Flexible Leadership

Http://www.power-hour.co.uk – Bite Size Training Materials

Flexible Leadership

Flexible Leadership

Http://www.power-hour.co.uk – Bite Size Training MaterialsHttp://www.power-hour.co.uk – Bite Size Training Materials 2013

By the end of the Power Hour you will be able to:• Describe four different styles of leadership• Explain when each is useful and when it isn’t• Identify your own ‘natural style’ and specific

situations when you need to adopt a different one.

Flexible Leadership

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Different Characters, Different Qualities

What do these different characters bring to the ‘Leadership’ Party?

Flexible Leadership

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Direction and Support

Directive Behaviours

• Telling• One-way• Structured• Specific• Assertive• Detailed• Decisive

• Uncompromising• Focussed

• Determined• To-the-point• Taking control

• Rescuing

Supportive Behaviours

• Listening• Asking

• Recommending• Discussing• Persuading• Showing• Helping• Two-way

• Open to change• Unhurried• Counselling• Accepting• Reflective

Flexible Leadership

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Situational Leadership (Hersey and Blanchard)

Flexible Leadership

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Situational Leadership

Directing Style

Actions that can be associated with this style are:• Provides instructions• Sets specific goals and objectives• Checks work frequently• Reinforces tasks with

demonstrations or written guidelines

Skills that can be associated with this style are:• Being decisive• Communicating clearly• Goal setting• Assertiveness The directing style tends to be

useful:• With brand new staff• In a new situation (e.g. when

implementing new procedures)• When quick, decisive action is

required• When cascading down factual

information from senior managers

Flexible Leadership

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Situational Leadership

Coaching Style

Actions that can be associated with this style are:• Sells decisions to staff - ensures

that they understand them• Praises good work• Provides feedback• Helps staff to find/see

appropriate solutions to problems

Skills associated with this style are:• Influencing• Giving feedback• Motivating people• Being decisive

The Coaching style tends to be useful:• To develop individuals• When motivation is low• When there is no single correct

way to do something• When solving a problem• When an unpopular action has to

be taken

Flexible Leadership

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Situational Leadership

Supporting Style

Actions that can be associated with this style are:• Involves people in decision-making• Encourages contributions and

suggestions from the whole team• Keeps people informed of what is

happening• Listens to the team

Skills associated with this style are:• Influencing• Facilitation skills• Problem solving• Listening The supporting style tends to be

useful:• With experienced staff• In potentially sensitive situations• When there is time to consider

various options• When someone has lost confidence• When managing individual issues

Flexible Leadership

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Situational Leadership

Delegating Style

Actions that can be associated with this style are:• Delegates responsibility for

certain tasks• Empowers people• Allows risk taking and innovation• Expects people to correct their

own errors

Skills that can be associated with this style are:• Delegation• Coaching• Listening• Motivating people The delegating style tends to be

useful:• With experienced and motivated

staff• In routine situations, or where clear

guidelines have been agreed and communicated

• When there is time to consider various options

• When risk associated with a project is low

Flexible Leadership

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Make it Work at Work

What are you going to DO as a result of

this Power Hour Session?

Flexible Leadership

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Thank YouThese slides have been produced as an optional

resource to support an interactive Bite-Size Training session on this subject.

A full set of materials, including detailed Session Leader’s Guide, Delegate Workbook and supporting activities can be purchased from our Training Shop

Our Training materials are licence-free, but are for use by the purchaser only.

They CANNOT be passed or sold on.