fix your broken billing system to grow recurring revenue
DESCRIPTION
Consumers today demand more personalized and tailored offerings than ever before. A broken billing system can hinder success in today’s hypercompetitive environment as consumption and behavior patterns are rapidly changing. You can resolve broken billing with the right monetization platform. Check out this presentation to understand how Aria’s Cloud Billing and Active Monetization Platform can help grow recurring revenue, customer satisfaction and your business.\nDownload the complete ebook to transform your billing system http://info.ariasystems.com/billing-is-broken.html - PowerPoint PPT PresentationTRANSCRIPT
Turn Your Broken Billing System into a Modern Monetization Platform
2©2015. Aria Systems Inc. All rights reserved.
The New Normal: Continual Disruption
Hypercompetitive Environment
Purchasing and consumption patterns are changing
Customers are demanding more personalized offerings
Business models are moving from product to service-based Anytime, anywhere access from any device
The cloud is powering change
3©2015. Aria Systems Inc. All rights reserved.
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Issues that prevent you
from maximizing
your recurring revenue
Unclear about customer wants and
needs
Data silos give conflicting information, resulting in a fragmented customer view
Billing complaints
Revenue leakage
Inability to manage recurring revenues, opportunities, offers, and quick time-to-market
How Can You Tell if Your Billing System is Broken?
4©2015. Aria Systems Inc. All rights reserved.
Sell the same assets in multiple ways
Support multiple recurring revenue models
Minimize churn and grow customer lifetime value
Connect customer demand with tailored offerings
Start-ups: Forge out of the box business
models
Incumbents:Gain nimbleness
A Modern Monetization Platform Allows You to Better Convert Assets into Recurring Revenue
©2015. Aria Systems Inc. All rights reserved.
Extensible product catalogMonetization and
pricing flexibility
Transaction proration
Security compliant
Integrated
Configurable
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Litmus Test to Review the Effectiveness of a Monetization Platform
6©2015. Aria Systems Inc. All rights reserved.
Monetization Done Right Can Change the Shape of Your Sales Funnel
A Better Way to Monetize
Engage Recurring Customers
Grow Recurring RevenueTypical Sales Funnel
Opportunity
Closed
7©2015. Aria Systems Inc. All rights reserved.
Flexible business models (e.g. Uber, Roku) can disrupt established playersNew value added services can be easily monetized
Competitive advantage gained through business agility and responsive monetization
Agile systems can scale
Cloud-based services offload processes so start-ups can focus on selling
The Right Monetization Platform Helps Start-ups and Innovators
8©2015. Aria Systems Inc. All rights reserved.
Link together customer info residing in silos
Move away from slow moving legacy practices and brittle systemsGain efficiency and scale
Smoothly run promotions
Accelerate time-to-market up to 40% by 2020
The Right Monetization Platform Helps Established Players
9©2015. Aria Systems Inc. All rights reserved.
The Right Monetization Platform Resolves Broken Billing
• Dynamic catalog• Flexible pricing• Promotions
• Entitlements• Parent/Child• Customer history
• Agile billing• Secure payments• Dunning
•MRR/ARR• Rev rec• GL integration
Product Manageme
nt
CustomerManageme
nt
BillingManageme
nt
FinancialManageme
nt
Active Orchestration of Revenue Moments
Platform APIs | Connectors | SDKs | Reporting
INTEGRATIONS
10©2015. Aria Systems Inc. All rights reserved.
Does your billing system constrain the services
and pricing you can offer?
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Are your competitors going to market with new offerings faster than you?
Is your view of customers fragmented?
Do your customers complain about the billing
experience?
Are you unknowingly giving products away or charging the wrong amount (revenue leakage)?
Take This Quiz to See if You Need a New Billing Solution
If you said “YES” to more than one
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