fiona murray, dcms, consumer perspective seminar presentation
TRANSCRIPT
![Page 1: Fiona Murray, DCMS, Consumer perspective seminar presentation](https://reader035.vdocuments.site/reader035/viewer/2022071813/55a405a41a28abfd058b4794/html5/thumbnails/1.jpg)
Developing policy for the White paper
• Seminar series
• Seminar papers
• Your responses
![Page 2: Fiona Murray, DCMS, Consumer perspective seminar presentation](https://reader035.vdocuments.site/reader035/viewer/2022071813/55a405a41a28abfd058b4794/html5/thumbnails/2.jpg)
What the paper covers:
• Switching;
• Open internet;
• Consumer protection: against unwanted calls, texts & spam, unauthorised use of personal data and micropayment systems;
• Accessibility;
• Consumer rights - purchasing and use of digital content.
![Page 3: Fiona Murray, DCMS, Consumer perspective seminar presentation](https://reader035.vdocuments.site/reader035/viewer/2022071813/55a405a41a28abfd058b4794/html5/thumbnails/3.jpg)
What the paper signposts to:
• Other strands of work in the Communications review;
• Work that Department for Education and the Home Office are doing on child safety online;
• Work that Department for Business, Innovations and Skills is doing on Consumer Bill of Rights.
![Page 4: Fiona Murray, DCMS, Consumer perspective seminar presentation](https://reader035.vdocuments.site/reader035/viewer/2022071813/55a405a41a28abfd058b4794/html5/thumbnails/4.jpg)
Your responses:
• Not everything is covered here, some things are picked up elsewhere….
• …..But overall, are there any gaps?
• Don’t feel constrained by the topics covered in the paper, but do focus on what needs to change and why.
![Page 5: Fiona Murray, DCMS, Consumer perspective seminar presentation](https://reader035.vdocuments.site/reader035/viewer/2022071813/55a405a41a28abfd058b4794/html5/thumbnails/5.jpg)
Process
• Further seminars– 9 July – ‘Competition in Content Markets’
– 12 July – ‘Maximising the value of spectrum to support growth and innovation’
– 16 July - ‘Driving investment and growth in the UK’s TV content industries’
– September (TBC) – ‘Supporting growth in the radio (audio) sector’
• Video and transcripts available at http://dcmscommsreview.readandcomment.com
• Submit written responses by 14th September