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    Harvard Analytical Framework for Human Resource Management

    Stake holderInterestsShareholdersManagementEmployee Groups HRM policy HR outcomes Long-TermGovernment choices ConsequencesCommunity Employee Commitment Individual

    Unions influence Compliance well-beingHuman resource Congruence Organisationalflow Cost effectiveness effectivenessRewards systems Societal well-

    Work Systems beingSituationalFactorsWorkforcecharacteristicsBusiness Strategyand conditionsManagement

    philosophyLabour Market

    UnionsTask TechnologyLaw andsocietal values

    Source: Beer et al (1984)

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    The Human Resource Cycle:

    Rewards

    Selection Performance Appraisal

    Training

    Source: Fombrun et al (1984)

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    Strategic Human Resource Management and Environmental Pressures

    Political

    forces

    Economic Culturalforces forces

    Mission andstrategy

    Firm

    Organisational Humanstructure resource

    management

    Source: Fombrun et al (1984)

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    The Warwick model of Strategic Change and Human Resource

    Management

    SocioeconomicTechnologicalPolitical-legalCompetitive

    Inner context

    CultureStructurePolitics/leadershipTask-technologyBusiness outputs

    Business strategycontent HRM content

    Objectives RoleProduct-market DefinitionStrategy & tactics Organisation

    HR outputs

    HRM context

    HR flowsWork systemsReward systemsEmployee relations

    Source: Hendry and Pettigrew (1992)

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    Guests Theory of SHRM

    HRM Policies Human Resource Outcomes Orgnisational Outcomes

    HighOrganisational design Job performance

    Management of change Strategic Integration High

    Problem-solvingChangeRecruitment Commitment Innovationselectionsocialisation

    Appraisal training Flexibility Highdevelopment Cost Effectiveness

    Reward systems Quality LowTurnoverAbsenceGrievances

    Leadership/ Culture/Strategy

    Source: Adapted from Guest (1989)

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    Storeys Model of mapping the various meanings of SHRM

    STRONG

    A distinctive approach to labour management

    I IIStrategic interventions Strategic Interventions

    designed to elicit designed tosecure fullcommitment and to develop utilisation of labourresourceful humans resources

    Integrated with Employees are viewed as a cost to be minimisedbusiness strategy

    SOFT HARD

    Internal integrationJust another termfor personnel

    Emphasis on individualism, with anan awareness of the benefits of Inherently anti trade unioncollectivism in certain areas

    WEAK

    Source:Storey(1992)

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    Storeys Twenty Five Point Checklist

    Dimension Personnel and IR SHRM

    Beliefs and assumptions

    1.Contract Careful delineation of written Aim to go beyond contract

    Contracts2.Rules Importance of devising clear rules Can do outlook:3.Guide to management action Procedures / consistency control Business need/ flexibility

    commitment4.Behavioural referent Norms / customs and practice Values/mission5.Managerial task vis-a-vis labour Monitoring Nurturing6.Nature of relations Pluralist Unitrist7.Conflict Institutionalised De-emphasised8.Standardisation High (parity an issue) Low (parity not an issue)

    Strategic aspects9. Initiatives Piecemeal Integrated10.Key relations Labour-management Business-customer 11.Corporate plan Marginal to Central to12.Speed of decisions Slow Fast

    Line-management13.Management role Transactional Transformational

    leadership14.Key managers Personnel/IR specialists Line Managers15. Prized management skills Negotiation Facilitation

    Key levers16. Attention on interventions Personnel procedures Cultural,structuraland HR

    strategies17.Selection Separate, marginal task Integrated, key skill

    18.Pay Job evaluation PRP19.Conditions Separately Negotiated Harmonisation20.Labour-management Collective bargaining Individual contracts21.Relations with stewards Regularised, through Marganilised

    Training and facilities22.Communication Restricted flow/indirect Increased flow/ direction23.Job design Division of labour Teamworking24.Conflict handling Reach temporary truces Manage climate and

    culture25.Training and development Controlled access to courses Learning companies

    Source: Storey (1995)

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    Figure 4 The Characteristics of Miles and Snows Strategic Types

    Business Strategy Type Characteristics of Business StrategyDominant Objectives Preferred Strategy

    Defender strategy Desired for a secure and Specialisation, cost-

    stable niche. efficient production,marketingemphasises

    price and service todefend currentbusiness, tendency to verticalintegration.

    Prospector strategy Location and exploitation of Growth through productnew product and market and market

    development. opportunities. Constantmonitoring of market

    changes.Multiple technologies.

    Analyser strategy Desired to match new ventures to Steadygrowth throughpresent shape of business. market penetration.

    Exploitationof appliedresearch. Followers inthe market.

    Figure 5 Business Strategies and their Linkage to Human Resource Strategies

    HRM Strategy Business Strategy

    Prospector Analyser Defender

    Union Density Low Moderate High

    Skills Requirements High Moderate Low

    Level of Supervision Low Moderate High

    Amount of Employee High Moderate LowParticipation

    Source: Miles and Snow (1978)