fiona murray, dcms, consumer perspective seminar presentation

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Developing policy for the White paper Seminar series Seminar papers Your responses

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Page 1: Fiona Murray, DCMS, Consumer perspective seminar presentation

Developing policy for the White paper

• Seminar series

• Seminar papers

• Your responses

Page 2: Fiona Murray, DCMS, Consumer perspective seminar presentation

What the paper covers:

• Switching;

• Open internet;

• Consumer protection: against unwanted calls, texts & spam, unauthorised use of personal data and micropayment systems;

• Accessibility;

• Consumer rights - purchasing and use of digital content.

Page 3: Fiona Murray, DCMS, Consumer perspective seminar presentation

What the paper signposts to:

• Other strands of work in the Communications review;

• Work that Department for Education and the Home Office are doing on child safety online;

• Work that Department for Business, Innovations and Skills is doing on Consumer Bill of Rights.

Page 4: Fiona Murray, DCMS, Consumer perspective seminar presentation

Your responses:

• Not everything is covered here, some things are picked up elsewhere….

• …..But overall, are there any gaps?

• Don’t feel constrained by the topics covered in the paper, but do focus on what needs to change and why.

Page 5: Fiona Murray, DCMS, Consumer perspective seminar presentation

Process

• Further seminars– 9 July – ‘Competition in Content Markets’

– 12 July – ‘Maximising the value of spectrum to support growth and innovation’

– 16 July - ‘Driving investment and growth in the UK’s TV content industries’

– September (TBC) – ‘Supporting growth in the radio (audio) sector’

• Video and transcripts available at http://dcmscommsreview.readandcomment.com

• Submit written responses by 14th September