financial management for accounts...

FINANCIAL MANAGEMENT FOR ACCOUNTS RECEIVABLE IN MICROSOFT DYNAMICS® AX

RSM TECHNOLOGY ACADEMY

Syllabus and Agenda

Syllabus and Agenda

Proprietary and Confidential of 16 2016 Subject to Change

Course Details ________________________________________________________________ 3 Audience ___________________________________________________________________ 3 At Course Completion _________________________________________________________ 3 Course Cancellation Policy _____________________________________________________ 5 Guaranteed to Run ___________________________________________________________ 6 Travel Guide ________________________________________________________________ 7

Hosted Training ___________________________________________________________ 7 Client Site Training _________________________________________________________ 7

Payment ___________________________________________________________________ 7 Prerequisites __________________________________________________________________ 8

Participant Requirements ______________________________________________________ 8 Environment ________________________________________________________________ 8

Course Outline ________________________________________________________________ 9 Module 1: Introduction to Accounts Receivable _____________________________________ 9 Module 2: Core Setup for Accounts Receivable _____________________________________ 9 Module 3: Customer Configuration ______________________________________________ 10 Module 4: Free Text Invoices __________________________________________________ 10 Module 5: Sales Order Process ________________________________________________ 10 Module 6: Sales Order Invoicing and Credit Notes__________________________________ 11 Module 7: Manage Customer Transactions _______________________________________ 11 Module 8: Accounts Receivable Payment Journals _________________________________ 12 Module 9: Advanced Accounts Receivable Payment Functions _______________________ 12 Module 10: Core Credit and Collections Management _______________________________ 13 Module 11: Collection Letters __________________________________________________ 13 Module 12: Interest Notes _____________________________________________________ 14 Module 13: Reconciling Accounts Receivable _____________________________________ 14 Module 14: Reports and Inquiries for Accounts Payable _____________________________ 14

Agenda _____________________________________________________________________ 15

Syllabus and Agenda


Course Details

This two-day instructor-led course provides students with an introduction to the Accounts Receivable features Microsoft Dynamics® AX. The purpose of this course is to give new users in Accounts Receivable roles an overview of the benefits of the application, the functionality available, and the skills required to complete day to day tasks in an Accounts Receivable setting. Students will have the opportunity to use the application to perform typical end-user tasks. This course is eligible for 14 CPE credits in the Computer Science field of study.

AUDIENCE The intended audience is Accounts Payable and Finance users who are implementing or using Microsoft Dynamics AX. This includes but is not limited to the following roles.

• CFO • Controller • Accountant • Accounts Receivable Manager • Accounts Receivable Clerk • Credit and Collections Manager

AT COURSE COMPLETION After completing this course, students will be able to:

• Review the business process flow for Accounts receivable transactions. • Describe the major features in Accounts receivable. • Identify important tasks that are completed in Accounts receivable. • Review the primary forms used in Accounts receivable. • Open and work with the workspaces for Accounts receivable. • Describe how Accounts receivable integrates with other modules. • Create a payment schedule. • Create terms of payment. • Set up a cash discount. • Create a method of payment. • Set up customer groups. • Set up posting profiles. • Set up prerequisites for customer maintenance. • Create new customers and add basic information. • Identify additional information for customers. • Complete customer specific setup. • Add bank accounts for customers. • Configure and use print management for customers. • Use case management on a customer account. • Define Free Text Invoices • Create a Free Text Invoice • Create a Free Text Invoice Template • Create Recurring Free Text Invoices • Correct Free Text Invoices • Use Other Options Available for Free Text Invoices • Review the roles involved in the sales order process. • Review a sample process flow for sales orders. • Discuss sales order statuses. • Identify forms used for processing sales orders. • Navigate and use the sales order forms. • Create a new sales order.

Syllabus and Agenda


• Describe other features for sales order processing. • Receive a sales order. • Inquire into the status of a sales order. • Describe parameters for sales order postings. • Configure parameters for sales order postings. • Describe the various techniques available for invoicing. • Review the parameters that control sales order invoicing. • Manually post a sales order invoice. • Batch post sales order invoices. • Review posted invoices. • Place a customer on hold. • View transactions for a customer. • View the balance for a customer. • View related information for a customer. • Work with the settle transactions screen to make settlements and update

transactions. • Undo a settlement for a customer transaction. • Review the case management prerequisites. • Create a case for a customer. • Update and close a case for a customer. • Discuss the Customer Payment Process. • Review types of Accounts Receivable Payment Journals. • Review the Journal Name Setup for Customer Payments. • Create and Post a New Manual Payment Journal • Work with Settlements in a Payment Journal • Reimburse a Customer in a Payment Journal • Create a Prepayment in a Customer Payment Journal • Settle a Prepayment Against an Invoice on a Customer Account • Setup and Use the Basic Approval Process • Review Process for Posting Journals without Approvals • Setup and Use an Approval Workflow for Payment Journals. • Process a Payment Journal with a Workflow. • Describe and Review the Bridging Posting Process • Set up Bridging Posting • Post a Bridging Payment • Review Set Up for Electronic Customer Payments • Configure a Customer Bank Account • Create and Process Electronic Customer Payments • Describe Required Set Up for Customer Pre Notes • Review the Customer Pre Notes Process • Create Pre Notes for Customer Accounts • Discuss business process flow for collections management. • View major features of collections management. • Review collections terminology. • Configure customer accounts for statements. • Configure print management for customer statements. • Print customer statements. • Create and use collection pools. • Create and assign collection agents. • Create and use aging period definitions. • Create and process aging snapshots. • View and use various collections forms. • Change the status of a transaction. • Work with cases and activities for collections.

Syllabus and Agenda


• Send an email message. • Complete the setup for write off. • Write off a customer transaction. • Complete setup for non-sufficient funds transactions. • Process a non-sufficient funds transaction. • Describe the collection letter process flow. • Set up form notes to print on collection letters. • Create collection letter sequences. • Configure customer posting profiles to use collection letters. • Create, review, print, post, and cancel collection letters. • Modify a collection letter. • Discuss the interest note process flow • Setup parameters for interest notes • Create a basic interest code • Create an interest code based on a percentage • Create an interest code based on an amount • Create an interest code based on a range • Add Additional currencies to an interest code • Setup up customer posting profiles for interest notes • Calculate interest • Create interest notes • Calculate Interest without creating interest notes. • Print and post interest notes • Waive interest notes • Reinstate interest notes • Reverse interest note interest fees • Review the Accounts receivable reconciliation checklist. • Discuss the process for month end reconciliation. • Print the Accrued purchases excluding sales tax report. • Review and verify open transactions. • Print the customer aging report. • Verify customer subledger amounts match to the ledger amounts. • Print the Customer to ledger reconciliation report. • Print customer statements. • Review the Customer invoicing workspace. • Print and review the Open transactions report. • Print and review the History by transaction report. • Identify and print customer related reports. • Identify and print sales order related reports. • Identify and print invoice related reports. • Identify and print payment related reports. • Use the Backorder lines inquiry. • Review invoice history and journals. • Review payment fees.

Electronic copies of certificates are given out automatically upon completion of a course. If for some reason you don’t receive a certificate or have special circumstances (multiple participants, physical certificates, etc.), feel free to contact us at [email protected].

COURSE CANCELLATION POLICY RSM reserves the right to cancel courses up to 7 days prior to class commencement due to low enrollment. In the event of a cancellation, RSM will contact any enrolled students.

mailto:[email protected].

Syllabus and Agenda


GUARANTEED TO RUN All hosted courses are guaranteed to run. RSM reserves the right to cancel courses or to make changes in course schedules up to 7 days before the commencement of a course.

Syllabus and Agenda


TRAVEL GUIDE

Hosted Training You are responsible for making all arrangements for travel. We are located in the Denver Technology Center (DTC). You can fly into Denver International Airport (DEN) on most major airlines. It is recommended that you fly the evening before your class is scheduled to begin and depart the evening of the last day of class. On average please allow at least one hour to travel from our office to the airport. 4643 South Ulster St. Suite 400 Denver, CO 80237 For hotel accommodations you can refer to our travel brochure where you can receive discounted rates at local hotels. Because we are located in the heart of the DTC, rental cars are not mandatory. They can be useful if you want to travel around the greater Denver area to see one of our many great tourist attractions.

Client Site Training If the client would like the trainer to follow a specific travel policy attach it upon execution of the statement of work. For clients with a Master Services Agreement (MSA), travel and expenses will be billed after the conclusion of the training. For clients without an MSA, an estimated amount will be billed at a fixed fee and must be paid before the trainer will book travel.

PAYMENT All work performed shall be performed on a fixed fee basis. RSM will bill the Client upon execution of the statement of work according to the Master Services Agreement (MSA). For clients without an MSA, payments must be received before the beginning of the training. Refund Policy: Any cancellations 14 days prior to the scheduled course will be provided a 100% refund. Cancellations 7 days prior to the scheduled course will be provided with a 50% refund. Cancellations within 7 days of course commencement will not be refunded.

Syllabus and Agenda


Prerequisites

PARTICIPANT REQUIREMENTS Students attending this section of the course should have a basic understanding of:

• General knowledge of Microsoft® Windows® • General knowledge of basic navigation within Dynamics AX • General understanding of basic accounting

ENVIRONMENT If the training will be conducted in Denver at the RSM office, the requirements listed below will be provided by RSM. Before the beginning of the first lesson the following materials and equipment will be required:

• A LCD Projector* • Projection screen/surface • A white board or • Flip chart stand/paper (optional)

Each attendee will need a Laptop/PC with the following available: • Internet connection • A VPN connection to RSM (The connection information will be provided by the trainer

upon the first day of training). RSM Technology Academy hosts the training images on a local server in our Denver offices. The VPN connection is required for the participants to connect to the Hyper-V training image. * The instructor can provide a projector if one is not available upon request only.

Syllabus and Agenda


Course Outline

MODULE 1: INTRODUCTION TO ACCOUNTS RECEIVABLE This module is designed to introduce you to the features available in the Accounts receivable module for Microsoft Dynamics AX. The integration points for this module to other modules within Microsoft Dynamics AX will also be reviewed.

Lessons • About Accounts Receivable • Important Tasks • Primary Forms • Workspaces for Accounts Receivable • Integration of Accounts Receivable

MODULE 2: CORE SETUP FOR ACCOUNTS RECEIVABLE This module is designed to teach users the core setup that is required to use the Accounts Receivable module.

Lessons • Payment Schedules • Terms of Payment • Payment Days • Cash Discounts • Payment Fees • Methods of Payment

Practices • Create a Payment Schedule • Create a Term of Payment • Create a Payment Day • Create a Cash Discount • Create Payment Fees • Create a Method of Payment

Syllabus and Agenda


MODULE 3: CUSTOMER CONFIGURATION This module is designed to introduce you to the process for setting up and creating new customers.

Lessons • Prerequisites Setup for Customers • Create and Maintain Customers • Maintain Additional Details for Customers • Additional Tasks for Customers Maintenance

Practices • Create a customer group • Configure a customer posting profile • Create a new customer • Add a contact person to a customer • Place a customer on hold • Configure additional details for a customer • Add a bank account to a customer • Configure print management for a customer • Create a case for a customer

MODULE 4: FREE TEXT INVOICES This module is designed to teach you how to process customer free text invoices. It starts by defining free text invoice options available for invoicing. Then each technique is reviewed in detail in its own lesson.

Lessons • Overview of Free Text Invoices • Define Free Text Invoices • Create Free Text Invoices • Create Recurring Free Text Invoices • Free Text Invoice Corrections • Other Options for Free Text Invoices

Practices • Create and post a free text invoice. • Create and post a recurring free text invoice. • Process a free text invoice correction.

MODULE 5: SALES ORDER PROCESS This module is designed to introduce financial end users of Dynamics AX to the sales order process.

Lessons • Sales Order Process Flow • Work with Sales Orders • Financial Parameters for Sales

Practices • Create a sales order • Pick and pack a sales order • Configure parameters for sales order postings

Syllabus and Agenda


MODULE 6: SALES ORDER INVOICING AND CREDIT NOTES This module is designed to teach accounts receivable workers how to process invoices and credit notes for sales orders.

Lessons • Sales Order Invoicing • Summary Updating • Sales Order Credit Notes

Practices • Post a Sales Order Invoice • Create and post a sales order credit note.

MODULE 7: MANAGE CUSTOMER TRANSACTIONS This module is designed to teach accounts receivable end users how to manage the transactions on a customer account in Dynamics AX.

Lessons • Customer Account Management • Manage Customer Settlements • Case Management for Customers

Practices • Place a customer on hold. • Settle open transactions for a customer. • Create and process a case for a customer.

Syllabus and Agenda


MODULE 8: ACCOUNTS RECEIVABLE PAYMENT JOURNALS This module is designed to teach you how to setup and process customer payments with Microsoft Dynamics AX. The various methods of creating payments are reviewed and an example of each is demonstrated.

Lessons • Overview of the Accounts Receivable Payment Process • Payment Journals • Prepayments • Workflow and Approval for Payment Journals

Practices • Create a manual payment journal. • Create and process a prepayment in a customer payment journal. • Set up and use the basic approval process for payment journals. • Process a payment journal with a workflow.

MODULE 9: ADVANCED ACCOUNTS RECEIVABLE PAYMENT FUNCTIONS This module is designed to teach accounts receivable end users about the advanced payment features of Dynamics AX.

Lessons • Bridging Accounts • Electronic Customer Payments • Customer Prenotes

Practices • Set up a bridging posting method of payment. • Generate and post a bridged payment. • Create and process an electronic customer payment. • Create prenotes for customer accounts.

Syllabus and Agenda


MODULE 10: CORE CREDIT AND COLLECTIONS MANAGEMENT This eLearning course is designed to introduce the accounts receivable and credit and collection workers to the basic features for managing customer accounts.

Lessons • About Collections Management • Customer Account Statements • Managing Collections and Collection Agents • View and Manage Collections Information • Advanced Collections Management Tasks

Practices • Print a Customer Account Statement • Create a collection agent. • Manage the Collections Process • Write off a customer transaction. • Process a non-sufficient funds transaction.

MODULE 11: COLLECTION LETTERS This module is designed to teach accounts receivable and credit and collection workers how to setup and process collection letters.

Lessons • Set Up Collection Letters • Process Collection Letters

Practices • Configure Collection Letters • Create and post collection letters.

Syllabus and Agenda


MODULE 12: INTEREST NOTES This module is designed to teach accounts receivable and credit and collection workers how to setup and process interest notes.

Lessons • Set Up Interest Notes • Calculate Interest • Manage Interest

Practices • Set Up an Interest Code • Create and Post Interest Notes • Waive an Interest Note

MODULE 13: RECONCILING ACCOUNTS RECEIVABLE This module is designed to teach accounting personnel to close and reconcile the account receivable subledger to the ledger in Dynamics AX.

Lessons • Accounts Receivable Reconciliation Process

Practices • Reconcile Accounts receivable to the general ledger. • Print customer statements.

MODULE 14: REPORTS AND INQUIRIES FOR ACCOUNTS PAYABLE This module is designed to Accounts Receivable end user how to use key reports, inquiries, and workspaces in Dynamics AX.

Lessons • Accounts Receivable Workspaces • Accounts Receivable Reports • Accounts Receivable Inquiries

Practices • Print the open transactions report. • Print an invoice report.

FINANCIAL MANAGEMENT FOR ACCOUNTS PAYABLE

Proprietary and Confidential of 16 Subject to Change

Agenda Day 1 Day 2

9:00 AM Introduction to Accounts Receivable Payment Journals

10:00 AM Core Setup for Accounts Receivable

Advanced Payment Functions

11:00 AM Customer Configuration

Core Credit and Collections

Management 12:00 PM LUNCH LUNCH

1:00 PM Free Text Invoices Collection Letters

2:00 PM Sales Order Process Interest Notes

3:00 PM Sales Order Invoicing and Credit Notes

Reconciling Accounts Payable

4:00 PM Manage Customer Transactions

Reports and Inquiries for Accounts Payable

5:00 PM SESSION END SESSION END

This document contains general information, may be based on authorities that are subject to change, and is not a substitute for professional advice or services. This document does not constitute audit, tax, consulting, business, financial, investment, legal or other professional advice, and you should consult a qualified professional advisor before taking any action based on the information herein. RSM US LLP, its affiliates and related entities are not responsible for any loss resulting from or relating to reliance on this document by any person. Internal Revenue Service rules require us to inform you that this communication may be deemed a solicitation to provide tax services. This communication is being sent to individuals who have subscribed to receive it or who we believe would have an interest in the topics discussed.

RSM US LLP is a limited liability partnership and the U.S. member firm of RSM International, a global network of independent audit, tax and consulting firms. The member firms of RSM International collaborate to provide services to global clients, but are separate and distinct legal entities that cannot obligate each other. Each member firm is responsible only for its own acts and omissions, and not those of any other party. Visit rsmus.com/aboutus for more information regarding RSM US LLP and RSM International.

RSM® and the RSM logo are registered trademarks of RSM International Association. The power of being understood® is a registered trademark of RSM US LLP.

© 2016 RSM US LLP. All Rights Reserved.

financial management for accounts...

Documents