final presentation - dog waste in santa barbara...introduction problem: the problem that the creeks...

37
Dog Waste in Santa Barbara Dog Waste in Santa Barbara Dog Waste in Santa Barbara Strategies and Solutions Dog Waste in Santa Barbara Strategies and Solutions Arabia Álvarez Laura Botzong Kody Burke Kody Burke Evan Rosenberg June 12, 2012 ES193SP

Upload: others

Post on 05-Oct-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Dog Waste in Santa BarbaraDog Waste in Santa BarbaraDog Waste in Santa BarbaraStrategies and SolutionsDog Waste in Santa BarbaraStrategies and Solutions

Arabia ÁlvarezLaura BotzongKody BurkeKody BurkeEvan Rosenberg

June 12, 2012ES193SP

Page 2: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Introduction

Table of ContentsTable of ContentsIntroductionBackground information

Methodology

Data analysisy

Social media proposals

Recommendations

Conclusions

Page 3: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

IntroductionIntroductionProblem:

The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of proper disposal of dog waste in Santa Barbara.

CClient:Creeks Division, City of Santa BarbaraLiz Smith Creeks Outreach CoordinatorLiz Smith, Creeks Outreach Coordinator

Page 4: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Background informationBackground informationEnvironment ProblemEnvironment Problem

Dog waste persists in environmentContains bacteria, parasites harmful to humans

& dogs

Swept into water bodies (creeks and ocean)

Nitrogen NH Algae Blooms Eutrophication Nitrogen, NH4 Algae Blooms Eutrophication

Page 5: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Background InformationBackground InformationLegal FrameworkLegal Framework

1991 EPA d d t i t f 1991: EPA deems dog waste a nonpoint source of pollution

But discharge regulations for industry and businesses does not consider dog wastedoes not consider dog waste

Page 6: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Background InformationBackground InformationBest PracticesBest Practices

Identify a good city with three key features:

1. Have a clean image

2. Have active populations that enjoy outdoor activities

3 Have natural bodies of water or sensitive ecosystems3. Have natural bodies of water or sensitive ecosystems

Page 7: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Background InformationBackground InformationIdentify a successful advertising campaign video orIdentify a successful advertising campaign, video or incentive program through three key features.

1. Campaign that grows from its original implementation and has regular updates

2. Fosters and supports community events and gatherings

3 Creates a fun environment within the campaign3. Creates a fun environment within the campaign

Page 8: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Background informationBackground informationC l P k PCentral Park Paws

Works with Central ParkWorks with Central Park Conservancy ( connected to larger community, not just dog owners)

Fosters dog-friendly park environment, as well as ,defending dog-owner rights in any park matters

Page 9: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Background informationBackground informationPortlandPortland

Launched “Petiquette for Parks”campaign

Created a “stewardshipstewardship toolbox” to help foster community support

Page 10: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Background informationBackground informationSeattleConnected a “dog doogity” video campaign with a larger campaign to cleancampaign with a larger campaign to clean up the Puget sound

Page 11: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

MethodologyMethodologyBackground on conducting surveysg g y

Background research on topics

Informal interviews

OParticipant Observation

Survey Developmenty p

Data Collection & Analysis

Social Media Workshop

Page 12: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

MethodologyMethodologyInformal InterviewsInformal Interviews

Ecological impact i d t dmisunderstood

Honest Answers?

Behavior changes based on where a person ison where a person is

Page 13: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

MethodologyMethodologyParticipant ObservationParticipant Observation

• Locations

• Sense of Community

• Bagged Dog Waste S d L ti• Bagged Dog Waste

Survey DevelopmentSampling (102)

Petco @ La Cumbre

10%

Surveyed Locations(5/14/12-5/23/12)

Sampling (102)Questions (24)Locations (4)

Hendry's50%

Ellings Park20%

Santa Barbara Mission

20%

20%

Page 14: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Data analysisData analysisData analysisRepresentative dataGender

Data analysisRepresentative dataGender

No Response

5%Respondent Gender

Male

Female58%

Male37%

Page 15: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Data analysisData analysis 25

Respondent Income

Data analysisRepresentative dataIncome

Data analysisRepresentative dataIncome 10

1520

05

10

$20,000 $20,001 -$50,001 -$90,001 -$125,001

R d t I

,and

under

,$50,000

,$90,000

,$125,000

,or more

10152025

Respondent Income

05

10

Page 16: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Data analysisData analysisData analysisRepresentative dataAge

Data analysisRepresentative dataAge

30Respondent Age

Age Distribution inSanta Barbara

20

25

30

dent

s10

15

20

fRes

pond

0

5

10#

of

18-2930-3940-4950-6465-74 75+Age Group

Page 17: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Data analysisData analysisData analysisRepresentative dataEthnicity

Data analysisRepresentative dataEthnicity

Asian-American Respondent Ethnicity

Mixed Ethnicity

7%

American3% Declined

9%

p y

Caucasian73%

Hispanic/Latino

8%

Page 18: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Data analysisData analysisyy

How often do you walk your dog?Less than half the

timeNever

1%

How often do you pick up after your dog?Behavior & Habits

More than once a

day

1-2 time per week

9% More than half

time2%

1%

21%Daily41%

3-5 times per week

29%Always

89%

the time8%

Always15%

Less than half the

time

How often do others pick up after their dogs?

Park

Off-trail wildland

areas8%

Popular Locations

15%

More

14%

Never0%

10%

Neighborhood27%

Off-leash dog areas20%

8%

More than half the time

71%Beach35%

Page 19: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Data analysisData analysis When is it OK?ata a a ys sBarriers

ata a a ys sBarriers

Where is it OK?

Where do you see the mostWhere do you see the most dog waste?

Page 20: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Data analysisData analysisyPreparedness

yPreparedness

How often are you prepared with a doggie bag d i ?

What do you use to pick up after your

Less than half the

time2%

Never2%

device? dog?

Always87%

More than half the

time9%

100%

Preparedness and Picking Up

20%40%60%80%How prepared

are you to pick up after your

dog? (% of respondents)

Never

Less than half the time

More than half the time

Always0%

Always More than half the time

Less than half the time

Never

How often do you pick up after your dog?

Page 21: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Social Media ProposalSocial Media Proposalpp

Audience, Messages & Channels

RecommendationsRecommendations

Page 22: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Social Media ProposalSocial Media ProposalSocial Media ProposalSocial Media ProposalOverall goal:

Encourage people to properly dispose of their dog’s waste

Objectives:1. Increase knowledge about the environmental and h lth i t f d thealth impacts of dog waste

2. Establish an active online community of dog owners y gas a forum for outreach, information dissemination, andevent organization

a) Increase the activity of the Santa Barbaraa) Increase the activity of the Santa Barbara Creeks Division Facebook page

Page 23: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Social Media ProposalSocial Media ProposalSocial Media ProposalAudienceSocial Media ProposalAudience

Target Audience Subgroups:Target Audience Subgroups:

1. People who make a decisionStrategy: Community Building

2. People who improperly disposeStrategy: Informational Campaign

Page 24: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Social MediaSocial MediaSocial MediaStrategy: Community BuildingSocial MediaStrategy: Community Building

Dog Community Involvement and Dog Community Involvement and Likelihood of

80%90%

100%

nts

g yLikelihood of Telling Someone Else to Pick

Up After Their Dog

Very Likely 80%90%

100%

ents

Dog Community Involvement and Likelihood of Picking-up After Another's Dog

Very Likely

20%30%40%50%60%70%80%

of R

espo

nden Somewhat Likely

Neutral

Somewhat Unlikely

Very Unlikely20%30%40%50%60%70%

%

% o

f Res

pond

e y y

Somewhat Likely

Neutral

Somewhat Unlikely

0%10%20%

1 2 3 4 5

%

Level of Involvement in Community of Dog Owners (1= None, 5= Very)

Very Unlikely0%

10%

1 2 3 4 5

%

Level of Involvement in Community of Dog Owners (1= None, 5 = Very)Owners (1 None, 5 Very)

Page 25: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Social MediaSocial MediaSocial MediaStrategy: Community BuildingSocial MediaStrategy: Community Building

Level of Involvement in Community of Dog

90%

100%

Owners and Perceived Environmental Impact of Dog Waste Conclusion:

Community Involvement eq als better disposal

60%

70%

80%

pond

ents

5= Most Harmful4

3

equals better disposal habits

20%

30%

40%

50%

% o

f Res

p

2

1= Least Harmful

0%

10%

20%

1 2 3 4 5

Level of Dog Community InvolvementLevel of Dog Community Involvement

Page 26: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Social MediaSocial MediaSocial MediaStrategy: Community BuildingSocial MediaStrategy: Community Building

1211

13

1010

12

14

k u

sers

Income and Facebook usage

2120

25

ers

Age and Facebook usage

7

2

4

6

8

10

er o

f Fa

ceb

oo

k

12 11 10

45

10

15

f Fa

ceb

oo

k u

se

0

2

$20,000 and

under

$20,001 -

$50,000

$50,001 -

$90,000

$90,001 -

$125,000

$125,001 or more

Nu

mb

e

Income

10

18-29 30-39 40-49 50-59 60-69 70+

Nu

mb

er o

fAgeIncome Age

Page 27: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Social MediaSocial MediaSocial MediaStrategy: Community BuildingSocial MediaStrategy: Community Building

C it i l t d F b k

161516

18

Community involvement and Facebook usage

65% of survey participants use

1211

10

12

14

ook

use

rs

participants use Facebook for an average of 4 hours per week

6

4

6

8

mb

er o

f Fa

ceb

o week

0

2

1 2 3 4 5

Nu

m

Level of community involvementy1= Lowest, 5= Highest

Page 28: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Strategy: Community BuildingStrategy: Community BuildingStrategy: Community BuildingStrategy: Community Building

Strengths:Strengths:Organizing people, events

Strengthening relationships that have already beenStrengthening relationships that have already been made in person (strong links)

Weaknesses:Dispersing information

Creating relationships in which the participants have never physically met (weak links)

Page 29: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Strategy: Community BuildingStrategy: Community BuildingStrategy: Community BuildingStrategy: Community Building

Messages:Messages:Your responsibility to pick up your dog’s waste, not anyone else’sIt’s easyIt s easyKeep our beaches clean and safe

“Friends don’t let friends leave dog waste behind!”Channels:Facebook pageLocal eventsLocal dog-related businesses

-Boutique dog food and clothing stores-Veterinary offices-Dog grooming shops-Kennels/ doggie hotels

Page 30: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Strategy: Community BuildingStrategy: Community BuildingStrategy: Community BuildingStrategy: Community Building

Recommendations:

improve visibility of Creeks Facebook page

on existing infrastructure of signs/bag dispensers

use Facebook to organize local events

partner with local businesses“S l f l” “Seal of approval”

Page 31: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Strategy: Information CampaignStrategy: Information CampaignStrategy: Information CampaignStrategy: Information CampaignAudience: those who improperly dispose

Page 32: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Strategy: Information CampaignStrategy: Information CampaignStrategy: Information CampaignStrategy: Information Campaign

5Perceived

Environmental Impact (Plastic Bags versus Dog Waste)

3.00

1.33

3.00 2.83

3.84

012345Perceived

Environmental Impact of Dog

Waste(average

score)3 87 4.12

4.65 4.905Perceived

Human Health Impact (Dog Waste versus Human Waste)

01 2 3 4 5Perceived Environmental Impact of Plastic Bags

(1= Lowest, 5= Highest)

3.00

3.87

1234Perceived

Health Impact of Human Waste

(average

01

1 2 3 4 5

score)

Perceived Health Impact of Dog Waste(1= Lowest, 5= Highest) 2 90

3.67 3.8645

Perceived

Environmental Impact (Cigarette Butts versus Dog Waste)

(1 Lowest, 5 Highest)2.33 2.40

2.90

0123Environmental

Impact of Dog Waste

(average score)

1 2 3 4 5Perceived Environmental Impact of Cigarette Butts

(1= Lowest, 5 = Highest)

Page 33: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Strategy: Information CampaignStrategy: Information CampaignStrategy: Information CampaignStrategy: Information Campaign

100%

Perceived Human Health Risk of Dog Waste and Disposal Habits

100%

Perceived Environmental Impact and Disposal Habits

60%

70%

80%

90%

pond

ents 5= Most Harmful

4 60%

70%

80%

90%

onde

nts 5= Most Harmful

4

20%

30%

40%

50%

% o

f Res

p

3

2

1= Least Harmful 20%

30%

40%

50%

% o

f Res

p

3

2

1= Least Harmful

0%

10%

Always More than half the

time

Less than half the

time

Never

F f P Di l

0%

10%

Always More than half the

time

Less than half the

time

Never

F f P Di l

1 Least Harmful

Frequency of Proper Disposal Frequency of Proper Disposal

Page 34: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Data analysisData analysisData analysis“The Bag Factor”Data analysis“The Bag Factor”

Parasite (volunteered)

What Happens to Dog Waste that is Not Picked Up?

Both bag and It washes into storm drain

What Happens to Bagged Dog Waste that is Not Picked Up?

It biodegrades and becomes

dirt or fertilizer20%

It gets picked up by city

Other dogs eat it (volunteered)

1%

( )1% waste

biodegrades and becomes

dirt or fertilizer

8%

storm drain and into the creeks and

ocean59%

p y yemployees

6%

It washes into t d i d

It washes into storm drain and into the creeks

It gets picked up by city employees

17%It washes into storm drain and into astorm drain and

into a water treatment plant

18%

into the creeks and ocean

54%

and into a water

treatment plant16%

Page 35: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

RecommendationRecommendationStrategy: Information CampaignStrategy: Information Campaign

Messages:

Stress dog health over human health factor:“Protect your Dog, Scoop your Poop! ”

Two step process: “Its Easy- Bag it & Toss it”

Channels:Existing signageUse channels developed by

community building strategy

Page 36: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

Strategy: Community BuildingStrategy: Community BuildingStrategy: Community BuildingStrategy: Community Building

Strengths:Strengths:Organizing people, events

Strengthening relationships that have already beenStrengthening relationships that have already been made in person (strong links)

Weaknesses:Dispersing information

Creating relationships in which the participants have never physically met (weak links)

Page 37: Final Presentation - Dog waste in Santa Barbara...Introduction Problem: The problem that the Creeks Division identified is a lack of proper disposal of dog waste in Santaa lack of

ConclusionConclusionThank you!Thank you!

Liz Smith, City of SB Creeks Division

Celia AlarioCommunications Strategist

Andrea JosephAndrea Joseph UCSB Survey Research Center

Simone PulverSimone PulverAssistant Professor, UCSB