Financial Services Customer Story

Newbury Building Society

Financial Services Case Study

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Not only has the solution provided

multiple teams with improved reporting,

but it has also delivered substantial time

efficiencies. Elliot Walker, Data Analysist,

noted how the solution “saves me about

half a day each month…for just one

report”.

With a wealth of benefits across the

organisation, Newbury Building Society

are now able to leverage key data far

more effectively through a fully

self-service solution. For end users,

waiting for reports to be generated is

no longer an issue and data analysts

have a far more effective, single

solution interface to report from and

analyse in the future.

After a rapid implementation, Melanie

Mildenhall, Customer Services Manager,

noted immediate benefits. “Our reporting

has been transformed and has now been

rolled out to Finance, Treasury and Sales &

Marking, saving our team lots of time. We

can now respond much quicker to requests

for information or new reports and also

have a single version of the truth.”

Financial Services Case Study

The Challenge The Solution

In 2012, Newbury Building Society decided

to upgrade the core IT infrastructure.

Originally utilising the Yorkshire Key Services

Ltd. (YKS) system to extract data through

Oracle Discoverer before passing through

Excel for reporting, monthly business

reports would take a number of staff several

days to complete.

Established in 1856, Newbury Building Society has been helping the people of

Central Southern England with their savings and mortgages for almost 160

years.

Key Benefits

Transformed reporting for multiple departments

Substantial time efficiencies

Provides end users with a single version of the truth