final nestle
TRANSCRIPT
Good Food, Good Life
NESTLÉ INDIA LTD.
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GROUP MEMBERS:
ANITA BHATI-1065
PRITI SINGH -1041
GETTING TO KNOW NESTLÉ
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COMPANY PROFILE
Good Food, Good Life
Name of Company: Nestlé India
Limited
Head Office: Nestle
House, Jacaranda Marg, "M"
Block, DLF City, Phase II Gurgaon -
122002 (Haryana)
Registered office: M-5A,Connaught
Circus, New Delhi-110001
First factory set up in INDIA in
1961 at Moga, Punjab.
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INTRODUCTION
Good Food, Good Life
• Founded: 1866
• HQ: Vevey, Switzerland
• Key people: Henri Nestle (Founder)
• Revenue: 88.6 billion USD
• Net Income: 4.9 billion USD
• Employees: 305,000
Nestlé India is a subsidiary of Nestlé of Switzerland
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OVERVIEW
Good Food, Good Life
•Manufacture & distribute food products.
•Food products include milk &
nutrition, beverages, coffee, blends, tea, cream, chocolat
e, cereals & cooking aids.
•The company’s plants are located at
Moga, Samalkha, Nanjangud, Choladi, Ponda,
Bicholim & Pantnagar.
•Its products are exported to Russia, Nepal and Bhutan.
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MISSION
Good Food, Good Life
Continuously excel to achieve and maintain
leadership position in the chosen businesses; and
delight all stakeholders by making economic
value additions in all corporate functions
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VISION
Good Food, Good Life
Being the best in everything they touch & handle.
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…. INDUSTRY ANALYSIS….
Good Food, Good Life
• Very strong globally
• Many different brands
• Compete in several markets
• Chocolate, dairy products, food, water, baby
food and pet food
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Good Food, Good Life
What makes Nestlé the
world’s largest food
company
are the millions of
consumers across the
globe who
put their trust in its
products, bite after
bite, sip after
sip, day after day.
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…. TARGET CUSTOMERS….
Good Food, Good Life
• Infant…
• Kids...
• Teenagers...
• Complete
Family…
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BRANDS OF NESTLÉ
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SALES BY PRODUCT GROUP
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DID YOU KNOW…. ?
Good Food, Good Life
Nestlé markets its products in 130 countries across the world
Nestlé manufactures around 10000 different products and
employs some 250000 people
Nestlé sells over a billion products everyday
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…. GLOBAL MARKET….
Good Food, Good Life
•Nestle leads the global milk market with a 3.2% share
•Leader of bottled water in North
America, Europe, Middle East-Africa
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…. COMPETITORS….
Good Food, Good Life
• Amul Ltd & Local….in India
• Danone Group….in China
• Mars food Ltd….in UK
• The Hershey Company….USA
• Cadbury Ltd….in Switzerland
Main Competitors-
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Good Food, Good Life
•Strong support from its parent company
•Among the world’s largest processed food and beverage company
•A presence in almost every country
•Strong brands like Nescafe, Maggi and Cerelac
•Continuously introducing new products
STRENGTHS
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Good Food, Good Life
WEAKNESSES
complex supply chain management
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OPP0RTUNITIES
Good Food, Good Life
Expansion- potential to expand to smaller towns
Product offerings- the option to expand its product folio by
introducing more brands.
Global hub- Cheaper manufacturing facility at India than in
other parts of the world
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Good Food, Good Life
Competition-from both organised as well as the
unorganised sectors
Changing consumer trends
Sectoral woes- Rising prices of raw materials
and fuels, and in turn, increasing packaging and
manufacturing costs
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THE 60: 40+ ADVANTAGE
Good Food, Good Life
All nestle products are constantly benchmarked on the 60:40+
concept i.e. achieve at least 60% consumer taste preference with
the added ‘plus’ of nutritional advantage.
Nestle works on the principle that healthy foods do not need
to taste bad.
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Nestlé Quality System (NQS)
Good Food, Good Life
Before 1991
•Used performance standards
•Implemented its own monitoring.
•It was time-consuming and risky.
After 1991
IMPLEMENTATION OF NQS
Increased quality
Increased safety
Reduced risk, and
Drastically reduced the monitoring cost of
raw materials.
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MORE ABOUT QUALITY…….
Good Food, Good Life
General Licence Agreement with the Nestlé
Group , Switzerland.
Enables access to their continuing investments
in R & D and the latest food technologies.
Support development of products relevant to
their market.
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Good Food, Good Life
WHAT IS ISO?
•International Organization for Standardization is derived from
the Greek word isos, meaning "equal".
•World's largest developer and publisher of International
Standards.
•Network of the national standards institutes of 162 countries,
one member per country, with a Central Secretariat in Geneva,
Switzerland, that coordinates the system.
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MORE ABOUT ISO…..
Good Food, Good Life
• Non-governmental organization that forms a bridge between
the public and private sectors.
•Therefore, ISO enables a consensus to be reached on solutions
that meet both the requirements of business and the broader
needs of society
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Good Food, Good Life
WHO DEVELOPS ISO STANDARDS ?
•By technical committees, comprising experts from the
industrial, technical and business sectors.
• Representatives of government agencies, testing laboratories,
consumer associations, non-governmental organizations and
academic circles.
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WHAT ISO STANDARDS DO ?
Good Food, Good Life
•More efficient, safer and cleaner development, manufacturing
and supply of products and services
•Facilitate trade
•Health, safety and environmental legislation
•Share technological advances
•Safeguard consumers
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ADVANTAGES AND DISADVANTAGES
OF ISO CERTIFICATION
Good Food, Good Life
ADVANTAGES OF ISO CERTIFICATION
•All processes are evaluated, standardized and explained to the
personnel
•Problems are detected more quickly and solutions/results are
improved
•Improved customer satisfaction
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CONTD……
Good Food, Good Life
.
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•Better perception of the company
•Efficient use of resources
•Improved participation and cooperation of
employees
•Better understanding of customer needs
DISADVANTAGES
Good Food, Good Life
•Does not guarantee better quality
•Frequent audits
•Focus on certification
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ISO CERTIFICATIONS FOR NESTLÉ
Good Food, Good Life
•ISO 14001 for adherence to environmental
processes and OHSAS 18001 for Health and Safety.
•With this, all the seven factories of the Company have
ISO 14001 and ISO 18001 certifications.
(as per 13 july 2009 Report)
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•Nestle India Limited is an ISO 14001:2004
certified company.
ISO 14001….
Good Food, Good Life
“Having an environmental Management
system like ISO 14001…….
Is like buying insurance for the
Future on an installment plan”
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ISO 14001:2004
Good Food, Good Life
•Specifies requirements for an environmental management system.
•Applies to those environmental aspects that the organizationidentifies as those which it can control and those which it caninfluence.
•Applicable to any organization that wishes toestablish, implement, maintain and improve an environmentalmanagement system, to assure itself of conformity with its statedenvironmental policy.
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HOW IT WORKS
Good Food, Good Life
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•ISO 14001:2004 does not specify levels of environmental
performance.
•Provide a framework for a holistic, strategic approach to the
organization's environmental policy, plans and actions.
.
ISO 14001 – Building an EMS
Good Food, Good Life
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1. An environmental policy must be establishedand maintained.
2. EMS Manual
3. Procedures must be established andmaintained.
4. Environmental objectives and targets
5. Roles , responsibilities and authorities for theimplementation
CONTD….
Good Food, Good Life
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6. Resources for design , implement and maintain EMS must beidentified and provided.
7. Training needs must be identified continually and Trainingprocedures need to be established.
8. All Records to be maintained
9. Management review must be conducted regularly anddocumented
10. Customer feed backs and Customer Audit reports must bemaintained
\PRIMARY DOCUMENTATION REQUIREMENTS
Good Food, Good Life
Documentation is CRITICAL to satisfying ISO
14000
It is objective evidence that
Provides certainty that your Company is
performing t o these standards.
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ISO 14001
ENVIRONMENTAL
POLICY
STATEMENTS
STANDARD OPERATING
PROCEDURES(SOP)
PROCEDURAL
MANUAL
JOB
INSTRUCTIONS
RECORDS
NUMEROUS BENEFITS OF ISO 14001
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• Cost reduction
• Global opportunities
• A Continual improvement system
• A Certifiable image of environmental awareness
• Process controls that reduce paper work and training costs , thus increasing productivity.
IMPLIED BENEFITS OF ISO 14001
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•To reduce pollution
• To Conserve resources
• To Improve Quality of Air
• To improve Quality of Water
• To improve Quality of Land
WHAT IS OHSAS 18001?
Good Food, Good Life
•An international standard giving requirements related
to health and safety management systems.
•It enables to have control over, and knowledge of, all
relevant hazards resulting from normal and abnormal
situations, and improve its performance.
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WHAT ARE THE KEY BENEFITS?
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• Improve efficiency
• Increase control and reduction of hazards
• Demonstrate commitment to the protection of staff, property
and plant
• Increase reputation for safety and occupational health
• More effective internal and external communication
•Improve safety culture
BENEFITS TO NESTLÉ
Good Food, Good Life
During the last 10 years even as sales have increased
substantially, the Company has reduced :
•The generation of waste water by around 70%,
•Usage of water by 65%,
•Usage of energy by 60% and
•Generation of greenhouse gases by around 65%
(all per tonne of production.)
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CHANGES AFTER CERTIFICATION
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CHANGES OCCURRED IN
• Fiscal benefits/ laws.
• People attraction
• And Retention
(Acc. To Annual Nestle India Director’s Report 07)
After being awarded the internationally
recognised external certification ISO 14001 ...
ANY QUESTIONS ???????
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THANK YOU
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