financial counselling, capability and resilience hubs information session

Financial Counselling, Capability and Resilience Hubs Information Session

Financial Counselling, Capability and Resilience Hubs Information Session 2

Acknowledgement

We acknowledge the traditional owners on whose land we meet today. We pay our respects to their elders past and present.


Session outline

• Introduction/house keeping

• Presentation

• Question preparation

• Break

• Questions and Answers

• Wrap up


What will be covered in this presentation?

• The new Financial Wellbeing and Capability Activity

• The Financial Counselling, Capability and Resilience Hub Grant Round

Financial Wellbeing and Capability Activity


Aim of the Financial Wellbeing and Capability Activity

The Activity aims to support individuals and families to navigate financial crises and build financial wellbeing, capability and resilience for vulnerable people and those most at risk of financial and social exclusion and disadvantage.

Source: Financial Wellbeing and Capability Activity Guidelines Overview


The four outcomes the Financial Counselling, Capability and Resilience sub-Activity aim to achieve are:

• Improved financial capability;

• People’s needs in times of financial crisis are addressed;

• Individuals, families and communities are assisted to navigate life transitions and or financial stress/crisis which may negatively impact on their wellbeing over their life course; and

• Improved financial resilience and pathways to mainstream financial services.

Source: Financial Wellbeing and Capability Activity Guidelines Overview

Activity outcomes

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AT RISK

can access money for emergencies

has a budget aware of consumer

rights

plans spending knows where to

find information saves regularly

RESILIENT CRISIS TRANSITION

Early Intervention and Prevention

cannot meet basic needs

unmanageable debts life event or

emergency

no savings no access to

basic banking services

Some individuals will cycle in and out of crisis

Financial Wellbeing Continuum


Why have the services changed?

A number of factors have driven the need for change, including:

• A need for better service integration

• The evolving needs of people and communities, including increased complexity of the issues experienced


The main changes include: • enabling organisations to deliver more closely integrated services;

and

• encouraging organisations to work closely, or even integrate, with other support services in their areas.

Enabling services to provide integrated financial management services will allow the organisation to better respond to what their clients and communities need.

What has changed?


Financial Capability

Financial Capability services help people build longer-term capability to budget and manage their money better and make informed choices.

Financial Capability workers deliver financial literacy education, information and coaching and maintain a strong focus on supporting clients to change their behaviour and ‘learn by doing’.


Financial Counselling

Commonwealth Financial Counselling (CFC) contributes to the outcomes by helping people in financial difficulty to address their financial problems and make informed choices.


Financial Resilience

Financial Resilience offers a variety of financial services and products targeted at financially vulnerable people that help to build self-reliance and provide access to financial products.


Financial Counselling, Capability and Resilience Hubs Grant Round

Funding is available from 1 January 2016 to 30 June 2017 to establish Hubs in WA, NT, SA, QLD, NSW and Victoria where income management is currently operating.

An integrated Financial Counselling and Financial Capability service must be offered.

Services are expected to commence from 1 January 2016.

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What is a Hub?• Integrated Financial Counselling and Financial Capability service.

• Consortium arrangements or local partnerships are encouraged.

• Organisations can also opt to include microfinance services.

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Expectations• Priority access to consumers participating in income management.

• A service that responds to community need and works closely with other services.

• Outreach to remote communities (not in urban areas).

• Participation in evaluation.

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Indigenous Home Ownership Education • IHOME is an education programme designed for Indigenous people

considering purchasing or building their own home on Indigenous land.

• Some locations will be required to offer the IHOME package.

• See Appendix C of the Funding Round Summary for the list of communities.

• Requires Certificate IV in Training and Assessment qualified trainers.

• Train the training support for staff delivering the package.

• Training materials provided.

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The application process• Applications opened on 18 August 2015

• 6 weeks to submit applications addressing the selection criteria

• Applications close at 2pm AEST on 29 September 2015

• Electronic submission required

All of the grant round information is on the Funding Open for Application page at www.dss.gov.au/grants


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Important information

• You must attach a draft budget using the template provided with the Application Pack.

• The Application Form has a word limit for responses to the selection criteria.

• Only attachments requested by the Department should be attached to applications.

• Documents/attachments not requested will not be assessed as part of your application.

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Selection Criteria 1. Demonstrate your understanding of the need for the funded Activity in the

specified community and/or the specified target group.

2. Describe how the implementation of your proposal will achieve the Activity objectives for all stakeholders, including value for money within the Grant funding.

3. Demonstrate your experience in effectively developing, delivering, managing and monitoring Activities to achieve Activity objectives for all stakeholders.

4. Demonstrate your organisation’s capacity and your staff capability (experience and qualifications) to deliver the Activity objectives in the specified community and/or the specified target group.

5. Describe and demonstrate a service delivery model that includes effective partnerships, linkages and referral pathways that directly contribute to the Activity outcomes.



Attributes - Selection criteria one

Demonstrate your understanding of the need for the funded Activity in the specified community and/or the specified target group.

– demonstrate an understanding of the Activity aims and the service offer we are seeking

– demonstrate the need for the services

– describe your target group/s


Attributes - Selection criteria two:

Describe how the implementation of your proposal will achieve the Activity objectives for all stakeholders, including value for money within the Grant funding.

– describe your proposed integrated service offer

– describe how you will operate and deliver the services

– describe how you will deliver outcomes for stakeholders

– demonstrate value for money including other sources of funding or in-kind contributions

Section 3.3 of the Financial Wellbeing and Capability Activity Guidelines Overview provides more information about value for money.


Attributes - Selection criteria three

Demonstrate your experience in effectively developing, delivering, managing and monitoring Activities to achieve Activity objectives for all stakeholders.

– demonstrate organisational experience

– this includes developing, delivering managing and monitoring services to achieve outcomes and

– delivering to consumers/communities from Indigenous and/or culturally and linguistically diverse backgrounds

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Attributes - Selection criteria four

Demonstrate your organisation’s capacity and your staff capability (experience and qualifications) to deliver the Activity objectives in the specified community and/or the specified target group.

– organisational capacity and expertise

– qualifications and skills of service delivery staff

– recruitment or training strategies

– qualifications and skills of management staff

– governance, financial management and fraud control

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Attributes - Selection criteria five

• Describe and demonstrate a service delivery model that includes effective partnerships, linkages and referral pathways that directly contribute to the Activity outcomes.

– integrated and holistic service

– effective partnerships, linkages and referral pathways

– meeting complex needs

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For more information:

• Visit the DSS Grants website: www.dss.gov.au/grants

• Email: [email protected]

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Questions and Answers

financial counselling, capability and resilience hubs information session

Documents

broad financial capability

new financial wellbeing

capability activityfrom

capability fwc activity

dss website

number of questions

income management areas

south australia