five tips to get more from existing donors
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These 5 tips can help you increase donations from existing donors and improve donor loyalty.TRANSCRIPT
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Five Tips to Getting More from Your Existing Donors
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Getting More from Existing Donors
5 Use a Personal Touch
2 Giving History – How Often, How Much and When
4 Refresh Your Message
3 Ask for the Right Amount
1 Understand Current Donors and Fill Information Gaps
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1a. Understanding Your Donors
Do you have complete, up-to-date information?
Full name, contact information (required)Age, gender and other demographic information (required)Contact preferences (required)Family, business and organizational relationships (need to have)Other interests (bonus)
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1b. Filling the Information Gaps
Data CleansingStandard formattingCorrect missing or outdated information
Data AppendingIncorporate new or missing informationChange of addressWealth dataFamily or business dataOther interests
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2. Giving History
Giving history should include:Amount of last giftTotal amount of all giftsHow frequently they donateDate of their last gift
Regular or repeat donors should get special attentionDoes their giving history align to their wealth profile?
Maybe you should ask for more?
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3. Ask for the Right Amount
Analyze donor data to determine the best ask amount
Prior donor behaviorWealth and giving capacity
Consider giving tiers – even for small gifts
If the only gift option you have is $25, then that’s all someone will give
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4. Refresh Your Message
Make your message all about them – put the donor firstHave multiple versions of fundraising communicationsTest to see which resonate and with which audienceVary your message
One-time donors, lapsed donors and repeat donors should get different messagesChange the ask based on the audience
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5. Use a Personal Touch
Personalize your communicationsFind out what they want to hear – and how they want to hear it
Not every communication should be an askTry a newsletter or blog
Solicit on their scheduleSomeone who gives quarterly may be annoyed by a monthly solicitation
Consider loyalty programs for donors – and cultivation for higher level gifts
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WealthEngine Can Help You Get More
Data Appends – Wealth, demographic and lifestyle attributesCircle of Friends – Uncover family, business and organization connectionsAnalytics – Detailed insight into donors and prospects
SegmentationProfilingFeasibility StudiesAsk AmountGift Models
Campaign Services – Deliver your fundraising campaigns with precision
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To learn more about WealthEngine’s services
and
our free screening offer, contact us at:
[email protected] or 1-800-933-4446