finastra success story - lockton companies€¦ · 04/04/2018  · 2 creating finastra –...

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Finastra Risk solutions for a fintech leader Global risk management program Errors and omissions/cyber. Management liability (directors and officers, crime, and employment practices liability). Property. Casualty. Accident and health. Global employee benefits. Mergers and acquisitions due diligence. John Van Harken Vice President, Legal “People don’t like it when things go wrong with their money,” says John Van Harken, vice president, legal, for Finastra. “There is no room for error.” Finastra is a new business with a long heritage of delivering mission- critical software solutions for banks and other financial services firms. It formed in 2017 with the merger of D+H and Misys, broadening the company’s global resources with more than 10,000 employees serving 10,000 customers, including 48 of the world’s 50 biggest banks. Those banks depend on Finastra’s software to deliver around the clock, around the world. Finastra, through its Misys business, selected Lockton as its advisor and broker for risk management and employee benefits in 2012. “Lockton has helped us deal with the risk issues that we face by helping us put together a broad insurance program that accounts for all the risks that we face and does so in a very efficient manner,” says Van Harken.

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Page 1: Finastra Success Story - Lockton Companies€¦ · 04/04/2018  · 2 CREATING FINASTRA – INSURANCE DUE DILIGENCE Van Harken and the leadership team called on Lockton to drive the

FinastraRisk solutions for a fintech leader

Global risk management program

Errors and omissions/cyber.

Management liability (directors and offi cers, crime, and employment practices liability).

Property.

Casualty.

Accident and health.

Global employee benefi ts.

Mergers and acquisitions due diligence.

John Van Harken

Vice President, Legal

“People don’t like it when things go wrong with their

money,” says John Van Harken, vice president, legal,

for Finastra. “There is no room for error.”

Finastra is a new business with a long heritage of delivering mission-

critical software solutions for banks and other fi nancial services fi rms.

It formed in 2017 with the merger of D+H and Misys, broadening the company’s global resources with more than 10,000 employees serving 10,000 customers, including 48 of the world’s 50 biggest banks.

Those banks depend on Finastra’s software to deliver around the clock, around the world.

Finastra, through its Misys business, selected Lockton as its advisor and broker for risk management and employee benefi ts in 2012.

“Lockton has helped us deal with the risk issues that we face by helping us put together a broad insurance program that accounts for all the risks that we face and does so in a very effi cient manner,” says Van Harken.

Page 2: Finastra Success Story - Lockton Companies€¦ · 04/04/2018  · 2 CREATING FINASTRA – INSURANCE DUE DILIGENCE Van Harken and the leadership team called on Lockton to drive the

2

CREATING FINASTRA –

INSURANCE DUE DILIGENCE Van Harken and the leadership team called on Lockton to drive the insurance phase of due diligence as the private equity owners planned the merger to create Finastra.

“They were involved from the very beginning,” says Van Harken.

Lockton’s risk management and employee benefi ts consulting teams moved fast to keep pace with the deal team, but they also needed to deliver a thorough review of all of the insurance programs.

That comprehensive package has expanded Finastra’s coverage while generating signifi cant cost savings.

SIMPLIFYING GLOBAL

COMPLEXITIES Finastra serves customers in more than 130 countries with offi ces in 42 different nations, so it faces a world of complexities. The Lockton Global partnership provides Finastra with experts on the ground who understand the risks, the law and how to deliver risk solutions.

“Lockton Global has helped us by really following us wherever we go,” says Van Harken. “They make sure we have the coverage in place prior to us entering a market so that we have a proper insurance program covering every geography we operate in.”

“We took this as an opportunity to do a deep

dive,” says Van Harken. “And in doing so,

we really put together a strong insurance

program that was ready to run on day one.”

About Finastra

Finastra brings deep expertise and an unrivaled range of software

solutions for retail banking, transaction banking, lending, and treasury

and capital markets. With a global footprint and the broadest set of

fi nancial software solutions available on the market, Finastra has $2.1

billion in revenues. This leading fi ntech company has headquarters in

London with North American operations based in Toronto.

Page 3: Finastra Success Story - Lockton Companies€¦ · 04/04/2018  · 2 CREATING FINASTRA – INSURANCE DUE DILIGENCE Van Harken and the leadership team called on Lockton to drive the

© 2018 Lockton, Inc. All rights reserved. KC: 41963 3

SPEAKING FINASTRA’S LANGUAGE Van Harken credits the Lockton team for listening carefully and responding swiftly with practical answers, avoiding insurance jargon along the way.

“They explain to me what exactly it means in the way I would speak, which is important to me and helps me explain it to other people in our business and make sure that we get what we need.”

The Finastra team values Lockton’s responsiveness. When Van Harken was working one Saturday, he fi red off an email to Lockton with a question about a contract clause that concerned him. By Sunday morning, his Lockton team had reviewed it and replied with recommended revisions.

Van Harken says, “It’s that type of responsiveness and close working relationship that I really value.”

MAKING FINASTRA BETTER The focus has been helping make Finastra’s business stronger for the long term. Van Harken believes that Lockton delivers on its commitments.

“They’ve listened to us, tailored our program to meet the needs of the business, and really focused on things that we need and eliminated things we don’t.

“One of the key things I like about working with Lockton is that they put

things into plain English,” he says.

“They are there for us whenever I need them.”