FinancialDignityFor All

Operation HOPE is the leading global provider of financial dignity education and economic empowerment programs for low-to-moderate income youth, individuals and families in underserved communities.

Operation HOPE, Inc.

OPERATION HOPE INC. IS A 4-STAR CHARITY Highest Possible Rating for Accountability and

Transparency by Charity Navigator

The mission of Operation HOPE is silver rights empowerment, making free enterprise work for everyone. We accomplish this through our work on the ground as the nonprofit private banker for the working poor, the underserved and struggling middle class. We achieve our mission by being the best-in-class provider of financial literacy empowerment for youth, financial capability for communities, and ultimately, financial dignity for all.

Our Mission

Project 5117 is HOPE’s four-pronged approach to combating economic inequality. The programs under Project 5117 improve financial literacy, increase the ratio of business role models and business internships, reach America’s un-and underbanked citizens, strengthen small businesses and create new entrepreneurs. The end results are economically stabilized communities.

Project 5117 Through the Youth Empowerment Division, students learn the importance of financial dignity. HOPE programs help youth understand the basics of banking, credit and investments, develop career path thinking and public speaking skills, start and run their own business, through increased critical thinking and problem solving skills. These programs represent a highly accessible and effective means for youth to gain the knowledge for making sound financial decisions and ultimately achieve economic independence. Financial dignity is achieved through financial education that both inspires youth and provides the technical information needed to be financially literate and prepared for a career in a global economy.

Through the Adult Empowerment Division, HOPE partners with financial institutions, city governments, and community based organizations to deliver financial literacy education to low-income adults. We offer adult financial education workshops, credit counseling, small business technical assistance and entrepreneurial training, access to capital for homebuyers and business owners, foreclosure prevention counseling and business-oriented computer and Internet services. These programs are designed to transform underserved communities into emerging market communities of economic opportunity.

51 17Youth Empowerment Adult Empowerment

5 Million Youth Educated Through Financial Dignity Programs

1 Million Youth Participants Through Entrepreneurial & Career Building Programs

1 Thousand HOPE Inside Locations

700 Credit Score Communities

Empowerment

Dignity

Under the HOPE Inside delivery model a partner funds a HOPE employee who will be a certified financial management counselor located at the partner’s selected location. The HOPE counselor will conduct community outreach, create strategic alliances, delivers HOPE financial educational workshops and one-on-one counseling at the partner’s location and/or offsite.

Operation HOPE is partnering with financial institutions, city governments, and communitybased organizations to deliver financial literacy education. HOPE believes that by providing financial literacy, we empower individuals and give them financial dignity, which leads to financial inclusion.

5 1 1 75 million youth empowered with a new level of financial literacy through unique financial dignity education programs, that have successfully been taught in 1,850 schools and1,326 community based organizations across the country. The program ensures basic consumer protection education for a generation, while making smart cool, so they stay in school.

Banking on Our Future elevates the dignity, hope, and economic self-sufficiency of people in low-wealth and underserved communities through financial literacy. Since its inception, the Banking on Our Future Program has reached over 880,000 students.

1 million of these empowered youth will have an opportunity to become future entrepreneurs critical thinkers, problem solvers, and local job creators through HOPE Business In A Box Academies, supported by a 100-year partnership with the Gallup Organization. This effort powerfully reconnects education with aspiration in the lives of our youth. By the year 2020 there will be 2,000 HOPE Business In A Box Academies across the United States, in both urban and rural communities.

In addition, Operation HOPE seeks to inspire, recruit and organize 500 leading CEOs who will become founding partner-members of HOPE B- Business Compact (HOPE B-BC). Founding partner-members agree to make available 6-week internships to young people from low-wealth urban, rural and underserved communities who were able to raise their GPA to 2.7 (B-) in high school, inspiring and encouraging them to ‘want’ to graduate.

700 Credit Score Communities will be attained through the expansion of HOPE Inside and “HOPE Inside Certified Plus” locations. These communities will have access to credit counseling, education on credit and money management, and debt management, offered in an individual and group setting.

HOPE believes that a community empowered with their own sense of financial dignity asks more good questions, demands better products and services, is more aspirational, and positions themselves as an upwardly mobile emerging market for the future. An empowered community is a community filled with economic opportunity.

Million EducatedThrough FinancialDignity

Million Youth Participants Through Entrepreneurial & Career Building Programs

Thousand HOPE Inside Locations

700 CreditScore Communities

My experience with HOPE was wonderful from the classroom, to the pitch competition to working in the media center. It was great and I hope the other kids can have the same opportunity. The competition is very intense, however very fun. - Nicholas H., Student

Working with Mr. Birt (BRM) was wonderful he was always there to help me, push me and (make sure we) exceeded the standard. - Isaiah M., Student

The crew at Operation HOPE was there from the beginning. When I didn’t think I would be able to save enough to buy a home; they became my personal cheerleaders. - Yvette B.

The empowerment training you get at HOPE isn’t just about everything coming up roses with your credit, it’s about how to persevere in the face of adversity. - Ryan T.

HOPE Coalition America (HCA) is the national emergency preparedness and recovery division of Operation HOPE, founded in response to 9/11 and designed to assist individuals, families, small businesses and cities recover from the financial disaster that typically follows the actual disaster.

In partnership with leaders in a wide range of industries spanning banking, financial services, insurance, government, social and community services, and through the Project 5117 Adult Empowerment Division HOPE Inside model, HCA provides financial guidance and economic assistance to those affected by disaster. In addition, HCA deploys in response to Presidentially declared disasters, regardless of any existing HOPE market presence.

HOPE Coalition AmericaAMERICA’S FIRST LINE OF RESPONSE FOR FINANCIAL RECOVERY

In 2014, 15,816 individual clients were provided one, or more, of the following services: mortgage payment deferral, loan management, emergency budgeting, foreclosure prevention, home inspection and repair contract review and negotiation, insurance claim assistance, restructuring of business plan, replacing lost or destroyed documents, credit negotiation, grant and loan applications and appeals, FEMA & SBA assistance, banking relationship mediation and more.

HCA is the exclusive national partner with FEMA and American Red Cross for emergency financial disaster preparedness, response and recovery.

2.5 Million Individuals Served

$1.8 BillionDirected more than $1.8 billion in economic activityinto under-served communities since 1992

48,608 South African women and children educated through Banking on Our Future

Visit OperationHOPE.org to learn more.

Adults educated through financial literacy counseling at HOPE Inside locations

Provided foreclosure prevention counseling to 8,059 homeowners

8,059 Homeowners

Youth Educatedthrough youth empowerment programs

8,021 total Small Business Clients served providing 10,927 business recovery services

70,300 Youth Entrepreneurs throughHOPE Business In A Box Academies1,139

29,292

HOPE served 115,590 individuals in 2014

22,000HOPE CorpsVolunteers

Check cashing customers into banking customersRenters into homeownersThose on poverty rolls to those on payrolls

Youth educated in more than 3,176 schools and community organizations

880,000Adults educated through empowerment programs

1,686,931

Since 1992, HOPE has been teaming up with financial institutions, city governments, and community-based organizations to deliver financial literacy education

80.22% of every dollar donated to HOPE goesdirectly to programs

Youth and AdultEmpowerment

Small BusinessDevelopment

StudentEntrepreneurs

Home OwnershipPrograms

CreditCounseling

Converting

2.5 Million Individuals Served

$1.8 BillionDirected more than $1.8 billion in economic activityinto under-served communities since 1992

48,608 South African women and children educated through Banking on Our Future

Visit OperationHOPE.org to learn more.

Adults educated through financial literacy counseling at HOPE Inside locations

Provided foreclosure prevention counseling to 8,059 homeowners

8,059 Homeowners

Youth Educatedthrough youth empowerment programs

8,021 total Small Business Clients served providing 10,927 business recovery services

70,300 Youth Entrepreneurs throughHOPE Business In A Box Academies1,139

29,292

HOPE served 115,590 individuals in 2014

22,000HOPE CorpsVolunteers

Check cashing customers into banking customersRenters into homeownersThose on poverty rolls to those on payrolls

Youth educated in more than 3,176 schools and community organizations

880,000Adults educated through empowerment programs

1,686,931

Since 1992, HOPE has been teaming up with financial institutions, city governments, and community-based organizations to deliver financial literacy education

80.22% of every dollar donated to HOPE goesdirectly to programs

Youth and AdultEmpowerment

Small BusinessDevelopment

StudentEntrepreneurs

Home OwnershipPrograms

CreditCounseling

Converting

An empowered community is a community filled with economic opportunity. Our Certified Personal Finance Counselors help clients identify specific debt and budgeting issues and take steps to establish or improve their credit.

Project 5117 Co-Chairs

HOPE Global Board of Directors

Project 5117 PartnersEquifax FoundationFifth Third BankFifth Third Bank/HUDFINRAFirst Republic BankFirst Tennessee Bank GallupHLB Gross CollinsHSBCIberia BankICE NYSE FoundationIndustrial BankJP Morgan ChaseKaiser PermanenteLao Family Community Development Inc.M&T BankM&T Charitable FoundationMasterCardMetro Atlanta ChamberMFUG Union BankMidland States BankMutual of Omaha BankOakland Raiders FoundationOBDC Small Business FinanceOneWest BankOpus Community FoundationPacific Premier BankPNC FoundationPopular Community BankRBC BankRegions Financial Corporation

Dr. Bernice A. KingChief Executive Officer,The King Center

SEI Investments CompanySilicon Valley BankState FarmSunTrust BanksSynovus BankThe Private BankToyota Motor Sales, USATransUnionUnited Way of Bay Area Non Profit OrganizationUPS FoundationUS BankUS Department of Housing and Urban Development US Department of Commerce, Economic Development Administration (EDA)Wells Fargo BankWells Fargo FoundationWilcox Family FoundationWinifred Johnson Clive FoundationWolters Kluwer Financial ServicesWoori America Bank

*Partial listing

Ambassador Andrew YoungCivil Rights Icon & Chairman,Andrew Young Foundation

Michael AroughetiChief Executive Officer,Ares Capital Corporation

Steve BartlettSenior Advisor,Treliant Risk Advisors

Lisa BordersChair, The Coca-Cola Foundation

Philippe BourguignonVice Chairman,Revolution Places

Sean ClearyManaging Director,Strategic Concepts (PTY) LTD.

Jim CliftonChairman & CEO, Gallup, Inc.

Roberto HerenciaPresident & CEO,BXM Holdings, Inc.

Brian LongePresident & CEO,Wolters Kluwer Financial Services

John Hope BryantFounder, Chairman & CEO,Operation HOPE, Inc.

Alliant Credit UnionAmerican Chartered BankAmerican Express Bank of AmericaBank of MarinBank of the WestBB&T Branch Banking and TrustBBVA CompassBMO Harris BankCapital OneCasey Family ProgramsCathay BankCharles SchwabChick-Fil-A FoundationCiti FoundationCity of JacksonvilleCity of Los AngelesCity of MiamiCity of St LouisCNA FoundationColorado Federal Savings BankComerica Consumer Financial Protection BureauCoreLogic Inc.Correll Family FoundationCTBC Bank Corp.Curacao FinanceDenver Public SchoolsDeutsche BankEast West Bank FoundationEbenezer Church

I’m excited to lend my energy to such a worthy initiative. I eagerly anticipate the benefit so many students and companies will receive from this program, including the benefit I look forward to in our community and from leveraging this program at FOCUS Brands. I am deeply committed to the HOPE B- Business Compact program. - Kat Cole, Group President, FOCUS Brands Inc.®

What kills people is not adversity, what kills people is thinking that every tomorrow is gonna be just like yesterday and there’s not a darn thing they can do about it. - President Bill Clinton, Founder, Clinton Foundation and 42nd President of the United States

Anand NallathambiPresident & CEO, CoreLogic

Duncan NiederauerFormer CEO, New York Stock Exchange (NYSE) Euronext

Natalia PeartCOO and Director of Strategic Initiatives,DeBruce Foundation

Bill RogersChairman & CEO, SunTrust Banks, Inc.

Stephen Ryan, Esq.Partner,McDermott, Will & Emery

Jeff SchmidChairman & CEO,Mutual of Omaha Bank

J. Michael ShepherdChairman & CEO,BancWest Corporation

Richard SmithChairman & CEO, Equifax Inc.

Kent StoneVice Chairman, Consumer Banking Sales and SupportUS Bancorp

Carlos VazquezPresident, Banco Popular North AmericaPopular Community Bank

Timothy WennesVice Chairman & Chief Retail Banking Officer,Union Bank

Robb WebbChief Human Resources Officer,Hyatt Hotels Corporation

Jim WellsFormer Chairman & CEO,SunTrust Banks, Inc.

707 Wilshire Boulevard, 30th FloorLos Angeles, California 90017

PARTNER

VOLUNTEER

GIVE

Become a Project 5117 HOPE POWERED by partner.

Volunteer to teach Banking on Our Future or

HOPE Business In A Box Academies to a classroom of students in your city.

Become a National Signature Partner

of Project 5117.

Volunteer to serve as a judge for a Pitch Competitionat local HOPE Business In A

Box Academies.

Volunteer to serve as a Business Role Model

to help a youth entrepreneurs.

Sponsor a HOPE Inside location in your community.

Become founding partner-members of

HOPE B- Business Compact (HOPE B-BC).

OperationHOPE.org

Help Spread HOPE Around the WorldMAKE A DIFFERENCE

Phone +1-213-891-2900Toll Free +1-877-592-HOPE

All contributions are 100% tax-deductible and payable to Operation HOPE, Inc., a 501 (c)(3) nonprofit organization.

Operation HOPE CFC# 86032 Operation HOPE Received Highest Possible Rating from Charity Navigator.