fish! iasbo 2011 welcome iasbo members let’sgofish (philosophically speaking)
TRANSCRIPT
FISH! IASBO 2011
Welcome IASBO MembersWelcome IASBO Members
LET’SLET’S
GOGO
FISHFISH
(Philosophically Speaking)(Philosophically Speaking)
FISH! IASBO 2011
Enjoy the Video!Enjoy the Video!(No Snoring Please!)(No Snoring Please!)
FISH! IASBO 2011
The FISH! PhilosophyThe FISH! Philosophy
Choose Your AttitudeChoose Your Attitude
Be ThereBe There
Make Their DayMake Their Day
PlayPlay
FISH! IASBO 2011
Choose Your AttitudeChoose Your Attitude How lucky are we to work in an occupation where we
can truly make a difference for an entire community?
Like it or not, you are a leader and your employees look to you to set the tone of your organization. – The attitude you choose each day has the potential to affect the
attitude of every person with whom you come in contact.– Don’t mistake a smile for an attitude; your employees surely
know the difference.
Bring your best self to work and love what you do
FISH! IASBO 2011
Reflecting – Choose Your AttitudeReflecting – Choose Your Attitude
Do you have a staff member that lights up the room when they enter? How about the staffer that deals with difficult stakeholders the best? What’s their secret??
If one member of the team chooses to be happy, how might that affect the entire team? What are the potential consequences to a team if a few people choose a toxic attitude, or simply don’t realize they have a choice?
Think about someone who maintained a positive attitude even during tough times. What effect did their choice have on other people? What did they do to maintain that positive attitude?
FISH! IASBO 2011
Be ThereBe There Do you remember when you first realized that people were
actually giving credence to what you were saying?
How’s that “Open Door Policy” working out for you?– Do your employees really feel free to suggest, plan,
and implement a better way?– Are you receptive to their ideas and listening to their issues
or are you just waiting for them to leave?– How are you finding out the needs of your stakeholders?
Stop! Look! Listen!
Externalize your focus, it’s not really about you, after all.
FISH! IASBO 2011
Be there, I’m already there.Be there, I’m already there.What do these people want from me?What do these people want from me?
Think about how you feel when you know that the person to whom you’re speaking is “looking right through you.”
Think of all the things they’ve missed because they aren’t really a part of the conversation.
Is this how you want people to think of you?
Take the time to Stop, Look, and Listen.
FISH! IASBO 2011
Reflecting – Being ThereReflecting – Being There
First impressions only happen once: How does “who you are being” leave an impression on people?
What gets in the way of living in the moment?
Who is affected when you are not being fully present? What is the cost to them? What is the cost to you?
FISH! IASBO 2011
Make Their DayMake Their Day You only think you’re a Business Manager.
Your real business is SERVICE!(And the higher up you are on the food chain, the more people you serve)
Different people have different needs.– As a leader it’s up to you to identify their needs.
By making someone else’s day special you are really helping yourself.
(Shhh, don’t tell anybody; It’s okay to keep it to yourself)
If you love your job, people notice.(If you hate it, they’ll notice that too!)
FISH! IASBO 2011
Reflecting – Make Their DayReflecting – Make Their Day
Think of someone you know who loves their job. What do you see in them that shows this? How does it affect others?
What are some things that “make a difference” for others? When someone is serving you, what makes a difference?
On your team, how do you appreciate and recognize others for their unique contributions?
FISH! IASBO 2011
TIME TO PLAY!!TIME TO PLAY!! Creating a positive work environment benefits all
(students, staff and parents).
An enjoyable workplace isn’t a product of chaos or anarchy.(Well, maybe controlled chaos, just a little bit anyhow like the
Moose in the credits of Monty Python and the Holy Grail that appears over, and over, and over again).
Energy and commitment are key ingredients.
FISH! IASBO 2011
This is Mr. Potato HeadThis is Mr. Potato Head
He takes up hardly any roomHe takes up hardly any roomand stores easily in a closet.and stores easily in a closet.
FISH! IASBO 2011
But Why Is Mr. Potato Head But Why Is Mr. Potato Head In Hot Water???In Hot Water???
FISH! IASBO 2011
The Ransom DemandThe Ransom Demand
FISH! IASBO 2011
That’s Really Cute,That’s Really Cute,So What’s The Point?So What’s The Point?
Our staff works well together. Our staff feels appreciated. Our staff knows that they can have fun and be creative
without repercussions. Our staff knows when it’s time to play and when it’s
time to work. Our staff knows that we are right there with them
through thick and thin and don’t mind being at the receiving end of a joke now and then.
What More Can You Ask For??
FISH! IASBO 2011
Reflecting About PlayReflecting About Play What are 2 simple ways your team could begin to
playfully work and interact with each other? What might be the result?
How can PLAY lead to success? How can you help create this type of environment?
Is it more productive to demand the respect a title deserves or earn respect through willingness to be a genuine, approachable co-worker, mentor, and leader?
FISH! IASBO 2011
But Like the Man Said, We Don’t Have Anything But Like the Man Said, We Don’t Have Anything to Throw! On Top of That, No Way Can I Allow to Throw! On Top of That, No Way Can I Allow
This in the Office.This in the Office.
To which we say perhaps, but then again…– A game of “Boo” or “Easter Bunny” or “A Visit From
the Office Fairy” is a non-disruptive path to play.– Inflicting little surprises on co-workers and staff can be
infectious.– Birthdays are great opportunities to play.– Office Staff “Meet & Greets” provide regular chances
to catch up and chill out for a few minutes.
The Truth Is, You Really Can’t Afford To Not Allow A Little Playtime, Especially When Times Are Stressful.
FISH! IASBO 2011
FISH! GeneralizationsFISH! Generalizations First impressions are HUGE. There is always a choice about the way you do your work,
even if there is not a choice about the work itself. Do what is right (have faith in your ability and the ability
of others). Build trust. Don’t be an ostrich – Personnel problems won’t go away. Have compassion for those who have stopped growing and
attempt to motivate them to change Remove roadblocks to productivity, don’t create or
perpetuate them by being overly rigid and unapproachable.
FISH! IASBO 2011
How does all of thisHow does all of thisrelate to your team?relate to your team?
Increased morale in the buildings and District Office will have a positive impact on the climate.
A positive climate creates opportunities for growth and learning, and isn’t that the real goal after all?
Model the vision that you expect from your organization.
A happy staff is a more productive staff. Don’t be afraid to engage those around you, you’ll
never know what YOU might learn in the end.
FISH! IASBO 2011
FISH! Wisdom/Our WorkplaceFISH! Wisdom/Our WorkplaceOverplayed but Relevant Nonetheless. Overplayed but Relevant Nonetheless.
As you enter this place of work, please choose to
make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be present when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear – and make their day. (FISH! P. 107)
FISH! IASBO 2011
THANK-YOUTHANK-YOUFOR SHARINGFOR SHARING
YOUR TIME WITH US.YOUR TIME WITH US.
HAVEHAVEAA
GREATGREATCONFERENCE!CONFERENCE!