fitzgerald, evan, kestrel management, information systems: what's available and case studies,...
TRANSCRIPT
Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity
Information Systems: What’s Available and Case Studies
2Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Know Who You Are
Starting a new process Develop internal acceptance Train on process and software
Replacing a current non-software process Staff likes current process Matching up reporting needs
Replacing a current software solution Overcoming sunk cost fears Data transition
3Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Understanding What is Available Commercially Available
Off the Shelf Customizable Configurable
Internally Developed Custom programming Modification of Common Tools
Commonly Available Tools Excel, Access, Government Fill-in forms
4Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
EHS Potential Software Solutions Auditing and Inspections Incident Management Corrective action tracking Compliance calendar Energy, GHG and carbon management/metrics Regulatory change tracking and monitoring JHA/Hazard identification and assessment EMS/ISO 14001 management system Performance metrics/dashboards/scorecards Document management
5Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Business Objectives
Build a management system Improve accountability for performance Improve compliance assurance Facilitate reporting to senior
management Centralize data collection efforts Improve data analytics Improve communication across sites
6Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
The Big Picture
Strategic
Enterprise risk management
SystemicEMS, SMS, QMS
ProgrammaticEPA, OSHA, DOT, USDA, FRA
OperationalPermits, SOPs, processes, inspections,
audits, procedures
Tools
7Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Case Study: Drivers
Construction Company with Fast growth through acquisitions and organic growth
Growing need for common standards, systems, and implementation Weekly Safety Inspection Checklist Project and work order management
High customer standards/expectations Safety, and environmental stewardship Better EHS performance indicators; less variability Repeatability and reliability
Exploring IT/IS solutions to enhance data collection and management
8Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Tackling Major Safety Concerns
9Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Alternate Options
10Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Case Study: High Frequency
11Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Current Usage 11/2013 to 2/2015
787,069 Questions Answered!
103741; 12%
393354; 44%3254; 0%
390461; 44%
Total Answers
Blanks YesNos NAs
12Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Reports – Monthly Distribution
13Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
dynaQ™ Reports – Push User Activity
14Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Sustainability
N) Other
M) Electrical Transmission - Distribution
L) Ladders
K) Aerial Lifts/Bucket Trucks
J) Crane/Digger Derrick/Hoisting
I) Confined/Enclosed Spaces
H) Hazard Communication
G) Hand & Power Tools
F) Directional Boring - HDD
E) Traffic Control
D) Housekeeping
C) Motorized Equipment
B) Trenching - Excavations
A) Mandatory
0 20000 40000 60000 80000 100000 120000 140000
Weekly Supervisor Inspection Subjects
Blanks Yes Nos NAs
15Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Sustainability
Free Of Lifting/Pulling/Pushing Hazards
Free Of Slip, Trip, and Fall Hazards
Pre-Job Briefing Held and Documented
One Call Used/Utilities Identified
1st Aid Kit Stocked & Inspected
Traffic Markings/Routings Adequate
Proper PPE/Clothing/FR for Task
Fire Extinguishers Inspected & Secured
Free Of Line of Fire/Pinch Point Hazards
Have Employees Removed All Jewelry
Adequate Number First Aid/CPR on Site
Pedestrian Protection/Barricades
Competent Person for Task on Site
0 1000 2000 3000 4000 5000 6000 7000 8000
A) Mandatory
Blanks Yes Nos NAs
16Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity© 2015
Case Study: Conclusion
Improved focus on safe behavior Support documentation in response to
incidents Competitive advantage
17Operational Risk Management • Process Improvement • Management Systems • Compliance Assurance • Business Continuity
© 2015
Evan [email protected]
Madison: 608-226-0531Chicago: 630-955-0095Austin: 512-921-8438
www.kestrelmanagement.com www.kestrelfoodsafety.comwww.dynaQonline.com
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