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Financial Performance Management

Prologue™ Financials Training Catalog

April 2018 – June 2018

Table of Contents

Financial Management Solutions Training from Fiserv ........................................................... 3

Online Learning Curriculums (for Version 10) .......................................................................... 4

Online Learning Courses (for Version 9 and earlier) ................................................................ 8

Virtual Classroom ..................................................................................................................... 10

Instructor-Led Classroom ......................................................................................................... 14

Contact, Registration, & Policies ............................................................................................. 16

To register, get more details, or see course dates, access The Learning Center. 2

Financial Management Solutions from Fiserv

Our solutions help financial institutions organize, plan, direct, monitor, and control their monetary resources and financial

data across the entire spectrum of income and expense, and asset and capital management.

Top Notch Learning Tools

We offer quality learning opportunities to help build your proficiency so that you get the most out of our solutions. Our

training spans from basic to advanced concepts with step-by-step how-to instructions.

Fiserv Instructors

Our product education is led by experienced product specialists who use the products on a daily basis.

Variety of Learning Methods

We offer training options that will meet your needs.

❖ Online Self-Paced Training Courses: set your own pace, offers you the most flexibility for scheduling your learning.

❖ Virtual Classroom is a Group-Internet Based instructional method. Experience the same benefits of the classroom

without having to leave your office. Learn with Hands-on lab and practice. Highly interactive.

❖ Instructor Led Classroom is a Group-Live traditional workshop with hands-on practice.

3 To register, get more details, or see course dates, access The Learning Center.

3

Financial Management Solutions

Training from Fiserv

To access The Learning Center:

For In-House Environment users, logon to:

http://fiserv.maplelearn.com

For Hosted Environment users, logon to:

Intelligent Workplace > Answer Center > Training Center


Introduction to Prologue™ Financials

This training course introduces the basic functions and

procedures frequently performed when working with Prologue,

including:

▪ Starting, exiting, and navigating the systems (including an

overview of the navigator and buttons)

▪ Working with records (searching, sorting, copying, deleting,

and templates)

▪ Managing data (safeguarding, backing up and restoring data)

▪ Working with attachments

▪ Maintaining company information

▪ Accessing user assistance

▪ An introduction to reporting

Length: one to two hours

Prologue™ Financials Application Administrator

This is a four-course series created for administrators of

Prologue™ Financials for specific environments. Select the

course series that aligns with your technical environment.

Course 1: Teaches the basics for accessing and navigating

Application Administrator, as well as how to safeguard your

customer data.

Course 2: Maintaining Users and Groups teaches you how

to set up users and groups and how to assign security

permissions, general ledger account restrictions, and multi-

company permissions.

Course 3: System Settings teaches you how to set up user

and system component options, where to find information on

setting up your modules, how to define your default posting

accounts, and how to order check stock.

Course 4: Managing Data teaches you how to manage data,

how to work with and generate reports and report groups,

how to scan vendor documents, and how to set up document

retrieval for the Director®/Nautilus® storage solution.

Length: varies

Setup for Document Storage and Retrieval Using

Director/Nautilus

In this tutorial, you will learn how to set up image and storage

retrieval between Director/Nautilus and Prologue. You will

learn how to set up component options, add keyword types

for document retrieval, and configure documents for retrieval

and setting up Hot Keys. You will also learn how to set up

report configurations, report groups, and attachments.

Online Learning Curriculums

(for Version 10)

Our online self-paced training courses allow you to set your own learning pace and absorb key concepts through self-study and

practice. These e-learning curriculum bundles offer you the most flexibility for scheduling and attending instructional training on how

to use our products.

Prologue™ Financials Introduction and Administration Curriculum

This curriculum bundle is advanced preparation to classroom training and to the other Prologue online courses for In-House or

Hosted environments. The courses in this curriculum introduce the basic functions and procedures frequently performed when

working with Prologue, both as a user and in a technical environment (administrators and supervisors).

This curriculum includes the following courses:

• Introduction to Prologue™ Financials

• Application Administrator

• Setup for Document Storage and Retrieval Using Director/Nautilus

Price: $500 / 12-month access for single subscription, single user







Online Learning Curriculums (for Version 10)

To register, get more details, or see course dates, access The Learning Center.

.

5

Prologue™ Financials Accounts Payable and Add-Ons Curriculum

This curriculum bundle for In-House or Hosted environments introduces the Accounts Payable system to accounts payable end

users. This curriculum includes the following courses:

• Prologue™ Financials Accounts Payable

• Workflow Approvals for Prologue Financials™: A Course for the Administrator

• Workflow Approvals for Prologue Financials™: A Course for the AP Specialist and Approver

Price: $500/ 12-month access for single subscription, single user

Prologue™ Financials Accounts Payable

A Basic Course

This online, self-study course series introduces Accounts

Payable system to accounts payable end users. Throughout

the course series, you will learn the basics of Accounts

Payable, which includes:

▪ Setting up Accounts Payable

▪ Creating and maintaining vendor information and

transactions

▪ Processing vouchers and payments

▪ Processing and managing checks and voids

▪ Generating frequently used Accounts Payable reports

Advanced Preparation

We highly recommend that learners first complete the

Prologue™ Financials Introduction and Administration

Curriculum.

Length: four to six hours

Workflow Approvals for Prologue™ Financials:

A Course for the Administrator

This tutorial is designed for the Prologue application

administrator or Workflow Approvals administrator of the

optional Web-based feature of Prologue: Workflow

Approvals. This tutorial provides the following information:

• An introduction to Workflow Approvals for Prologue

• Navigation through the Workflow windows

• Administrator instructions for the setup of Prologue and

Workflow Approvals (including the setup of users,

approval limits, vendor and chart of account routing rules,

and component options)

Workflow Approvals for Prologue™ Financials:

A Course for the AP Specialist and Approver

This tutorial provides the following information:

• An introduction to Workflow Approvals for Prologue

• Navigation through the Workflow windows

• Instructions for the A/P Specialist role and processing

vouchers

• Instructions for the Approver role

• Instructions for the Exception Handler role and Exception

Item processing

• How to post Workflow transactions

• Instructions for accruing transactions crossing a month-

end by the General Ledger Specialist




Prologue™ Financials Fixed Assets Curriculum

This curriculum for In-House or Hosted environments introduces the Fixed Assets system to fixed assets end users.


Prologue™ Financials Fixed Assets

A Basic Course

Throughout this online, self-study course series, you will learn the basics of Fixed Assets, which includes:

▪ Setting up Fixed Assets

▪ Creating and maintaining fixed assets

▪ Processing depreciation

▪ Generating reports

▪ Exporting Fixed Assets data


We highly recommend that learners first complete the Prologue™ Financials Introduction and Administration Curriculum.


CPE Credits: 5.5

Prologue™ Financials General Ledger Fundamentals Curriculum

This curriculum for In-House or Hosted environments introduces the General Ledger system to general ledger end users.


Prologue™ Financials General Ledger Fundamentals

Throughout this online, self-study course series, you will learn the fundamentals of General Ledger, which includes:

▪ Introduction to General Ledger

▪ Creating and posting journal entries

▪ Working with General Ledger data


We highly recommend that learners first complete the Prologue™ Financials Introduction and Administration Curriculum.

Prerequisites

Learners are expected to have general accounting knowledge, such as the difference between debits and credits, understand how

a journal entry affects the balance of an account, etc. and/or must have a working knowledge of the individual steps in the account

process.

Length: two to three hours

CPE Credits 3.5


General Ledger Account Reconcilement Reports

In this tutorial, you will learn how to generate general ledger

history reports needed for reconciling and research, as well as how

to use parameters and account masking for limiting the data

included in the reports.

Using the Prologue™ Financials Allocation Module:

Allocation Methods and Transactions

This tutorial is designed for General Ledger users who have the

optional Allocation module. In this tutorial, you will learn:

• An overview of Allocations for Prologue

• How to complete the Allocation Method window

• How to use an Allocation Method in General Ledger journal

entry transactions, Accounts Payable transactions, and Fixed

Assets transactions

• How to create an allocation transaction

Creating and Maintaining Budgets

In this tutorial, you will learn how to create and maintain budgets

within General Ledger.

Intercompany Eliminations and Consolidated Reporting

This tutorial is designed for General Ledger users who have

purchased a multi-company license including an elimination

company. You will learn how to define eliminations and show the

two ways to process eliminations within Prologue™ Financials.

General Ledger Reports: Using Queries and

Filters

In this tutorial, you will learn how to use queries and filters

for limiting the data included in reports, use Relative Date

for exports and report configurations used in Unattended

Processing, and find specific data and change the print

layout for Trial Balance – Cumulative Transaction Journals.


Vantage Budget Transfer

This tutorial is designed for General Ledger users who are

using the Vantage product for your A/L management. In this

tutorial, you will the requirements and installation

instructions for Prologue and Vantage, how to import and

export data between Vantage and Prologue, and how to run

Vantage reports.

Subledger Balancing

In this tutorial, you will learn how to create a G/L

Import/Transaction Download Configuration to match the file

with your Subledger balances, process the transaction

download, create G/L Account Ranges for the Subledger

Balancing Report (example – loan accounts, deposit accounts,

accounts without subledger balances), and run the Subledger

Balancing Report with and without additional parameters.

Unattended Processing

In this tutorial, you will learn what the Unattended

Processing feature allows you to do, how to set up

Unattended Processing, and how to schedule and launch

work packages.

Prologue™ Financials General Ledger Advanced Curriculum

This curriculum bundle for In-House or Hosted environments provides advanced training on the General Ledger system for general

ledger end users. This curriculum includes the following courses:

• General Ledger Account Reconcilement Reports

• Using the Prologue™ Financials Allocation Module: Allocation Methods and Transactions

• Creating and Maintaining Budgets

• Intercompany Eliminations and Consolidated Reporting

• Unattended Processing

• General Ledger Reports: Using Queries and Filters

• Vantage Budget Transfer

• Subledger Balancing




8

Introduction to Prologue™

▪ In-House Environment

▪ Hosted Environment

This is advanced preparation to classroom training and to the

online courses. This training course introduces the basic

functions and procedures frequently performed when working

with Prologue, including:

▪ Starting and exiting the systems

▪ Navigating (including an overview of the navigator and

buttons)

▪ Working with records (searching, sorting, copying,

deleting, and templates)

▪ Managing data (safeguarding data and backing up and

restoring)

▪ Working with BLOB images

▪ Maintaining company information

▪ Accessing user assistance

▪ An introduction to reporting

Length: one to two hours

Price: $200 / 6-month access for single

subscription, single user

Prologue™ Application Administrator

▪ In-House Environment

▪ Hosted Environment

This is advanced preparation to classroom training and to the

online courses.

This is a four-course series created for administrators of

Prologue™ Financials for specific environments. Select the

course series that aligns with your technical environment.

Course 1: Teaches the basics for accessing and navigating

Application Administrator, as well as how to safeguard your

customer data.

Course 2: Maintaining Users and Groups teaches you how to

set up users and groups and how to assign security

permissions, general ledger account restrictions, and multi-

company permissions.

Course 3: System Settings teaches you how to set up user

and system component options, where to find information on

setting up your modules, how to define your default posting

accounts, and how to order check stock.

Course 4: Managing Data teaches you how to manage data,

how to work with and generate reports and report groups,

how to scan vendor documents, and how to set up document

retrieval for the Director®/Nautilus® storage solution.

Length: varies



Online Learning Courses

(for Version 9 and earlier)

Our online self-paced training courses allow you to set your own learning pace and absorb key concepts through self-study and

practice. These e-learning courses offer you the most flexibility for scheduling and attending instructional training on how to use our

products.


Online Learning Courses (for Version 9 and earlier)

Prologue™ Accounts Payable

A Basic Course

This online, self-study course series introduces the Accounts

Payable system to accounts payable end users. Throughout

the course series, you will learn the basics of Accounts

Payable, which includes:

▪ Setting up Accounts Payable

▪ Creating and maintaining vendor information and

transactions

▪ Processing vouchers and payments

▪ Processing and managing checks and voids

▪ Generating frequently used Accounts Payable reports


Learners should first complete the following online

courses for Version 9 and earlier:

▪ Introduction to Prologue™

▪ Prologue™ Application Administrator




Prologue™ Fixed Assets Version

A Basic Course

This online, self-study course series introduces Fixed Assets

system to fixed assets end users. Throughout the course

series, you will learn the basics of Fixed Assets, which

includes:

▪ Setting up Fixed Assets

▪ Creating and maintaining Fixed Assets

▪ Processing depreciation

▪ Generating reports

▪ Exporting Fixed Assets data


Learners should first complete the following online

courses for Version 9 and earlier:

▪ Introduction to Prologue™

▪ Prologue™ Application Administrator


CPE Credits: 5.5



Financial Accounting Online Training Library

for Version 9

In addition to the online courses listed in this catalog, free

self-paced tutorials are available for viewing in the Learning

Center.






Virtual Classroom


10

Virtual Classroom is a Group Internet Based instructional method. You experience the same benefits of learning as in a traditional brick

and mortar classroom environment—without having to leave your office. You will use the Internet to connect to a Fiserv website that

is specifically prepared and assigned to you for the session. The website gives you access to a training database so that you can apply

what you learn immediately. You will interact with the instructor and other participants as you complete hands-on exercises. And you’ll

have the opportunity to ask questions and share knowledge the same as in a traditional classroom.


Version 10 with Hands-On Lab

A Basic Course

This interactive course introduces Accounts Payable from

Fiserv to Accounts Payable end users.

Attendees receive hands-on guidance and practice on

processing vouchers, vendor payments, and general ledger

entries. Attendees will be guided through the process of

gathering journal entry information from Accounts Payable.

This course covers the initial setup of the Accounts Payable

solution, vendor and voucher maintenance, vendor payment,

and detailed accounts payable reporting. This course also

covers the voiding process as well as reports related to daily

transactions.

Objectives

You will learn how to:

▪ Create and maintain vendor records

▪ Record and process vendor transactions

▪ Create payments (check or ACH)

▪ Void checks

▪ Understand the recording of the entry to your general

ledger




Curriculum.

No Prerequisites

Field of Study: Accounting - Technical

Length: eleven hours/four sessions in two days

CPE Credits: 13

Date: Apr 10th – 11th

Apr 24th – 25th

Jun 5th – 6th

Jun 19th – 20th

Price: $1,200

Prologue™ Financials Fixed Assets


A Basic Course

This interactive course introduces Fixed Assets from Fiserv

to Fixed Assets end users.

Attendees receive hands-on guidance and practice on how

to create and maintain fixed assets, process depreciation,

and the running of detail reports for internal and tax books.

They will also create entries that are posted to their general

ledger.

This course also covers the initial setup of the Fixed Assets

software, fixed assets input, asset classifications,

depreciation processing, and fixed assets reporting.

Objectives

You will learn to:

▪ Maintain your fixed assets

▪ Process depreciation

▪ Manage up to eight separate books for accounting and

tax records

▪ Dispose of assets




Curriculum.

No Prerequisites


Length: five hours/two sessions in one day

CPE Credits: 6

Date: Apr 12th

Apr 26th

Jun 7th

Jun 21st

Price: $600


.

Virtual Classroom


.

11

Prologue™ Financials General Ledger


A Basic Course

In this virtual hands-on class, you will connect to the internet

from your desktop and interact with a live trainer and virtual lab.

This class provides an in-depth overview of the key functions

and features of General Ledger. You will learn to maintain the

general ledger chart of accounts. You will practice creating and

posting journal entries. The system maintains your general

ledger accounts, transactions, balances and sub ledger

balancing. It provides accurate financial reporting to help

support business needs. It maintains an unlimited number of

years of transactions and budget history to help you analyze

trends, and make better business decisions.

Objectives


• Create and maintain your general ledger accounts

• Record financial transactions

• Record and process Accruals and Prepaids

• Create reports that will help you make better decisions

and analyze trends

• Automate and streamline daily, monthly, quarterly and

yearly processes




Curriculum (for Version 10).

No Prerequisites

Audience

This virtual classroom introduces General Ledger to general

ledger end-users.


Length: ten hours/four sessions in two days

CPE Credits: 14

Date: Apr 3rd – 4th

Apr 17th – 18th

May 8th – 9th

Jun 12th – 13th

Jun 26th – 27th

Price: $1200


Financial Reports Version 10: Basics with

Hands-On Lab

In this virtual hands-on class, you will connect to the Internet

from your desktop and interact with a live trainer and virtual

lab. The instructor will provide an in-depth hands-on review of

the financial report designer component within General

Ledger.

This tool enables users to reconcile data, analyze trends, and

effectively make better decisions. Learn how to create

financial reports in this virtual classroom. The instructor will

review and assist in creating, formatting, and maintaining row,

column, and entity templates.

Objectives

You will learn to:

• Create and maintain reports to track financial

performance

• Write reports that provide data to make better

decisions

• Use the drill-down feature from the financial reports

to view detail account information

No Advanced Preparation

Prerequisites

Learners should understand the following elements within

General Ledger.

▪ Application navigation

▪ Chart of account segment structure and maintenance

▪ Account balances (month-end, net activity, averages,

budget amounts)

▪ Fiscal Years and Periods

Audience

This virtual classroom is intended for existing users who

create and maintain financial reports within General Ledger.



CPE Credits: 6

Date: Apr 5th

Apr 19th

May 10th

Jun 14th

Jun 28th

Price: $600

Virtual Classroom


.

12

Prologue™ Financials General Ledger Financial

Reports Version 10: Beyond the Basics with

Hands-On Lab


from your desktop and interact with a live trainer. During this

course, your instructor will show you how to create reports with

profitability ratios, liquidity ratios, yield/cost ratios, and asset

quality, as well as how to create other financial reports that aid in

monitoring financial performance.

The instructor will also demonstrate how to work with period

ranges, row options (base calculations, rollup details, byline),

statistical accounts, eliminations, SQL Server connection to

Excel, cumulative transaction journals, and query/filter examples.

This virtual classroom provides hands-on activities that allow you

to practice in a demonstration database. You have the

opportunity to interact with other participants, ask questions, and

participate the same as in a regular classroom environment.

Objectives


• Create custom financial reports beyond the standard

report set, such as:

o Byline detail reports

o Cash flow reports

o Yield reports


Learners should first complete the Prologue™ Financials General

Ledger Financial Reports Version 10-Basics with Hands-on Lab.

Prerequisites

Participants should have a strong working knowledge of

accounting and experience working with General Ledger to

create and maintain financial reports.

Audience

This virtual classroom is intended for existing users who create

and maintain financial reports within General Ledger.


Length: four hours/two sessions in one day

CPE Credits: 5

Date: May 3rd

Price: $500

Prologue™ General Ledger Version 9 and earlier

with Hands-On Lab

A Basic Course

In this virtual hands-on class, you will connect to the internet from

your desktop and interact with a live trainer and virtual lab. This

class provides an in-depth overview of the key functions and

features of General Ledger. You will learn to maintain the general

ledger chart of accounts. You will practice creating and posting

journal entries. The system maintains your general ledger

accounts, transactions, balances and sub ledger balancing. It

provides accurate financial reporting to help support business

needs. It maintains an unlimited number of years of transactions

and budget history to help you analyze trends, and make better

business decisions.

Objectives






and analyze trends


yearly processes


We highly recommend that learners complete the following:

▪ Introduction to Prologue™(for Version 9 and earlier)

▪ Prologue™ Application Administrator online course (for Version

9 and earlier)

No Prerequisites

Audience

This virtual classroom introduces General Ledger to general ledger

end-users.


Length: twelve hours/two sessions in two days

CPE Credits: 14

Date: Jun 19th – 20th

Price: $1200


9

Virtual Classroom


13

Prologue™ General Ledger Financial Reports

Version 9 and earlier: Basics with Hands-On

Lab


from your desktop and interact with a live trainer and virtual

lab. The instructor will provide an in-depth hands-on review

of the financial report designer component within General

Ledger.

This tool enables users to reconcile data, analyze trends, and

effectively make better decisions. Learn how to create

financial reports in this virtual classroom. The instructor will

review and assist in creating, formatting, and maintaining

row, column, and entity templates.

Objectives

You will learn to:


performance


decisions




Prerequisites


General Ledger.




budget amounts)


Audience

This virtual classroom is intended for existing users who

create and maintain financial reports within General Ledger.



CPE Credits: 6

Date: Jun 21st

Price: $600







Instructor-Led Classroom


Version 10

A Basic Course

This interactive course introduces Accounts Payable from

Fiserv to Accounts Payable end users.

Attendees receive hands-on guidance and practice on

processing vouchers, vendor payments, and general ledger

entries. Attendees will be guided through the process of

gathering journal entry information from Accounts Payable.

This course covers the initial setup of Accounts Payable

solution, vendor and voucher maintenance, vendor payment,

and detailed accounts payable reporting. This course also

covers the voiding process as well as reports related to daily

transactions.

Objectives


▪ Create and maintain vendor records

▪ Record and process vendor transactions

▪ Create payments (check or ACH)

▪ Void checks

▪ Understand the recording of the entry to your general

ledger





No Prerequisites


CPE Credits:

Length:

Date/Location:

Price:

15

two days

May 15th – 16th Alpharetta, GA

$1,200

These sessions offer traditional classroom-style instruction led by experienced product specialists from Fiserv. This group-live

instruction is hands-on to reinforce concepts and enhance software proficiency. Classroom training, unless otherwise noted, targets

new users. Classes are hosted at our training centers in Alpharetta, GA.

Prologue™ Financials Fixed Assets Version 10

A Basic Course

This interactive course introduces Fixed Assets from Fiserv to

Fixed Assets end users.

Attendees receive hands-on guidance and practice on how to

create and maintain fixed assets, process depreciation, and the

running of detail reports for internal and tax books. They will

also create entries that are posted to their general ledger.

This course also covers the initial setup of the Fixed Assets

software, fixed assets input, asset classifications, depreciation

processing, and fixed assets reporting.

Objectives

You will learn to:

▪ Maintain your fixed assets

▪ Process depreciation

▪ Manage up to eight separate books for accounting and tax

records

▪ Dispose of assets





No Prerequisites


CPE Credits: 7

Length: one day

Date/Location:

Price:

May 17th

$600

Alpharetta, GA


Prologue™ Financials General Ledger Version 10

A Basic Course

This two-day class targets those who operate General Ledger on

a daily and monthly basis. The class provides an in-depth overview

of the key functions and features of General Ledger from Fiserv.

The system maintains your general ledger accounts, transactions,

balances, and sub-ledger balancing. It provides accurate financial

reporting to help support business needs. It maintains an

unlimited number of years of transaction and budget history to

help you analyze trends and make better business decisions.

Focus Areas

▪ Review General Ledger component option settings to

streamline processing

▪ Maintaining the general ledger chart of accounts

▪ Importing and exporting transaction and budget information

including sub-ledger balancing

▪ Maintaining and processing accrual, prepaid, and elimination

transactions

▪ Creating and posting journal entries

▪ Maintaining the posting processes that include batch and real-

time posting

▪ Daily/monthly maintenance and processing using unattended

processing

▪ Comprehensive reporting using system generated reports

▪ Introduction to creating and generating financial reports using

financial report designer functionality within General Ledger

Objectives






and analyze trends


yearly processes



Prologue™ Financials Introduction and Administration Curriculum

(for Version 10).

No Prerequisites


CPE Credits: 15

Length: two days

Date/Location: May 22nd – 23rd Alpharetta, GA

Price: $1,200


Financial Reports Version 10

A Basic Course

This one-day class provides an in-depth hands-on review of

the financial report designer component within General

Ledger. This tool enables users to reconcile data, analyze

trends, and effectively make better decisions.

Bring a sample financial report to this session and learn how

to recreate it in class. The instructor reviews and assists

attendees in creating, formatting, and maintaining row,

column, and entity templates.

Audience

This course targets those who create and maintain financial

reports within General Ledger.

Objectives

You will learn to:


performance


decisions




Prerequisites


General Ledger:




budget amounts)



CPE Credits: 7

Length: one day

Date/Location May 24th Alpharetta, GA

Price: $600

Instructor-Led Classroom






Contact, Registration, & Policies

Extension of CPE Credits

Fiserv is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing

professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the

acceptance of individual courses for CPE Credit. Complaints regarding registered sponsors may be submitted to the National

Registry of CPE Sponsors through its website: www.nasbaregistry.org..

Register via the Web


❖ For In-House Environment users, log on to: http://fiserv.maplelearn.com

❖ For IW or Hosted Environment users, log on to: Intelligent Workplace > Answer Center > Training Center

Contact our Training Administrator

For feedback regarding a program, contact our training administrator at 678-375-5257 or 800-947-0047,

or e-mail [email protected].

Cancellation Policy

Cancellations made fewer than fourteen days prior to the first day of a class, seven days prior to the first day of a Virtual class,

and five days prior to the first day of a webinar are subject to a 50 percent cancellation fee. Confirmed participants who do not

attend their scheduled sessions are liable for a 50 percent cancellation fee. You may make substitutions at any time. Fiserv

reserves the right to cancel a scheduled class with a fourteen-day notice, cancel a scheduled Virtual class with a seven-day

notice, and to cancel a scheduled webinar with a five-day notice to registrants. If a class, Virtual class, or webinar is canceled

for any reason, Fiserv liability is limited to the fee only.


http://www.nasbaregistry.org/

mailto:[email protected]

Fiserv Inc. 800-872-7882 ©2018 Fiserv Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark

of Fiserv, Inc. Other products referenced in this material may be trademarks or

registered trademarks of their respective companies.

255 Fiserv Drive 262-879-5322

Brookfield [email protected]

WI 53045 www.fiserv.com

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