[FIVE]

ORDER FORMS

Order Form Thts Order is placed under thts Agreement between the Contractor and the Contract Authonty and tncludes Parts A. B and C or this Order_

RTA

(I) Customer

Name ol Customer

Service Address

Customer's Representative

(II) Contractor

Name of Contractor

Service Address

Contrador's Representative

(ill) Agreement

ORO R DETAILS

Spedfy Agreemetll number and btle Tille

(lv) Modules that apply to the Contract, as agreed between the Parttn

Module 1 - Hll'Ciwate Acquis•IIOn and lnsl.alatioo 0 ModUle s - Data MaNgemel\1

Module 2 - Hllldwate Ma•ntenance SeMces 0 Module V- Te~e<:omrnuncabons

Module 3 - t.leensed Software 0 Module 9A- GTA Broadband Local Access

Module 4 - Oovelopment Services 0 Module 10 - Web Services

Mndule 5 - Sottware Support Serv1ces 0 Module 11 - Manoged Servlcea

Modulo 6 - IT Poraonnol 0 Module 11A - GTA ISM

Modulo 7 - Protosslonal Services 0 Module12- Syslemslntegrotlon Services

(v) Person who has authorised Submission of this Order

Name Tille

Date 20

0

0

0

0

0

0

0

l

{vi) List of Attachments The following annexures are attached:[Set out particulars of any annexures]

(vii) Order Form Prevails

In the event of any inconsistency between the Official Order and any document attached to or expressly incorporated as part of the Official Order the content of the Official Order shall prevail.

(viii) Acknowledgment of Contractor The Contractor hereby accepts all aspects of the Order. In witness whereof the Contractor has signed this Order Fonn

on the day of 20

SIGNED for and on behalf of the Contractor by

(who by this execution warrants his authority to so sign) in the presence of: -

Witness

OR

THE COMMON SEAL of [Name of Contractor and ACN]

has hereunto been duly affixed in the presence of:-

Director

PARI 6 ORDER TAl

No. Details to be Included from the Agreement Minimum conditions required Order Details agreed by the

by the Contract Authority Contractor and the Customer .. B1 Risk management. (clause 8.1)

(a) Insurance Require1nents (a) Insurance Requirements

Insurance obtained by lhe Contractor under the

Agreement (Contract Authonty to Include)

Customer to speclfy any additional insurance that

11 reqwes to the Insurance the Contractor holds under the Agreement

(i) Specify type of Insurance requ1red by the Customer

(ii) Specify the term

(iiQ Specify thlil amount ol Insurance:

(b) Financia l Security (b) Financial Security

Financial Security provided by the Contractor

under the Agreement (Contract Authority to

include):

Customer to specify any aCJCIIti<lnaJ secunty tnatlt

requires m add1Uon to the Fmane1a1 Security !he

Contractor has provided under the Agreement including.

(i) Specify the date by which requlfed; and

(ii) The maximum aggregate sum:

(c) Performance Guarantee (clause 8.3) (c) Performance Guarantee

Arfi Performance Guaranlee prOVIded under the Agreement (Contract Authority to Include)

Customer to spe<:~fy any addl~onal Performance

Guarantees rt reqwes In addi1Jon to thos·e provided under the Agreement

No. Dtt.llls l o be Inc luded from lhe Agreement Minimum conditions roqul ro<l Order Oetall.s11greec by lhe

by the Contntct Autho rity Corllroc;tor and the Customer

(CI) l lmllaUon of Uabillty (clause 8.5) (d) Lirrn1atron of ll1blllty

ln-ett Uilb .ty IQiee.l oy Contrad AUUlOrity flf any)

Cq~cractor • ~ a Sm~Uao ~ En:erpose c:alegOry III<Mf tne ~1-llabiJCy can oe capped II lne uppel' rm.t d ~ soecilied in

8 l(il} ·~ 1'119111)

Con\I'ICtOI Is oltenng 1~ semces undor 11\e Agrecmtnl Wllldlln\/Oive eoo-to-ero muttlllilrnef netwofks wrtllout Lmbreila servrce

level contlliCtt and/or pllyor~:<il oelwork assets wtrld1 •re 111 the publiC domain- tlablldy can be

capped 91 tl\e upper hm1t of msumnce specified in B 1 (a) (per event),

Contractor Is offering Products or Sef\flces under the Agreamanl which lhe Contract Authority has ldentiRed as suitable to have liability caps applied - liability can be capped at level set by Contract AuthoritY aoo noted 111 t111s oF1:ler ·-tnacrl whether CuSiomer requires rncrease in cap

and amount

CusiQIMI to speoly of liability IS to be capped ul1def ltle Contrad and tile amourn or mclhod of

ael8fn'lltWI9 tne amoun~~nacroniancewim clause

803

Custornll' 10 amttt h$lr ~~ assessrnelll pllln

No. Detai ls to be included from the Agreement Minimum conditions r<>quired Order Details agreed by the by the Contract Authority Contractor and the Customer

62 Information Managemenl(ctause 9.1)

Customer to speofy and or annex any lnformabon that the Contractor must treat as Confiaenlial Information;

r--- --Contractor to specify any •nformauon that trte Customer must treat as Confidential Information. ..-..--.. -Specify if lim•ted disclosure or Confidential Information is permitted by a party ana set out the

conditions of dtsclosure

83 Intellectual Property (clause 9.2)

If Applicable tile Customer •s to Speclfy any Oeiiverables that I he Contractor will ov.n and refer to any agreement In retauon to royalties.

- ·-Customer to spec•fy in the Order II IP rights in Dellverables shall vest in both the Customer and the Contractor:

· ·-·"-·-"·--~------·----- -

Customer to specify any rights the Contractor has to use a Dellverabtes:

84 Secrecy and Security (clause 10.3)

Customer to spec•fy any secrecy or secunty requirements that the Contractor is to comply with during the Contract

----- ·-··---

85 Contractor's Obligations (clause 11) .......... 4----~-.- ...... M .................. ~ ......... -·--·------·--(a} Quality Assurance Arrangements {clause

11 .4.2(b) ---Customer to specify any quality assurance and compliance arrangements that II requires: -Specify whether Defiverables are new or otherwise

(b) Compliance with Standards and Codes (clause 11 .7)

(i) Customer Is lo specify any codes. policies or guidelines the Contractor 1S to comply with.

- '" .. -+----(il) any licence or accreoltation

requ11ements:

(C) Credit/Debit Card (clause 16.1.3)

Custome</Contractor to spECify any crect.U debol

card or electronic racsllty that the Customer may use to pay the Contractor:

No. Details to be Included from the Agreement Minimum condiUons required Order Details agr&ed by the

by the Contract Authority Contractor 11nc1 the Customer

(d) CSI C0$15 (clause 11.11.1(d))

I men est costs -- -(e) Reports (clause 11. 12)

SpeQI't report$ requi~. (If any) time fw pn:Msaoo

and format

66 Cu•tomet'a Obllgatlon•

(a) CSI (clause 12.2)

(1) Customer to speofy any CSI it is providing and any c:osts the Contractor is to pay lo use tl

1-(II) Customer to reference or attach any

Contract Specifio;;~ons relevant to the CSI.

1--· ---(b) Customers Personnel (clause 13.3) -·-------- ··---··-_,..__ ...

-·~·

Custooner to specify if it Is makrng personnel available and their roles and responsibilities:

1-· - --·------(c) Site Preparation and maintenance

(clause 12.3) ·-Specify the Party respqnsobie

BT Personnel (clause 13.2)

(a) Specified Pen;onMI

Nominate the key pe~oel (or any) Vlho are 10 be

d«<iealed to prOVIde the Oelll/efablea

(b) SuCH:ontr.l<:tOrs (clause 13.5.3) -Customet to spec4y If a statu101y dedarc;;ion subCOOlniCIOIS, SIJbSJant.ally n !he form or scl'ledule 4 Is requored

88 Performance ol tile Contract (clause 14)

(a} Delivery (clause 14.1 and 14.2) --Customer to specJfy the ..... _, .... --~ ·-

(I) nahml of the De,lverable-: 1----------··- .

(II) Volume or the. Deliverable. ~·--- ............ .. ·--·---~ .. - .. ,_ .. ___ .....

(Ill) date of delivery· ,_, __ , ___ , .... _ .. ,' " -~· . ·-~·--~---.. -------

(lv) Site to be delivered to· ·---- -(v) hours or delivery

No. Details to be included from the Agreement Minimum conditions required Order Details agreed by the

by the Conl.ract Authority Contractor and the Customer

(b) Acceptance Te$tlng (clause 14.5)

Specify if Acceptance res~ng is required:

(i) sp~ify Acceptance Notification Period: -(ii) specify party 111 conducl Acceptance

Tests and annex or detail information to be Jncludect In acceptance test plan: -·-· ·--·····-

(iii) specify the commencement date for

Acceptance Tests -· {iv) specifY the Acceptance Period

(v) spec•fy the Acceptance Cnlena

(vi) if agreed, spec•fy the number of !lours on each normal worktng day for the runn·~ng

oflhe Acceptance Tests: ----···- ---·-·---·-·-------

If Acceptance Tests 11re not required, Cusiomer to specify if the Actual Acceptance Date (AAD) ~Aill

occur five bUsiness days or anotner number of

days folloWing the delivery or a Deliverable

(clause 14.3.2).

(c) Documentation (clause 14.6)

Specify any additional pubhcabons or aids to be

made available by the Contractor and the charge

(if any): --·-- - - --

Specify the number of additional copies of the Documentation being purchased by the Customer

and the charge: --·----------·-.. --...... _ Specify dates Documentation is to be delivered:

98 (d) Escrow (clause 14.8)

Specify if escrow arrangementos required

Tfi'Tle for escrow anrangement to endure.

89 Project management (clause 15)

(a) Management Committee (clause 15.2)

--~·-~-----------

Specify if subclause 15.2. 1 to 15.2.4 are to apply: -- ,_. ________ , __ ,,._ .. ,_,,_ , _,.. __ -If subclauses 15.2 1 to 15.2.4 are to a,pply. specify

the persons on the Management Committee and

any additional functions they are to carry out --Nominate Project Manager/Officer for each Party

No. Details to be inclUded from tne Agreement Minimum conditions required Order Details agreed by the

by the Contract Authority Contrac tor and the Customer

(b) customer Contract Review Procedures

(clause 15.4)

Specifyifsubclauses 154 1 to !5.4,2are to

apply:

Specify any specific time Intervals for service and

performance reviews: ---SpeCify any other matters to be reviewed· .. _ {c) Site p reparation (clause 15.5) --Specify if subclause 15.5 1 Is to apply and the

Contractor is 1o provide a Site Speeificanon: 1- - -

(d) Implementation planning study (clause

15.6) -- - --Specify if subclause 15 6 Is to apply: _._._.,,, ..... _ .. __ ··---·-Insert IPS objectives and time for provision of

study. -·----.. ·--------··- ··--·-(e) Project Implementation and Payment

Plan (clause 15.7)

Specify if clause 15 715 to apply-

(f) Staged Implementation and Right to Terminate (clause 15.8)

Specify 1f clause 15 Bls to apply; - _____ ,.,. (g) Time ofthe Essence (clause 15.10) ------·--· ..

(i) specify 1r clause 15 10 to apply: - . .._ .... _ .. ________ . ____ , __ ,.,_

(ii) Due Date for performance and

Milestones. !----- ·-·· .. ····-· ·-·--.. -· .. -~ ---·-·-·-(Iii) Method of calcvlat•on of liquidated

Damages (LOs)·

{iv) No. of days LO IS to be applied.

89 (h) Retention ot Moneys (clause 16.5)

Customer to specify If percenlage of Conlracl Price is to be retamed by I he Customer until AAO

of a Deliverable: 1--- .. ----·----- ..

(i) Business Contingency Plan

(clause 15.11) ,_, ___ , ----·-.. ---~·-

Specify 1f subctauses 15 11 Ito 15 11 4 are to

apply:

(i} Customer to specify the Business

Conbngency Se!Vices 11 requires and the

penoo of the ServiCeS

{iij Customer to state the periods that the

Business Connngency Plan must be updated by the Contractor.

N o. Oetalls to be Includ ed from the Agreement Minimum conditions raqulrod Order Del-ails agreed by the

by the Contract A uthority Contractor and the Custom~

[u•) Customer 10 ·~•fy ltle lime periods lt\at

tne Contrac:~or 1s to test the operablrrty of

the 8IJSI!leSS Conbng~ Plan_ --(lv ) Custom~ 10 specify any Information !o be

lndU(Ied '" the Business Conbngency

Plan (Part2)

8 10 Paym~nt (clause 16)

Set out tn tne amounts and the ttmes paymem IS

due (NB Not reqwed tf a Project. lmpl~mentattOn and Payment Plan Which

1nc:tudes this mfotmaltOn ex•sts)

Spe<:tfy wnelher the Contrae1 Price is ftxod

6 11 Contrac t Variations (clause 17. ~) -· .. ·--· Specify Whether Schedule 12 to apply

; -

B12 Termination fo r convenience

(clause 18.4 .. 2)

tnsen whether fiJJ1her compensanon rs payable

and spe<:JI'f amouM

6 13 Addit ion al Conditions (ci&U$e 6 .3)

Specify any addrtlonal conchtlons

" ,'\A

P~R1 (' MOD

ORDER FORM DETAILS MODULE 1 HARDWARE ACQUISITION AND INSTALlATION

No. Details to be Included from Module 1 - Minimum conditions required Order Details agreed by the

Hardware A cquisition and Installation by the Contract Authority Contractor and the Customer

C1.1 Hardware being Ordered (clause 1.2) ---Specify U1e Hardware to be provided: ·····-·- ··---- ~··-·

-- -C1.2 Delivery and Installation (clause 3)

Specify if the Contractor is to Install the -Hardware· 1-

--Specify rf the Contractor rs required to --demonstrate the use or the Hardv.are.

1-Specify any additional costs for installation

and demonstration· 1-·---· - "-Specify any additional costs for removal

packaging·

Contractor's Specification (clause 3. 1)

Annex reference the Contract Specifications·

--c 1.3 Integration and Training (clause 4.1) 1-

Specify any integratlo~ services ··-·-·-·--the Contractor Is to carry out: -- --···- ····-·- ··- ··-

Specify and traming to be carried out by

the Contractor and any addiuonal costs.

1-

SpeCify any ttatnrng mateoaiS lhe

Contractor is to provide j.-

-- ----- --c 1.4 Warranty Period (clause 5.11 --·---· .. ·--· b

Specify lf the Warranty Penod is to be -greater than 365 days frorn the AAD: ' .... ---

1- ---C1.5 Contract Price --

Specify prices for Hardwate:

ORDER FORM DErAILS MODUlE 2 HAROW4Df · ;AI! IT NAN E FRVICf

No. Ot!taUs to be Included ITom Module 2- Minimum cond•tlons r~~qulred Order Details agreed by the

Hardware Maintenance Services by lhl! Contract ~uthority Contractor and the Customer

C2.1 Hardware Maintenance Services (claus!!" 1.2)

Specify the liardware Maantenance Servtces to be 1-provided

Specify the Hardware ttlat ts the subJect 1- - - -of the Hard\va~e Matntenance Servtces -- -

--- -C2.2 Contr.~et Period (clause 2)

Speedy llle Con !tact Perto<l tor the 1-Hal'dware M:l•menanee SetVM:eS I~

--Commencement Dale (clause 2)

Speetry the Commenoemen1 Oate for the -·- --Hardware Maintenance Services .... , .. .......... ' .... ·- .... , ... .-... - .. ----~····

- ,....,..._ liardware Warranty Period (clause 2) .. _ ... _ .... .. -·· --·-·---Spedfy If the Hardware Warranty Pertod For the 1- .

Hardware Matntenance SeNICes •s 1- -Greater than 365 days after MD 1-

C2.3 Contract Spe<-incatlons and SLA (clause J)

Annex or reference the Contract Speafocallons -(clause 3 1)

-Annex or reference the SlA (CLAUSE 3 2) 1-(tfany)

NB -lnciudtt fesponu tlmfJS for recuti:ai/Ofl

of Defects m the SLA or In this sectiOn ·-of the Order ·--·- -

RDER FOHA OET NlS MODULE 2 HARD\'VARt t..Atr. ENANCE ~ERVICES CONTINUED

No. Cola Us to be Included from Module 2- Minimum conditions required Order Details agreed by the

Hardware Maintenance Services by the Contract Authonty Contract« and the Customer

C2.41 Site (el•un l-2)

Speollf the S•:e at .-heh !he H;ttdWare 1-t.Ulril!'n8l'oee Sef\1Ce5 are 10 be J)elfonr.sd.

Speoty •ny OChel fac;aitoes !Nt tt>e

Cu~cmttf .. to prOVICie 10 etlllble 1t1e

Conll.etor 10 provide tile Hardwate

Malnlen<tnce Se<vttes -- --C2.5 Preventauve Malntenance (clause 4.1) -

Specoty the llllleS Preventallllt Maintenance --ServiCel life to be pe!formed If atr>J

--Annex or reference rt appllcel)te the ---.. --··------....... --___.. Preventative Maintenance schedule. 1-.-- 1--·---- _,_,...._

---C2.6 Remedial Maintenance (clause 5.1) --

Speel!y the Remedial Ma10te11ance SelvK:eS

1-Speal~ ll1e umes Remedial Maintenance

Storvices are to oe pe!fooned I ~

1-Sp.oty the charoa payabte ror i1IIY --Remedoa1Malllt8fl<lflat ~ petfouned

OIASICIIt lha ~ Pl!nOd -~

C2.7 Conttect Price -- --Speclly pnce$ for HardWare M31t1tenana!

Servoc:es - --- -----

No. Details to be included from Module 3- Minimum conditions required Order DetaDs agreed by the Licensed Software by the Contract A-uthority Contractor and the Customer

C3.1 Licensed Software (clause 1.2) ---Specify the Ucensed Software to be provided. -·-·-·--··---·- ··-··-.. ---·-· ·------·

------ --C3.2 Licence Period (clause 2) -- ----·--·--·· .. ----·

Specify if the Licence Is not to be a perpetual ~ --licence and specify the term of the Locence: ---

C3.3 Class of licence (clause 2.1) -Specify the Class of ltcen<:e. -

Specify the number or copies of the licensed ··--__________ ,., __ ,

software to be provided to the Customer:

C3.4 Licence Rights (clause 4 .1) 1- --- - ··-···-----·-·-·-............. _ .... _

Specify and additional ltcence rights that the Contractor must provtde to tne Customer.

C3.5 Warranty Period (clause S)

Specify if the Warranly Period ror lhe licensed Software ts to be greater than 90 days

-· from the AAO·

C3.6 Protection and Security of the Licensed -· .. ___ Software (clause 6) -·------· .... ___ ,......_.. _____ ,_ .. ,,._,. __ , ____

Specify if the Customer must maintain records of ..... "-· .. ·~ ....... -·----·-··--~

the location of all copies to the Licensed Software: ···--------·--·---------- -

C3.7 Updates and New Releases (clause 7) -Training (clause 7.2) -Specify any tratntng the Contractor is to provide and the costs (It any) to enable tne customer and Its Personnel to operate an Update or New Release

- --- ----Installation (clause 7.5) ·-···-------··-- ·--Specify any installation costs: - --·-·· ... -~-- , ... ,_, __ , ............. ' ···---·--·-·~·-·-·-·-·

Time and materials rates to be listed; _. ......... ~-............

- --- ·r-.. ··-~·----·

Updates and New Re111ases (Clause 7.5) ···-Specity any costs for New Releases; .. -·--

-Specify if lbe Conlrad()f' Is to wpply Updaies and New Releases Ourong any Software SuJ;tport Servtees and the costs (If any}: -

~-·--

Additiona l Software (clause 7.5) -· .. ·-.--·-··· -····-·----.---··--··-··-r--.... ~ spectty any additiooal soMware that is not an - · - ........ _ ........ .... .. -···-··--· .. ···~ .. --.. ·-Update or New Release and its cost:

MOOUL:E 3

No Oet.ils to bt lnt:luded from Module 3 - Minimum conditions r.qulred Order Deans agreed by the Licensed Softwwe by the ContrK1 Authority ConiiKtor 111d the Customer

C38 Designated EqUipmtnt and Location (danse 8)

Speedy of the uu of tno liCei>Sed Software IS

restncted to erry Deaogna'ed Equ pment:

-Speofy of the Licensed Software may only be

operated at specaflc: lo<:allOn$

I~

C3 9 Consequences of termlnauoo (clause tO)

Spealy of u·ut Customer IS to destroy or return

to the Contractor all copoes of the LJCensed -Software and all related Documentation after oo•-·•·a--•·--- ·-· the termination of tt1e Llcnece: 1- .. - . '

- •. ......._ ... _.., ______ ,,, Specify If 1 he use or Licensed Software fer

1-archtval purposes will be subject to any

t ~

restnc:tJons

C3.10 Reverse Engineering (Clause 12) -Speoly any spec:lfc oghts the Customer

has to reverse assemble Of revE!f'X! com~te

the l.Jcensed SoltNite tn add loOn lo any --~

nOhts the Customer may have under !he

Copynght Act (tg(!S (Cth)

--CS.tt ContTKt Prlco

Speclfy pnc;es for L~c:ensecl Soflwace. -

·M E A!L~ MODULES QFlWARE s._p,. '1T SERVrc=s

No. Details to be included rrom Module 5- Minimum conditions required Order Details agreed by the Software Support Services by the Contract Authority Contractor and the Customer --- ---

C5.1 Software Support Services (clause 1.2)

Specrfy the Software Support l:iervlces to be

be provrded, these may inclu<le but are not -llm~edto

(a) telephone support -- -" (b) e-mail and fax suppori; -·-··- ·--· (d) web-based support: _ .... ~ - - ···-·-·· - --·-- .. -· .. --- .... ---~MO·O'<

(e) one-site support. ---

Specify the support period 1-

Specrly the Suj)port Servrce Fees 1- --- ---

Specify nme and Material$ rates for

additional services: ...... - ···- ·-····- -··--·- 0- 0HO __ ,_ , ...... _ .. OOOOO_O ___ M~•M•-••-•

---·--···-Specify the Supported Software to be supported

--Annex the SL.A {if any} thai the Par1ies have agreed to in relation lo I he - - ---- -· -··-----So~ware Support Services: ···-- - --·-···- --........... ,_ ... , ..... ._ ........ -.... - ----····

I~ -

C5.2 Designated Equipment (clause 1.2) ------· Specrfy tne Designate<! Equrpmenl on which --the Supported Software rs to be the Installed end/or used:

~ ---- -C5.3 Contract Period (clause 2) --

Specify the period of the Software ~-·--··---·-·---·---·-·

Support Services: I · . .. . ····-·-···-·-¥···--···---·····-····-····-·--·· .. -·--····

C5.4 Commencement Date (clause 2) ~. -·--·

Spec1ly the Commencement Date or the Software Support Services ---

--C5.5 Additional Services {clause $,4) ,_ ______

Specify any additional ser;ices to be provided - --··~· .. --... ·-··· ........ -..-. that are not included in Software Supp:>rt 1··-· ·•·· - .. ,._

--• oo•••oo----·-··· ··· 00-~00000·---··-

Services. (llme and Materials rates to be --·-- .~ 1--

1-specified):

C5.6 Service Levels (clause 7) Speofy any performance rebates for not meeting Servtee levels. or reference any 1------ ..

- relevant Serv1ce lev~ Agreement ProviSIOn; ---C5.7 Contract Price f--. ............ ., ....... _._,.~, -··- ·..-...-'····

Specify prices lor 111e support period for the 00 ------·- - ·-·oo-.... - ........ , ____ 00 ....... _______ Software Support Services.

No. Details to be Included from Module 7- Minimum concfltlons required Order Details agreed by the

Professional Services by the Contract Authority Contractor and the Customer

C7.1 Professional Services (clause 1.2) ---Specify lhe Professiooal Serv>ees: - ·-

C7.2 Contract Period (clause 2) 1- ~

Speedy the penod or the Professional Services.

CT.3 Commencement Date (clause 2) - - -·-- -SpeCJty ll'le Commencemeni Date 1-·--- --~ ·-----of me Professional Services: - -·· ·--

·-CT.4 Specified Personnel (clause 3) --

Specily any Specified Personnel 1- - ..... - .. __.~-.. ~ .. ··- ... -·- ·-·- ... -----~

(key) to provtde the Professional 1-· ----··· ~··~······· ··--·-.. .-· · ~··--.......... -... Services and !heir roles or responsibilities: .... ·~·---.. --..... _.......,,, _ _ _ d,..._ ... _

C7.5 Project Implementation and Payment Plan -·---- ..... ···-·- ·- ·- ......... _ .. ____ , .. _ .... ~-(clause 4)

~ 1----·--·· Aone.x the Project Implementation and --Payment Plan (if any) that has been agreed to: ----

C7.6 Contract Prices

Specify pnces for the Prolessiooai Services ---and ali applicable Tme and Matenal rates·

ORDER FORM DETAILS MODULE 9 TELECOMMUNICATIONS SeRVICES

No. Details to be included from Module 9 - Minimum conditions requi red Order Details agreed by the Teiei:ommunicallons Services by the Contract Authority Conlrllctor and the Customer

C9.1 Telecommunication Services (clause 1.2}

Spec1ty the I elecommunlcalton ~erv1ces lo be .... ·-·-" ........ ~-··· .. ---··----··--··_..... provided by the Contractor -···- .... no''" .. , ...

C9.2 Contract Period (clause 2.1)

Specify the Contract Period for the .. Telecommunicatlon Serv1ces.

j--

Specify the Commencement Da!aof the Telecommurncation Serv1ces

C9.3 Location (clause 3.1)

Specify locations. If any, where the --- -~--... Telecommunication Services are to be provided: -----,·---·--· --·----

--- -C9.4 Contractor's Specifications and Service -- ~

level Agreement (clause 3.2)

Annex or reference the Contract SpecifiCBUons:

Annex or reterance the Servtce Level Agreemenl f-

(if any}

C9.5 Critical Services (clause 3.3) ________ ..... ,_,

Specify and Telecommunications Services that ........... _ ··---~-----·--··-··-.&-0---·--

are Critical Services: •• ~ .. -··~~- ...... -.8, ______ , ........ - •• __,.,.__,_,_.,,.,

--··- ··-·- ·- .. - .... _ ,_..

Include any additiOnal terms and cOn<IIUons under --which the CritiCal Servlcel! ate to be supplied: ---

-C9.6 Scalability (clause 4) --

Specify any adjuslments to the capacity. availability and quality or I tie Telel:OmmunicatiOn .. Services to be provided by the Contractor durmg the Contract Period, mc.ludlng the costs of such·

--··-·- I--·"'"" - ...

--- ..... _. ____ _,.,.,.,,_ .... ~.,...._,_,__,_ ... _.__,_, ___ ,

C9.7 contract Price (clause 7) .. --'• _ ...... _ .... ··- ···--'-'--··· Specify the Price to be pa1d lor the r-TelecommunicatJon Service: NB Es!ablishment costs such as lltstaUation fees

and set up fees should be separately ldentif'Jed in

this sectio11 with the corresponding Price ·-

ORDFR FORM DET 1\11 S MODULE 9 TELECOMMUNICA liONS SERVICES CONTINUED

No. Details to be Included from Module 9- Minimum condltlons required Order Details agreed by the Teleeommunlcatlons Services by the Contract Authority Contractor and the Customer --

C9.8 Billing (clause 8)

Biling detatls -(i) Speedy the bllltng penod tl other than mOOhly-

(ti) Specify the format or bll to be delivered·

(iii) Specify the delaols lor any aggregate ()(

conso'tdated b!lltng -

Audtts --(tV) Delaul posrtlOn for the number or audt!s a Customer may undertake ts once per 6 months 1-

SpeCify the reqUtred frequency. 11 other !han this - -level; -....-------

1-- ... .. "'*'. .. ·-.. ··- ... ...... '" ............. ~ ............. , ... _,_,_, _________ ,,,.,_

Back-Billing ...... ·-~~-

(v) Spectfy II Back-BIIItng Penod is to be greater -than 3 months -----

C9.9 Benchmarking (clause 11) - ·-Spectfy the type of benchmaatng of the TelecommunteaUon Servtees that may be conducted by lhe Customer --

---Specify remedies avadable tl the -· Telecommumcatkln Sel'llloes laJtllle --benctmarlung

'rDER FORM DU AILS MODULE 11 M rJf,CED ~ER ,•I -s

No. Details to be Included from Module 11- Minimum conditions required Order Details agreed by the Managed Services by the Contract Authority Contractor and the Customer

C11.1 Managed Services (clause 1.2 and 3.1) -Specify the Managed Services the Contractor is to --· provide; ... .. -~ --,-.--- ···-···

C11.2 Contract Period (clause 2.1) -~ ·--···--· .... --··------. -

Specify the Contract Period the Contractor is to - -· provide the Managed ServiCes for -

Specify the Connmencement Date of the Managed -Servoc:es.

C11.3 Contract Specifications and SLA -(clause 3.2) .... ··--r--·-------· .... --·· Annex or reference the Contract - - -·-· ··-· ·····----···--·-... ·--····· .. -~.- ... ~ Specincauons: ............ .._.,..,._. -·-·----·-... ---.---·-

·-·- ····· ·····-···------- --· Annex or reference the SLA

r-"-·-

Annex or reference the TranslUon in and ,-

Transrbon out plan

-C11.4 Other Deliverables to be procured

1-(clause 3.4) Specify if the Conttactor Is to procure any other 1-- - -·--

__ ,. ______________ Deliveries. Uslthe Oeliverables and indicate ~ --·--· ··-·--·-· .. .._. .. _____ ... ~ .... -.... -~ .... -tile Contractor Is to purchase tnese DeJiverables

· ~ . ··-·· ,, .. ,_,,, ............... ,, . ...__ -·-·-----··- ··-· as a Nominee Purchaser of the Customer or

. .. -------·---······---otherwise· - ···--··-·- --· --·-

-- -C11.5 Transition In (clause 4)

Specify additional obligallons of the Contractor 1-other than those specified In clause 4 . lf any:

r--- --Specify the Contractor's obligations regarding the transfer or management or third party contracts: .. __,......_. ___ ..

- _ .... ,__,_,.,_,, --~·· Specify eny other 1tems to be ~ncluded in a

procedures manual. other than those specified in - ..... -..... ~ ......... -~ - ·-~.-----.-·--·--·

clause 4(f). If any: -···- .. --d-...... -...... ,_,, .. ___ ,_, .................. r-~ ..___ --~----~--~·-···-

- .... _______ , ---------

MODULE: 11

No O.Utla to be lncludfd fTom Module 11- Minimum c:Of1Ciobon• requ1r.d Order o.taalt egi'Hd by the

M~eged s.Mc:u by the Col\traet Authority Contnctor and the CuslelrMr

C11 G TranalUon Out ,...n (clause G) - -Speoly lhe hOur'ly rata T me and Matanals fa< the -ConltadOr to prcwtde • uanl.ohon out ptan

Cl11 Transition Out ,...n (c:lau .. I}

Spotoly rl th6 ConlrlldOI' Ia not teqUiled 10 p;:!form 1- ~

the ltlnS>I>On out~ ~~5ed 11'1 clause 7 -

itlld.'Or IS 1o p!OwiOI Ida tiOnalltallSibon an -servas ~-

·~ -C111 Coottact Price

Speedy pocet for Man1ged Serv.ces -

ORDER FORM DETAILS MODULE 12 SYSTEMS INTEGRATION SERVICES

No. Details to be included from Module 12- Minimum conditions required Order Details agreed by the System Integration Services by the Contract Authority Contractor and the Customer

C12.1 System Integration Services (clause 1.2)

Specify the Systems Integration Services:

4··- - ·-··----Specify the System the Contractor rnusl provide

..___·- ···· ----after it has performed the System IntegratiOn

1-Services: --

C12.2 Contract Period (clause 2) -Specify the Contract Period or the Systems - -Integration Servlcles

Specify the Commencement Date of the Systems -·-Integration Services•

-C12.3 Implementation Planning Study

!-------.·~---._........, ~······-··- ·-·-··-··- ··-· (clause 5)

-·--·-"· -·--.... -1 .. _..,......,_, .. _____

Annex lhe implementation planning study - --- -·-· --------f-

C12.4 Project lmplemontation and Payment 1-

Plan (clause 5)

Annex or reference CU$tOmer's Statement or - ---Requirements - ---

C12.5 Statement of Requirements (clause 4) - -----.. ·--Annex or reference customer's Statement of -·-------~ . ..,-.----·-··-Requirements:

1- -·~~· ········-.. ··~-·-.. -··-.. _.. __ , __ ---C12.6 CSI (clause 7) ...... ..._. ___ __

Spec1fy any CSI to be supplleo to the Contractor

Set out specifiCation or CSI

--Specify any costs lo be bome by tile Contractor:

-C12.7 Systems Integration Services (clause 4) .... ... -- -

Specify any additional services the Contractor is ·--.. ··- ··-·······" ·· ·~-.... ,_._ . .,. .... _.,_, ···-····-.............. _.,_ ,_, ___ ... to perform that are not described in the PIPP· -- - ....... ,., ____ ... ___ , ___ , .. ,, ____ .. , .....

---·-r---------·-----·-Specify lr the Stages In clause 6 are to be varied

!--· .. _

or are not to be mcluded• ---

Specify whiCh party W!U complete the Contract Speclficabon for the Systems Integration

·----

.,

ORDER FORM OETAJlS MODULf t2 SYSITMS IJI.'TEGRATIONS RVICESCONTINUED

No o.tan. to be lncluckd hom Module 12- Minimum CCH>drtJOf\• r.qut...S OnS• o.taUe -vf-..d bJ the

Sy~m lnt.gratlol'l ~ by the c-tnct Aulholtty Cof\ltaetM end the Customer ---

C128 Melmenance of Cu~- Supplied Items 1-(cbuu 7) - ~-

Spaoty II I hi! COf'UadOI •10 manage atrt @JOSfJng ·- ---m&n1Bnonce obtediOOs tnre51)eel ar the est

Cl 2 .t Wam111ty Period (cuuu I )

SpeQty If 1M Wananty let S~tem lntegra5on ~~

SeMc:es • 1o be great flan SJO days a!t=r AAO.

~-

C1210 Transition Out Plan (c lause 10) ~

Spectly the hOurly (TIII'Ie end Matenals) rate for lila Contrector to provtde 1 transttiOn out plan.

- ___ ......,., __ ...... .....~--..... -·----·

---C12.11 Transition Out (~lauaa 11)

~~

Specrty rt the Conlrac;tor" not requtred to pedorm

ll>e lfllnstbon oul - spec:of<ed '" clause 12 ---llnd!OI 01 1$ 10 PfOVICie ~toanalllallSrllOI'I ool

servces

-Ct2,12 Contract Price -

1

Specify p!lC:Id 101 sys:ems lnlegi1!JOI\ SeMc:es· -