional development programmes.
For Further details, please contact : Mr Dhananjay Singh - ALL INDIA MANAGEMENT ASSOCIATION
Management House,14, Institutional Area, Lodhi Road, New Delhi-110003 Tel. : 24635544, 24617354/55 Extn 230/1 Fax : 91-11-24626689E-mail : [email protected], [email protected] visit us at : www.aima-ind.org
For AIMA Members
For Non-AIMA Members
Rs. 6,000
Rs. 6,500
* This includes tuition fees, cost of course material, luncheons and other organisational
expenses for the non-residential Seminar. Nomination fee is non-refundable, howeverparticipation by a substitute nominee shall be allowed.
Remittance of fee in advance is compulsory. Hence nomination will be confirmedonly after receipt of nomination fee.
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Name (Sponsoring Authority) .............................................................................................................................
Designation .......................................................................................................................................................
Organisation .....................................................................................................................................................
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Tel .............................................................................................. Fax ................................................................
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Name (Participant) .............................................................................................................................................
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Address .............................................................................................................................................................
Name (Participant) .............................................................................................................................................
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* This includes tuition fee, cost of course material, luncheons, and other expenses. Once the registration of a nominee isconfirmed and he/she is subsequently unable to attend the Seminar, the fee is non-refundable. However, participation by asubstitute for the Seminar shall be allowed.
Remittance of fee in advance is compulsory, hence nomination will be confirmed subject to receipt of nomination fees.
Enclosed is Draft/Cheque No __________________________ for Rs ________________ /- in favour of All India
Management Association, New Delhi being the nomination fee for the Seminar.
Tuesday, September 11, 2007 - The Oberoi Grand Hotel, Kolkata
For Further details, please contact : Mr Dhananjay Singh
ALL INDIA MANAGEMENT ASSOCIATION Management House,14, Institutional Area,Lodi Road, New Delhi-110003 Tel. : 24635544, 24617354/55 Extn 230/1
Fax : 91-11-24626689 E-mail : [email protected], [email protected]
Note : Please use photocopy of this form for additional nominees
ALL INDIA MANAGEMENT ASSOCIATIONP r e s e n t s
Contemporary Facility Management : Opportunities & Challengesontemporary Facility Management : Opportunities & ChallengesContemporary Facility Management : Opportunities & ChallengesA UNIQUE ONE DAY SEMINAR
For AIMA Members
For Non-AIMA Members
Rs. 6,000
Rs. 6,500
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