MICHAEL J. FLORIANI, PMP2 Southwind Lane • Downingtown, PA 19335 • mfloriani@verizon.net • (610) 518-0587

SKILLS SUMMARY

Over 10 years in technology and operations project management. Experience with planning and overseeing projects, training and process improvement. Knowledge in product development and account management. Team player in creating high-quality processes and procedures. Expertise within varied industries, especially those with planning and implementation challenges.

ACCOMPLISHMENTS

Wind-Lock Corporation Reduced transportation costs by $175,000 through streamlined integration processes.

Reduced packaging holding costs by 20% by creating a vendor-managed inventory system.

Increased customer service efficiencies by 50% and reduced costs more than $65,000 by developing a new corporate product return process.

Generated revenues of $2.5 million and gross margin of 43.2% by creating a strategic corporate/vendor relationship.

Decreased costs by 15% on $1 million ERP implementation while meeting all deadlines.

Sikorsky Global Helicopters

Improved communications of project performance through the development and implementation of a project scorecard.

Unisys Corporation

Achieved $1.4 million sales engagement by developing “proof-of-concept” server test project for major healthcare account.

Won $800,000 healthcare service contract by developing and presenting Disaster Recovery marketing value proposition to executives at major healthcare conference.

Improved technical service delivery efficiencies by 25% by revising services delivery model and providing training to national sales team.

Won 100% Club Award for exceeding team quota of $15.2 million on enterprise servers.

IBM Corporation

Won IBM Means Service Award for outstanding national account customer satisfaction.

Shortened accounts receivables by 30 days on revenues of $1.1 million by developing a consolidated invoicing system and coordinating payments with national client.

EDUCATION AND CREDENTIALS

Post-MBA – Healthcare Administration • VILLANOVA UNIVERSITY, Villanova, PA

Master of Business Administration (MBA) • UNIVERSITY OF PITTSBURGH, Pittsburgh, PA

Bachelor of Science, Management • UNIVERSITY OF DAYTON, Dayton, OH

PMP (Project Management Professional Certification) • PROJECT MANAGEMENT INSTITUTE

Lean Six Sigma Black Belt – Healthcare • VILLANOVA UNIVERSITY, Villanova, PA

Dale Carnegie Training • King of Prussia, PA

MICHAEL J. FLORIANI, PMP • Page 2

PROJECT MANAGEMENT EXPERIENCE

SYNTHES, West Chester, PA 2011- Present

Project Manager

Conduct product development project management activities for leading U.S. medical device company.

Led U.S. and global medical device new product development (NPD) projects that included risk management, resource planning, schedule development, and communication planning while coordinating activities across regulatory and shared services departments throughout the world.

SIKORSKY GLOBAL HELICOPTERS, Coatesville, PA 2007- 2011

Project Manager

Provide project management leadership for largest U.S. full-service rotorcraft company.

Controlled all aspects of aircraft production planning which included development of project scope, WBS deliverables, project plans, resource utilization plans and Earned Value metrics.

TRAINING AND TECHNICAL ACCOUNT MANAGEMENT EXPERIENCE

UNISYS CORPORATION, Malvern, PA 1999 - 2006

Technical Account Manager – Healthcare Software Vendors

Served as liaison between sales, marketing, engineering and healthcare independent software vendors (ISVs) by performing as subject matter expert in sales engagements.

Led efforts to create business solutions and marketing value propositions for healthcare program office through engineering and vendor benchmarking. Supported RFP process and assisted marketing and sales organizations by participating in national sales conferences.

CompUSA, King of Prussia, PA 1993 – 1994

Corporate Technical Trainer

Provided Microsoft desktop application training to corporate clients and assisted Training Manager with business development activities.

IBM CORPORATION, Camp Hill & Pittsburgh, PA 1984 - 1992

Account Representative – Large Account Branch Office

Managed national commercial and federal account activity with a team of IBM Systems Engineers and Sales Representatives.

MANAGEMENT EXPERIENCE

WIND-LOCK CORPORATION, Leesport, PA 2006 - 2007

Director of Operations

Directed technical, logistical, and administrative operations of $20 million building products wholesaler to construction supply distributors.

Lead operations and strategic direction with full responsibility for bottom-line factors, including long-range planning of operational processes. Directed all operations for ERP implementation that included physical and technological design changes of corporate distribution center.

TECHNICAL SKILLS & PROFESSIONAL ASSOCIATIONS

PeopleSoft, SQL, Microsoft Project, Crystal Reports, Visio, Excel, PowerPoint

MEMBER OF PROJECT MANAGEMENT INSTITUTE SINCE 2004