FIVE CORE STRATEGIC OBJECTIVES

FOR ESTATES

FIVE CORE STRATEGIC OBJECTIVES

FOR ESTATES

1To Strategically Manage

our Estates Assets

1To Strategically Manage

our Estates Assets

3To Manage Estates Staff

Effectively andPromote Wellbeing

3To Manage Estates Staff

Effectively andPromote Wellbeing

2To Manage and Promote

Environmental sustainability

2To Manage and Promote

Environmental sustainability

5To Effectively Maintain the

Physical Condition of the Estate

5To Effectively Maintain the

Physical Condition of the Estate

4To Support Institutional

Activities and Manage a Safe,Clean and Secure Campus

4To Support Institutional

Activities and Manage a Safe,Clean and Secure Campus

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

Effective Estates Policies, Processes and Management Information

Supported by

ESTATES STRATEGIC OBJECTIVE 1To Strategically Manage our Estates Assets

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How we will achieve this objective:

By maintaining a current and relevant Estate Strategy

By preparing Master plans/Development plans for all main sites

By working towards a sustainable estate (environmental, financial, conditional, functional)

By optimising the physical development potential of our estate

By identifying opportunities from our estate that add value to the University

By delivering estate projects approved in the institutional 10-year investment plan.

Click here to see Objective 1 Targets

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

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ESTATES STRATEGIC OBJECTIVE 2To ManageEnvironmental Sustainability

How we will achieve this objective:

By promoting consciousness of, and policies supporting, environmental sustainability

By using targets to Improve the University’s Environmental Performance

By assessing and reducing the University’s Carbon Footprint/Emissions

By Monitoring, measuring and reporting

Click here to see Objective 2 Targets (a)

Click here to see Objective 2 Targets (b)

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

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ESTATES STRATEGIC OBJECTIVE 3To Manage Estates Staff Effectivelyand Promote Wellbeing

How we will achieve this objective:

By communication

By performance management and effective leadership

By setting learning and development priorities

By effective recruitment and induction

By promoting a good safety culture

By team building

By encouraging a work/life balance

Click here to see Objective 3 Targets

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

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ESTATES STRATEGIC OBJECTIVE 4To Support Institutional Activities and Manage a Safe, Clean and Secure Campus

How we will achieve this objective:

By delivering an effective and efficient service

By raising awareness of Support Services and its activities

By communication

By managing staff effectively

By delivering a value for money service

By strengthening existing relationships within Estates and the wider University community

By Promoting safety on campus to staff and students.

Click here to see Objective 4 Targets

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

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ESTATES STRATEGIC OBJECTIVE 5To Effectively Maintain the Physical Condition of the Estate

How we will achieve this objective:

By reviewing, developing and improving the planned and re-active maintenance

By ensuring staff are effectively and adequately trained

By maximising value for money maintenance

By managing staff effectively

By strengthening operational relationships within the Estates Section and with the wider University community.

Click here to see Objective 5 Targets

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

December 2007

December 2007

Ongoing

Ongoing

Ongoing

Meet key dates

A - 10%, B - 75%, C - 15%

Completion Sep 2010

Completion Jan 2009

Completion Jan 2009

Completion Dec 2008

Completion Jun 2008

Completion Dec 2008

Completion Oct 2008

Objective 1 Actions Targets

• Produce revised Estate Strategy ……………………………………………………….…..………

• Produce Master plans by end 2007 ………………………………………………………..………

• Ensure all new developments optimise land available in line with Master plans ……………..

• Ensure Development Plan and Financial Appraisal for the future development of Hillhead ....

• Actively acquire, dispose and lease assets to meet objectives ……...........………..…..………

• Maintain a level of investment to address backlog maintenance ………………..........…..……

• Engage with Local Plan, Structure Plan and National Planning Frameworks ……...........…..

• Produce revised Building Condition Report …………………………………………….….………

• Improve and maintain buildings to RICS* Condition Categories A, B & C ………….…….……

• Deliver the following projects within approved budgets, programmes and to agreed quality:

Library ……………………………………………………………………...................…..……

Matthew Hay ……………………………………………………………………….….……..…

Regional Sports Facility ……………………………………………………….….….…..……

Fraser Noble Building ……………………………………………………………..………..…

Life Sciences Innovation ………………………………….…………………….............……

Zoology Building ………………………………………….………………………..……..……

Oceanlab …………………………………………………….………………….….………...…

* Royal Institution of Chartered Surveyors

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March 2008

December 2007

Ongoing

October 2007

Ongoing

Ongoing

Meet key dates

July 2008

A-10%, B-75%, C-15%

Completion Sep 2010

Completion Jan 2009

Completion Apr 2009

Completion Dec 2008

Completion Jun 2008

Completion Dec 2008

Completion Oct 2008

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

Objective 2 Actions (a) Targets

• Quarterly Newsletters, organise events, maintain website and notice boards with current information ……………………………………………………………………………..……………….

• Develop Environmental Champion Initiative and recruit 20 volunteers ………………………….

• Strengthen existing operational relationships within the Estates Section and with the wider University community ……………………………………………………………..…………………..

• Provide ad hoc guidance and support to staff and students in response to specific questions ……………………………………………………………………………………….………

• Production of policy guidance documentation with targets for each of the following elements: Energy, Water, Waste, Biodiversity, Travel, Sustainable Buildings ………………….……..……

• Train up an in-house BREEAM* assessor …………………………………………..……………….

• Work in partnership with local organisations e.g. ACC** and First ………………………………

• Building Research Establishment Environmental Assessment Method

** Aberdeen City Council

Hold 4 events in 2007

June 2007

Ongoing

Ongoing

July 2007

August 2008

Ongoing

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To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

Objective 2 Actions (b) Targets

• Energy: Reduce carbon emissions arising from energy useMeet or better the Kyoto protocol targets to reduce carbon emissions from 1990 levels ………………………………………………………………………..…….………….Reduce carbon emissions in line with EU-ETS* allocations …………………..….…….

…….Monitor and Record consumption ……………………………………………….………………Report on consumption …………………………………………………...……….……………..

• Water: Reduce consumption from 2006/07 levels by 2010 ……………………….….……..…..Monitor and Record consumption …………………………………………………....…………Report on consumption ……………………………………………………………..……………

• Waste: Reduce waste from 2006/07 levels by 2010 ……………………………….….…………Reuse of waste from 2006/07 levels by 2010 ……………………………………..…….…….Recycle/Compost waste from 2006/07 levels by 2010 ……………………………..

…………Monitor and Record Waste Arisings ………………………………………..………...…………Report on Waste Arisings …………………………………………………….………..………..

• Biodiversity – Produce University Biodiversity Action Plan ……………………………..……….• Produce draft Travel Plan ………………………………………………………………….………..

Conduct Travel Survey ………………………………………………………………….………..Over 3 years: Reduce the number of single occupant car journeys ………………………………….

………Increase the commuter walking within 2 miles of the University ……………………….…….Increase the number of cycle journeys …………………………………….……………….…..Reduce business mileage ………………………………………………..…………………..…..Increase use of public transport ……………………………………………………………..….

* European Union – Emissions Trading Scheme

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2010 by 5.2% and2050 by 60%OngoingMonthlyAnnuallyBy 2%MonthlyAnnuallyBy 5%By 2%By 20%MonthlyAnnuallyMarch 2008July 2007February 2008

By 10%By 20%By 10%By 10%By 10%

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

Objective 3 Actions Targets

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• Promote Section’s ambition ‘to provide a sustainable, safe, and quality infrastructure and environment to meet the University’s needs’ ………………………..……….

…………….• Communicate Estates Operational Plan to all Section staff ……………………..…....………• Team Meetings – Generate discussion and promote feedback …….………..…..…………..• Increase senior management visibility ……………………………………...….....…….………• Management skills training for existing Line Managers (including recruitment) ……….……• Management skills training for newly appointed Line Managers (including recruitment) .....• Comply with University’s sickness absence policy ………………………………….…..……..• Recognise staff for effort and high performance ………………………………….……………• Provide regular, balanced (good and bad) feedback ………………………………………….• Appraisals and Training Needs Analysis …………………………….……………….…………• Set individual training targets ……………………………………………………............………• Develop Estates Induction Pack …………………………………………………..…….……….• Fully develop and implement Health & Safety systems ……………..…….........…….………• Staff involvement in Health & Safety …………………………………………..……….…..……• Team activities both within & outwith the workplace …………………………..….………...…• Promote a healthy lifestyle - seek input from Occupational Health/Human Resources …...• Discourage “long hours culture” ………………………………………………………..………..• Investigate flexible working where possible ……………………………..…………...…………Click here to return to Objective 3

Section Meeting Sept 2007July 2007Ongoing Weekly/Monthly

Regular walkabouts

March 2008

Immediate

Maximise attendance

Ongoing

Ongoing and at Appraisal

Annual

Annual

October 2007

February 2008

Ongoing

Ongoing

Ongoing

Ongoing As appropriate

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

Objective 4 Actions Targets

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• By reviewing the effectiveness and efficiency of existing processes and procedures and identifying areas that can be improved …………………………………………..……..

• By consultation, agreement and introduction of improvements ………………………...…

• By introducing customer audits and feedback where possible ………………………..….

• By use of formal and informal meetings, regular walkabouts and meeting staff at their place of work ………………………………………………………..…………………….……

• By implementing standard Estates Staff Management practices ……………..………….

• By carrying out benchmarking exercises against external providers and sector peer groups …………………………………………………………………….…………………….

• By ad hoc attendance at College meetings and making contact with the building managers ……………………………………………………………………………………….

• By the use of the web page, student information publications, safety pamphlets ………

• By monitoring and recording crime statistics form internal sources ………………………

• By reporting crime statistics form internal recording and external agency sources …….Click here to return to Objective 4

Feb 2008

July 2008

Feb 2008

Ongoing

Feb 2008

Ongoing

Ongoing

Ongoing

Ongoing

Ongoing

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs

Objective 5 Actions Targets

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• Establish milestones that lead to objectives and goals by:

Auditing working procedures ……………………………………………………………….

Reviewing effectiveness …………………………………………………………………….

Consulting, agreeing and introducing improvements …………………………...……….

• Extend staff appraisal system …………………………………………………………………

• Develop people individually and as a team to ensure effectiveness ………………………

• Train line managers in management skills …………………………………………………...

• Continue to tender specialist services and term contracts …………………………………

• Benchmark against sector peer group …………………………………………….………….

• Ensure that all projects minimise their long term maintenance requirements by incorporating appropriate designs, specifications and materials ……………….………….

• Audit, review and develop processes to ensure that adequate staff and resources are available ……………………………………………………………………………….…………

• Communicate effectively with all parties involved ………………………………….………..

• Ensure team/group meetings are arranged and attended at regular intervals ….………..

• Encourage team activities …………………………………………………………….………..

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Annual Report

Annually

Annually

Annually

December 2007

April 2008

Ongoing

July 2008

Ongoing

Dec 2007 then annually

Ongoing

Weekly/Monthly

Ongoing

To Provide a Sustainable, Safe and Quality Infrastructure and Environment to meet the University's Needs