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Florida Property & Casualty Insurance Market Update Trends, Challenges & Opportunities Florida Chamber of Commerce Insurance Summit Orlando, FL October 27, 2015 Download at www.iii.org/presentations Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

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Page 1: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Florida Property & Casualty Insurance Market Update

Trends, Challenges & Opportunities

Florida Chamber of Commerce Insurance Summit

Orlando, FL

October 27, 2015

Download at www.iii.org/presentations

Robert P. Hartwig, Ph.D., CPCU, President & Economist

Insurance Information Institute 110 William Street New York, NY 10038

Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

2

Insurance Industry Financial Performance

2014 Was a Reasonably Good Year

2015: A Repeat of 2014?

2

Page 3: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

P/C Industry Net Income After Taxes1991–2015:H1 2005 ROE*= 9.6%

2006 ROE = 12.7%

2007 ROE = 10.9%

2008 ROE = 0.1%

2009 ROE = 5.0%

2010 ROE = 6.6%

2011 ROAS1 = 3.5%

2012 ROAS1 = 5.9%

2013 ROAS1 = 10.2%

2014 ROAS1 = 8.4%

2015:H1 ROAS = 9.2%

•ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 8.2% ROAS in 2014, 9.8% ROAS in 2013, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009.

Sources: A.M. Best, ISO; Insurance Information Institute

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $3

6,8

19

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

5,2

04

$1

9,4

56 $

33

,52

2

$6

3,7

84

$5

5,5

01

$3

0,9

72

$3

8,5

01

$2

0,5

59

$4

4,1

55

$6

5,7

77

-$6,970

$2

8,6

72

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15:H

1

Net income fell modestly

(-12.5%) in 2014 vs. 2013

$ Millions

Page 4: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

E

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2015E

*Profitability = P/C insurer ROEs. 2011-14 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude

mortgage and financial guaranty insurers.

Source: Insurance Information Institute; NAIC, ISO, A.M. Best, Conning

1977:19.0%1987:17.3%

1997:11.6% 2006:12.7%

1984: 1.8% 1992: 4.5% 2001: -1.2%

9 Years

History suggests next ROE

peak will be in 2016-2017

ROE

1975: 2.4%

2013 9.8%

2014 8.2%

2015E: 8.8%

Page 5: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

5

ROE: Property/Casualty Insurance by Major Event, 1987–2015E

* Excludes Mortgage & Financial Guarantee in 2008 – 2014. Sources: ISO, Fortune; Insurance Information Institute.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15E

P/C Profitability Is Both by Cyclicality and Ordinary Volatility

Hugo

Andrew

Northridge

Lowest CAT Losses in 15 Years

Sept. 11

Katrina, Rita, Wilma

4 Hurricanes

Financial Crisis*

(Percent)

Record Tornado Losses

Sandy

Low CATs

Modestly higher CATs

Page 6: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

75

77

79

81

83

85

87

89

91

93

95

97

99

01

03

05

07

09

11

13

Economic Shocks,

Inflation:

1976: 22.2%Tort Crisis

1986: 30.5%

Post-9/11

2002: 22.4%

Great

Recession:

2009: -9.0%

ROE

2014E 4.0%

Commercial Lines NPW Premium Growth:1975 – 2014E

Recessions:

1982: 1.1%

Commercial lines is prone to more cyclical volatility that personal

lines. Recently, growth has stabilized in the 4% to 5% range.

1988-2000: Period of

inter-cycle stability

2010-20XX? Post-

recession period of

stable growth?

Note: Data include state funds beginning in 1998.

Source: A.M. Best; Insurance Information Institute.

Post-Hurricane

Andrew Bump:

1993: 6.3%

Post Katrina

Bump:

2006: 7.7%

Page 7: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

7

P/C Insurance Industry Combined Ratio, 2001–2015:H1*

* Excludes Mortgage & Financial Guaranty insurers 2008--2014. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2; 2013: = 96.1; 2014: = 97.0.

Sources: A.M. Best, ISO.

95.7

99.3100.8

106.3

102.4

96.7 97.2 97.6

101.0

92.6

100.8

98.4100.1

107.5

115.8

90

100

110

120

01 02 03 04 05 06 07 08 09 10 11 12 13 14 15:H1

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned Premiums Relatively

Low CAT Losses, Reserve Releases

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Cyclical Deterioration

Sandy Impacts

Lower CAT

Losses

Best Combined Ratio Since 1949 (87.6)

Avg. CAT Losses,

More Reserve Releases

Page 8: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2008 -2014 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2014 combined ratio including M&FG insurers is 97.0; 2013 = 96.1; 2012 =103.2, 2011 = 108.1, ROAS = 3.5%.

Source: Insurance Information Institute from A.M. Best and ISO Verisk Analytics data.

97.5

100.6 100.1 100.8

92.7

101.299.5

101.0

96.7 97.2 97.6

102.4

106.5

95.7

14.3%

15.9%

12.7%

10.9%

7.4% 7.9%

4.7%

6.2% 9.2%8.2%

9.6%8.8%

4.3%

9.8%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015:H1

0%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generates an ROE of ~7.0% in 2012/13, ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Lower CATs helped ROEs in 2013-15:Q2

Page 9: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

9

Return on Equity by Financial Services Sector vs. Fortune 500, 2004-2014*

*GAAP basis. Sources: ISO, Fortune; Insurance Information Institute.

-2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

04 05 06 07 08 09 10 11 12 13 14

Fortune 500 P/C Insurers Life Insurers Commercial Banks(Percent)

Average: 2004 - 2014

Fortune 500: 13.9% Commercial Banks: 9.8%

Life: 8.2% P/C: 7.1%

Banks and Insurers Have Substantially Underperformed the Fortune 500 Since the Financial Crisis

Page 10: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

10

Return on Net Worth (RNW) All Lines:2004-2013 Average

25

.6

18

.4

13

.4

13

.2

9.2

8.9

7.9

7.8

7.1

7.1

6.6

4.9

-1.0

-5

0

5

10

15

20

25

30

Fire

Inla

nd Mar

ine

All

Oth

er

Med

ical

Pro

f Lia

bility

Com

m A

uto T

otal

Com

mer

cial M

P

All

Lines

Oth

er L

iabili

ty

Work

ers

Com

p

PP A

uto T

otal

Hom

eowner

s M

P

Farmow

ners

MP

Alli

ed Lin

es

Source: NAIC; Insurance Information Institute.

Commercial lines have tended to be more profitable than

personal lines over the past decade

Page 11: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

-5%

0%

5%

10%

15%

20%

25%

50

52

54

56

58

60

62

64

66

68

70

72

74

76

78

80

82

84

86

88

90

92

94

96

98

00

02

04

06

08

10

12

14

*Profitability = P/C insurer ROEs. 2011-14 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude

mortgage and financial guaranty insurers.

Source: Insurance Information Institute; NAIC, ISO, A.M. Best.

1977:19.0%

1987:17.3%

1997:11.6%

2006:12.7%

1984: 1.8%

1992: 4.5%

2001: -1.2%

ROE

1975: 2.4%

2013 9.8%

2015E 8.8%

Back to the Future: Profitability Peaks & Troughs in the P/C Insurance Industry, 1950 – 2015E*

1969: 3.9%

1965: 2.2%1957: 1.8%

1972:13.7%

1966-67:

5.5%1959:6.8%

1950:8.0%

1950-70: ROEs were lower in this period. Low interest rates,

low inflation, “Bureau” rate regulation all played a role

1970-90: Peak ROEs were much higher in this period while troughs

were comparable. High interest rates, rapid inflation, economic

volatility all played roles

1990-2010s: Déjà vu. Excluding mega-

CATs, this period is very similar to the 1950-1970 period

Page 12: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

12

Distribution of Direct Premiums Written by Segment/Line, 2013

Sources: A.M. Best; Insurance Information Institute research.

Personal/Commercial lines split has been about 50/50 for many years

Pvt. Passenger Auto is by far the largest line of insurance and is currently the most important source of industry profits

Billions of additional dollars in homeowners insurance premiums are written by state-run residual market plans

Distribution Facts

Commercial Lines$269.2B/51%

2013

Pvt. Pass Auto$180.8B/34%

Homeowners$80.7B/15%

Page 13: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

13

RNW All Lines by State, 2004-2013 Average:Highest 25 States

20

.5

18

.4

14

.6

14

.3

13

.4

13

.3

12

.3

12

.1

12

.0

12

.0

11

.7

11

.4

11

.1

11

.1

10

.9

10

.8

10

.7

10

.7

10

.5

10

.5

10

.3

9.9

9.8

9.8

9.6

9.5

0

2

4

6

8

10

12

14

16

18

20

22

24

HI AK VT ME WY ND VA ID NH UT WA SC MA NC OH DC CA OR RI WV CT IA NE SD MT MD

The most profitable states over the past decade are

widely distributed geographically, though none

are in the Gulf region

Source: NAIC; Insurance Information Institute.

Profitability Benchmark: All P/C

US: 7.9%

Page 14: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

14

9.2

8.6

8.4

8.3

8.2

8.2

8.1

8.0

7.9

7.7

7.7

7.5

7.4

6.8

6.6

6.4

6.1

5.7

5.3

5.2

5.0

4.3

2.5

1.9

-6.9

-9.3

-14

-12-10

-8

-6

-4-2

0

2

46

8

10

NM FL TX WI KS MN CO PA US AR IL IN AZ MO KY TN NV NJ GA NY DE MI AL OK MS LA

RNW All Lines by State, 2004-2013 Average:

Lowest 25 States

Source: NAIC; Insurance Information Institute.

Some of the least profitable states over the past decade

were hit hard by catastrophes

Page 15: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

15

19

.0

14

.3

14

.2

13

.9

13

.7

13

.5

12

.4

12

.1

11

.3

11

.3

10

.8

10

.7

10

.5

9.9

9.9

9.9

9.7

9.6

9.5

9.3

9.2

9.2

9.1

9.0

8.9

8.8

0

2

4

6

8

10

12

14

16

18

20

22

HI ME DC ID VT ND AK NH IA WY OH MN WV AZ OR VA CA RI CO KS CT WI NM MT UT IN

RN

W P

PA

*Latest available.

Sources: NAIC.

Hawaii was the most profitable state for auto insurers from 2004-2013

Return on Net Worth: Pvt. Passenger Auto,

10-Year Average (2004-2013*)

Top 25 States(Percent)

Page 16: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

16

8.8

8.6

8.6

8.6

8.5

8.3

8.1

7.8

7.7

7.6

7.5

7.5

7.4

7.1

6.3

6.2

6.1

5.9

5.8

5.6

5.0

4.5

4.4

3.8

3.3

-2.5

-3

-1

1

3

5

7

9

NE

MD

SD

WA IL NY

MA

TX

PA

AL

AR

MO

SC

US

NC

TN

NJ

DE

GA

KY

OK

MS

FL

NV

LA MI

RN

W A

uto

Return on Net Worth: Pvt. Passenger Auto,

10-Year Average (2004-2013*)

*Latest available.

Sources: NAIC

Michigan was the least profitable state for auto insurers from

2004-2013

(Percent) Bottom 25 States

Page 17: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

17

42

.6

23

.6

21

.0

20

.9

20

.2

20

.0

19

.3

18

.4

17

.6

15

.9

15

.8

15

.6

15

.3

14

.7

14

.6

13

.8

13

.0

12

.2

11

.0

11

.0

10

.8

10

.7

10

.6

19

.0

18

.0

14

.00

5

10

15

20

25

30

35

40

45

50

HI DC DE RI NV CA SC VA AK OR MA NY VT WA UT ME MD CT ID NH NC AZ PA WY MI TX

RN

W H

O

*Latest available.

Sources: NAIC.

Return on Net Worth: Homeowners Insurance,

10-Year Average (2004-2013*)

Hawaii was the most profitable state for home insurers from 2004-2013 due to the absence

of hurricanes during this period

(Percent)Top 25 States

Page 18: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

18

10

.2

9.9

7.8

7.1

6.6

6.3

5.8

4.2

-0.3

8.0

6.0

-2.8

-3.3

-4.0

-4.3

-5.9

-8.2

-10

.2

-13

.1

-16

.0

-19

.6

-25

.8

-2.4

-2.4-0

.5

-0.4

-30

-25

-20

-15

-10

-5

0

5

10

15

WV NM ND IA NJ US MT WI IL SD NE FL CO MO OH KS IN AR KY MN GA TN AL OK LA MS

RN

W H

O

*Latest available.

Sources: NAIC

Hurricanes Katrina and Rita made Louisiana and Mississippi the least profitable states for home insurers

from 2004-2013

Bottom 25 States(Percent)

Return on Net Worth: Homeowners Insurance,

10-Year Average (2004-2013*)

Profitability in Florida’s over the past decades is still

weighed down by the record storm losses of 2004/05

Page 19: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Source: A.M. Best; Barclays research for estimates.

Reserve Change

P/C Insurance Loss Reserve Development, 1992 – 2016E*

Reserve releases are expected to gradually taper off, but will

continue to benefit the bottom line and combined ratio through

at least 2016

Page 20: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Profitability & Politics

2020

How Is Profitability Affected by the President’s Political Party?

Page 21: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

15.10%

9.00%

8.93%

8.65%

8.35%

8.33%

7.98%

7.68%

6.98%

6.97%

5.43%

5.03%

4.83%

4.68%

4.43%

3.55%

16.43%

0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

Carter

Reagan II

Obama II

Nixon

Clinton I

G.H.W. Bush

G.W. Bush II

Clinton II

Reagan I

Nixon/Ford

Truman

Eisenhower I

Eisenhower II

G.W. Bush I

Obama I

Johnson

Kennedy/Johnson

*Truman administration ROE of 6.97% based on 3 years only, 1950-52;.

Source: Insurance Information Institute

OVERALL RECORD: 1950-2014*

Democrats 7.72%Republicans 7.85%

Party of President has marginal bearing on profitability of P/C insurance industry

P/C Insurance Industry ROE by Presidential Administration, 1950-2014*

Page 22: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

-5%

0%

5%

10%

15%

20%

25%

50

52

54

56

58

60

62

64

66

68

70

72

74

76

78

80

82

84

86

88

90

92

94

96

98

00

02

04

06

08

10

12

14

BLUE = Democratic President RED = Republican President

Tru

ma

n Nixon/Ford

Ke

nn

ed

y/

Jo

hn

so

n

Eis

en

ho

wer

Ca

rte

r

Reagan/Bush I Clinton Bush II

P/C insurance Industry ROE by Presidential Party Affiliation, 1950- 2014

Obama

.

Source: Insurance Information Institute

Page 23: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

23

Profitability and Growth in Florida P/C Insurance

Markets

Analysis by Line and Nearby State Comparisons

Page 24: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

24

RNW All Lines: FL vs. U.S., 2004-2013

Source: NAIC.

-40%

-30%

-20%

-10%

0%

10%

20%

30%

04 05 06 07 08 09 10 11 12 13

US All Lines FL All Lines

P/C Insurer profitability in FL is above that of the US

overall over the past decade

US: 7.9%

FL: 8.6%

(Percent)

Page 25: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

25

RNW PP Auto: FL vs. U.S., 2004-2013

Source: NAIC.

0%

2%

4%

6%

8%

10%

12%

14%

04 05 06 07 08 09 10 11 12 13

US PP Auto FL PP Auto

Average 2004-2013

US: 7.1%

FL: 4.4%

Page 26: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

26

RNW Comm. Auto: FL vs. U.S.,2004-2013

Source: NAIC.

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

04 05 06 07 08 09 10 11 12 13

US Comm Auto FL Comm Auto

(Percent)

Commercial Auto profitability in FL is

generally below the US average

Average 2004-2013

US: 9.2%

FL: 4.7%

Page 27: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

27

RNW Comm. Multi-Peril: FL vs. U.S.,2004-2013

Sources: NAIC.

-100%

-80%

-60%

-40%

-20%

0%

20%

40%

04 05 06 07 08 09 10 11 12 13

US Comm M-P FL Comm M-P

(Percent)

Average 2004-2013

US: 8.9%

FL: 7.4%

Page 28: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

28

RNW Homeowners: FL vs. U.S.,2004-2013

Sources: NAIC.

-200%

-150%

-100%

-50%

0%

50%

100%

04 05 06 07 08 09 10 11 12 13

US HO FL HO

(Percent)Average 2004-2013

US: 6.6%

FL: -0.4%

Even With Returns Near 30 Percent for Much of

the Decade, Florida Insurers Lost Money on

Homeowners Line.

Page 29: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

29

RNW Workers Comp: FL vs. U.S.,2004-2013

Sources: NAIC.

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

04 05 06 07 08 09 10 11 12 13

US WComp FL Wcomp

(Percent)

Average 2004-2013

US: 7.1%

FL: 10.5%

Page 30: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

All Lines: 10-Year Average RNW FL & Nearby States

2.5%

7.9%

8.6%

11.4%

-6.9%

5.3%

-10% -5% 0% 5% 10% 15%

South Carolina

Florida

US

Georgia

Alabama

Mississippi

Source: NAIC, Insurance Information Institute

2004-2013

Florida All Lines profitability is below the US average and above the regional average

Page 31: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

PP Auto: 10-Year Average RNW FL & Nearby States

4.5%

7.1%

7.4%

7.6%

4.4%

5.8%

0% 2% 4% 6% 8%

Alabama

South Carolina

US

Georgia

Mississippi

Florida

Source: NAIC, Insurance Information Institute

2004-2013

Florida PP Auto profitability is below the US and regional

average

Page 32: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

32

Top Ten Most Expensive And Least Expensive States For Automobile Insurance, 2012 (1)

RankMost

expensive statesAverage

expenditure RankLeast

expensive statesAverage

expenditure

1 New Jersey $1,219.93 1 Idaho $534.56

2 D.C. 1,154.91 2 South Dakota 556.51

3 New York 1,152.45 3 Iowa 561.26

4 Florida 1,127.93 4 North Dakota 576.08

5 Louisiana 1,112.53 5 Maine 582.43

6 Delaware 1,065.37 6 Wisconsin 598.84

7 Michigan 1,048.87 7 North Carolina 611.48

8 Rhode Island 1,034.50 8 Nebraska 616.78

9 Connecticut 986.73 9 Wyoming 618.81

10 Massachusetts 976.65 10 Kansas 632.07

(1) Based on average automobile insurance expenditures.

Source: © 2014 National Association of Insurance Commissioners.

Florida ranked 4th as the most expensive state in 2012, with an average expenditure for auto insurance of $1,127.93.

Page 33: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Comm. Auto: 10-Year Average RNW FL & Nearby States

4.7%

6.4%

9.2%

9.5%

3.7%

5.7%

0% 2% 4% 6% 8% 10%

South Carolina

U.S.

Georgia

Mississippi

Florida

Alabama

Source: NAIC, Insurance Information Institute

2004-2013

Florida Commercial Auto profitability is below the US and regional average

Page 34: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Comm. M-P: 10-Year Average RNW FL & Nearby States

-1.6%

7.4%

8.9%

10.5%

-6.4%

5.0%

-10% -5% 0% 5% 10% 15%

South Carolina

U.S.

Florida

Georgia

Alabama

Mississippi

Source: NAIC, Insurance Information Institute

2004-2013

Florida Commercial Multi-Peril profitability

is below the US average and above the

regional average

Page 35: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Homeowners: 10-Year Average RNW FL & Nearby States

-13.1%

-0.4%

6.6%

20.0%

-25.8%

-8.2%

-30% -20% -10% 0% 10% 20% 30%

South Carolina

U.S.

Florida

Georgia

Alabama

Mississippi

Source: NAIC, Insurance Information Institute

2004-2013

Florida Homeowners profitability is below the US average and above the regional average

Page 36: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

36

Top Ten Most Expensive And Least Expensive States For Homeowners Insurance, 2012 (1)

Rank Most

expensive statesHO average

premium RankLeast

expensive statesHO average

premium

1 Florida $2,084 1 Idaho $538

2 Louisiana 1,742 2 Oregon 567

3 Texas 1,661 3 Utah 580

4 Oklahoma 1,501 4 Wisconsin 631

5 Mississippi 1,314 5 Washington 648

6 Alabama 1,248 6 Nevada 674

7 Rhode Island 1,233 7 Delaware 678

8 Kansas 1,213 8 Arizona 691

9 Connecticut 1,160 9 Ohio 721

10 New York 1,158 10 Maine 741

(1) Includes policies written by Citizens Property Insurance Corp. (Florida) and Citizens Property Insurance Corp. (Louisiana), Alabama Insurance

Underwriting Association, Mississippi Windstorm Underwriting Association, North Carolina Joint Underwriting Association and South Carolina

Wind and Hail Underwriting Association. Other southeastern states have wind pools in operation and their data may not be included in this chart.

Based on the HO-3 homeowner package policy for owner-occupied dwellings, 1 to 4 family units. Provides “all risks” coverage (except those

specifically excluded in the policy) on buildings and broad named-peril coverage on personal property, and is the most common package written.

(2) The Texas Department of Insurance developed home insurance policy forms that are similar but not identical to the standard forms. In addition,

due to the Texas Windstorm Association (which writes wind-only policies) classifying HO-1, 2 and 5 premiums as HO-3, the average premium for

homeowners insurance is artificially high.

Note: Average premium=Premiums/exposure per house years. A house year is equal to 365 days of insured coverage for a single dwelling. The NAIC

does not rank state average expenditures and does not endorse any conclusions drawn from this data.

Source: ©2014 National Association of Insurance Commissioners (NAIC). Reprinted with permission. Further reprint or distribution strictly prohibited

without written permission of NAIC.

Florida ranked as the most expensive state for homeowners insurance in 2012, with an average expenditure of $2,084.

Page 37: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Workers Comp: 10-Year Average RNW FL & Nearby States

4.6%

7.3%

7.9%

10.5%

3.1%

7.1%

0% 2% 4% 6% 8% 10% 12%

Florida

Alabama

Mississippi

U.S.

Georgia

South Carolina

Source: NAIC, Insurance Information Institute

2004-2013

Florida Workers Comp profitability is above the US average and above the regional

average

Page 38: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

38

All Lines DWP Growth: FL vs. U.S., 2005-2014

Source: SNL Financial.

2.3

%

3.4

%

0.5

%

-2.1

%

-3.3

%

0.0

%

3.7

%

4.6

%

5.5

%

4.4

%

10

.3% 1

3.9

%

-1.2

%

-9.1

% -6.5

%

1.3

% 3.7

% 5.8

%

4.3

%

3.7

%

-15%

-10%

-5%

0%

5%

10%

15%

20%

05 06 07 08 09 10 11 12 13 14

US DWP: All Lines FL DWP: All Lines

(Percent)Average 2005-2014

US: 1.9%

FL: 2.6%

Page 39: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

39

Comm. Lines DWP Growth: FL vs. U.S., 2005-2014

Source: SNL Financial.

2.6

% 4.6

%

-0.1

%

-4.0

%

-7.3

%

-2.5

%

5.1

%

5.1

%

6.1

%

4.3

%

12

.6%

15

.3%

-3.3

%

-11

.7%

-9.7

%

-3.4

%

2.2

%

5.6

%

5.5

%

6.7

%

-17%

-12%

-7%

-2%

3%

8%

13%

18%

05 06 07 08 09 10 11 12 13 14

US DWP: Comm. Lines FL DWP: Comm. Lines

(Percent)

Average 2005-2014

US: 1.4%

FL: 2.0%

Page 40: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

40

Personal Lines DWP Growth: FL vs. U.S., 2005-2014

Source: SNL Financial.

2.2

%

2.3

%

1.2

%

-0.1

%

1.1

% 2.5

%

2.2

% 4.2

%

5.1

%

4.8

%

8.5

%

1.0

%

-6.5

%

-3.5

%

5.4

%

4.9

%

5.9

%

3.5

%

1.7

%

12

.8%

-11%

-6%

-1%

4%

9%

14%

05 06 07 08 09 10 11 12 13 14

US DWP: Pers. Lines FL DWP: Pers. Lines

(Percent)

Average 2005-2014

US: 2.6%

FL: 3.4%

Page 41: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

41

Private Passenger Auto DWP Growth: FL vs. U.S., 2005-2014

Source: SNL Financial.

0.5

%

0.4

%

0.0

%

-0.3

%

-0.1

%

1.5

%

1.5

%

3.5

% 4.6

%

4.9

%

-2.9

%

-2.8

%

-3.2

%

3.2

%

0.3

%

2.6

%

-3.3

%

-3.1

%

-5.2

%

-5.2

%

-6%

-4%

-2%

0%

2%

4%

6%

05 06 07 08 09 10 11 12 13 14

US DWP: PP Auto FL DWP: PP Auto

(Percent)

Average 2005-2014

US: 1.6%

FL: -2.0%

Page 42: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

42

Homeowner’s MP DWP Growth: FL vs. U.S., 2005-2014

Source: SNL Financial.

7.4

%

7.4

%

4.2

%

0.5

% 3.8

%

4.9

%

3.8

%

5.7

%

6.2

%

4.4

%

21

.1%

31

.9%

6.7

%

-4.3

%

9.2

%

3.9

%

6.6

%

4.6

%

-0.6

%

-15

.6%

-20%

-10%

0%

10%

20%

30%

40%

05 06 07 08 09 10 11 12 13 14US DWP: HO Lines FL DWP: HO Lines

(Percent)

Average 2005-2014

US: 4.8%

FL: 6.3%

Page 43: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

INVESTMENTS: THE NEW REALITY

43

Investment Performance is a Key Driver of Profitability

Depressed Yields Will Necessarily Influence Underwriting & Pricing

43

Page 44: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Property/Casualty Insurance Industry Investment Income: 2000–2015E1

$38.9$37.1 $36.7

$38.7

$54.6

$51.2

$47.1 $47.6$49.2

$48.0 $47.3$46.2 $46.8

$39.6

$49.5

$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15E

Due to persistently low interest rates,investment income fell in 2012, 2013 and 2014.

1 Investment gains consist primarily of interest and stock dividends. *2015 figure is estimated based on annualized data through Q2.Sources: ISO; Insurance Information Institute.

($ Billions)Investment earnings are still below their 2007 pre-crisis peak

Page 45: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Distribution of Invested Assets: P/C Insurance Industry, 2013

Stocks, 22%

Bonds, 62%

All Other, 10%

Cash, Cash Equiv. &

ST Investments, 6%

Source: Insurance Information Institute Fact Book 2015, A.M. Best.

Total Invested Assets = $1.5

Trillion

$ Billions

Page 46: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

46

U.S. Treasury Security Yields:A Long Downward Trend, 1990–2015*

*Monthly, constant maturity, nominal rates, through August 2015.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute.

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

Recession2-Yr Yield10-Yr Yield

Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade.

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

U.S. Treasury yields plunged to historic lows in 2013. Longer-

term yields rebounded then sank fell again.

46

Page 47: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

47

Treasury Yield Curves: Pre-Crisis (July 2007) vs. June 2015

0.01% 0.02% 0.09%0.28%

0.69%

2.10%2.36%

4.82%4.96% 5.04% 4.96%

4.82% 4.82% 4.88% 5.00% 4.93% 5.00%5.19%

1.68%

1.07%

3.11%2.85%

0%

1%

2%

3%

4%

5%

6%

1M 3M 6M 1Y 2Y 3Y 5Y 7Y 10Y 20Y 30Y

June 2015 Yield Curve

Pre-Crisis (July 2007)

Treasury yield curve remains near its most depressed level

in at least 45 years. Investment income is falling as a result. Even when the Fed begins to raise rates, yields unlikely to return to

pre-crisis levels anytime soon

The Fed Is Actively is Signaling that it Is Likely to Begin Raising Rates Later in 2015 but Only Very Gradually

Source: Federal Reserve Board of Governors; Insurance Information Institute.

Page 48: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Net Yield on Property/Casualty Insurance Invested Assets, 2007–2015*

4.38

4.17

4.02

3.87

3.63 3.61

3.743.82

3.44

3.0

3.2

3.4

3.6

3.8

4.0

4.2

4.4

4.6

07 08 09 10 11 12 13 14 15*

The yield on invested assets remains low relative to pre-crisis yields. The Fed’s plan to raise interest rates in late 2015 has already pushed up some yields, albeit quite modestly.

*2015 figure is the average of the four quarters ending in 2015:Q2.Sources: SNL Financial; Insurance Information Institute

(Percent) Book yield in 2015 is down 77 BP from pre-crisis levels

Page 49: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

49

Interest Rate Forecasts: 2015 – 2021

3.1%

2.2%

2.7%

3.4%

3.8%4.0% 4.0% 4.0%

0.1%

0.8%

2.0%

2.8%

3.1% 3.1%

0%

1%

2%

3%

4%

5%

15F 16F 17F 18F 19F 20F 21F 15F 16F 17F 18F 19F 20F 21F

A full normalization of interest rates is unlikely until the 2020s, more than a decade after the onset of the financial crisis.

Yield (%)

Sources: Blue Chip Economic Indicators (10/15 for 2015 and 2016; for 2017-2021 10/15 issue); Insurance Info. Institute.

3-Month Treasury 10-Year Treasury

The end of the Fed’s QE program in 2014 and a

stronger economy have yet to push longer-term

yields much higher

Page 50: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

50

Annual Inflation Rates, (CPI-U, %),1990–2016F

2.82.6

1.51.9

3.3 3.4

1.3

2.52.3

3.0

3.8

2.8

3.8

-0.4

1.6

3.2

2.1

1.51.7

0.2

2.0

2.9

2.4

3.23.0

5.14.9

-1.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, 9/15 (forecasts).

Slack in the U.S. economy and falling energy prices suggests that inflationary pressures should remain subdued for an extended

period of times

Annual Inflation Rates (%)

Inflation peaked at 5.6% in August 2008 on high energy and commodity crisis. The recession and the collapse of the

commodity bubble reduced inflationary pressures in 2009/10

Inflationary expectations have slipped

(due in part to falling energy

costs) allowing the Fed to

maintain low interest rates

Page 51: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

51

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%

-7%

-6%

-5%

-4%

-3%

-2%

-1%

0%

Per

sona

l Lin

es

Pvt P

ass

Aut

o

Per

s Pro

p

Com

mer

cial

Com

ml A

uto

Cre

dit

Com

m P

rop

Com

m C

as

Fidel

ity/S

uret

y

War

rant

y

Sur

plus

Lin

es

Med

Mal

WC

Rei

nsur

ance

**

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums

**US domestic reinsurance only

Source: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

51

Page 52: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

52

P/C Insurer Net Realized Capital Gains/Losses, 1990-2015:Q2

*Through Q2 2015.Sources: A.M. Best, ISO, SNL, Insurance Information Institute.

$2

.88

$4

.81

$9

.89

$9

.82

$1

0.8

1 $1

8.0

2

$1

3.0

2

$1

6.2

1

$6

.63

-$1

.21

$6

.61

$9

.13

$9

.70

$3

.52 $8

.92

-$7

.90

$5

.85

$7

.04

$6

.18

$1

1.3

7

$1

0.0

6

$8

.19

-$1

9.8

1

$9

.24

$6

.00

$1

.66

-$25

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15*

Insurers Posted Net Realized Capital Gains in 2010 - 2014 Following Two Years of Realized Losses During the Financial Crisis. Realized Capital

Losses Were a Primary Cause of 2008/2009’s Large Drop in Profits and ROE.

($ Billions) Realized capital gains rose sharply as equity markets

rallied in 2013-14

Page 53: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Property/Casualty Insurance Industry Investment Gain: 1994–2015:Q21

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.7

$64.0

$31.7

$39.2

$53.4$56.2

$54.2

$58.7

$31.6

$56.2

$58.0

$51.9

$56.9

$0

$10

$20

$30

$40

$50

$60

$70

94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10 11 12 13 14 15*

Total Investment Gains Were Down Slightly in 2014 as Low Interest Rates Pressured Investment Income but Realized Capital Gains Remained

Robust

1 Investment gains consist primarily of interest, stock dividends and realized capital gains and losses.* 2005 figure includes special one-time dividend of $3.2B; 2015 figure is through Q2 2015.Sources: ISO, SNL; Insurance Information Institute.

($ Billions)

Investment gains in 2014 will rival the post-crisis

high reached in 2013

Page 54: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

60%

50

52

54

56

58

60

62

64

66

68

70

72

74

76

78

80

82

84

86

88

90

92

94

96

98

00

02

04

06

08

10

12

14

*Through Oct. 9, 2015.

Source: NYU Stern School of Business: http://pages.stern.nyu.edu/~adamodar/New_Home_Page/datafile/histretSP.html Ins. Info. Inst.

Tech Bubble

Implosion

Financial

Crisis

Annual Return

Energy Crisis

2015*:

-2.1%

S&P 500 Index Returns, 1950 – 2015*

Fed Raises Rate

Volatility is endemic to stock markets—and may be increasing—but there is no persistent

downward trend over long periods of time

Page 55: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

55

Distribution of Bond Maturities,P/C Insurance Industry, 2003-2013

14.4%

15.4%

16.0%

16.0%

15.2%

15.7%

15.6%

16.0%

14.9%

16.6%

16.5%

29.8%

29.2%

28.8%

29.5%

30.0%

32.4%

36.4%

39.5%

41.2%

40.4%

38.8%

31.3%

32.5%

34.1%

34.1%

33.8%

31.2%

29.0%

27.1%

27.3%

27.6%

29.3%

15.4%

15.4%

13.6%

13.1%

12.9%

12.7%

11.9%

11.2%

10.4%

9.8%

9.8%

9.2%

7.6%

7.6%

7.4%

8.1%

8.1%

7.1%

6.2%

6.2%

5.7%

5.7%

0% 20% 40% 60% 80% 100%

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

Under 1 year

1-5 years

5-10 years

10-20 years

over 20 years

Sources: SNL Financial; Insurance Information Institute.

The main shift over these years has been from bonds with longer maturities to bonds with shorter maturities. The industry first trimmed its holdings of over-10-year bonds

(from 24.6% in 2003 to 15.5% in 2012) and then trimmed bonds in the 5-10-year category (from 31.3% in 2003 to 27.6% in 2012) . Falling average maturity of the P/C industry’s

bond portfolio is contributing to a drop in investment income along with lower yields.

Page 56: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

CAPITAL/CAPACITY

56

Capital Accumulation Has Multiple Impacts

Alternative Capital Impacts?

56

Page 57: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

57

Policyholder Surplus, 2006:Q4–2015:Q2

Sources: ISO, A.M .Best.

($ Billions)

$487.1

$496.6

$512.8

$521.8

$478.5

$455.6

$437.1 $463.0 $

490.8 $511.5 $

540.7

$530.5

$544.8

$559.2

$559.1

$538.6

$550.3

$567.8

$583.5

$586.9 $607.7

$614.0

$624.4 $

653.4

$671.6

$673.9

$674.7

$672.4

$662.0

$570.7

$566.5

$505.0

$515.6

$517.9

$400

$450

$500

$550

$600

$650

$700

06:Q

4

07:Q

1

07:Q

2

07:Q

3

07:Q

4

08:Q

1

08:Q

2

08:Q

3

08:Q

4

09:Q

1

09:Q

2

09:Q

3

09:Q

4

10:Q

1

10:Q

2

10:Q

3

10:Q

4

11:Q

1

11:Q

2

11:Q

3

11:Q

4

12:Q

1

12:Q

2

12:Q

3

12:Q

4

13:Q

1

13:Q

2

13:Q

3

13:Q

4

14:Q

1

14:Q

2

14:Q

3

14:Q

4

15:Q

2

2007:Q3Pre-Crisis Peak

Surplus as of 6/30/15 stood at a near-record high $672.4B

2010:Q1 data includes $22.5B of

paid-in capital from a holding

company parent for one insurer’s

investment in a non-insurance

business .

The industry now has $1 of surplus for every $0.73 of NPW,close to the strongest claims-paying status in its history.

Drop due to near-record 2011 CAT losses

The P/C insurance industry entered 2015in very strong financial condition.

Page 58: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

$500

$550

$600

$650

$700

$750

75 77 79 81 83 85 87 89 91 93 95 97 99 01 03 05 07 09 11 13 14

US Policyholder Surplus:1975–2015:Q2*

* As of 6

*As of 6/30/15.

Source: A.M. Best, ISO, Insurance Information Institute.

“Surplus” is a measure of underwriting capacity. It is analogous to “Owners Equity” or “Net Worth” in

non-insurance organizations

($ Billions)

The Premium-to-Surplus Ratio Stood at $0.76:$1 as of6/30/15, a Near Record Low (at Least in Recent History)

Surplus as of 6/30/15 was a near-record $672.4, down 0.3% from the record $674.7 of 12/31/14 but up 53.8% ($235.3B) from the crisis trough of $437.1B at 3/31/09

Page 59: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

$0.50

$0.60

$0.70

$0.80

$0.90

$1.00

$1.10

$1.20

$1.30

$1.40

$1.50

$1.60

$1.70

$1.80

$1.90

$2.00

85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

Premium-to-Surplus Ratio:1985–2014*

* As of 12/31/14.

Source: A.M. Best, ISO, Insurance Information Institute.

The larger surplus is in relation to premiums—the lower the P:S ratio—and the great the industry’s capacity

to handle the risk it has accepted

(Ratio of NWP to PHS)

The Premium-to-Surplus Ratio Stood at $0.73:$1 as of12/31/14, a Record Low (at Least in Recent History)

Surplus as of 12/31/14 was $0.73:$1, a near-record low (at least in modern history)

9/11, Recession & Hard Market

Page 60: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

P/C Industry: Loss Reserve-to-Surplus Ratio, 1971-2014

Source: Calculations from A.M. Best and ISO data by Insurance Information Institute.

1.2

1.1

1.4

2.1

2.0

1.9

1.9

1.9

1.9

1.8 1

.91

.91

.92

.12

.02

.0 2.1

2.0

2.0 2

.11

.9 2.0

1.8

1.8

1.6

1.4

1.2

1.1

1.1

1.1 1

.21

.41

.21

.21

.21

.11

.11

.31

.11

.0 1.1

1.0

0.9 0.9

0%

50%

100%

150%

200%

250%

1971 1974 1977 1980 1983 1986 1989 1992 1995 1998 2001 2004 2007 2010 2013

RBC requirements took effect with 1994 Annual Statement.

The industry has become less

leveraged since 1994

The Property/Casualty Industry Adjusted Its Risk Portfolio in Response to Risk-Based Capital Requirements Implemented in 1994.

Inflation, Liability Crisis Increased Reserves, Plunging Stock Prices Depleted Surplus

Page 61: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

61

Alternative Capital

61

New Investors Continue to Change the Reinsurance Landscape

First I.I.I. White Paper on Issue Was Released in March 2015

Page 62: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Global Reinsurance Capital (Traditional and Alternative), 2006 - 2014

2014 data is as of June 30, 2014.

Source: Aon Benfield Analytics; Insurance Information Institute.

Total reinsurance capital reached a record $570B in 2013, up 68% from

2008.

But alternative capacity has grown 210% since 2008, to $50B. It has more than doubled in the past three years.

Page 63: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Alternative Capital as a Percentage of Traditional Global Reinsurance Capital

2014 data is as of June 30, 2014.

Source: Aon Benfield Analytics; Insurance Information Institute.

4.6%

5.7% 5.9% 5.8%5.4%

6.5%

8.4%

10.2%

11.5%

0%

2%

4%

6%

8%

10%

12%

2006 2007 2008 2009 2010 2011 2012 2013 2014

Alternative Capital’s Share of Global Reinsurance Capital Has More Than Doubled Since 2010.

Page 64: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Growth of Alternative Capital Structures, 2002 - 2014

2014 data is as of June 30, 2014.

Source: Aon Benfield Analytics; Insurance Information Institute.

Collateralized Re’s Growth Has Accelerated in the Past Three Years.

Collateralized Reinsurance and Catastrophe Bonds Currently Dominate the Alternative Capital Market.

Page 65: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Catastrophe Bond Issuance and Outstanding: 1997-2015:Q2

94

8.2

87

4.2

1,0

62

.5

1,1

42

.0

96

6.9

98

9.5

1,9

88

.2

1,1

42

.8

1,4

99

.0

4,6

14

.7

7,1

87

.0 3,0

09

.9

3,3

96

.0

4,5

99

.9

4,1

07

.1

5,8

55

.3

7,0

83

.0

8,0

26

.7 3,8

42

.2

4,2

89

.0

5,0

85

.0

7,6

77

.0

13

,41

6.4

12

,53

8.6

12

,50

8.2

12

,19

5.7

12

,34

2.8

14

,83

9.3

18

,57

6.9

22

,86

7.8

21

,55

9.6

0

5,000

10,000

15,000

20,000

25,000

97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15*

New Issuance Outstanding

65

Risk Capital Amount ($ Millions)

Cat Bond Issuance Appears to Be Slowing Down in 2015 from 2014’s Record Pace. Lower Yields on Bonds Explain Some of the Contraction.

Source: Guy Carpenter.

Page 66: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Largest Sponsors of ILS, Year-End 2014

66

Two of the Largest ILS Issuers Are Government-Sponsored Insurers. Nine Government-Related Insurers Have $4.6 Billion in Outstanding Securities.

Source: Artemis.bm; Insurance Information Institute.

Page 67: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Reinsurance Pricing: Change in Rate on Line for Cat Business

2014 reflects change through June 30 from prior year end. 2015 is for January 1 renewals..

Source: Guy Carpenter; Insurance Information Institute.

Catastrophe Prices Fell 11 Percent on January 1 Renewals, Driven by Emergence of New Capital, Mild Catastrophe Losses.

14% 14%

-11%

-6%-9%

-16%

10%

-12%

-3%

7%

-7%

-17%

-11%

-20%

-10%

0%

10%

20%

30%

40%

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

(Change from Previous Year)

Japan, NZ Quakes, US Tornadoes.

2001-02: WTC Losses, Falling

Stock, Bond Prices Dry Up Capital.

2006: Higher Rates After Record Hurricanes.

76%Alternative

Capital, Low Levels of

Catastrophe Drive Rates

Down.

Page 68: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

ILS Issuance by Trigger

Source: Artemis.bm; Insurance Information Institute.

Terms Are Shifting Away From ‘Objective’ Triggers (Favored by Investors) Toward Indemnity Trigger (Favored by Insurers).

Page 69: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

69

Questions Arising from Influence of Alternative Capital

What Will Happen When Investors Face Large-Scale Losses?

What Happens When Interest Rates Rise?

Does ILS Have a Higher Propensity to Litigate?

How Much Lower Will Risk Premiums Shrink/ROLs Fall?

Will There Be Spillover Into Casualty Reinsurance?

Will Alternative Capital Drive Consolidation?

Page 70: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

4. M&A UPDATE:A PATH TO GROWTH?

70

Are Capital Accumulation, Drive for Growth and Scale Stimulating

M&A Activity?

70

Page 71: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

71

U.S. INSURANCE MERGERS AND ACQUISITIONS,P/C SECTOR, 1994-2014 (1)

$5,1

00

$11,5

34

$8,0

59

$30,8

73

$19,1

18

$40,0

32

$1,2

49

$486

$20,3

53

$425

$9,2

64

$35,2

21

$13,6

15

$16,2

94

$3,5

07

$6,4

19 $

12,4

58

$4,6

51

$4,3

97

$6,7

23

$55,825

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14

Tra

ns

ac

tio

n v

alu

es

0

20

40

60

80

100

120

140

Nu

mb

er o

f tran

sa

ctio

ns

($ Millions)

(1) Includes transactions where a U.S. company was the acquirer and/or the target.

Source: Conning proprietary database.

M&A activity in the P/C sector was up sharply in 2014 but remains well

below pre-crisis or late 1990s levels.

M&A activity in 2015 will

likely reach its highest level since 1998

Page 72: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Update: Alleghany Corp. announced in May 2015 that it is considering the sale of TransAtlantic Holding Co. (TransRe).

*Source: Conning; Insurance information Institute.

Top Global P&C M&As in 2014 - YTD 2015

Acquirer TargetTransaction

Value

ACE (Switzerland) Chubb (US) $28,300

Exor (Italy) PartnerRe Ltd. (Bermuda) $6,900

Zurich (Switzerland) RSA (UK) 8,000

XL Group plc (Ireland) Catlin Group Ltd. (Bermuda) 4,200

RenaissanceRe Holdings Ltd.

(Bermuda) Platinum Underwriters Holdings Ltd. (Bermuda) 1,900

Fairfax Financial Holdings Ltd.

(Canada) Brit Insurance Holdings NV (Netherlands) 1,880

Desjardins Financial Corp. (Canada)

State Farm's property/casualty and life insurance

operations in Canada (Canada) 1,500

TPG Capital LP The Warranty Group, Inc. (Canada) 1,500

Fosun International Ltd. (China) Caixa Seguros e Saude SGPA SA (Portugal) 1,360

Progressive Corp. ARX Holding Corp. 875

Assured Guaranty Ltd. (Bermuda) Radian Asset Assurance, Inc. 810

Mapfre S.A. (Spain)

German and Italina operations of Direct Line

Insurance Group plc (Germany/Italy) 701

Validus Holdings Ltd. (Bermuda) Western World Insurance Group, Inc. 690

ACE Ltd. (Switzerland) P&C business from Itau Seguros S.A. (Brazil) 685

Page 73: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Recent M&A Transactions Involving Lloyd's and Bermuda Re/Insurers

Date Acquirer TargetDeal Value

$ BillionDec 2012 Aquiline Equity Redstar 0.1Jun 2013 Enstar/Stone Point Atrium 0.2Jul 2013 Enstar/Stone Point Torus 0.7Aug 2013 Ian Beaton and Management Ark Syndicate Management 0.4Aug 2013 Lancashire Cathedral 0.4Aug 2013 AmTrust Sagicor 0.1Sep 2013 ANV Jubilee Managing Agency N/ADec 2013 Sompo Canopius 1.0Feb 2014 Qatar Insurance Company Antares 0.2Jul 2014 BTG Pactual Ariel Re 0.4Nov 2014 RenaissanceRe Platinum Underwriters 1.9

Dec 2014 XL Group Catlin 4.1Jan 2015 PartnerRe AXIS 11.0*Feb 2015 Fairfax Financial Holdings Brit 1.9

*Deal was not complete as of 6/4/15 and a rival bid from Italian investment firm Exor was still under consideration.

Source: Swiss Re sigma 3/2015; Insurance information Institute.

Page 74: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

74

What’s Driving Global Insurance M&A Activity and Will It Continue?

Excess Capital in Global Reinsurance and Primary Commercial Insurance in US

(Re)Insurers, like corporations in many industry, are sitting are large amounts of cash accumulated since the Global Financial Crisis that earns very little

Alternative Capital

Slow Top Line (Premium) Growth

Slowdown in Pace of Earnings Growth/ROE

Low Interest Rates Make Debt Financing for Acquisitions Attractive

Concern that interest rates in US may soon rise so best to act now

Desire to Achieve Economies of Scale

Peer Pressure/Momentum

Management concerns about being “left out”

Page 75: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

75

Growth

Premium Growth Rates Vary Tremendously by State and

Over Time, But…

75

Page 76: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

76

-5%

0%

5%

10%

15%

20%

25%

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15*

Net Premium Growth (All P/C Lines): Annual Change, 1971—2015:H1

(Percent)

1975-78 1984-87 2000-03

Shaded areas denote “hard market” periodsSources: A.M. Best (1971-2013), ISO (2014-15).

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2015:H1: 4.1%

2014: 4.1%

2013: 4.4%

2012: +4.2%

Page 77: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

-20%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

26

28

30

32

34

36

38

40

42

44

46

48

50

52

54

56

58

60

62

64

66

68

70

72

74

76

78

80

82

84

86

88

90

92

94

96

98

00

02

04

06

08

10

12

14

Note: Data through 1934 are based on stock companies only. Data include state funds beginning in 1998.

Source: A.M. Best; Insurance Information Institute.

Economic Shocks,

Inflation:

1976: 22.0%

Tort Crisis

1985/86: 22.2%

Post-9/11

2002:15.3%

Twin

Recessions;

Interest Rate

Hikes

1987: 3.7% Great

Recession:

2010: -4.9%

ROE

2015E 4.1%

NPW Premium Growth: Peaks & Troughs in the P/C Insurance Industry, 1926 – 2015E

Great Depression

1932: -15.9% max drop

Post WW II Peak:

1947: 26.2%

Start of WW II

1941: 15.8%

1950-70: Extended period of stability in growth and

profitability. Low interest rates, low inflation, “Bureau” rate regulation all played a role

1970-90: Peak premium growth was much higher in this period while troughs were comparable. Rapid inflation, economic

volatility, high interest rates, tort environment all played roles

1988-2000: Period of

inter-cycle stability

2010-20XX? Post-

recession period of

stable growth?

Page 78: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

78

Direct Premiums Written: Total P/CPercent Change by State, 2007-2014

70

.7

36

.7

36

.2

30

.3

29

.4

26

.8

24

.7

23

.7

21

.6

20

.7

19

.2

19

.2

18

.6

18

.1

18

.0

17

.0

15

.2

15

.1

15

.0

14

.9

14

.8

14

.7

14

.4

14

.2

13

.8

13

.5

0

10

20

30

40

50

60

70

80

ND

OK

SD

TX

NE

KS IA VT

WY

CO

MN IN MI

TN

AR

WI

GA

SC

NJ

OH

AK

KY

VA

LA

CT

MT

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 StatesNorth Dakota was the country’s growth leader over the past 7 years with premiums written

expanding by 70.7%, fueled by the state’s energy boom

Growth Benchmarks: Total P/C

US: 13.0%

Page 79: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

79

Direct Premiums Written: Total P/CPercent Change by State, 2007-2014

13

.4

13

.1

13

.1

13

.0

13

.0

12

.9

12

.4

12

.2

11

.7

11

.0

10

.5

9.4

9.4

9.2

9.1

8.2

6.3

6.0

4.7

2.2

1.3

-0.8

-1.6

-4.3

-7.3

-12

.9

-15

-10

-5

0

5

10

15

MO

NY

UT

US

NM

MS

MA

AL

NC

MD

WA RI

NH IL PA ID

ME

CA

OR FL

AZ

DC HI

WV

NV

DE

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LC.; Insurance Information Institute.

Growth was negative in 4 states and DC between

2007 and 2014

Florida experienced almost no net growth

between 2007 and 2014

Page 80: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

80

Direct Premiums Written: Comm. LinesPercent Change by State, 2007-2014

80

.4

36

.8

33

.3

29

.4

24

.8

22

.5

21

.0

20

.6

15

.2

14

.6

13

.9

11

.8

10

.3

8.7

8.5

8.4

8.0

7.9

7.6

7.1

6.6

5.9

5.9

5.8

5.4

4.5

0

10

20

30

40

50

60

70

80

90

ND

SD

VT

OK

NE IA

KS

TX

WY

AK IN

MN WI

MA

AR

CT

NY

NJ

CO

NM

OH LA

US

MS

NH

MO

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LLC.; Insurance Information Institute.

Top 25 States

43 states showed commercial lines growth from 2007

through 2014

Growth Benchmarks: Commercial

US: 5.9%

Page 81: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

81

Direct Premiums Written: Comm. LinesPercent Change by State, 2007-2014

4.5

4.4

4.2

4.1

3.9

3.8

3.7

3.3

3.3

3.2

3.1

2.8

2.8

2.2

2.1

1.4

0.9

-1.3

-3.2

-5.3

-6.5

-6.9

-9.2

-10

.7

-19

.9

-22

.2

-25

-20

-15

-10

-5

0

5

10

MI

TN

MD

MT

CA RI

WA

GA

PA

UT IL

KY

VA

NC

ME

SC ID AL

DC HI

FL

OR AZ

DE

NV

WV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LLC.; Insurance Information Institute.

Commercial lines premium volumes in

FL will likely note return to pre-crisis

levels until 2016

Nearly half the states have yet to see commercial lines premium

volume return to pre-crisis levels

Page 82: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

82

Direct Premiums Written: Workers’ CompPercent Change by State, 2007-2014*

35

.1

27

.1

27

.1

24

.4

22

.3

20

.6

18

.7

14

.6

11

.7

9.4

7.5

7.1

6.7

4.2

3.9

3.8

2.7

1.7

0.5

0.1

0.1

0.0

-1.1

-1.1

-1.3

-5

0

5

10

15

20

25

30

35

40

IA CA

SD

NY

OK

NJ

CT

KS

NE MI

MS IN

MN

US

NM TX WI

IL

CO

GA

VA

NH

PA RI

MD

Pe

ce

nt

ch

an

ge

(%

)

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

Only 21 states have seen works comp premium volume

return to pre-crisis levels

Page 83: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

83

Direct Premiums Written: Worker’s CompPercent Change by State, 2007-2014*

-2.6

-2.9

-3.6

-4.8

-6.0

-8.5

-9.1

-9.2

-9.2

-11

.7

-12

.2

-13

.5

-14

.4

-17

.1

-17

.9

-19

.4

-19

.5

-23

.4

-25

.2

-29

.5

-30

.3

-34

.9

-80-75-70-65-60-55-50-45-40-35-30-25-20-15-10-50

VT

DC

MA ID NC AZ

MO LA

TN

AR

SC

ME

AK

AL

FL

KY

UT

MT HI

DE

OR

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.

Sources: SNL Financial LC.; Insurance Information Institute.

States with the poorest performing economies also produced some of the most

negative net change in premiums of the past 7 years

Florida’s construction dependent economy was

devastated when the housing bubble collapsed, causing payrolls and WC

premium volumes to plunge

Page 84: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

84

Pricing Trends

Survey Results Suggest Commercial Pricing Has

Flattened Out but Personal Lines Are Up

84

Page 85: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Commercial Lines Rate Change by Month (vs. Year Earlier), July 2001 – Sep. 2015

Jul-02, 33%

Feb-05, 0%

Dec-07, -16%

Oct-11, 0%

Sep-13, 5%

Dec-14, 0%

Jul-15, 1%

-20%

-10%

0%

10%

20%

30%

40%

Jul-

01

Dec-0

1

May-0

2

Oct-

02

Mar-

03

Aug-0

3

Jan-0

4

Jun-0

4

Nov-0

4

Apr-

05

Sep-0

5

Feb-0

6

Jul-

06

Dec-0

6

May-0

7

Oct-

07

Mar-

08

Aug-0

8

Jan-0

9

Jun-0

9

Nov-0

9

Apr-

10

Sep-1

0

Feb-1

1

Jul-

11

Dec-1

1

May-1

2

Oct-

12

Mar-

13

Aug-1

3

Jan-1

4

Jun-1

4

Nov-1

4

Apr-

15

Sep-1

5

79 Months of Rates < 0%

85

SOURCE: MarketScout, Insurance Information Institute.

Commercial Insurance Rate Changes Are Fairly Stable

Not Much of A Hard Market,

By Historic Standards

Sept. 2015:

-1.5%

Page 86: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

86

CIAB: Average Commercial Rate Change, All Lines, (1Q:2004–2Q:2015)

-3.2

%-5

.9%

-7.0

%-9

.4%

-9.7

% -8.2

%-4

.6% -2

.7%

-3.0

%-5

.3%

-9.6

%-1

1.3

%-1

1.8

%-1

3.3

%-1

2.0

%-1

3.5

%-1

2.9

%-1

1.0

%-6

.4%

-5.1

%-4

.9%

-5.8

%-5

.6%

-5.3

%-6

.4%

-5.2

%-5

.4% -2

.9%

2.7

% 4.4

%4

.3%

3.9

% 5.0

%5

.2%

4.3

%3

.4%

2.1

%1

.5%

-0.5

%0

.1%

-0.7

%-1

.5%

-2.5

%

-0.1

%0

.9%

-0.1

%

-16%

-11%

-6%

-1%

4%

9%

1Q

04

2Q

04

3Q

04

4Q

04

1Q

05

2Q

05

3Q

05

4Q

05

1Q

06

2Q

06

3Q

06

4Q

06

1Q

07

2Q

07

3Q

07

4Q

07

1Q

08

2Q

08

3Q

08

4Q

08

1Q

09

2Q

09

3Q

09

4Q

09

1Q

10

2Q

10

3Q

10

4Q

10

1Q

11

2Q

11

3Q

11

4Q

11

1Q

12

2Q

12

3Q

12

4Q

12

1Q

13

2Q

13

3Q

13

4Q

13

1Q

14

2Q

14

3Q

14

4Q

14

1Q

15

1Q

15

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.Source: Council of Insurance Agents & Brokers; Insurance Information Institute

KRW Effect

Pricing as of Q2:2015 had remained (slightly) negative

(Percent)

Q2 2011 marked the last of 30th

consecutive quarter of price declines

Page 87: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

87

Change in Commercial Rate Renewals, by Account Size: 1999:Q4 to 2015:Q1

Source: Council of Insurance Agents and Brokers; Barclay’s Capital; Insurance Information Institute.

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Percentage Change (%)

Peak = 2001:Q4 +28.5%

KRW : No Lasting Impact

Pricing turned positive in

Q3:2011, the first increase in nearly 8 years

Trough = 2007:Q3 -13.6%

Pricing Turned Negative in Early

2004 and Remained that

way for 7 ½ years

Rate trends are roughly flat, some carriers

reporting small gains, others flat, others small

declines

Page 88: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

88

Change in Commercial Rate Renewals, by Line: 2015:Q2

Source: Council of Insurance Agents and Brokers; Insurance Information Institute.

Major Commercial Lines Renewals Were Mixed to Flat in Q2:2015; EPL, D&O and Commercial Auto Led the Way

Percentage Change (%)

-0.2%

0.5% 0.7%

1.5%

-5.4%

-3.0%-2.7% -2.6%

-2.0% -1.9%

-6.0%

-5.0%

-4.0%

-3.0%

-2.0%

-1.0%

0.0%

1.0%

2.0%

Co

mm

erc

ial

Pro

pe

rty

Ge

ne

ral

Lia

bili

ty

Um

bre

lla

Bu

sin

ess

Inte

rru

ptio

n

Co

nstr

uctio

n

Wo

rke

rs

Co

mp

Su

rety

Co

mm

erc

ial

Au

to D&

O

EP

L

Employment Practices rate increases are large

than any other line, followed by D&O and

Commercial Auto

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Page 89: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

89

How the Risk Dollar is Spent (U.S. Firms with Revenues Under $1 Bill)

Total Property Premiums, 21%

Property Retained Losses, 1%

Total Liability Premium, 19%

Liability Retained Losses, 4%

Total Management Liability Costs, 6%

Total Workers Comp. Premiums, 10%

Workers Comp Retained Losses, 9%

Total Professional Liability Costs, 9%

Total Med. Mal. Costs, 10%

Total Marine and Aviation Costs, 4%

Total Administrative Costs, 6%

Total Fidelity, Surety & Crime Costs, 1%

Source: 2015 RIMS Benchmark Survey; Insurance Information Institute.

Page 90: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

90

Monthly Change in Auto Insurance Prices, 1991–2015*

*Percentage change from same month in prior year; through July 2015; seasonally adjusted

Note: Recessions indicated by gray shaded columns.

Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes.

-2%

0%

2%

4%

6%

8%

10%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

Cyclical peaks in PP Auto tend to occur roughly every 10 years (early

1990s, early 2000s and likely the early 2010s)

“Hard” markets tend to occur

during recessionary

periods

Pricing peak occurred in late

2010 at 5.3%, falling to 2.8% by Mar. 2012

July 2015 reading of 5.4% is up from 4.2%

a year earlier

Page 91: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

91

Underwriting Performance

91

Page 92: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Homeowners Insurance Combined Ratio: 1990–2015F

11

3.0

11

7.7

15

8.4

11

3.6

10

1.0 10

9.4

10

8.2

11

1.4 1

21

.7

10

9.3

98

.2

91

.7 96

.4

85

.4 91

.7

11

4.5

10

3.1

10

3.8

11

9.4

10

1.4

87

.7 92

.4 96

.6

11

8.4

11

2.7 12

1.7

80

90

100

110

120

130

140

150

160

170

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F 15F

1

Homeowners Performance in 2011/12 Impacted by Large Cat Losses. Extreme Regional Variation Can Be Expected Due to

Local Catastrophe Loss Activity

92

Hurricane Ike

Hurricane Sandy

Record tornado activity

Hurricane Andrew

Sources: A.M. Best (1990-2014F);Conning (2015F); Insurance Information Institute.

Page 93: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

93

Homeowners Multi-Peril Loss & ALAE Ratio, 2014:Highest 25 States

14

2.8

13

2.6

11

6.0

10

2.5

80

.4

80

.2

74

.6

69

.2

66

.8

66

.8

65

.8

62

.4

60

.7

59

.3

59

.2

58

.7

58

.2

58

.0

56

.4

55

.5

54

.1

52

.4

51

.7

51

.2

51

.1

50

.3

0

20

40

60

80

100

120

140

160

MT NE SD CO IA MI IL VT PA ID WY GA DE MD AR WV WA MO MS WI IN SC OR TN US AZ

Lo

ss &

AL

AE

Rati

o

(%)

Sources: SNL Financial; Insurance Information Institute.

MT had the worst loss ratio in 2014, followed by

NE and SD…

Page 94: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

94

Homeowners Multi-Peril Loss & ALAE Ratio, 2014:Lowest 25 States and DC

50

.1

49

.3

48

.9

48

.3

48

.1

47

.7

47

.3

46

.0

45

.8

45

.6

45

.2

44

.1

43

.2

42

.0

41

.0

40

.8

40

.2

37

.7

37

.5

37

.1

36

.2

32

.8

32

.3

28

.0

27

.3

25

.7

0

10

20

30

40

50

60

CA NJ OH TX AL ME KY NC NM NH NY NV UT MN KS DC CT VA AK RI MA ND LA HI FL OK

Lo

ss &

AL

AE

Rati

o (

%)

Sources: SNL Financial; Insurance Information Institute.

OK and FL had the best performances in 2014. Traditionally

high cat-loss states did well last year due to unusually low cat activity

Page 95: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Florida Citizens Exposure to Loss, 2002 – 2015* ($ Billions)

*As of October 6, 2015.

Source: PIPSO; Florida Citizens https://www.citizensfla.com/about/bookofbusiness/; Insurance Information Institute (I.I.I.).

$154.6

$195.5 $206.7 $210.6

$408.8

$485.1

$421.9$406.0

$460.7

$510.7

$228.9$202.0

$173.4

$429.4

$0

$100

$200

$300

$400

$500

$600

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*

FL Citizens exposure to loss is down 66% ($337.3B) from its

2011 peak)

A lack of major hurricanes, ample private sector/reinsurer capital and capital market interest—combined with structural changes to Citizens—have combined to take Citizens policy count and exposure to their lowest levels in many years

Page 96: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Florida Citizens Policy Count, 2003 – 2015* (Thousands)

*As of October 6, 2015. All other figures are as of Dec. 31.

Source: Florida Citizens https://www.citizensfla.com/about/bookofbusiness/; Insurance Information Institute (I.I.I.).

820.3874.0

810.0

1,298.9 1,304.9

1,084.21,029.3

1,283.5

1,472.4

1,314.8

661.2

574.1

1,021.7

0

200

400

600

800

1,000

1,200

1,400

1,600

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*

A lack of major hurricanes, ample private sector/reinsurer capital and capital market interest—combined with structural changes to Citizens—have combined to take Citizens policy count and exposure to their lowest levels in many years

Florida Citizen’s policy count is down by nearly

900,000 (61%) from its 2011 peak

Page 97: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Private Passenger Auto Combined Ratio: 1993–2017F

10

1.7

10

1.3

10

1.3

10

1.0

10

9.5

10

7.9

10

4.2

98

.4

94

.3

95

.1

95

.5 98

.3 10

0.2

10

1.3

10

1.0

10

2.0

10

2.1

10

1.6

10

2.3

10

2.2

10

2.3

10

2.4

99

.5 10

1.1

10

3.5

80

85

90

95

100

105

110

115

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F

Private Passenger Auto Underwriitng Performance Is Exhibiting Remarkable Stability

97Sources: A.M. Best (1990-2014); Conning (2015F – 2017F); Insurance Information Institute.

Page 98: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

98

Florida Average No-Fault Claim Severity, 2009:Q1 - 2015:Q2*

$7

,09

8

$7

,24

6

$7

,46

4

$7

,57

3

$7

,76

7

$7

,84

1

$7

,99

9

$8

,29

1

$8

,44

3

$8

,62

0

$9

,05

9

$9

,32

2

$9

,55

3

$9

,69

1

$9

,30

1

$9

,01

6

$8

,63

8

$8

,42

9

$8

,44

6

$8

,29

7

$8

,22

4

$8

,25

4

$8

,02

7

$8

,06

3

$7

,82

1

$7

,97

9

$5,000

$5,500

$6,000

$6,500

$7,000

$7,500

$8,000

$8,500

$9,000

$9,500

$10,000

09:Q

1

09:Q

2

09:Q

3

09:Q

4

10:Q

1

10:Q

2

10:Q

3

10:Q

4

11:Q

1

11:Q

2

11:Q

3

11:Q

4

12:Q

1

12:Q

2

12:Q

3

12:Q

4

13:Q

1

13:Q

2

13:Q

3

13:Q

4

14:Q

1

14:Q

2

14:Q

3

14:Q

4

15:Q

1

15:Q

2

The Average Cost of No-Fault Claims in Florida Rose Rapidly Until mid-2012 but Has Dropped in Recent Years

*All figures are the average of the most recent four quarters ending in each period,.Source: ISO/PCI Fast Track data; Insurance Information Institute.

No-fault claim severity (average cost per claim) hit

peak in 2012 but is down significantly since then

Page 99: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

99

Florida No-Fault Paid Claim Frequency, 2015:Q2*

1.4

8

1.4

7

1.5

4

1.6

2

1.7

0 1.8

0

1.8

9

1.9

8

2.0

1

2.0

2

2.0

2

1.9

1

1.8

9

1.8

9

1.9

1

1.9

0

1.8

5

1.7

6

1.6

1

1.5

7

1.5

5

1.5

5

1.5

6

1.6

2

1.6

3

1.7

1

1.7

3

1.00

1.20

1.40

1.60

1.80

2.00

2.20

08:Q

4

09:Q

1

09:Q

2

09:Q

3

09:Q

4

10:Q

1

10:Q

2

10:Q

3

10:Q

4

11:Q

1

11:Q

2

11:Q

3

11:Q

4

12:Q

1

12:Q

2

12:Q

3

12:Q

4

13:Q

1

13:Q

2

13:Q

3

13:Q

4

14:Q

1

14:Q

2

14:Q

3

14:Q

4

15:Q

1

15:Q

2

The Frequency of No-Fault Claims in Florida Is Rising Once Again

*All figures are the average of the most recent four quarters ending in each period,.Source: ISO/PCI Fast Track data; Insurance Information Institute.

No-fault claim frequency rose until mid-2011 and hit a trough in early 2014 but is once gain

showing some signs of increase

Page 100: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

100

Collision Coverage: Severity & Frequency Trends Are Both Higher in 2015*

2.8%

1.3%

4.2%

1.6%

4.7%

-1.8%

-3.6%

2.5%

-2.4%

-1.4%

4.2%

1.4%

3.9%3.1%

0.1%0.5%

-2.3%

-0.1%

-1.4%-0.5%

0.9%

2.3%

-5%

-4%

-3%

-2%

-1%

0%

1%

2%

3%

4%

5%

6%

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*

Severity Frequency

Annual Change, 2005 through 2015*

The Recession, High Fuel Prices Helped Temper Frequency and Severity, But this Trend Will Likely Be Reversed Based on

Evidence from Past Recoveries

*2015 figure is for the 4 quarters ending with 2015:Q2.

Source: ISO/PCI Fast Track data; Insurance Information Institute

Page 101: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

10

9.4

11

0.2

11

8.8

10

9.5

11

2.5

11

0.2

10

7.6

10

4.1

10

9.7

11

0.2

10

2.5 1

05

.4

91

.1

93

.6

10

4.2

98

.9

10

2.4

10

7.9

10

3.5

94

.8

94

.3

98

.3 99

.210

2.0

11

1.1

11

2.3

12

2.3

90

95

100

105

110

115

120

125

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

F

16

F

Co

mm

erc

ial L

ine

s C

om

bin

ed

Ra

tio

*2007-2012 figures exclude mortgage and financial guaranty segments.

Source: A.M. Best (1990-2014); Conning (2015-16F) Insurance Information Institute.

Commercial Lines Combined Ratio, 1990-2016F*

Commercial lines underwriting performance improved in 2013/14 but higher cats, diminishing prior year reserves and rising loss cost trends in some lines could push

combined ratios higher

101

Page 102: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Commercial Auto Combined Ratio: 1993–2015F

11

2.1

11

2.0

11

3.0

11

5.9

10

2.7

95

.2

92

.9

92

.1

92

.4

94

.1 96

.8 99

.1

97

.8

10

3.4 10

6.8

10

6.7

10

3.4

10

5.2

11

8.1

11

5.7

11

6.2

80

85

90

95

100

105

110

115

120

125

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F

Commercial Auto is Expected to Improve Only Slowly as Rate Gains Barely Offset Adverse Frequency and Severity Trends

102Sources: A.M. Best (1990-2014);Conning (2015F); Insurance Information Institute.

Page 103: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Commercial Property Combined Ratio: 2007–2016F

72

.4

10

5.8

83

.3 86

.5

85

.8 90

.1

90

.7

10

6.5

10

5.8

82

.7

70

75

80

85

90

95

100

105

110

07 08 09 10 11 12 13 14 15F 16F

Commercial Property Underwriting Performance Has Been Volatile in Recent Years, Largely Due to

Fluctuations in CAT Activity

Source: Conning Research and Consulting.103

Page 104: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

General Liability Combined Ratio: 2005–2016F

11

2.9

95

.1 99

.0

94

.2

10

4.1

99

.7 10

1.6

10

2.8

10

3.110

7.1 11

0.8

99

.6

80

85

90

95

100

105

110

115

05 06 07 08 09 10 11 12 13 14 15F 16F

Commercial General Liability Underwriting Performance Has Been Volatile in Recent Years

Source: Conning Research and Consulting.104

Page 105: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Workers Compensation Combined Ratio: 1994–2014P

10

2.0

97

.0 10

0.0

10

1.0

11

2.6

10

8.6

10

5.1

10

2.7

98

.5

10

3.5

10

4.5 1

10

.6 11

5.0

11

5.0

10

8.0

10

1.0

98

.0

12

1.7

10

7.0

11

5.3

11

8.2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14P

Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 2007-2010/11 and Were the Worst They Had Been in a Decade.

Sources: A.M. Best (1994-2009); NCCI (2010-2014P) and are for private carriers only; Insurance Information Institute.105

WC results have improved markedly

since 2011

Page 106: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Commercial Multi-Peril Combined Ratio: 1995–2016F

11

9.0

11

9.8

10

8.5

12

5.0

11

6.2

11

6.1

10

4.9

10

1.9

10

5.5

95

.4 97

.6

94

.2 96

.1

10

2.1

94

.1

10

3.0

10

3.5

10

0.7

11

6.8

11

3.6

11

5.3

12

2.4

11

5.0

11

7.0

97

.3

89

.0

97

.7

93

.8

83

.8

89

.8

10

8.4

98

.7 10

2.5

12

0.1

11

1.9

94

.4 96

.7

10

1.3

10

1.8

11

3.1

11

5.0 1

21

.0

80

85

90

95

100

105

110

115

120

125

130

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F

CMP-Liability CMP-Non-Liability

Commercial Multi-Peril Underwriting Performance is Expected to Remains Stable in 2015 Assuming Normal

Catastrophe Loss Activity

*2015F-2016F figures are Conning figures for the combined liability and non-liability components.Sources: A.M. Best; Conning; Insurance Information Institute.

106

Page 107: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Inland Marine Combined Ratio: 2004–2015F

82

.5

89

.9

77

.3 79

.5

97

.1

96

.1

83

.7

83

.3

82

.2

93

.3

89

.3

86

.2

70

75

80

85

90

95

100

04 05 06 07 08 09 10 11 12 13 14E 15F

Inland Marine Underwriting Performance Has Been Consistently Strong for Many Years

Source: A.M. Best (2004-2014E); Conning Research and Consulting (2015F).107

Page 108: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

108

Insured Catastrophe Losses

2013/14 and YTD 2015 Experienced Below

Average CAT Activity After Very High CAT

Losses in 2011/12

Winter Storm Losses Far Above Average in

2014 and 2015108

Page 109: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

109

$1

3.0

$1

1.3

$3

.9

$1

4.8

$1

1.9

$6

.3

$3

5.8

$7

.8

$1

6.8

$3

4.7

$1

0.9

$7

.7

$3

0.1

$1

1.8

$1

4.9

$3

4.6

$3

6.1

$1

3.1

$1

5.5

$1

1.0

$75.7

$1

4.4

$5

.0 $8

.2

$3

8.9

$9

.1

$2

7.2

$0

$10

$20

$30

$40

$50

$60

$70

$80

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15*

U.S. Insured Catastrophe Losses

*Through 9/30/15 in 2015 dollars.

Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.)

Sources: Property Claims Service/ISO; Insurance Information Institute.

2013/14 Were Welcome Respites from 2011/12, among the Costliest Years for Insured Disaster Losses in US History. Longer-term Trend is for

more—not fewer—Costly Events

2012 was the 3rd most expensive year ever for

insured CAT losses

$11.0B in insured CAT losses though

9/30/15

($ Billions, $ 2014)

109

Page 110: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

US Insured CAT Losses Through Q3to Date: 30 Events =$11 Billion in Claims

Source: PCS; Insurance information Institute.

Page 111: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Top 10 Insured CAT Losses Through 2015 Q3: 30 Events = $11 Bill. in Claims

Source: PCS; Insurance information Institute.

Page 112: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Top 10 Largest NFIP Flood Claim Payout Events

Source: NFIP; Insurance information Institute http://www.iii.org/issue-update/flood-insurance

Page 113: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Loss Events in the US, 1980 – 2014Overall and Insured Losses

113

Overall losses

(in 2013 values)*

Insured losses

(in 2013 values)*

*Losses adjusted

to inflation based

on CPI.

Overall losses totaled $25bn; Insured losses totaled $15.3bn

50

100

150

200

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014

Source: Property Claim Services, MR NatCatSERVICE.

$ Billions 2015 First Half:

$8.2 Billion Insured Losses

$12.0 Overall Losses

Page 114: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

114

Number of National Flood Insurance Program

Policies in Force at Year-End, 1980-2015*

Source: National Flood Insurance Program.

* As of July, 2015

2.1

04

2.0

17 2.4

78

3.4

77

4.3

69 4

.96

2

5.6

56

5.6

84

5.7

00

5.6

45

5.6

46

5.6

20

5.5

69

5.3

51

5.1

51

0

1

2

3

4

5

6

1980 1985 1990 1995 2000 2005 2007 2008 2009 2010 2011 2012 2013 2014 2015*

(milli

on

s)

The number of NFIP policies in force has

plunged by 549,000 or 9.6% since 2009, even

as coastal development surges and sea levels rise

Page 115: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

115

10% 14%

40%

52%62%

87%95% 99%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

CA

Earthquake

Flood Renters Cyber Terrorism Pvt.

Passenger

Auto

Home Workers

Comp

Sources: CA Earthquake (WSJ, http://www.wsj.com/articles/california-pushes-homeowners-to-insure-against-earthquakes-1440980138 ); Flood and Renters (I.I.I. June 2015 Pulse Survey); Cyber (Advisen, 2015); Terrorism (Marsh Global Analytics, 2014 Terrorism Risk Insurance Report, April 2014; data for 2013); Pvt. Passenger Auto (Insurance Research Council, Uninsured Motorists, 2014 Edition, data for 2012); Home and Workers Comp (I.I.I. estimates); Insurance Information Institute research.

Take-Up Rates for Various Types of Insurance in the U.S.

Take-Up Rate

Take-up rates vary widely

by type of coverage

Page 116: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

116

Top 16 Most Costly Disastersin U.S. History—Katrina Still Ranks #1

(Insured Losses, 2014 Dollars, $ Billions)

$8.1 $9.0 $9.4 $11.4$13.8

$19.3

$24.6 $25.3$26.4

$50.2

$7.7$7.3$6.9$5.8$5.7$4.6

$0

$10

$20

$30

$40

$50

$60

Irene (2011) Jeanne

(2004)

Frances

(2004)

Rita

(2005)

Tornadoes/

T-Storms

(2011)

Tornadoes/

T-Storms

(2011)

Hugo

(1989)

Ivan

(2004)

Charley

(2004)

Wilma

(2005)

Ike

(2008)

Sandy*

(2012)

Northridge

(1994)

9/11 Attack

(2001)

Andrew

(1992)

Katrina

(2005)

Storm Sandy in 2012 was the last mega-CAT

to hit the US

Includes Tuscaloosa, AL,

tornado

Includes Joplin, MO, tornado

12 of the 16 Most Expensive Events in US History Have Occurred Since 2004

Sources: PCS; Insurance Information Institute inflation adjustments to 2014 dollars using the CPI.

Page 117: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

117

Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2015F*

*2010s represent 2010-2014.

Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers.

Source: ISO (1960-2010); A.M. Best (2011-15E) Insurance Information Institute.

0.4

1.2

0.4 0

.8 1.3

0.3

0.4 0

.71

.51

.00

.40

.4 0.7

1.8

1.1

0.6

1.42

.01

.32

.00

.50

.5 0.7

3.0

1.2

2.1

8.8

2.3

5.9

3.3

2.8

1.0

3.6

2.9

1.6

5.4

1.6

3.3

3.3

8.1

2.7

1.6

5.0

2.6

3.4

9.4

8.0

3.9 4

.4 4.9

3.6

0.9

0.1

1.1

1.1

0.8

0

1

2

3

4

5

6

7

8

9

10

19

60

19

62

19

64

19

66

19

68

19

70

19

72

19

74

19

76

19

78

19

80

19

82

19

84

19

86

19

88

19

90

19

92

19

94

19

96

19

98

20

00

20

02

20

04

20

06

20

08

20

10

20

12

20

14

The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades

Avg. CAT Loss Component of theCombined Ratio

by Decade

1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 2010s: 5.82*

Combined Ratio Points Catastrophe losses as a share of all

losses reached a record high in 2011

Page 118: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

118

Inflation Adjusted U.S. Catastrophe Losses by Cause of Loss, 1995–20141

0.1%

1.5%5.4%

0.1%

6.2%

6.8%

39.2%

40.7%

1. Catastrophes are defined as events causing direct insured losses to property of $25 million or more in 2014 dollars.

2. Excludes snow.

3. Does not include NFIP flood losses

4. Includes wildland fires

5. Includes civil disorders, water damage, utility disruptions and non-property losses such as those covered by workers compensation.

Source: ISO’s Property Claim Services Unit.

Hurricanes & Tropical Storms, $161.2

Fires (4), $6.0

Events Involving Tornadoes (2), $154.9

Winter Storms, $26.9

Terrorism, $24.5

Geological Events, $0.5

Wind/Hail/Flood (3), $21.4

Other (5), $0.2

Wind losses are by far cause the most catastrophe losses,

even if hurricanes/TS are excluded.

Tornado share of CAT losses is

rising

Insured cat losses from 1995-2014

totaled $395.6B, an average of $19.8B per year or $1.65B

per month

Winter storm losses were much above average in 2014/15 are

will push this share up

Page 119: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

119

$1,839.5

$781.9 $780.0$632.1 $566.1

$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

$1,600

$1,800

$2,000

Winter Storm

(Feb 16-22)

Flooding, Hail,

Tornadoes &

Wind Event

(Apr 18 - 21)

Flooding, Hail,

Tornadoes &

Wind Event

(Apr 7 - 10)

Flooding, Hail,

Tornadoes &

Wind Event

(Apr 24-28)

Flooding, Hail,

Tornadoes &

Wind Event

(May 6-13)*Through June 10, 2015.

Sources: PCS unit of Verisk Analytics; Insurance Information Institute.

Top 5 Insured Catastrophe Losses in 2015*

As in 2014, a “Polar Vortex” event was the most costly cat through the first half of 2015 with $1.84 billion in insured losses

($ Millions)

In 2015, Winter Storm cat events

resulting in $2.3 billion in insured

losses, little changed from $2.4 billion

in 2013. These figures are about

double the long-term average.

Page 120: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

**Losses adjusted to

inflation based on

country CPI

*Winter storms include

winter damage, blizzard,

snow storm and cold

wave 120

1 000

2 000

3 000

4 000

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014

Source: Property Claim Services, MR NatCatSERVICE.

$ Billions, in 2014 Dollars

2015 insured winter storm losses totaled $2.3B, similar to 2014 and about double the

long-run average

Three of the four most costly years ever for insured losses from winter storms and

damage occurred in the 1990s, led by the “Storm of the Century” in 1993.

5-year running average

Winter Storm and Winter Damage Events in the US, 1980-2015 (2014 US$)

Page 121: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Natural Disaster Losses in the U.S.,First Half 2015

As of July 1, 2015

Number

of

Events Fatalities

Estimated Overall

Losses (US $m)

Estimated Insured

Losses (US $m)*

Severe Thunderstorm 38 66 7,000 5,100

Winter Storms & Cold Waves 11 80 3,800 2,900

Flood, Flash Flood 10 4 500 150

Earthquake & Geophysical 1 - - -

Tropical Cyclone 2 4 Loss est. in progress Loss est. in progress

Wildfire, Heat Waves, &

Drought18 - 1,300 Minor market loss

Totals 80 154 12,600 8,200

121

*Source: Property Claim Services (PCS) as of 7/7/2015; Munich Re.

Page 122: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

As of January, 2015

Number of

Events Fatalities

Estimated Overall Losses

(US $m)

Estimated Insured Losses

(US $m)

Severe

Thunderstorm62 98 17,000 12,300

Winter Storm, winter

damage, cold wave,

snow storm

13 115 3,700 2,300

Flood, flash flood, storm

surge20 5 1,800 500

Earthquake &

Geophysical, landslides11 45 750 150

Tropical Cyclone 2 1 95 Minor market losses

Wildfire, Heat, & Drought 11 2 1,700 Minor market losses

Totals 119 266 25,000 15,300

122

Natural Disaster Losses in the US, 2014Based on perils

Source: Munich Re.

Page 123: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

123

The World is Warmer...With One Big Exception!

HIGHLIGHTS

• 2014 was the warmest year

across global land and

ocean surfaces since

records began in 1880.

• 9 of the 10 warmest years in

the 135-year period of

record have occurred in the

21st century. 1998 currently

ranks as the fourth warmest

year on record.

• January to May 2015

warmest first five months on

record!

Source: NOAA; Munich Re.

Page 124: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

124

Top 11 Insured Loss Events from Riots and Civil Commotion

*As of 6/10/15.

Source: PCS unit of Verisk Analytics; Insurance Information Institute

Year Deaths Date StateInsured Loss When

Occurred

Insured Losses

(2014 $MM)

1992 14 Apr 29 - May 4 CA 775,000,000 1,307.7

1980 62 May 17 - 19 FL 65,250,000 187.5

1967 48 Jul 23 - 31 MI 41,500,000 294.2

1965 87 11-Aug CA 38,000,000 285.6

1977 99 Jul 13 - 14 NY 28,000,000 109.4

1967 47 Jul 12 - 21 NJ 11,000,000 78.0

1966 20 12-Jul IL 4,000,000 29.2

2015 0 Apr 18 – May 1 MD 23,900,000 23.9*

1971 63 Jun 13 - 15 NM 3,000,000 17.5

1977 11 Jul 13 - 14 NY 2,000,000 7.8

1968 77 Jul 23 - 24 OH 1,500,000 10.2April 2015 Baltimore riots were designated a PCS CAT event on April 29 (first PCS designation for a riot in 23 years) as of 6/10/15 insured losses

totaled $23.9 million (2014 Ferguson riots did not receive PCS designation)

Page 125: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

125

Insurance Coverage for Riots and Civil Commotions: Home, Auto and Business Auto, homeowners, and business insurance policies generally include

coverage for property losses caused by riots and civil commotions

Homeowners policies pay to repair, or rebuild, an insured home if its structure is damaged or destroyed as the result of a riot or civil commotion, as well as to replace the homeowner’s personal belongings if they are damaged or stolen during the event.

If the home is rendered uninhabitable by the damage caused by a riot or civil commotion, policyholders can file an additional living expenses (ALE) claim to finance their temp. housing expenses until the residence has been repaired.

The optional comprehensive coverage on an auto insurance policy reimburses losses to a vehicle due to damage caused by falling objects, fire, riots and vandalism, among other things.

Standard business property insurance policies provide coverage for the structure of the building as well as the contents inside, and cover losses arising from riots or civil commotion. Business interruption (BI) coverage, whereby the policyholder can file a claim for lost income, is usually only triggered when the insured business incurs direct physical damage.

Source: Insurance Information Institute, www.iii.org .

Page 126: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

50

100

150

200

250

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014

Loss events in the US, 1980 – 2014Number of events

126

Meteorological events

(Tropical storm,

extratropical storm,

convective storm,

local storm)

Hydrological events

(Flood,

mass movement)

Climatological events

(Extreme temperature,

drought, forest fire)

Geophysical events

(Earthquake, tsunami,

volcanic activity)

Number of Events

7

72

24

16

2014 Total:

119 Events

Source: Geo Risks Research, NatCatSERVICE

The number of loss events surged from 2006 – 2010,

though insured losses remained elevated through 2012

2015 First Half:

80 Events

Page 127: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Convective Loss Events in the USOverall and insured losses, 1980 – 2014

127

$ Billions

Analysis contains:

severe storm, tornado, hail, flash

flood and lightning

10

20

30

40

50

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014

*Losses adjusted to inflation based on CPI

Source: Geo Risks Research, NatCatSERVICE

Overall losses

(in 2014 values)*

Insured losses

(in 2014 values)* The period from 2008-2014 has been the most expensive on

record for insured losses from “Convective Events” (severe thunderstorms, tornado, hail,

lightning and flash flood)

2015 First Half:

$5.1 Billion Insured Losses

$7.0 Overall Losses

Page 128: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

128

Federal Disaster Declarations Patterns:

1953-2015

128

Disaster Declarations Set New Records in Recent Years

Page 129: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Number of Federal Major Disaster Declarations, 1953-2015*

13 1

7 18

16

16

7 71

21

22

22

0 25

25

11

11

19

29

17

17

48

46

46

38

30

22 2

54

22

31

52

42

13

42

7 28

23

11

31

38

45

32 3

63

27

54

46

55

04

54

5 49

56

69

48 5

26

37

55

98

19

94

76

24

54

143

0

20

40

60

80

100

120

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

*

*Through October 25, 2015.

Source: Federal Emergency Management Administration; http://www.fema.gov/disasters; Insurance Information Institute.

The Number of Federal Disaster Declarations Is Generally Rising and Set New Records in 2010 and 2011 Before Dropping in 2012-2014

The number of federal disaster declarations set a new record in 2011, with 99, shattering 2010’s

record 81 declarations.

There have been 2,244 federal disaster

declarations since 1953. The average

number of declarations per year is 36 from

1953-2014, though there haven’t been that few recorded since 1995.

41 federal disasters have declared so far in 2015*

129

Page 130: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

130

Federal Disasters Declarations by State, 1953 – 2015: Highest 25 States*

90

81

76

69

67

61

61

58

57

56

56

56

54

54

53

52

51

51

51

50

47

47

45

44

41

0

10

20

30

40

50

60

70

80

90

100

TX CA OK NY FL KY LA AL AR MO IA WV MS TN IL NE MN KS WA PA OH VA ND SD ME

Dis

as

ter

De

cla

rati

on

s

Over the past 62 years, Florida has had the 5th

highest number of Federal Disaster Declarations

*Through Oct. 25, 2015. Includes Puerto Rico and the District of Columbia.

Source: FEMA: http://www.fema.gov/disasters; Insurance Information Institute.

Page 131: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

131

Federal Disasters Declarations by State, 1953 – 2015: Lowest 25 States*

43

40

40

39

39

37

36

34

30

29

28

28

27

26

25

25

24

23

23

20

18

17

15

13

12

11

11

0

10

20

30

40

50

NC AK IN GA VT WI NJ NH MA OR HI NM MI PR MD MT AZ ID CO CT SC NV DE DC RI UT WY

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Wyoming and Utah had

the fewest number of Federal Disaster

Declarations

*Through Oct. 25, 2015. Includes Puerto Rico and the District of Columbia.

Source: FEMA: http://www.fema.gov/disasters; Insurance Information Institute.

Page 132: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

132

Natural Hazard Risk Scores, 2014Highest 25 States*

94

.5

79

.7

79

.2

75

.6

72

.1

69

.5

69

.0

66

.8

66

.4

65

.4

64

.9

61

.5

61

.0

60

.9

59

.7

57

.8

57

.3

57

.1

56

.7

55

.3

52

.8

52

.3

51

.9

51

.9

51

.8

0

10

20

30

40

50

60

70

80

90

100

FL RI LA CA MA KS CT OK SC DE OR NJ IA TX NC MO DC MS AR NH ID MD CO NE IL

Ha

za

rd R

isk

Sc

ore

Note: Score is based on data on 9 natural hazards: flood, wildfire, tornado, storm surge, earthquake, straight-line wind, hurricane, wind, hail and sinkhole.

*Analysis Includes DC. Excludes Alaska and Hawaii due to limited natural hazard risk data.

Sources: CoreLogic release “CoreLogic Identifies US States at Highest Risk of Property Damage Loss from Natural Hazards,” Sept. 10, 2014; Insurance Information Institute.

Florida received the highest Natural Hazard

Risk Score

Page 133: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

133

Natural Hazard Risk Scores, 2014Bottom 24 States*

50

.7

50

.6

50

.1

49

.4

47

.3

46

.5

45

.2

43

.8

42

.8

42

.4

42

.3

38

.5

38

.2

37

.9

36

.4

34

.5

31

.5

30

.2

28

.8

28

.3

27

.5

25

.0

20

.7

20

.2

0

10

20

30

40

50

60

IN GA NV AL KY TN UT NM AZ VA WA WI SD MT MN OH ME WY PA VT ND NY WV MI

Ha

za

rd R

isk

Sc

ore

Note: Score is based on data on 9 natural hazards: flood, wildfire, tornado, storm surge, earthquake, straight-line wind, hurricane, wind, hail and sinkhole.

*Analysis Includes DC. Excludes Alaska and Hawaii due to limited natural hazard risk data.

Sources: CoreLogic release “CoreLogic Identifies US States at Highest Risk of Property Damage Loss from Natural Hazards,” Sept. 10, 2014; Insurance Information Institute.

Michigan and West Virginia received the lowest Natural

Hazard Risk Score

Page 134: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Workers Compensation Operating Environment

134

Workers Comp Results Have Improved Substantially in Recent Years

134

Page 135: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

135

Nonfarm Payroll (Wages and Salaries):Quarterly, 2005–2015:Q1

Note: Recession indicated by gray shaded column. Data are seasonally adjusted annual rates.

Sources: http://research.stlouisfed.org/fred2/series/WASCUR; National Bureau of Economic Research (recession dates); Insurance Information Institute.

Billions

$5,500

$5,750

$6,000

$6,250

$6,500

$6,750

$7,000

$7,250

$7,500

$7,7500

5:Q

1

05

:Q2

05

:Q3

05

:Q4

06

:Q1

06

:Q2

06

:Q3

06

:Q4

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

Prior Peak was 2008:Q3 at $6.54 trillion

Recent trough (2009:Q1) was $6.23 trillion, down

5.3% from prior peak

Growth rates2011:Q1 over 2010:Q1: 5.5%2012:Q1 over 2011:Q1: 4.2%2013:Q1 over 2012:Q1: 2.5%2014:Q1 over 2013:Q1: 4.3%2015:Q1 over 2014:Q1: 4.4%

135

Latest (2015:Q1) was $7.66 trillion, a new peak--$1.34 trillion above 2009 trough

Page 136: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14

$25

$30

$35

$40

$45

$50Wage & Salary DisbursementsWC NPW

136

Payroll Base* WC NWP

Payroll vs. Workers Comp Net Written Premiums, 1990-2014P

*Private employment; Shaded areas indicate recessions. WC premiums for 2014 are from NCCI.

Sources: NBER (recessions); Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR ; NCCI; I.I.I.

Continued Payroll Growth and Rate Gains Suggest WC NWP Will Grow Again in 2015

7/90-3/91 3/01-11/0112/07-6/09

$Billions $Billions

WC premium volume dropped two years before

the recession began

WC net premiums written were down $14B or 29.3% to

$33.8B in 2010 after peaking at $47.8B

in 2005

Page 137: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Workers Compensation Combined Ratio: 1994–2014P

10

2.0

97

.0 10

0.0

10

1.0

11

2.6

10

8.6

10

5.1

10

2.7

98

.5

10

3.5

10

4.5 1

10

.6 11

5.0

11

5.0

10

8.0

10

1.0

98

.0

12

1.7

10

7.0

11

5.3

11

8.2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14P

Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 2007-2010/11 and Were the Worst They Had Been in a Decade.

Sources: A.M. Best (1994-2009); NCCI (2010-2014P) and are for private carriers only; Insurance Information Institute.137

WC results have improved markedly

since 2011

Page 138: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Workers Compensation Premium: Fourth Consecutive Year of IncreaseNet Written Premium

31.0 31.3 29.8 30.5 29.126.3 25.2 24.2 23.3 22.3

25.0 26.129.2

31.134.7

37.8 38.6 37.633.8

30.3 29.932.3

35.136.9 38.5

35.3 35.734.3

35.433.6

30.128.5

26.9 25.9 25.0

28.6

32.1

37.7

42.3

46.547.8

46.544.3

39.3

34.6 33.8

36.4

39.541.8

44.2

0

10

20

30

40

50

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14P

State Funds ($ B)

Private Carriers ($ B)

Pvt. Carrier NWP growth was +4.3% in 2014, +5.1% in 2013 and 8.7% in 2012

$ Billions

Calendar Yearp Preliminary

Source: NCCI from Annual Statement Data.

Includes state insurance fund data for the following states: AZ, CA, CO, HI, ID, KY, LA, MD, MO, MT, NM, OK, OR, RI, TX, UT.

Each calendar year total for State Funds includes all funds operating as a state fund that year.

Page 139: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

139

2014 Workers Compensation Direct Written Premium Growth, by State*

PRIVATE CARRIERS: Overall 2014 Growth = +4.6%

*Excludes monopolistic fund states (in gray): OH, ND, WA and WY.

Source: NCCI.

While growth rates

varied widely, most

states experienced

positive growth in

2014

Page 140: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

140

2013 Workers Compensation Direct Written Premium Growth, by State*

PRIVATE CARRIERS: Overall 2013 Growth = +5.4%

*Excludes monopolistic fund states (in white): OH, ND, WA and WY.

Source: NCCI.

While growth rates varied widely, all states

experienced positive growth in 2013

Page 141: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

141

Workers Compensation Components of Written Premium Change, 2013 to 2014

Written Premium Change from 2013 to 2014

Net Written Premium—Countrywide +4.6%

Direct Written Premium—Countrywide +4.6%

Direct Written Premium—NCCI States +4.5%

Components of DWP Change for NCCI States

Change in Carrier Estimated Payroll +4.7%

Change in Bureau Loss Costs and Mix -1.4%

Change in Carrier Discounting +0.4%

Change in Other Factors +0.8%

Combined Effect +4.5%

Sources: Countrywide: Annual Statement data.

NCCI States: Annual Statement Statutory Page 14 for all states where NCCI provides ratemaking services.

Components: NCCI Policy data.

Growth is now almost entirely payroll driven

Page 142: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

WC Approved Changes in Bureau Premium Level (Rates/Loss Costs)

12.1

7.4

10.0

2.9

-6.4

-3.2

-6.0

-8.0

-5.4

-2.6

3.5

1.2

4.9

6.6

-6.0-6.5

-8.8-7.8

-3.2-2.1

-1.2

0.4

8.4

2.2

0.5

-2.2

-10

-5

0

5

10

15

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15p

Percent

Calendar Year

Cumulative

1990–1993

+36.3%

Cumulative 2000–2003

+17.1%

Cumulative 2004–2011

-30.8%

Cumulative 1994–1999

-27.8%

*States approved through 4/24/15.

Note: Bureau premium level changes are countrywide approved changes in advisory rates, loss costs and assigned risk rates as filed by applicable

rating organization, relative to those previously approved.

Source: NCCI.

By Effective Date for Total Market

Approved rates/loss costs are down for the first time since 2010

Cumulative 2011–2014

+11.8%

Page 143: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

143

WC Approved or Filed and Pending Change in NCCI Premium Level by State

Latest Change for Voluntary Market

*Excludes monopolistic fund states (in gray): OH, ND, WA and WY.

Source: NCCI.

While growth rates

varied widely, most

states experienced

positive growth in

2014

Page 144: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

144

WC Approved or Filed and Pending Change in NCCI Premium Level by State

Note: Premium level changes are approved changes are approved or filed and pending changes in advisory rates, loss costs and rating values as of

4/24/15 as filed by applicable rating organization, relative to those previously approved. SC is filed and pending. IN and NC are in cooperation with

state rating bureaus.

Source: NCCI.

Latest Change for Voluntary Market

Excludes Law-Only Filings

The majority of states experienced decreases in

rates/loss costs over

Page 145: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Workers Compensation Lost-Time Claim Frequency Declined in 2014

145

-4.4

-9.2

0.3

-6.5

-4.5

0.5

-3.9

-2.3

-4.5

-6.9

-4.5 -4.1 -3.7

-6.6

-4.5

-2.2

-4.3-4.9

10.6

-3.8

-6

-2.9-2.0

3.6

-0.8

-10

-8

-6

-4

-2

0

2

4

6

8

10

12

92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Indicated

Adjusted*

Frequency Change: 2007—2012

Contracting: 7.97.1 -9.3%

Manufacturing: 13.612.0 -11.8%

Percent

Accident Year*Adjustments primarily due to significant audit activity.

2014p: Preliminary based on data valued as of 12/31/2014.

Source: NCCI Financial Call data, developed to ultimate and adjusted to current wage an voluntary loss cost level; Excludes high deductible

policies; 1994-2013: Based on data through 12/31/13. Data for all states where NCCI provides ratemaking services, excluding WV.

Frequency is the number of lost-time claims per $1M pure premium at current wage and voluntary loss cost level

Cumulative Change of –51.1%

(1994–2013 adj.)

Page 146: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

$9

.8

$9

.5

$9

.2

$9

.7

$9

.8

$1

0.4

$1

1.2

$1

2.2

$1

3.5

$1

4.8

$1

6.1

$1

6.6

$1

7.4

$2

2.3

$2

2.5

$2

2.2

$2

2.2

$2

2.6

$2

3.6

$1

8.1

$1

7.5

$1

9.2

$2

0.8

$2

1.9

+0.0%

-2.5%+1.0%+9.1% +1.3%

+5.9%+3.1%

+1.0%+4.6%+3.1%

+9.2%

+10.1%

+10.1%

+9.0%

+7.7%+5.9%

+1.7%+4.9%-2.8%-3.1%+1.0%

+6.6%

5

7

9

11

13

15

17

19

21

23

25

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Indemnity

Claim Cost ($ 000s)

Accident Year

Workers Comp Indemnity Claim Costs: Modest Increase in 2014

Average indemnity costs per claim were up 4% in

2014 to $23,600, the largest increase since 2008

Average Indemnity Cost per Lost-Time Claim

+4%+1.9%

Cumulative Change = 141%

(1991-2014p)

2014p: Preliminary based on data valued as of 12/31/2014.

1991-2013: Based on data through 12/31/2013, developed to ultimate

Based on the states where NCCI provides ratemaking services including state funds, excluding WV; Excludes high deductible policies.

Page 147: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

4.2%

5.2%5.6%

4.7%

6.3%

2.3%

1.1%

4.7% 4.6%

2.7%

1.1%

5.9%

7.7%

9.0%

10.1%

4.6%

5.9%

6.6%

9.1%

1.9%4.3%

2.7%

3.0%3%2.9%

2.3%

1.1%3.5%

3.6% 3.1%

1.0%

0%

1.3%1.0%

-2.5%

1.0%

1.7%

10.1%

9.2%

3.1%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

95 97 99 01 03 05 07 09 11 13

Change in CPS Wage Change in Indemnity Cost per Lost-Time Claim

WC Indemnity Severity vs. Wage Inflation, 1995 -2014p

2014p: Preliminary based on data valued as of 12/31/2014; 1991-2010: Based on data through 12/31/2010, developed to ultimate. Based on the states

where NCCI provides ratemaking services. Excludes the effects of deductible policies. CPS = Current Population Survey.

Source: NCCI

Annual Change 1994–2014

Indemnity Claim Sev.: +4.6

US Avg. Weekly Wage: +3.4%

Indemnity severities usually

outpace wage gains

WC indemnity severity turned

positive again in 2011

Page 148: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Workers Compensation Medical Severity:Moderate Increase in 2014

148

Accident Year

Annual Change 1991–1993: +1.9%

Annual Change 1994–2001: +8.9%

Annual Change 2002–2010: +6.0%

Average Medical Cost per Lost-Time ClaimMedical

Claim Cost ($000s)

$8

.1

$8

.2

$8

.1

$8

.8

$9

.1

$9

.8

$1

0.8

$11

.7

$1

2.9

$1

3.9

$1

5.7

$1

7.1

$1

8.4

$1

9.4

$2

0.9

$2

2.1

$2

3.4

$2

5.0

$2

6.0

$2

6.1

$2

6.8

$2

7.4

$2

8.3

$2

9.4

+6.8%+1.3%-2.1%+9.0%+5.1%

+7.4%+10.1%

+8.3%

+10.6%+7.3%

+13.5%

+8.8%

+7.7%+5.4%

+7.8%

+5.8%

+5.9%

+6.9%+4.0%+0.5%

+2.4%+2.4%

+3.2%+4%

5

10

15

20

25

30

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

2014p: Preliminary based on data valued as of 12/31/2014.

1991-2013: Based on data through 12/31/2013, developed to ultimate

Based on the states where NCCI provides ratemaking services including state funds, excluding WV; Excludes high deductible policies.

Cumulative Change = 263%

(1991-2014p)

Accident Year

Medical severity for lost time claims was up 4% in 2014, the

largest increase since 2009

Page 149: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

149

Workers Comp Change in Medical Severity by State, Avg. Annual Change, 2009-2013

Percent

Source: NCCI’s Analysis of Frequency and Severity of Claims Across the Country as of 12/31/13 on ncci.com.

Values reflect methodology and state data underlying the most recent rate/lost cost filing.

TX changes are for the years 2010-2013.

While growth rates

varied widely, most

states experienced

positive growth in

2014

The change in lost-time medical severities from 2009-2013 ranged from a low of -6% to a high of 9%

Page 150: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

150

Annual Inflation Rates, (CPI-U, %),1990–2016F

2.82.6

1.51.9

3.3 3.4

1.3

2.52.3

3.0

3.8

2.8

3.8

-0.4

1.6

3.2

2.1

1.51.7

0.2

2.2

2.9

2.4

3.23.0

5.14.9

-1.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, 5/15 (forecasts).

Slack in the U.S. economy and falling energy prices suggests that inflationary pressures should remain subdued for an extended

period of times

Annual Inflation Rates (%)

Inflation peaked at 5.6% in August 2008 on high energy and commodity crisis. The recession and the collapse of the

commodity bubble reduced inflationary pressures in 2009/10

Inflationary expectations have slipped

(due in part to falling energy

costs) allowing the Fed to

maintain low interest rates

Page 151: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Workers CompensationChange in Medical Severity Comparison to Change in Medical Consumer Price Index (CPI)

5.1

7.4

10.1

8.3

10.6

7.3

13.5

8.8

7.7

5.4

7.8

5.8 5.9

6.9

4.0

0.5

2.4 2.4

34.0

4.5

3.5

2.83.2

3.54.1

4.6 4.7

4.04.4 4.2 4.0

4.4

3.73.2 3.4

3.03.7

3 2.4

0

2

4

6

8

10

12

14

16

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Change in Lost-Time Medical Claim Severity

Change in US Medical CPI

Percent Change

Year

Average Annual Change: 1994—2014

Lost-Time Medical Severity: +6.4%

US Medical CPI: +3.7%

2014p: Preliminary based on data valued as of 12/31/2014.

Sources: Severity: 995-2013: Based on data through 12/31/2013, developed to ultimate

Based on the states where NCCI provides ratemaking services including state funds, excluding WV; Excludes high deductible policies.

US Medical CPI: US Bureau of Labor Statistics.

Page 152: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

4.5%

3.5%

2.8%3.2%

3.5%4.1%

4.6% 4.7%

4.0%4.4% 4.2% 4.0%

4.4%

3.7%3.2% 3.4%

2.5% 2.4%

5.1%

7.4%

10.1%10.6%

13.5%

5.4%

7.8%

5.9%

6.8%

4.0% 4.0%

3.0%3.7%

3.2%

2.4%2.4%

0.5%

5.8%

8.8%

7.7%

7.3%

8.3%

0%

2%

4%

6%

8%

10%

12%

14%

16%

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14p

Change in Medical CPI

Change Med Cost per Lost Time Claim

WC Medical Severity Generally Outpaces the Medical CPI Rate

Sources: Med CPI from US Bureau of Labor Statistics, WC med severity from NCCI based on NCCI states.

Average annual increase in WC medical severity from 1995 through 2014 was well above the medical CPI (6.4% vs. 3.7%), but the gap has narrowing. Lost-time medical

severities appear to on the rise again.

Page 153: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

-1%

0%

1%

2%

3%

4%

5%

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

Change in Medical CPI CPI-All Items

Medical Cost Inflation vs. Overall CPI, 1995 – 2014*

*July 2014 compared to July 2013.

Sources: Med CPI from US Bureau of Labor Statistics, WC med severity from NCCI based on NCCI states.

Average Annual Growth Average

1995 – 2013

Healthcare: 3.8%

Total Nonfarm: 2.4%

Though moderating, medical inflation will continue to exceed inflation in the overall economy

Page 154: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

U.S. Health Care Expenditures,1965–2022F

$42

.0$

46

.3$

51

.8$

58

.8$

66

.2$

74

.9$83.2

$93

.1$

10

3.4

$11

7.2

$13

3.6

$15

3.0

$17

4.0

$195.5

$22

1.7

$25

5.8

$29

6.7

$33

4.7

$36

9.0

$40

6.5

$444.6

$47

6.9

$51

9.1

$58

1.7

$64

7.5

$72

4.3

$79

1.5

$857.9

$92

1.5

$97

2.7

$1,0

27

.4$

1,0

81

.8$

1,1

42

.6$

1,2

08

.9$1,2

86.5

$1,3

77

.2$

1,4

93

.3$

1,6

38

.0$

1,7

75

.4$

1,9

01

.6$

2,0

30

.5$2,1

63.3

$2,2

98

.3$

2,4

06

.6$

2,5

01

.2$

2,6

00

.0$

2,7

00

.7$

2,8

06

.6$2,9

14.7

$3,0

93

.2$

3,2

73

.4$

3,4

58

.3$

3,6

60

.4$

3,8

89

.1$

4,1

42

.4$

4,4

16

.2$

4,7

02

.0$

5,0

08

.8

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

21

22

U.S. health care expenditures have been on a relentless climb for most of the past half century, far outstripping population growth,

inflation of GDP growth

154

From 1965 through 2013, US health care expenditures had

increased by 69 fold. Population growth over the same period increased by a factor of just 1.6. By 2022, health spending will have

increased 119 fold.

$ Billions

Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-

Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

Page 155: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

21

22

National Health Care Expenditures as a Share of GDP, 1965 – 2022F*

Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-

Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

1965

5.8%

Health care expenditures as a share

of GDP rose from 5.8% in 1965 to

18.0% in 2013 and are expected to

reach 19.9% of GDP by 2022

% of GDP

2022 19.9%

1980:

9.2%

1990:

12.5%

2000:

13.8%

2010:

17.9%

Since 2009, heath expenditures as a %

of GDP have flattened out at about 18%--the

question is why and will it last?

Page 156: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

THE ECONOMY

156

The Strength of the Economy Will Greatly

Influence Insurer Exposure Base

Across Most Lines

156

Page 157: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

157

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.

Source: US Department of Commerce, Blue Economic Indicators 10/15; Insurance Information Institute.

2.7

%1.8

%-1

.8%

1.3

%-3

.7%

-5.3

%-0

.3%

5.0

%2.3

%2.2

%2.6

%2.4

%0.1

%2.5

%

1.3

%4.1

%2.0

%1.3

% 3.1

%0.4

%2.7

%1.8

% 3.5

%-0

.9%

4.6

%4.3

%2.1

%0.6

%3.9

%2.1

%2.7

%

2.6

%2.7

%2.6

%2.6

%

-8.9%

4.5

%

1.4%

4.1

%1.1

%1.8

%2.5

% 3.6

%

3.1

%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

   2

00

0   

   2

00

1   

   2

00

2   

   2

00

3   

   2

00

4   

   2

00

5   

   2

00

6   

   2

00

7   

08

:1Q

08

:2Q

08

:3Q

08

:4Q

09

:1Q

09

:2Q

09

:3Q

09

:4Q

10

:1Q

10

:2Q

10

:3Q

10

:4Q

11

:1Q

11

:2Q

11

:3Q

11

:4Q

12

:1Q

12

:2Q

12

:3Q

12

:4Q

13

:1Q

13

:2Q

13

:3Q

13

:4Q

14

:1Q

14

:2Q

14

:3Q

14

:4Q

15

:1Q

15

:2Q

15

:3Q

15

:4Q

16

:1Q

16

:2Q

16

:3Q

16

:4Q

Demand for Insurance Should Increase in 2016 as GDP Growth Continues at a Steady, Albeit Moderate Pace and Gradually Benefits the Economy Broadly

Real GDP Growth (%)

Recession began in in June

2009

The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8%

Q1 2014/15 GDP data were hit hard by this year’s “Polar Vortex”

and harsh winter

Page 158: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

State Leading Economic Indicators through November 2015

Sources: Federal Reserve Bank of Philadelphia at http://www.philadelphiafed.org/index.cfm ;Insurance Information Institute.158

Growth in the West is

finally beginning to pick up

The economic outlook for most of the US is generally

positive, though flat-to-negative for 10 states, several

of them energy dependent

Page 159: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

159

Real GDP by State Percent Change, 2014*:Highest 25 States

6.3

5.2

5.1

5.1

4.7

3.6

3.1

3.0

2.8

2.8

2.7

2.7

2.5

2.3

2.3

2.3

2.2

2.2

2.1

1.9

1.9

1.9

1.8

1.8

1.8

1.7

0

1

2

3

4

5

6

7

ND TX WY WV CO OR UT WA OK CA ID FL NY GA NH MA US SC OH MI MN LA MT KS PA TN

Pe

rce

nt

Ch

an

ge

(%

)

*Advance statistics

Sources: U.S. Bureau of Economic Analysis; Insurance Information Institute.

North Dakota was the economic growth juggernaut of the US

in 2014—by far

Only 7 states experienced growth in excess of 3% in 2014, which is a

growth rate we would see nationally in a more typical recovery

Growth Benchmarks: Real GDP

US: 2.2%

Page 160: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

160

1.6

1.4

1.4

1.2

1.2

1.2

1.0

1.0

1.0

1.0

0.9

0.8

0.8

0.8

0.7

0.7

0.6

0.6

0.6

0.4

0.4

0.4

0.2

0.0

-1.2

-1.3-1.5

-1.0

-0.5

0.0

0.5

1.0

1.5

2.0

DC NC AZ IL RI DE WI KY NM NV MO AR HI MD NE AL SD VT CT IA IN NJ ME VA MS AK

Pe

rce

nt

Ch

an

ge

(%

)Real GDP by State Percent Change, 2014*:

Lowest 25 States

*Advance statistics

Sources: US Bureau of Economic Analysis; Insurance Information Institute.

Mississippi and Alaska were the

only states to shrink in 2014

Growth rates in 16 states were still below 1% in 2014, including in AL

Page 161: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

161

Percent Change in Real GDP by State, 2013

Sources: US Bureau of Economic Analysis; Insurance Information Institute.

Page 162: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

162

Labor Market Trends

Massive Job Losses Sapped the Economy and Commercial/Personal

Lines Exposure, But Trend Has Greatly Improved

162

Page 163: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

163

Unemployment and Underemployment Rates: Still Too High, But Falling

2

4

6

8

10

12

14

16

18

Jan

00

Jan

01

Jan

02

Jan

03

Jan

04

Jan

05

Jan

06

Jan

07

Jan

08

Jan

09

Jan

10

Jan

11

Jan

12

Jan

13

Jan

14

Jan

15

"Headline" Unemployment Rate U-3

Unemployment + Underemployment RateU-6

“Headline” unemployment

was 5.1% in Sep. 2015. 4.5% to

5.5% is “normal.”

Source: US Bureau of Labor Statistics; Insurance Information Institute.

January 2000 through September 2015, Seasonally Adjusted (%)

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is continuing to improve.

163

U-6 soared from 8.0% in March

2007 to 17.5% in October 2009; Stood at 10.0% in Sept. 2015.8% to 10% is

“normal.”

Page 164: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

23

15

21

70

52

12

65

73

-71

32 6

4 81

55

3-1

15

-10

6-2

21

-21

5-2

06

-26

1-2

58

-42

2-4

86

-77

6 -69

3-8

21

-69

8-8

10

-80

1-2

94

-42

6-2

72

-23

2 -14

1-2

71

-15

-23

22

0-3

8

19

29

4 11

01

20

11

71

07

19

91

49

94

72

22

32

313

20

16

61

86

21

91

25

26

81

77

19

12

22

36

42

28

24

61

02

13

17

51

72

13

61

59

25

52

11

21

52

19 26

31

64

18

82

22

20

11

70

18

01

53

24

72

72

86

18

31

75 22

33

13

23

82

72

24

32

09

23

52

18

41

43

19

20

2 26

11

17 1

89 2

52

21

81

95

10

01

18

11

3

(1,000)

(800)

(600)

(400)

(200)

0

200

400

600

Jan-0

7F

eb-0

7M

ar-

07

Apr-

07

May-

Jun-0

7Jul-07

Aug-

Sep-

Oct-

07

Nov-

Dec-

Jan-0

8F

eb-0

8M

ar-

08

Apr-

08

May-

Jun-0

8Jul-08

Aug-

Sep-

Oct-

08

Nov-

Dec-

Jan-0

9F

eb-0

9M

ar-

09

Apr-

09

May-

Jun-0

9Jul-09

Aug-

Sep-

Oct-

09

Nov-

Dec-

Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-

Jun-1

0Jul-10

Aug-

Sep-

Oct-

10

Nov-

Dec-

Jan-1

1F

eb-1

1M

ar-

11

Apr-

11

May-

Jun-1

1Jul-11

Aug-

Sep-

Oct-

11

Nov-

Dec-

Jan-1

2F

eb-1

2M

ar-

12

Apr-

12

May-

Jun-1

2Jul-12

Aug-

Sep-

Oct-

12

Nov-

Dec-

Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-

Jun-1

3Jul-13

Aug-

Sep-

Oct-

13

Nov-

Dec-

Jan-1

4F

eb-1

4M

ar-

14

Apr-

14

May-

Jun-1

4Jul-14

Aug-

Sep-

Oct-

14

Nov-

Dec-

Jan-1

5F

eb-1

5M

ar-

15

Apr-

15

May-

Jun-1

5Jul-15

Aug-

Sep-

Monthly Change in Private Employment

January 2007 through Sept. 2015 (000s, Seasonally Adj.)

Private Employers Added 13.03 Million Jobs Since Jan. 2010 After Having Shed 5.01 Million Jobs in 2009 and 3.76 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly losses in Dec. 08–Mar.

09 were the largest in the post-WW II

period

118,000 private sector jobs were created in Sept.

164

Jobs Created

2014: 3.042 Mill

2013: 2.452 Mill

2012: 2.315 Mill

2011: 2.396 Mill

2010: 1.282 Mill

3,042,000 jobs were created in 2014, the most since 1997

Page 165: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

165

US Unemployment Rate Forecast4

.5%

4.5

%4

.6%

4.8

%4

.9% 5.4

% 6.1

%6

.9%

8.1

%9

.3%

9.6

% 10

.0%

9.7

%9

.6%

9.6

%

8.9

%9

.1%

9.1

%8

.7%

8.3

%8

.2%

8.0

%7

.8%

7.7

%7

.6%

7.3

%7

.0%

6.6

%6

.2%

6.1

%5

.7%

5.6

%5

.4%

5.2

%5

.0%

4.9

%4

.8%

4.8

%4

.7%

9.6

%

4%

5%

6%

7%

8%

9%

10%

11%

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

15

:Q2

15

:Q3

15

:Q4

16

:Q1

16

:Q2

16

:Q3

16

:Q4

Rising unemployment eroded payrolls

and WC’s exposure base.

Unemployment peaked at 10% in late 2009.

* = actual; = forecasts

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (10/15 edition); Insurance Information Institute.

2007:Q1 to 2016:Q4F*

Unemployment forecasts have been revised modestly

downwards. Optimistic scenarios put the

unemployment as low as 5.0% by Q4 of 2015.

Jobless figures have been revised

downwards for 2015/16

Page 166: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

166

Unemployment Rates by State, September 2015:Highest 25 States*

7.3

6.8

6.7

6.7

6.4

6.3

6.2

6.1

6.0

6.0

5.9

5.8

5.8

5.7

5.7

5.6

5.4

5.4

5.3

5.3

5.2

5.2

5.2

5.2

5.1

5.1

5.1

0

2

4

6

8

WV NM DC NV AK AZ OR MS AL LA CA GA NC SC TN NJ IL RI MO PA AR CT FL WA MD NY US

Un

em

plo

ym

en

t R

ate

(%

)

*Provisional figures for September 2015, seasonally adjusted.

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In September, 37 states and the District of Columbia had over-the-month unemployment rate decreases, 6 states had increases, and 7 states had no change.

In

Page 167: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

167

5.1

5.0

5.0

4.9

4.6

4.5

4.5

4.4

4.4

4.4

4.3

4.3

4.2

4.2

4.1

4.0

4.0

3.8

3.7

3.6

3.6

3.5

3.4

3.4

2.9

2.8

0

1

2

3

4

5

6

US KY MI DE MA IN OH KS ME OK VA WI ID TX MT CO WY MN VT IA UT SD HI NH NE ND

Un

em

plo

ym

en

t R

ate

(%

)

Unemployment Rates by State, September 2015:

Lowest 25 States*

*Provisional figures for September 2015, seasonally adjusted.

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In September, 37 states and the District of Columbia had over-the-month unemployment rate decreases, 6 states had increases, and 7 states had no change.

Page 168: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

CONSTRUCTION INDUSTRY OVERVIEW & OUTLOOK

168

The Construction Sector Is Critical to the Economy and the P/C Insurance Industry

168

Page 169: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

169

Value of New Private Construction: Residential & Nonresidential, 2003-2015*

Billions of Dollars

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

03 04 05 06 07 08 09 10 11 12 13 14 15*

Non Residential

Residential

Private Construction Activity Is Moving in a Positive Direction though Remains Well Below Pre-Crisis Peak; Residential Dominates

$298.1

$15.0

$613.7

New Construction peaks at $911.8. in 2006

Trough in 2010 at $500.6B,

after plunging 55.1% ($411.2B)

2015: Value of new pvt. construction hits $788.0B as of

Aug. 2015, up 57.5% from the 2010 trough but still 13.5% below

2006 peak

169

$261.8

$238.8

$404.7

$383.3

*2015 figure is a seasonally adjusted annual rate as of August.

Sources: US Department of Commerce http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Page 170: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

170

Value of Construction Put in Place, August 2015 vs. August 2014*

7.0%

32.9%

6.5%

13.7%

16.5% 16.1% 16.9%

0%

5%

10%

15%

20%

25%

30%

35%

Total

Construction

Total Private

Construction

Residential--

Private

Non-

Residential--

Private

Total Public

Construction

Residential-

Public

Non-

Residential--

Public

Overall Construction Activity is Up Again After Languishing in Early 2015; State/Local Sector Government Sector May Be Recovering as Budget

Woes Ease in Some Jurisdictions

Growth (%)

Private sector construction activity is up in both the

residential and nonresidential segments

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Private: +16.5% Public: +7.0%

Public sector construction activity is finally beginning to

create less drag up after years of decline

Page 171: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

171

Value of Private Construction Put in Place, by Segment, Aug. 2015 vs. Aug. 2014*

0.4%

15.2%7.7%

-5.0%

25.5%

11.2%

-8.8%

58.4%63.1%

16.5% 16.1%16.9%

43.2%

27.7%

-20%

-10%

0%

10%

20%

30%

40%

50%

60%

70%

To

tal

Pri

vate

Co

nstr

ucti

on

Resid

en

tial

To

tal

No

nre

sid

en

tial

Lo

dg

ing

Off

ice

Co

mm

erc

ial

Healt

h C

are

Ed

ucati

on

al

Reli

gio

us

Am

usem

en

t &

Rec.

Tra

nsp

ort

ati

on

Co

mm

un

icati

on

Po

wer/

Uti

lity

Man

ufa

ctu

rin

g

Private Construction Activity is Up in Most Segments in the Second Half of 2015; Expansion Should Continue

Growth (%) Led by the Manufacturing, Lodging, Office and Amusement & Recreations segments, Private nonresidential sector construction

activity continues to rise after plunging during the “Great Recession.”

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Page 172: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

172

Value of Public Construction Put in Place, by Segment, Aug. 2015 vs. Aug. 2014*

-8.4%

4.4%0.5%

13.6%

7.2% 7.0%9.2%

5.1%

15.3%

9.4%7.0%

32.9%

6.5%

13.3%

28.1%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

To

tal

Pu

bli

c

Co

nstr

ucti

on

Resid

en

tial

To

tal

No

nre

sid

en

tial

Off

ice

Co

mm

erc

ial

Healt

h C

are

Ed

ucati

on

al

Pu

bli

c S

afe

ty

Am

usem

en

t &

Rec.

Tra

nsp

ort

ati

on

Po

wer

Hig

hw

ay &

Str

eet

Sew

ag

e &

Waste

Dis

po

sal

Wate

r S

up

ply

Co

nserv

ati

on

&

Develo

p.

Public Construction Activity is Beginning to Recover from its Long Contraction which Will Drive Demand in Many Commercial Insurance Lines

Growth (%)

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Public sector construction activity finally up in most segments after many months of decline, pushing up public entity risk

exposures

Residential, Commercial and Conservation lead public

sector construction

Page 173: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

173

$314.9$304.0

$286.4$278.2

$269.0 $273.1

$298.2

$216.1 $220.2$234.2

$255.4

$289.1

$308.7

$0

$50

$100

$150

$200

$250

$300

$350

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*

($ Billions)

Government Construction Spending Peaked in 2009, Helped by Stimulus Spending, but Contracted As State/Local Governments Grappled with

Deficits and Federal Sequestration; Only Now Recovering

Value of New Federal, State and Local Government Construction: 2003-2015*

*2015 figure is a seasonally adjusted annual rate as of June; http://www.census.gov/construction/c30/historical_data.html

Sources: US Department of Commerce; Insurance Information Institute.

Construction across all levels of government

peaked at $314.9B in 2009

Austerity Reigns

Govt. construction MAY finally be turning around; still down $16.7B

or 5.3% since 2009 peak

Page 174: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

174

Construction Employment,Jan. 2010—Sept. 2015*

*Seasonally adjusted.

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

5,5

81

5,5

22

5,5

42

5,5

54

5,5

27

5,5

12

5,4

97

5,5

19

5,4

99

5,5

01

5,4

97

5,4

68

5,4

35

5,4

78

5,4

85

5,4

97

5,5

24

5,5

30

5,5

47

5,5

46

5,5

83

5,5

76

5,5

77

5,6

12

5,6

29

5,6

29

5,6

28

5,6

27

5,6

08

5,6

23

5,6

32

5,6

41

5,6

49

5,6

68

5,6

84

5,7

24

5,7

46

5,7

98

5,8

15

5,8

13

5,8

33

5,8

56

5,8

54

5,8

66

5,8

93

5,9

18

5,9

53

5,9

37 6,0

06

6,0

32

6,0

62

6,1

03

6,1

14

6,1

21

6,1

52

6,1

69

6,1

91

6,2

01

6,2

31

6,2

75

6,3

16

6,3

47

6,3

35

6,3

65

6,3

77

6,3

78

6,3

83

6,3

88

6,3

96

5,400

5,500

5,600

5,700

5,800

5,900

6,000

6,100

6,200

6,300

6,400

6,500

Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-1

0Jun-1

0Jul-10

Aug-1

0S

ep-1

0O

ct-

10

Nov-1

0D

ec-1

0Jan-1

1F

eb-1

1M

ar-

11

Apr-

11

May-1

1Jun-1

1Jul-11

Aug-1

1S

ep-1

1O

ct-

11

Nov-1

1D

ec-1

1Jan-1

22/3

0/2

0M

ar-

12

Apr-

12

May-1

2Jun-1

2Jul-12

Aug-1

2S

ep-1

2O

ct-

12

Nov-1

2D

ec-1

2Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-1

3Jun-1

3Jul-13

Aug-1

3S

ep-1

2O

ct-

13

Nov-1

3D

ec-1

3Jan-1

4F

eb-1

4M

ar-

14

Apr-

14

May-1

4Jun-1

4Jul-14

Aug-1

4S

ep-1

4O

ct-

14

Nov-1

4D

ec-1

4Jan-1

5F

eb-1

5M

ar-

15

Apr-

15

May-1

5Jun-1

5Jul-15

Aug-1

5S

ep-1

5

Construction employment is +948,000 above

Jan. 2011 (+17.4%) trough

(Thousands)

Construction and manufacturing employment constitute 1/3 of all WC payroll exposure.

Page 175: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

175

Construction Employment, Jan. 2003–Sept. 2015

Note: Recession indicated by gray shaded column.

Sources: U.S. Bureau of Labor Statistics; Insurance Information Institute.

5,000

5,500

6,000

6,500

7,000

7,500

8,000

'03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15

The “Great Recession” and housing bust destroyed 2.3 million constructions jobs

The Construction Sector Was a Growth Leader in 2014-15 as the Housing Market, Private Investment and Govt. Spending Recover. WC Insurers Will Benefit.

Construction employment troughed at 5.435 million in

Jan. 2011, after a loss of 2.291 million jobs, a 29.7% plunge

from the April 2006 peak

175

Construction employment

peaked at 7.726 million in April 2006

(Thousands)Construction

employment as of Sept. 2015 totaled 6.396 million, an

increase of 961,000 jobs or 17.7% from

the Jan. 2011 trough

Gap between pre-recession

construction peak and today: 1.33 million jobs

Page 176: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

176

(Millions of Units)

New Private Housing Starts, 1990-2021F

1.4

8

1.4

7 1.6

2

1.6

4

1.5

7

1.6

0 1.7

1 1.8

5 1.9

6 2.0

7

1.8

0

1.3

6

0.9

1

0.5

5

0.5

9

0.6

1 0.7

8 0.9

2 1.1

0

1.1

3 1.2

8 1.4

2

1.4

7

1.4

7

1.5

01

.50

1.3

51.4

6

1.2

9

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F 18F 19F20F 21F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (10/15); Insurance Information Institute.

Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk

Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction

for several more years

Page 177: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

177

Units in Multiple-Unit Projectsas Percent of Total

U.S.: Pct. Of Private Housing Unit StartsIn Multi-Unit Projects, 1990-2015

21

.4%

23

.1%

21

.4%

20

.6%

21

.5%

20

.6%

20

.3%

18

.9%

17

.7%

17

.0%

18

.6% 22

.8%

31

.3%

19

.7%

19

.7%

29

.3%

31

.4%

33

.3%

36

.0%

34

.3%

20

.5%

17

.7%

12

.6%

14

.2%

17

.1%

25

.0%

0%

10%

20%

30%

40%

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15*

*January through April 2015; April is preliminary; calculations based on seasonally adjusted at annual ratesSources: U.S. Census Bureau, New Residential Construction in April 2015 and earlier releases; next release June 16, 2015; Insurance Information Institute calculations.

For the U.S. as a whole, the trend toward multi-unit housing projects (vs. single-unit homes) is recent. Commercial insurers with Workers Comp,

Construction risk exposure, and Surety benefit.

A NEW NORMAL?In 5 of the last 7 years, over 30% of housing

unit starts were in 5+-unit projects

Page 178: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

178

Rental-Occupied Housing Units as % of Total Occupied Units, Quarterly, 1990:Q1-2015:Q1

30%

31%

32%

33%

34%

35%

36%

37%

90

:Q1

91

:Q1

92

:Q1

93

:Q1

94

:Q1

95

:Q1

96

:Q1

97

:Q1

98

:Q1

99

:Q1

00

:Q1

01

:Q1

02

:Q1

03

:Q1

04

:Q1

05

:Q1

06

:Q1

07

:Q1

08

:Q1

09

:Q1

10

:Q1

11

:Q1

12

:Q1

13

:Q1

14

:Q1

15

:Q1

Sources: US Census Bureau, Residential Vacancies & Home Ownership in the First Quarter of 2015 (released April 28, 2015) and earlier issues; Insurance Information Institute. Next Census Bureau report to be released on July 28, 2015.

Trough in 2004:Q2 and Q4 at 30.8%

Since the Great Recession ended in June 2009, renters occupied 5.7 million more units (+15.6%).

178

Latest was 36.3% in 2015:Q1

Trend down began in 1994:Q3 from

36.2% in Q2

Increasing percent of

owners

Increasing percent of

renters

Page 179: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

179

I.I.I. Poll: Renter’s Insurance

Source: Insurance Information Institute Annual Pulse Survey.

29% 31%35%

37%40%

10%

20%

30%

40%

50%

60%

70%

2011 2012 2013 2014 2015

The Percentage of Renters Who Have Renters Insurance Has Been Rising Since 2011.

Q. Do you have renters insurance? 1

1Asked of those who rent their home.

Americans are increasingly choosing to rent, but are slow to understand the

need to insure, exacerbating the underinsurance gap

Page 180: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

180

Rental Vacancy Rates, Quarterly,1990:Q1-2015:Q1

6.5

7.0

7.5

8.0

8.5

9.0

9.5

10.0

10.5

11.0

11.5

90

:Q1

91

:Q1

92

:Q1

93

:Q1

94

:Q1

95

:Q1

96

:Q1

97

:Q1

98

:Q1

99

:Q1

00

:Q1

01

:Q1

02

:Q1

03

:Q1

04

:Q1

05

:Q1

06

:Q1

07

:Q1

08

:Q1

09

:Q1

10

:Q1

11

:Q1

12

:Q1

13

:Q1

14

:Q1

15

:Q1

Sources: US Census Bureau, Residential Vacancies & Home Ownership in the First Quarter of 2015 (released April 28, 2015) and earlier issues; Insurance Information Institute. Next Census Bureau report to be released on July 28, 2015.

Peak vacancy rate 11.1% in

2009:Q3

Before the 2001 recession, rental vacancy rates were 8% or less.We’re below those levels now. => More multi-unit construction?

180

Percent vacant

Latest vacancy rate was 7.1%

in 2015:Q1

Vacancy rate 10.4% in 2004:Q1

Page 181: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

ENERGY SECTOR: OIL & GAS INDUSTRY FUTURE IS BRIGHT

BUT VOLATILE

181

US Is Becoming an Energy Powerhouse but Fall in Prices

Will Have Negative Impact

181

Page 182: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

5.19 5.08 5.005.35 5.47 5.65

6.49

7.44

8.679.31 9.53

5.09

0

2

4

6

8

10

12

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015F

2016F

U.S. Crude Oil Production, 2005-2016P

Source: Energy Information Administration, Short-Term Energy Outlook (January 15, 2015) , Insurance Information Institute.

Millions of Barrels per Day

Crude oil production in the U.S. is expected to increase by 90.6% from 2008 through 2016—and could overtake

Saudi Arabia as the world’s largest oil producer

Page 183: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

20.2 19.9 20.019.5

18.919.4

20.221.1

21.622.4

24.0

25.3 25.6

20.6

10

12

14

16

18

20

22

24

26

28

00 01 02 03 04 05 06 07 08 09 10 11 12 13

U.S. Natural Gas Production, 2000-2013

Source: Energy Information Administration, Short-Term Energy Outlook (April 8, 2014) , Insurance Information Institute.

Trillions of Cubic Ft. per Year

The U.S. is already the world’s largest natural gas producer—

recently overtaking Russia. This is a potent driver of commercial

insurance exposures

Page 184: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

184

Employment in Oil & Gas Extraction,Jan. 2010—Sept. 2015*

*Seasonally adjusted

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

156.7

157.6

158.7

158.1

158.4

159.7

160.2

161.5

161.4

161.0

162.7

164.3

166.6 169.2

170.1

171.2

172.6

174.0 176.6

178.2

178.7

180.6

181.3

182.3

184.7

185.2

186.2

187.8

188.6

189.3

189.4

189.4

190.5

192.2

193.1

194.6

194.0

193.8

193.1

192.5

193.0

193.4

193.3

193.1

194.0

194.0

194.0

195.4

193.7

194.6

196.4

197.6

198.6

198.4

199.4

201.5

201.0

201.2

199.4

197.6

197.7

194.4

194.2

193.2

193.6

192.1

191.0

150

160

170

180

190

200

210

Ma

r-10

Ma

y-1

0

Ju

l-1

0

Se

p-1

0

Nov-1

0

Ja

n-1

1

Ma

r-11

Ma

y-1

1

Ju

l-1

1

Se

p-1

1

Nov-1

1

Ja

n-1

2

Ma

r-12

Ma

y-1

2

Ju

l-1

2

Se

p-1

2

Nov-1

2

Ja

n-1

3

Ma

r-13

Ma

y-1

3

Ju

l-1

3

Se

p-1

3

Nov-1

3

Ja

n-1

4

Ma

r-14

Ma

y-1

4

Ju

l-1

4

Se

p-1

4

Nov-1

4

Ja

n-1

5

Ma

r-15

Ma

y-1

5

Ju

l-1

5

Se

p-1

5

Oil and gas extraction employment was up

28.8% by Oct. 2014 but falling energy prices have taken their toll

(000)

Employment in the O&G segment is down 5.2%

since its Oct. 2014 peak

Page 185: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

MANUFACTURING SECTOR OVERVIEW & OUTLOOK

185

The U.S. Was Experiencing a Mini Manufacturing Renaissance but Headwinds from Weak Export

Markets and Strong Dollar Hurt185

Page 186: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

58

.35

7.1

60

.45

9.6

57

.85

5.3

55

.15

5.2

55

.3 56

.9 58

.25

8.5

60

.86

1.4

59

.75

9.7

54

.2 55

.85

1.4 52

.55

2.5

51

.85

2.2 53

.1 54

.15

1.9 5

3.3 54

.15

2.5

50

.25

0.5

50

.7 51

.65

1.7

49

.95

0.2

53

.1 54

.2

50

.74

9.0

50

.95

5.4

55

.75

6.2

56

.45

7.0

56

.55

1.35

3.2

53

.7 54

.95

5.4

55

.3 57

.15

9.0

56

.65

9.0

58

.75

3.5

52

.95

1.5

51

.5

51

.3

40

45

50

55

60

65

Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-1

0Jun-1

0Jul-10

Aug-1

0S

ep-1

0O

ct-

10

Nov-1

0D

ec-

Jan-1

1F

eb-1

1M

ar-

11

Apr-

11

May-1

1Jun-1

1Jul-11

Aug-1

1S

ep-1

1O

ct-

11

Nov-1

1D

ec-

Jan-1

2F

eb-1

2M

ar-

12

Apr-

12

May-1

2Jun-1

2Jul-12

Aug-1

2S

ep-1

2O

ct-

12

Nov-1

2D

ec-

Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-1

3Jun-1

3Jul-13

Aug-1

3S

ep-1

3O

ct-

13

Nov-1

3D

ec-

Jan-1

4F

eb-1

4M

ar-

14

Apr-

14

May-1

4Jun-1

4Jul-14

Aug-1

4S

ep-1

4O

ct-

14

Nov-1

4Jan-1

5F

eb-1

5M

ar-

15

Apr-

15

ISM Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through April 2015

The manufacturing sector expanded for 62 of the 64 months from Jan. 2010 through Apr. 2015. Pace of recovery has been uneven due to

economic turbulence in the U.S., Europe and China and the high dollar.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/mfgrob.cfm; Insurance Information Institute.

Manufacturing continues to expand in 2015

186

Page 187: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

187

Manufacturing Growth for Selected Sectors, 2015 vs. 2014*

-0.5%

2.0%

-2.2%

6.3%

-9.7%

2.3%

-34.0%

-4.1%-2.4%

8.8%

-3.7%

3.0%

9.7%

0.1%3.1%

-40%-35%-30%-25%-20%-15%-10%

-5%0%5%

10%15%

All

Ma

nu

factu

rin

g

Du

rab

le M

fg.

Wo

od

Pro

du

cts

Pri

ma

ry

Me

tals

Fa

bri

ca

ted

Me

tals

Ma

ch

ine

ry

Ele

ctr

ica

l

Eq

uip

.

Co

mp

ute

rs &

Ele

ctr

on

ics

Tra

nsp

ort

atio

n

Eq

uip

.

No

n-D

ura

ble

Mfg

.

Fo

od

Pro

du

cts

Pe

tro

leu

m &

Co

al

Ch

em

ica

l

Pla

stics &

Ru

bb

er

Te

xtile

Pro

du

cts

Manufacturing Is Expanding in Many Sectors But Declining Energy Prices Are Dragging Down Industry Figures. Continued Gortwh Across a Number of

Sectors that Will Contribute to Growth in Insurable Exposures Including: WC, Commercial Property, Commercial Auto and Many Liability Coverages

Growth (%)

Manufacturing of durable goods is stronger than

nondurables in 2015

*Seasonally adjusted; Date are YTD comparing data through February 2015 to the same period in 2014.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Durables: +3.0% Non-Durables: -9.7%

Impact of falling energy prices

Page 188: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

188

16

.9

16

.5

16

.1

13

.2

10

.4

11

.6

12

.7

14

.4

15

.5 16

.4 17

.2

17

.3

17

.2

17

.1

17

.0

16

.9

17

.0

16

.9

16

.617

.1

17

.5

17

.8

17

.4

9

10

11

12

13

14

15

16

17

18

19

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F 18F 19F 20F 21F

(Millions of Units)

Auto/Light Truck Sales, 1999-2021F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (10/15); Insurance Information Institute.

New auto/light truck sales fell to the lowest level since the late 1960s. Forecast for 2014-15 is

still below 1999-2007 average of 17 million units, but a robust recovery is well underway.

Job growth and improved credit market conditions will boost auto sales in

2014 and beyond

Truck, SUV purchases by

contractors are especially strong

Yearly car/light truck sales will likely continue at current levels, in part replacing cars that were held onto in 2008-12. New vehicles will generate more physical damage insurance coverage but will be more expensive to

repair. PP Auto premium might grow by 5% - 6%.

Sales have returned to pre-

crisis levels

Page 189: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

189

Manufacturing Employment,Jan. 2010—Sept. 2015*

11,4

60

11,4

60

11,4

66

11,4

97

11,5

31

11,5

39

11,5

58

11,5

48

11,5

54

11,5

55

11,5

77

11,5

90

11,6

24

11,6

62

11,6

82

11,7

07

11,7

15

11,7

24

11,7

47

11,7

60

11,7

62

11,7

70

11,7

69

11,7

97

11,8

34

11,8

57

11,8

99

11,9

16

11,9

30

11,9

41

11,9

65

11,9

61

11,9

48

11,9

51

11,9

47

11,9

61

11,9

80

12,0

02

12,0

06

12,0

06

12,0

07

12,0

05

11,9

83

12,0

11

12,0

22

12,0

40

12,0

72

12,0

86

12,1

02

12,1

22

12,1

31

12,1

42

12,1

54

12,1

77

12,1

91

12,2

05

12,2

14

12,2

37

12,2

82

12,3

01

12,3

18

12,3

21

12,3

27

12,3

27

12,3

33

12,3

34

12,3

45

12,3

27

12,3

18

11,250

11,500

11,750

12,000

12,250

12,500

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

22

/30

/2M

ar-

12

Ap

r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4Ju

l-1

4A

ug

-14

Se

p-1

4O

ct-

14

No

v-1

4D

ec-1

4Ja

n-1

5F

eb

-15

Ma

r-1

5A

pr-

15

Ma

y-1

5Ju

n-1

5Ju

l-1

5A

ug

-15

Se

p-1

5

Manufacturing employment has been a surprising source of strength in the economy. Employment was at a multi-year high until recently.

*Seasonally adjusted.

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

(Thousands) Since Jan 2010, manufacturing employment is up (+858,000 or +7.5%) but has slipped in recent months as economies abroad weaken, hurting

exports of manufactured goods

Page 190: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

190

$200,000

$300,000

$400,000

$500,000

Jan-

92

Jan-

93

Jan-

94

Jan-

95

Jan-

96

Jan-

97

Jan-

98

Jan-

99

Jan-

00

Jan 01

Jan 02

Jan 03

Jan 04

Jan 05

Jan 06

Jan 07

Jan 08

Jan 09

Jan 10

Jan 11

12-Jan

13-Jan

14-Jan

14-Jan

Dollar Value* of Manufacturers’ Shipments Monthly, Jan. 1992—March 2015

* Seasonally adjusted; Data published May 4, 2015.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Monthly shipments in March 2015 are similar to pre-crisis (July 2008) peak but has declined in recent months due to the strong US dollar and weakness abroad.

Manufacturing is energy-intensive and growth leads to gains in many commercial exposures: WC, Commercial Auto, Marine, Property, and various Liability Coverages.

$ Millions

190

The value of Manufacturing Shipments in March 2015 was $482.2B—down 5.1% since the

July 2014 record high of $508.1B

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0

20

40

60

80

100

120

Recession

191

Index of Total Industrial Production:*A Near Peak as of December 2014

*Monthly, seasonally adjusted, through December 2014 (which is preliminary). Index based on year 2007 = 100

Sources: Federal Reserve Board at http://www.federalreserve.gov/releases/g17/ipdisk/ip_sa.txt . National Bureau of Economic Research (recession dates); Insurance Information Institute.

Peak at 100.82 in December 2007 (officially the 1st

month of the Great Recession)

Insurance exposures for industrial production will continue growing in 2015, and commercial insurance premium volume with them. Y-o-Y growth to December 2014

was 4.6%. Both production and premium volume growth for 2015 should exceed this.

191

December 2014 Index at 106.5

Many economists expect business

investment to rise in 2015

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66%

68%

70%

72%

74%

76%

78%

80%

82%

Mar

01

Jun 0

1

Sep

Dec

Mar

02

Jun 0

2

Sep

Dec

Mar

03

Jun 0

3

Sep

Dec

Mar

04

Jun 0

4

Sep

Dec

Mar

05

Jun 0

5

Sep

Dec

Mar

06

Jun 0

6

Sep

Dec

Mar

07

Jun 0

7

Sep

Dec

Mar

08

Jun 0

8

Sep

Dec

Mar

09

Jun 0

9

Sep

Dec

Mar

10

Jun 1

0

Sep

Dec

Mar

11

Jun 1

1

Sep

Dec

Mar

12

Jun 1

2

Sep

Dec

Mar

13

Jun 1

3

Sep

Dec

Mar

14

Jun 1

4

Sep

Dec

Mar

15

Recovery in Capacity Utilization is a Positive Sign for Commercial Exposures

Source: Federal Reserve Board statistical releases at http://www.federalreserve.gov/releases/g17/Current/default.htm. 192

Percent of Industrial Capacity

Hurricane Katrina

March 2001-November 2001

recession

Capacityutilization is falling due to strong dollar

and falling energy prices

The US operated at 78.4% of industrial capacity in Feb. 2015, well above the June

2009 low of 66.9% but is still below pre-recession levels.

March 2001 through March 2015

192

December 2007-June 2009 Recession

The closer the economy is to operating at “full

capacity,” the greater the inflationary pressure

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60

65

70

75

80

85

90

95

100

105

110

Recession

193

Index of Total Industrial Production:*Strong Dollar Is a Headwind

*Monthly, seasonally adjusted, through March 2015 (which is preliminary). Index based on year 2007 = 100

Sources: Federal Reserve Board at http://www.federalreserve.gov/releases/g17/ipdisk/ip_sa.txt . National Bureau of Economic Research (recession dates); Insurance Information Institute.

Peak at 100.82 in December 2007 (officially the 1st

month of the Great Recession)

Insurance exposures for industrial production will continue growing in 2015, and commercial insurance premium volume with them. Y-o-y growth to December 2014

was 4.6%. Both production and premium volume growth for 2015 should exceed this.

193

April 2015 Index at 105.2

Many economists expect business

investment to rise in 2015

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9. CYBER RISK & CYBER INSURANCE

194

Cyber Risk is a Rapidly Emerging Exposure for Businesses Large and

Small in Every Industry

194

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Data Breaches 2005-2015, by Number of Breaches and Records Exposed

# Data Breaches/Millions of Records Exposed

*Figures as of June 30, 2015, from the Identity Theft Resource Center,http://www.idtheftcenter.org/images/breach/ITRCBreachReport2015.pdf

157

321

446

656

498

419

470

614

400

783

662

117.6

85.692.0

17.522.9

35.7

19.1

66.9

222.5

16.2

127.7

100

200

300

400

500

600

700

800

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 *2015

0

20

40

60

80

100

120

140

160

180

200

220

# Data Breaches # Records Exposed (Millions)

The total number of data breaches (+27.5%) hit a record high of 783 in 2014, exposing 85.6 million records. Through June 30, this year has

seen 117.6 million records exposed in 400 breaches.*

Millions

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High Profile Data Breaches, 2014-2015

Date Company Description of Breach

May 2015 OPM Hackers broke into U.S. Government Personnel Office stealing personal identifying information of as many as 14 million civilian U.S. government employees.

Mar 2015 Premera Blue Cross Data breach compromises financial and medical records of 11 million customers.

Feb 2015 Anthem, Inc Massive data breach after hackers gained access to corporate data base containing personal information of as many as 80 million current and former U.S. customers and employees.

Dec 2014 Sony Pictures Entertainment

Hacker break-in involving theft of unreleased motion pictures, and theft of more than 25 gigabytes of sensitive data on tens of thousands of Sony employees, including social security numbers, medical and salary information.

Nov 2014 Staples Point-of-sale (POS) malware attack and breach exposing customer data, and resulting in compromise of 1.2 million records.

Sept 2014 Home Depot Huge data breach exposes 56 million credit and debit cards and 53 million email addresses.

Aug 2014 Community Health Systems

Cyber attack originating in China resulted in data breach, compromising 4.5 million patient

records. Hackers broke into company’s computer system by exploiting Heartbleed bug.

June/July 2014

JP Morgan Chase Massive data breach compromised data associated with 76 million household and 7 million small business accounts. Hackers obtained personal identifying nformation.

June 2014 PF Changs Security breach affected customers at 33 restaurants located in 16 states, with potential credit and debit card data stolen.

May 2014 eBay Massive data breach exposed records of site’s 233 million customers, including names, email addresses, physical addresses, phone numbers and birthdates.

Feb 2014 Michaels Stores Possible fraudulent activity on some U.S. payment cards used at Michaels stores suggests it may have experienced data security attack, exposing 2.6 million records.

Jan 2014 Snapchat Security breach compromises phone numbers and usernames for 4.6 million accounts.

Jan 2014 Neiman Marcus Hacker break-in exposed unknown no. of customer cards, compromising est. 1.1 million records.

Nov/Dec 2013

Target Malware stored on Target’s checkout registers led to theft of data from about 40 million credit

and debit card accounts and the personal information of up to 70 million customers.

Sources: Identity Theft Resource Center; Insurance Information Institute (I.I.I.) research.

Page 197: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Worldwide Cybersecurity Spending, 2011- 2016F

($ Billions)

$55.0

$60.0

$65.9

$71.1

$76.9

$83.2

7.9%8.4%8.2%

8.2%

9.8%

$50

$55

$60

$65

$70

$75

$80

$85

2011 2012 2013 2014F 2015F 2016F

0%

2%

4%

6%

8%

10%

12%

Worldwide Cybersecurity Spending % Change from Previous Year

Cybersecurity Spending Is Rising Sharply, Up by About 8%+ Annually through 2016—a Projected Increase of $12.1 Billion from 2014 to 2016

Cybersecurity spending increased by an estimated $5.2B in 2014, $5.8B in 2015 and $6.3B in 2016

Source: Gartner Group; Insurance Information Institute; Adapted from Wall Street Journal: “Financial Firms Boost Cybersecurity Funds,” Nov. 17, 2014.

197

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198

Top 10 Global Business Risks for 2015

Source: Allianz Risk Barometer on Business Risks 2015

9%

11%

13%

15%

16%

17%

18%

27%

30%

46%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Theft, fraud, corruption

Political, social upheaval, war

Intensified competition

Market stagnation or decline

Loss of reputation or brand value (e.g. from social media)

Cyber crime, IT failures, espionage

Changes in legislation and regulation

Fire, explosion

Natural catastrophes

Business interruption, supply chain risk

Cyber is one of the most significant movers in this year’s Risk Barometer rankings, gaining five percentage points to move into the top 5 global business

risks for the first time.

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199

2014 Data Breaches By Business Category, By Number of Breaches

5.5%

11.7%

7.3%

42.5%

33.3%

Source: Identity Theft Resource Center, http://www.idtheftcenter.org/ITRC-Surveys-Studies/2014databreaches.html

The majority of the 783 data breaches in 2014 affected business and medical/healthcare organizations, according to the Identity Theft Resource Center.

Business, 258 (33.3%)Govt/Military, 92 (11.7%)

Banking/Credit/Financial, 43 (5.5%)

Educational, 57 (7.3%)

Medical/Healthcare, 333 (42.5%)

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200

State sponsored groups: Foreign government sponsored

Sophisticated and well-funded

Organized cyber criminals: Traditional organized crime groups

Loosely organized global hacker crews

Hacktivists: Politically-motivated hackers

Increasing capabilities

Insiders: Easy access to sensitive information

Difficult to detect

Terrorists: Destruction of physical and digital assets

Evolving Threats: Cyber Crime and Cyber Terrorism

Source: Lewis Brisbois, Practical Strategies to Address Cyber Risk in Your Business, November 2014

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201

Main Causes of Data Breach Globally

30%

29%

42%

*The most common types of malicious or criminal attacks include malware infections, criminal insiders, phishing/social engineering and SQL injection.

Source: 2014 Cost of a Data Breach Study: Global Analysis, the Ponemon Institute, sponsored by IBM, May 2014

Malicious or criminal attacks are most often the cause of data breach globally. Some 42 percent of incidents concern a malicious or criminal attack, while 30

percent concern a negligent employee or contractor (human factor).

Malicious or criminal attack*

Human error

System glitch

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202

US: Most Costly Types of Cyber Crimes, Fiscal Year 2014

4%4%

6%

8%

10%

13%

14%

18%

23%

Source: 2014 Cost of Cyber Crime: United States, Ponemon Institute.

Malicious code, denial of service and web-based attacks account for more than 55 percent of the total annualized cost of cyber crime experienced by 59 U.S. companies.

Malicious code

Viruses, Worms, Trojans

Denial of service

Botnets

Malware

Malicious insiders

Stolen devices

Phishing + social engineering

Web-based attacks

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203

US: External Cyber Crime Costs: Fiscal Year 2014

2%2%

18%

38%

40%

* Other costs include direct and indirect costs that could not be allocated to a main external cost category

Source: 2014 Cost of Cyber Crime: United States, Ponemon Institute.

Information theft (40%) and business disruption or lost productivity (38%) account for the majority of external costs due to cyber crime.

Information theft

Equipment damagesOther costs*

Revenue loss

Business disruption

Page 204: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Data/Privacy Breach:Many Potential Costs Can Be Insured

Source: Zurich Insurance; Insurance Information Institute

Data Breach Event

Costs of notifying affecting

individuals Defense and settlement

costs

Lost customers and damaged

reputation

Cyber extortion payments

Business Income Loss

Regulatory fines at home & abroad

Costs of notifying

regulatory authorities

Forensic costs to discover

cause

204

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Source: Insurance Information Institute research.

The Three Basic Elements of Cyber Coverage: Prevention, Transfer, Response

Loss Prevention

Post-Breach Response

(Insurable)

Loss Transfer

(Insurance)

Cyber risk management today involves

three essential components, each designed

to reduce, mitigate or avoid loss. An

increasing number of cyber risk products

offered by insurers today provide all three.

205

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206

I.I.I.’s New Cyber Risk Report (Oct. 2015): Cyber Risks Threat and Opportunity

I.I.I.’s 3rd report on cyber risk:

Cyber Risk: Threat and Opportunity

Provides information on cyber

threats and insurance market

solutions

Global cyber risk overview

Quantification of threats by

type and industry

Cyber security and cost of attacks

Cyber terrorism

Cyber liability

Insurance market for cyber riskhttp://www.iii.org/white-paper/cyber-risks-

threat-and-opportunities-100715

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207

PWC Survey: Cybercrime Costs Greater for U.S. Companies

Source: 2014 Global Economic Crime Survey, PWC.

19%

7%

8%

3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Lost $50,000 to $1

million

Lost $1 million or

more

2014Global 2014 USA

U.S. organizations are more at risk of suffering financial losses in

excess of $1 million due to cybercrime.

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208

Marsh: Percentage of U.S. Companies Purchasing Cyber Insurance Increased in 2014

*Take-up rate refers to the overall percentage of clients that purchased standalone cyber insurance.

Source: Benchmarking Trends: As Cyber Concerns Broaden, Insurance Purchases Rise, Marsh Risk Management Research Briefing, March 2015

8%

12%

18%

21%

21%

22%

26%

32%

50%

16%

11%

13%

14%

17%

17%

16%

22%

45%

13%

6%Manufacturing

Communications, Media and Tech

Retail/Wholesale

Power and Utilities

Financial Institutions

Services

Hospitality and Gaming

Education

Health Care

All Industries

Take-up rate 2014* Take-up rate 2013

Ever larger numbers of insureds seek financial

protection via cyber insurance. The

percentage of U.S. companies buying cyber

insurance rose to 16 percent in 2014.

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209

Marsh: Total Limits Purchased, By Industry –Cyber Liability, All Revenue Size

Source: Benchmarking Trends: As Cyber Concerns Broaden, Insurance Purchases Rise, Marsh Risk Management Research Briefing, March 2015

$22.0

$4.2

$9.9 $10.5$9.5

$11.1$10.2

$13.2

$19.7

$6.7

$23.5

$10.5$12.0

$14.9

$21.0

$4.4

$22.2

$12.8

All Industries Comms, Media

& Technology

Education Financial

Institutions

Health Care Manufacturing Power and

Utilities

Retail/Wholesale Services

Avg. 2013 Limits Avg. 2014 Limits

Average limits purchased for cyber risk rose to $12.8 million for all industries and all company sizes in 2014. Power and utility companies witnessed the sharpest

percentage increase in average limits, at 59 percent.

($ Millions)

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210

Marsh: Total Limits Purchased, By Industry –Cyber Liability, Revenue $1 Billion+

Source: Benchmarking Trends: As Cyber Concerns Broaden, Insurance Purchases Rise, Marsh Risk Management Research Briefing, March 2015

$27.8

$40.3

$7.6

$26.4

$44.4

$31.4

$53.5

$20.8$17.6

$40.4

$35

$11.2

$41.2

$25

$57

$9

$43.7

$34.1

All Industries Comms, Media

& Technology

Education Financial

Institutions

Health Care Manufacturing Power and

Utilities

Retail/Wholesale Services

Avg. 2013 Limits Avg. 2014 Limits

Among larger companies, average cyber insurance limits purchased increased by 22 percent to $34.1 million in 2014, from $27.8 million in 2013.

($ Millions)

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211

Cyber Liability: Historical Rate (price per million) Changes

4.2%

2.8%

2.3%

2.9%

2.7%

2.1%

2.7%

3.6%

14:Q1 14:Q2 14:Q3 14:Q4

Average Total Price Per Million Change

Average Primary Price Per Million Change

Cyber insurance premiums were generally volatile in 2014 due to increased frequency and severity of losses.

Average rate increases at renewal for both primary layers and total programs were lower in Q4 2014 than in Q1.

Source: Benchmarking Trends: As Cyber Concerns Broaden, Insurance Purchases Rise, Marsh Risk Management Research Briefing, March 2015

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212

INDUSTRY DISRUPTORS

Technology, Society and the Economy Are All

Changing at a Rapid Pace

Will Insurers Keep Pace?

212

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213

Technology and Insurance

213

Rapid Technological Innovations Are Impacting Many Segments of the

P/C Insurance Industry

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214

Media is Obsessed with Driverless Vehicles: Often Predicting the Demise of Auto Insurance

By 2035, it is estimated that 25% of new vehicle

sales could be fully autonomous models

Source: Boston Consulting Group.

Questions

Are auto insurers monitoring these trends?

How are they reacting?

Will Google take over the industry?

Will the number of auto insurers shrink?

How will liability shift?

Page 215: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

215

On-Demand/Sharing/Peer-to-Peer Economy Impacts Many Lines of Insurance

The “On-Demand” Economy is or will impact many segments of the economy important to P/C insurers

Auto (personal and commercial)

Homeowners/Renters

Many Liability Coverages

Professional Liability

Workers Comp

Many unanswered insurance questions

Insurance solutions are increasingly available to fill the many insurance gaps that arise

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216

A Few Thoughts on the Future of Auto Insurance

Global auto insurance premiums written total about $600B

~80% personal, 20% commercial

US accounts for more than 1/3 of this total (about $210B in 2014)

Innovations in automobile safety will, over time, reduced claim frequency but severities could still rise as repair costs escalate

Claim activity clearly not immune to economy

Frequency declines could lead price declines, aiding profitability

More cars, not fewer will be on highways in the US, world

Exposure (insured car years) grows even as frequency declines

Timeline for large numbers of mass produced autonomous vehicles on American highways is wildly optimistic

Mid-2030s is more likely timeframe; Transition occurring through mid-century

Tech media is enamored with anything involving Google, Apple

Auto insurance will be the largest, most important of all P/C lines for many years to come

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217

Labor on Demand: Huge Implications for the US Economy, Workers & Insurers

Page 218: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

*From publically available sources as of June 2, 2015.

Source: ISO/Verisk.

TNC Ridesharing Arrangements: Insurance Applicability

218

The concern was that TNCs were seeking to offload risk on to personal auto insurers. An increasing number of

personal auto insurers have developed solutions to ensure that coverage gaps are minimized

Page 219: Florida Property & Casualty Insurance Market Update Property & Casualty Insurance Market Update ... 7 P/C Insurance Industry ... P s p lPP Source: NAIC; Insurance Information Institute

Source: ISO.

Ridesharing Regulation/Legislation and Status of ISO Filings as of 9/30/15

219

Status of ISO FilingsStatus Ride Sharing

Legislation/Regulation

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220

Send in the Drones: Potential Rapid Adoption in Industry; Media Loves It

Drones or Unmanned Aerial Vehicle (UAV)

technology is seeing rapid adoption rate in

many industries, including insurance

~700,000 drones in US by year-end

FAA granting Section 333 exemptions for

commercial use and testing of UAS

FAA will require most drones to be

registered by year-end 2015.

At least 5 insurers have received

permission to test

Wide variety of applications: claims, pre-

event property inspections…

Insurers partnering with construction

industry to guide R&D and regulation of

UAV use via Property Drone Consortium:

www.propertydrone.org

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Shifting Legal Liability & Tort Environment

221

Will the Tort PendulumSwing Against Insurers?

221

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222

Over the Last Three Decades, Total Tort Costs as a % of GDP Appear Somewhat Cyclical, 1980-2013E

$0

$50

$100

$150

$200

$250

$300

80 82 84 86 88 90 92 94 96 98 00 02 04 06 08 10 12E

To

rt S

ys

tem

Co

sts

1.50%

1.75%

2.00%

2.25%

2.50%

To

rt Co

sts

as

% o

f GD

P

Tort Sytem Costs Tort Costs as % of GDP

($ Billions)

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, Appendix 1A

Tort costs in dollar terms have remained high but relatively stable since the mid-2000s., but are down

substantially as a share of GDP

Deepwater Horizon Spike

in 2010

1.68% of GDP in 2013

2.21% of GDP in 2003

= pre-tort reform peak

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223

Commercial Lines Tort Costs: Insured vs. Self-(Un)Insured Shares, 1973-2010

Billions of Dollars

$0

$20

$40

$60

$80

$100

$120

$140

$160

73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10

Self (Un) Insured Share

Insurer Share

Tort Costs and the Share Retained by Risks Both Grew Rapidly from the mid-1970s to mid-2000s, When Tort Costs Began to Fall But Self-

Insurance Shares Continued to Rise

$9.5

$15.0

$6.0

1973: Commercial Tort Costs

Totaled $6.49B, 94% was insured,

6% self-(un)insured

1985: $46.6B 74.5% insured,

25.5% self-(un)insured

1995: $83.6B 69.5% insured,

30.5% self-(un)insured

2005: $143.5B 66.4% insured,

33.6% self-(un)insured

2009: $126.5B 64.4% insured,

35.6% self-(un)insured

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, III Calculations based on data from Appendix 4. 223

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224

Commercial Lines Tort Costs: Insured vs. Self-(Un)Insured Shares, 1973-2010

Percent

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10

Self (Un) Insured Share

Insurer Share

The Share of Tort Costs Retained by Risks Has Been Steadily Increasing for Nearly 40 Years. This Trend Contributes Has Left

Insurers With Less Control Over Pricing.

1973: 94% was insured,

6% self-(un)insured

1985:74.5% insured,

25.5% self-(un)insured

1995: 69.5% insured,

30.5% self-(un)insured

2005: 66.4% insured,

33.6% self-(un)insured

2010: $138.1B 56.6% insured, 44.4% self-(un)insured

(distorted by Deepwater Horizon event with most losses retained by BP)

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, III Calculations based on data from Appendix 4. 224

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225

$750,392$653,898

$782,657

$1,045,048 $1,009,788

$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

2009 2010 2011 2012 2013

Average Personal Injury Jury Award,2009 – 2013

Average awards in Personal Injury cases

have increased by more than 1/3 in recent years

Source: Current Award Trends in Personal Injury, 54th Edition; Insurance Information Institute.

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226

$3

,12

3,9

50

$1

39

,76

8

$5

2,6

80

$6

8,2

18

$3

4,8

77

$7

45

,00

0

$1

21

,89

4

$3

,48

6,9

00

$5

87

,00

0

$1

61

,18

7

$3

51

,82

9

$1

,27

3,1

39

$6,392,270

$1

,00

9,7

88

All Liabilities Product Liabilities Business

Negligence

Medical

Malpractice

Premises Liability Personal

Negligence

Vehicular Liability

2013 Median 2013 Average

Porducts Liability and Medical Malpractice cases tend to have among the highest jury awards

Median and Average Personal Injury Jury Award by Type of Liability, 2013

Source: Current Award Trends in Personal Injury, 54th Edition; Insurance Information Institute.

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14%

16%

14% 14%

16%

13%

14%

14%

15%

15%

16%

16%

17%

2003-04 2005-06 2007-09 2010-11 2012-13

Percent of Personal Injury Jury Awards Over $1 Million, 2003 – 2013*

The share of $1MM+ jury awards has returned ot

its pre-crisis high

*Latest available.

Source: Current Award Trends in Personal Injury, 53rd and 54th Editions; Insurance Information Institute.

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228

$1,476

$1,137

$1,002$918

$836 $808 $769 $732

$518$431

$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

$1,600

Antitrust Nursing

Homes

DefamationToxic Torts Motor

Vehicle

Intellectual

Prop

Products

Liability

Worker/

Negligence

Med Mal Breach of

Contract

Dollar Value of Top 100 Verdicts in 2013 by Cause of Action, 2013

Many causes of action can give rise to

catastrophic casualty claims, including

motoe vehicle claims

Source: VerdictSearch as cited in Reevaluating Excess Casualty Protection as Liability Losses Increase,

Marsh Risk Management Research Briefing, Oct. 2014.

($ Millions)

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Business Leaders Ranking of Liability Systems in 2015

Best States

1. Delaware

2. Vermont

3. Nebraska

4. Iowa

5. New Hampshire

6. Idaho

7. North Carolina

8. Wyoming

9. South Dakota

10. Utah

Worst States

41. Arkansas

42. Missouri

43. Mississippi

44. Florida

45. New Mexico

46. Alabama

47. California

48. Illinois

49. Louisiana

50. West Virginia

Source: US Chamber of Commerce 2015 State Liability Systems Ranking Study; Insurance Info. Institute.

New in 2015

Vermont

New Hampshire

North Carolina

South Dakota

Drop-offs

Minnesota

Kansas

Virginia

North Dakota

Newly Notorious

Arkansas

Missouri

Rising Above

Oklahoma

Montana

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230

The Nation’s Judicial “Hellholes”: 2014/2015

Source: American Tort Reform Association; Insurance Information Institute

West VirginiaIllinois

Madison County

New York City Asbestos

Litigation

Watch List

Atlantic County, New Jersey

Mississippi Delta

Montana

Nevada

Newport News, Virginia

Philadelphia, Pennsylvania

Dishonorable Mention

AL Supreme Court

PA Supreme Court

California

Florida

Volkswagen: Massive tort actions, fines, penalties certain. Are others vulnerable? Issue of cheating on

environmental standards and liability looms large.

Assignment of Benefits issue

looms large in FL

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Thank you for your timeand your attention!

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