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Fi ilCii E i Financial Crisis, Economic Stimulus & the Future of the P/C Insurance Industry T d Ch ll &O t iti Trends, Challenges & Opportunities NCCI Holdings Inc. NCCI Holdings Inc. Annual Issues Symposium Orlando, FL May 7, 2009 Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute 110 William Street New York, NY 10038 Tel: (212) 346-5520 [email protected] www.iii.org

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Page 1: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Fi i l C i i E iFinancial Crisis, Economic Stimulus & the Future of the St u us & t e utu e o t e

P/C Insurance Industry T d Ch ll & O t itiTrends, Challenges & Opportunities

NCCI Holdings Inc.NCCI Holdings Inc.Annual Issues Symposium

Orlando, FL

May 7, 2009

Robert P. Hartwig, Ph.D., CPCU, PresidentInsurance Information Institute ♦ 110 William Street ♦ New York, NY 10038

Tel: (212) 346-5520 ♦ [email protected] ♦ www.iii.org

Page 2: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Presentation OutlinePresentation Outline• Financial Crisis & The Weakening Economy

L b M k T d E I li i f WC• Labor Market Trends: Exposure Implications for WC• Aftershock: P/C Insurance After the Financial Crisis• 10 Key Threats and Issues Facing P/C Insurers Through 2015y g g• Green Shoots: Signs of Recovery?• Economic Stimulus Package: Insurer Impacts• Financial Strength & Ratings• Financial Strength & Ratings• P/C Insurance Industry Overview & Outlook

• Profitability• Premium GrowthPremium Growth• Underwriting Performance• Financial Market Impacts

• Capital & Capacityp p y• Key Emerging Risks in Workers Comp

2

Page 3: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

THE ECONOMIC STORMSTORM

What the Financial Crisis and Deep Recession Mean for the p f

P/C Insurance Industry

Page 4: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Real GDP Growth*

8% 8%6%

Real GDP GrowthRecession began in December 2007.

Economic toll of credit crunch, housing slump labor market contraction is growing

3.7%

% 1.6% 2.

5%

3.6%

3.1%

2.9%

4.8

4.8

9%

2.8%

% 1.6% 2.

3% 2.7% 2.9% 3.1%

2%

4%

slump, labor market contraction is growing

0.8% 1

0.1% 0.

9

.5%

0.4%

1

-0.2%0%

2%

-0.

-2.1

%

-4%

-2%

The Q4:2008 decline was the steepest since the

-5.1%

-6.3%-8%

-6%

0

1

2

3

4

5

6 Q 2Q 3Q 4Q Q 2Q 3Q 4Q Q 2Q 3Q 4Q Q 2Q 3Q 4Q

pQ1:1982 drop of 6.4%

20

00

20

01

20

02

20

03

20

04

20

05

20

06

07:1

07:2

07:3

07:4

08:1

08: 2

08:3

08:4

09:1

09: 2

09:3

09:4

10:1

10:2

10:3

10:4

*Yellow bars are Estimates/Forecasts from Blue Chip Economic Indicators.Source: US Department of Commerce, Blue Economic Indicators 4/09; Insurance Information Institute.

4

Page 5: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

GDP Growth: Advanced & Emerging Economies vs World

1970-2010F Emerging economies (led by China) are

Emerging Economies vs. World

8.0

10.0(led by China) are

expected to grow by 3.3% in 2009

The world economy is forecast to grow by 0.5% in 2009, but could shrink for the first time since WW II —by 1% to

2% according to the World Bank.

4.0

6.0g

0.0

2.0

A i i

-4.0

-2.0

70 72 74 76 78 80 82 84 86 88 90 92 94 96 98 00 02 04 06 08 10

Advanced economies will shrink by 1.9% in 2009

7 7 7 7 7 8 8 8 8 8 9 9 9 9 9 0 0 0 0 0 1

Advanced economies Emerging and developing economies World

Source: International Monetary Fund, World Economic Outlook Update, Jan. 28, 2009; Ins. Info. Institute. 5

Page 6: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Real GDP Growth vs. Real P/C Premium Growth: Modest Association

% 0.3%

25% 8%

Premium Growth: Modest AssociationP/C insurance industry’s growth i i fl d d tl b th

18.6

% 20

13.7

%

15%

20% 6%is influenced modestly by growth

in the overall economy

.2%

% 5.8%

5.6%

17.

7%10%

WP

Gro

wth

2%

4%

DP G

row

th

5.

1.8%

4.3% 5

0.3%

3.1%

1.1%

0.8%

0.4%

0.6%

% %1.

6%5

1.2%

%

0.2%

0%

5%

Real

NW

0%

Rea

l GD

-0.9

%% 5%

-1.5

%

-1.6

%-1

.0%

-1.8

%-1

.0%

-0.4

%-0

.3%

-2.9

% -0.5

%-3

.8%

-4.4

%-5% -2%

Real NWP Growth Real GDP

-7.4

%-6

.

-10%

78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08E

09F

-4%Real NWP Growth Real GDP

Sources: A.M. Best, US Bureau of Economic Analysis, Blue Chip Economic Indicators, 4/09; Insurance Information Inst.6

Page 7: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Length of US Recessions1929 P t*1929-Present*

50 Current recession began in DecMonths in Duration

43

404550 Current recession began in Dec.

2007 and is already the longest since 1981. It is now also the

longest recession since the Great “We will rebuild. We

will recover.”

253035

gDepression.--President Barack Obama

addressing a joint session of Congress

13

811 10

810 11

16 16

8 8

18

152025

February 24, 2009

8 86

8 8

05

10

Aug.1929

May1937

Feb.1945

Nov.1948

July1953

Aug.1957

Apr.1960

Dec.1969

Nov.1973

Jan.1980

Jul.1981

Jul.1990

Mar.2001

Dec.2007

* As of May 2009, inclusiveSources: National Bureau of Economic Research; Insurance Information Institute. 7

Page 8: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Length of U.S. Business Cycles 1929 Present*1929-Present*

120120

Contraction Expansion FollowingDuration (Months)

A erage D ration**

80

106

9290

100110120 Average Duration**

Recession = 10.4 MonthsExpansion = 60.5 Months

Length of expansions

greatly

50

80

58

73

60708090 g y

exceeds contractions

4350

3745

39

2436

30405060

138 11 10 8 10 11

166

168 8

1812

01020

MonthAug.1929

May1937

Feb.1945

Nov.1948

July1953

Aug.1957

Apr.1960

Dec.1969

Nov.1973

Jan.1980

Jul.1981

Jul.1990

Mar.2001

Dec.2007

* As of May 2009, inclusive; **Post-WW II period through end of most recent expansion. Sources: National Bureau of Economic Research; Insurance Information Institute.

Month Recession Started

8

Page 9: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Annual Inflation Rates(CPI U %) 1990 2010F(CPI-U, %), 1990-2010F

6.0Inflation peaked at 5.6% in August 2008 on

high energy and commodity crisis The4.9 5.1

3 8 3 84 0

5.0

6.0 high energy and commodity crisis. The recession and the collapse of the commodity bubble have produced temporary deflation.

3.0 3.22.6

1 9

3.3 3.4

2.5 2.3

3.0

3.8

2.8

3.8

2.82.92.43.0

4.0

1.51.9

1.31.6

1.0

2.0

(0 7)(1.0)

0.0

(0.7)(1.0)90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09F10F

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, April 10, 2009 (forecasts). 9

Page 10: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Total Industrial Production2007:Q1 to 2010:Q4F2007:Q1 to 2010:Q4F

Figures for 2010 revised upwards to reflect

1.5%3.2%3.6%

0.3%0.4%

2.7%3.3%3.7%4.0%

1.7%

0 0%

5.0%upwards to reflect expected impact of

Obama stimulus program

-3.4%

-0.6%

-5.0%

0.0%

I d t i lObama stimulus

program is

-8.8%

-5.5%

-10.0%

Industrial production began

to contract sharply during H2 2008 and

i t d t

program is expected to impact

industrial production and

-12.1%

-15.9%

-15.0%is expected to

shrink through most of 2009

therefore insurance exposure both directly and

indirectly-20.0%

07:Q

1

07:Q

2

07:Q

3

07:Q

4

08:Q

1

08:Q

2

08:Q

3

08:Q

4

09:Q

1

09:Q

2

09:Q

3

09:Q

4

10:Q

1

10:Q

2

10:Q

3

10:Q

4

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (4/09); Insurance Info. Inst.

indirectly

10

Page 11: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

LABOR MARKET TRENDSTRENDS

Fast & Furious: Massive JobFast & Furious: Massive Job Losses Sap the Economy and

Workers Comp ExposureWorkers Comp Exposure

Page 12: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Unemployment Rate:On the Rise

January 2000 through March 2009

On the Rise

8.0

9.0 March 2009 unemployment jumped to 8.5%, exceeding the 6.3% peak during the previous

l d i i hi h l lPrevious Peak: 6 3% in

6 0

7.0cycle, and is now at it highest level

since Jan. 1984Previous Peak: 6.3% in

June 2003

5.0

6.0

U l t ill lik l k b t 9% d

Trough: 4.4% in March 2007

3.0

4.0

00 01 02 03 04 05 06 07 08

Unemployment will likely peak between 9% and 10 % during this cycle, impacting payroll

sensitive p/c and non-life exposuresAverage unemployment rate 2000-07 was 5.0%

09

Jan-

0

Jan-

0

Jan-

0

Jan-

0

Jan-

0

Jan-

0

Jan-

0

Jan-

0

Jan-

0

Source: US Bureau of Labor Statistics; Insurance Information Institute.

Mar

-0

12

Page 13: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

U.S. Unemployment Rate2007 Q1 t 2010 Q4F*2007:Q1 to 2010:Q4F*

% 5% 6% 5% % %10.0%Rising unemployment will erode payrolls and

1%

8.8%

9.3% 9.

5

9.6

9.5

9.4%

9.3%

8 5%

9.0%9.5%

10.0% will erode payrolls and workers comp’s exposure base.

Unemployment is

6.9%

8.1

7 0%7.5%8.0%8.5% Unemployment is

expected to peak near 10% in early 2010.

% 5.4%

6.1%

66.0%6.5%7.0%

4.5%

4.5% 4.6% 4.

8% 4.9%

5

4.5%5.0%5.5%

4.0%07:Q1 07:Q2 07:Q3 07:Q4 08:Q1 08:Q2 08:Q3 08:Q4 09:Q1 09:Q2 09:Q3 09:Q4 10:Q1 10:Q2 10:Q3 10:Q4

* Blue bars are actual; Yellow bars are forecastsSources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (4/09); Insurance Info. Inst.

13

Page 14: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Monthly Change Employment*(Th d )(Thousands)

0January 2008 through March 2009

-72-144 -122

-160 -137 -161 -128-175-200

-100

160 161 -175

-321380

-400

-300 Job losses since the recession began in Dec. 2007 total 5.133

million; 13.2 million people are -380

597-600

-500million; 13.2 million people are

now defined as unemployed.

-597-681

-741-651 -663

-800

-700

J 08 F b 08 M 08 A 08 M J 08 J l 08 A 08 S 08 O t 08 N 08 D 08 J 09 F b 09 M 09

Monthly losses in Dec. – Mar. were the largest in the post-WW II period

Jan-08 Feb-08 Mar-08 Apr-08 May-08

Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Info. Institute 14

Page 15: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Years With Job Losses: 1939-2009*(Thousands)(Thousands)

0

857

-545 -540 -462 -450 -432 -378 -371 -297-52

-1 000

-500

-1,512

-886 -857

-1,500

-1,000

The US has seen net job Losses through March

-2,128-2055-1,762

-2,500

-2,000 losses in only 16 of the 70 years since

1939

g2009 already rank the year as the 6th worst in

the post WW II era

-3,078

-2,750

-3,500

-3,00019392008’s job losses even

exceeded those in 1945, at the conclusion of WW II

2008 1945 1982 2009* 2001 1949 1944 1991 1957 2002 1953 1970 1960 1974 1954 1958 1981

*Through March 2009.Source: Insurance Information Institute research fromUS Bureau of Labor Statistics data: http://www.bls.gov/ces/home.htm.

15

Page 16: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Wage & Salary Disbursements (Payroll Base) vs. Workers Comp Net

Written PremiumsWritten Premiums

7/90 3/91 3/01 11/01

Wage & Salary Disbursement (Private Employment) vs. WC NWP$ Billions $ Billions

12/07 ?

$6,000

$7,000

$35

$40

$45Wage & SalaryDisbursementsWC NPW

7/90-3/91 3/01-11/01 12/07-?

$4,000

$5,000

$25

$30

$35

Weakening wage

$2,000

$3,000

$10

$15

$20Weakening wage

and salary growth is

expected to cause a deceleration in

$0

$1,000

$0

$5

$10Shaded areas indicate recessions a deceleration in workers comp

exposure growth

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08**Wage and Salary data though October 2008.Source: US Bureau of Economic Analysis; Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR; I.I.I. Fact Books

16

Page 17: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

State Construction Employment Dec 2007 Dec 2008Dec. 2007 - Dec. 2008

SD

NDMT

ID

OR

WA

MNME

WINY

VTNH

MA

NV

CA

UT

WY

NE

CO

IA

IL

KS

OH

MI

IN

MO

PA

RI

VAWV

CT

NJ

DE Construction

OK

LA

AZNM

MO

AR

KY

TN

MS AL

SC

NC

GA

MD

DCemployment declined in

47 of 50 iTX

LA

FL

AK

HI

AK states in 2008

170% to 4% -0.1% to -8.5% -8.8% to -22% 17

Sources: Associated General Contractors of America from Bureau of Labor Statistics; Insurance Information Institute.

Page 18: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

New Private Housing Starts,1990-2010F (Millions of Units)1990 2010F (Millions of Units)

Exposure growth forecast for HO insurers is dim for 2009 with some

New home starts plunged 34%

from 2005 2007;

2.07

801.85 1.

96

1 92.02.1

improvement in 2010.Impacts also for comml. insurers with

construction risk exposure

from 2005-2007; Drop through 2009 is 73% (est.)—a net

annual decline of 1 51 million1.

361.48

351.46 1.47

1.62 1.64

1.57 1.60 1.

71

1

1.51.61.71.81.9 1.51 million

units, lowest since record

began in 1959

1.3

0

1.3

1.29

1.20

1.01

1.19

1.11.21.31.41.5

0.90

.56

0.78

1

0 60.70.80.91.0 I.I.I. estimates that each incremental

100,000 decline in housing starts costs home insurers $87.5 million in new exposure (gross premium). The net

exposure loss in 2009 vs. 2005 is 0

0.50.6

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09F 10F

pestimated at about $1.3 billion.

Source: US Department of Commerce; Blue Chip Economic Indicators (4/09); Insurance Information Inst.18

Page 19: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

AFTERSHOCK

What Will the P/C InsuranceWhat Will the P/C Insurance Industry Look Like After the

Crisis?Crisis?

Six Key Differences

Page 20: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Six Key Differences: P/C Insurance in the Post Financial Catastrophe Worldthe Post-Financial Catastrophe World

1. The P/C Insurance Industry Will Be Smaller: The Industry Will Have Shrunk by About 3% in Dollar Terms and by 8%Will Have Shrunk by About 3% in Dollar Terms and by 8% on an Inflation Adjusted Basis, 2007-09

Falling prices, weak exposure growth, increasing government intervention in private (re)insurance markets, large retentions and alternative forms of risk transfer have siphoned away premiumalternative forms of risk transfer have siphoned away premiumThere will be fewer competitors after a mini consolidation wave

2. P/C Industry Will Emerge With Its Risk Mgmt. Model More y g gIntact than Most other Financial Service Segments

Benefits of risk-based underwriting, pricing and low leverage clear

3 Th Will B F d l R l ti f I N i3. There Will Be Federal Regulation of Insurers: Now in Waning Months of Pure State-Based Regulation

Federal regulation of “systemically important” firms seems certainSolvency and Rates regulation, Consumer Protection may be shared

Source: Insurance Info. Inst.

Solvency and Rates regulation, Consumer Protection may be sharedDual regulation likely; federal/state regulatory conflicts are likelyWith the federal nose under the tent, anything is possible

20

Page 21: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Six Key Differences: P/C Insurance in the Post Financial Catastrophe World

4. Investment Earnings Will Shrink Dramatically for an Extended Period of Time: Federal Reserve Policy Shrinking

Post-Financial Catastrophe World

Extended Period of Time: Federal Reserve Policy, Shrinking Dividends, Aversion to Stocks

Trajectory toward lower investment earnings is being locked in

5. Back to Basics: Insurers Return to Underwriting Roots: Extended Period of Low Investment Exerts Pressure to Generate Underwriting Profits Since 1960sGenerate Underwriting Profits Since 1960s

Chastened and “derisked” but facing the same (or higher) expected losses, insurers must work harder to match risk to price

6. P/C Insurers: Profitable Before, During & After Crisis:Resiliency Once Again Proven

Directly the result of industry’s risk management practices

Source: Insurance Information Inst.21

Page 22: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Possible Regulatory Scenarios for P/C Insurers as of Year End 2009P/C Insurers as of Year-End 2009

• Status Quo: P/C Insurers Remain Entirely Under Regulatory Supervision of the StatesSupervision of the States

Unlikely, but some segments of the industry might welcome this outcome above all others

• Federal Regulation: Everything is Regulated by FedsUnlikely that states will be left totally in the cold

• Optional Federal Charter (OFC): Insurers Could Choose Between Federal and State Regulation

U lik l t b i l t d i i d f t l bUnlikely to be implemented as envisioned for past several years by OFC supporters

• Dual Regulation: Federal Regulation Layer Above StateFeds assume solvency regulation, states retain rate/form regulationy g , g

• Hybrid Regulation: Feds Assume Regulation of Large Insurers at the Holding Company Level

• Systemic Risk Regulator: Feds Focus on Regulation of

Source: Insurance Information Inst.

y g gSystemic Risk Points in Financial Services Sector

What are these points for insurers? P/C vs. Life?22

Page 23: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

TEN KEY THREATS FACING INSURERS AMIDFACING INSURERS AMID

FINANCIAL CRISISFINANCIAL CRISISChallenges for theChallenges for the

Next 5-8 Years

Page 24: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing Insurers: 2009 2015Facing Insurers: 2009- 2015

1. Erosion of CapitalL l d i idl th i lLosses are larger and occurring more rapidly than is commonly understood or presumedSurplus down 13%=$66B since 9/30/07 peak; 12% ($80B ) in 2008P/C policyholder surplus could be even more by year-end 2009P/C policyholder surplus could be even more by year-end 2009Some insurers propped up results by reserve releasesDecline in PHS of 1999-2002 was 15% over 3 years and was entirely made up and them some in 2003. Current decline is ~13% y pin 5 qtrs.During the opening years of the Great Depression (1929-1933) PHS fell 37%, Assets fell 28% and Net Written Premiums fell by 35% It took until 1939-40 before these key measures returned to35%. It took until 1939-40 before these key measures returned to their 1929 peaks.BOTTOM LINE: Capital and assets could fall much farther and faster than many believe. It will take years to return to the 2007

Source: Insurance Information Inst.

peaks (likely until 2011 with a sharp hard market and 2015 without one).

24

Page 25: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing Insurers: 2009 2015Facing Insurers: 2009 - 2015

2. Reloading Capital After “Capital Event”Continued asset price erosion coupled with major “capital event” could lead to shortage of capital among some companiesPossible Consequences: Insolvencies, forced mergers, calls for govt aid requests to relax capital requirementsgovt. aid, requests to relax capital requirementsP/C insurers have come to assume that large amounts of capital can be raised quickly and cheaply after major events (post-9/11, Katrina). )

This assumption may be incorrect in the current environmentCost of capital is much higher today, reflecting both scarcity & riskI li ti P/C ( )i d t t t it l t d dImplications: P/C (re)insurers need to protect capital today and develop detailed contingency plans to raise fresh capital & generate internally. Already a reality for some life insurers.

Source: Insurance Information Inst. 25

Page 26: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing Insurers: 2009 2015Facing Insurers: 2009 - 2015

3. Long-Term Loss of Investment ReturnL i t t t i k i t d iti dLow interest rates, risk aversion toward equities and many categories of fixed income securities lock in a multi-year trajectory toward ever lower investment gainsPrice bubble in Treasury securities keeps yields lowPrice bubble in Treasury securities keeps yields lowMany insurers have not adjusted to this new investment paradigm of a sustained period of low investment gainsRegulators will not readily accept it; Many will reject itImplication 1: Industry must be prepared to operate in environment with investment earnings accounting for a smaller fraction of profitsImplication 2: Implies underwriting discipline of a magnitudeImplication 2: Implies underwriting discipline of a magnitude not witnessed in this industry in more than 30 years. Yet to manifest itself.Lessons from the period 1920-1975 need to be relearned

Source: Insurance Information Inst. 26

Page 27: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing Insurers: 2009 2015

4. Economic Collapse L t d li i i d t th t i il t th 1930

Facing Insurers: 2009 - 2015

Long-term decline in industry growth prospects similar to the 1930sCollapse does not imply inability to remain profitableIndustry in 1930s shrank but became profitableSome insurers will not survive due to combination of poorSome insurers will not survive due to combination of poor investment environment, operating underwriting challenges and capital depletionPolicyholder and claimant behavior will change; Need Mitigation StrategiesStrategies• Claim malingering• Cost shifting from healthcare into WC• Insurance fraud will increase (premium evasion, classification)su ce ud w c e se (p e u ev s o , c ss c o )

Bottom Line: Industry can survive deep and prolonged economic downturn, but not without casualties

Source: Insurance Information Inst. 27

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Important Issues & Threats Facing Insurers: 2009 2???

5. Regulatory Overreach

Facing Insurers: 2009 – 2???

5. Regulatory Overreach Principle danger is that P/C insurers get swept into vast federal regulatory overhaul and subjected to inappropriate, duplicative and costly regulation (Dual R l i )Regulation)Danger is high as feds get their nose under the tentStatus Quo is viewed as unacceptable by allPushing for major change is not without significant riskPushing for major change is not without significant risk in the current highly charged political environmentInsurance & systemic riskDisunity within the insurance industrysu ty w t t e su a ce dust yImpact of regulatory changes will be felt for decadesBottom Line: Regulatory outcome is uncertain and risk of adverse outcome is high

Source: Insurance Information Inst. 28

Page 29: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing Insurers: 2009 2015

6. Creeping Restrictions on Underwriting

Facing Insurers: 2009 - 2015

Attacks on underwriting criteria such as credit, education, occupation, territory increasingIndustry will lose some battlesVie that se of n mero s criteria are discriminator andView that use of numerous criteria are discriminatory and create an adverse impact on certain populationsImpact will be to degrade the accuracy of rating systems to increase subsidiesPredictive modeling also at riskCurrent social and economic environment could accelerate these effortsD h b ld b difi d f d l l l d iDanger that bans could be codified at federal level during regulatory overhaulBottom Line: Industry must be prepared to defend existing and new criteria indefinitely

Source: Insurance Information Inst.

and new criteria indefinitely

29

Page 30: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing Insurers: 2009 2015

7. Exploitation of Insurance as a Wealth Redistribution Mechanism

Facing Insurers: 2009 - 2015

Redistribution MechanismThere is a longstanding history of attempts to use insurance to advance wealth redistribution/economic agendas Urban subsidies; Coastal subsidies are old; Could beUrban subsidies; Coastal subsidies are old; Could be extended to workers comp in variety of waysInsurer focus on underwriting profitability (resulting in higher rates) coupled with poor economic conditions could

i fil f ff d bilit iraise profile of affordability issueCalls for “excess profits tax” on insurersIncreased government involvement in insurance (including ownership stakes) make this more likelyownership stakes) make this more likelyFederal regulation could impose such redistribution schemes Bottom Line: Expect efforts to address social and economic

Source: Insurance Information Inst.

pinequities through insurance

30

Page 31: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing P/C Insurers: 2009 2015

8. Mega-Catastrophe Losses

Facing P/C Insurers: 2009 - 2015g p

$100B CAT year is not improbable over the next 5-7 yearSeverity trend remains upwardFrequency trends highly variable but more prone to spikesFINANCING: Unclear if sufficient capital exists to finance mega-cats in current capital constrained environmentConcern over reinsurance capacity and pricingAlternative sources of CAT financing have dried upAlternative sources of CAT financing have dried upSome regulators will continue to suppress ratesResidual markets shares remain highLoss of volume for private insurers in key states (e.g., FL)Loss of volume for private insurers in key states (e.g., FL)Serves as entry point for socialization of insuranceBottom Line: Capacity to finance mega-cats is diminished. Government may fill the void, sometimes with the i d t ’ t ti i it f itiindustry’s support; sometimes in spite of opposition

31

Page 32: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing Insurers: 2009 2015

9. Creeping Socialization and Partial Nationalization of Insurance System

Facing Insurers: 2009 -2015

of Insurance SystemCAT risk is, on net, being socialized directly via state-run insurance and reinsurance mechanisms or via elaborate subsidy schemes involving assessments, premium tax credits, etc.g , p ,Some (life) insurers seeking TARP moneyEfforts to expand flood program to include windHealth insurance may be substantively socializedT i i k l d j f d l l b k d b iTerrorism risk—already a major federal role backed by insurersEventually impacts for other lines such as personal auto, WC?Feds may open to more socialization of private insurance riskOwnership stakes in some insurers could be a slippery slopeOwnership stakes in some insurers could be a slippery slopeStates like FL will lean heavily on Washington in the event of a mega-cat that threatens state financeBottom Line: Additional socialization likely. Can insurers/will i d th li ?

Source: Insurance Information Inst.

insurers draw the line?

32

Page 33: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Important Issues & Threats Facing Insurers: 2009 2015

10. Emerging Tort Threat

Facing Insurers: 2009 -2015g g

No tort reform (or protection of recent reforms) is forthcoming from the current Congress or AdministrationErosion of recent reforms is a certainty (already happening)I bl l i l ti i iti ti ill t t iti tInnumerable legislative initiatives will create opportunities to undermine existing reforms and develop new theories and channels of liabilityTorts twice the overall rate of inflationTorts twice the overall rate of inflationInfluence personal and commercial lines, esp. auto liab.Historically extremely costly to p/c insurance industryLeads to reserve deficiency, rate pressurey pBottom Line: Tort “crisis” is on the horizon and will be recognized as such by 2012-2014

Source: Insurance Information Inst. 33

Page 34: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

GREEN SHOOTSGREEN SHOOTS

Is the RecessionIs the RecessionNearing an End?

Page 35: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Hopeful Signs That the EconomyWill Begin to Recover SoonWill Begin to Recover Soon

• Recession Appears to be Bottoming Out, Freefall Has Ended• Pace of GDP shrinkage is beginning to diminish• Pace of GDP shrinkage is beginning to diminish• Pace of job losses is leveling off• Major stock market indices well off recent lows, anticipating recovery• Some signs of retail sales stabilization are evidentSome signs of retail sales stabilization are evident

• Financial Sector is Stabilizing• Banks are reporting quarterly profits• Many banks expanding lending to credit worthy people & businessesy p g g y p p

• Housing Sector Likely to Find Bottom Soon• Home are much more affordable (attracting buyers)• Mortgage rates are at multi-decade lows (attracting buyers)• Freefall in housing starts and existing home sales is ending

• Inflation & Energy Prices Are Under Control• Consumer & Business Debt Loads Are Shrinking

Source: Insurance Information Inst. 35

Page 36: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

THE $787 BILLION ECONOMICECONOMIC STIMULUSSTIMULUS

Sectoral Impacts & ImplicationsSectoral Impacts & Implications for P/C Insurance

Page 37: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Summary of Short-Run Impacts of Stimulus Package on P/C InsuranceStimulus Package on P/C Insurance

• No Stimulus Provisions Specifically Address P/C Insurance• Spending Aid and Tax Reductions benefit other industries state and• Spending, Aid and Tax Reductions benefit other industries, state and

local governments, as well as individual and some corporate taxpayers • Stimulus Package is Unlikely to Increase Net Premiums Written

by More Than 1% or Approx. $4.5 Bill. by Year-End 2010 y pp $ y• “Direct” Impact to P/C Insurers Results Primarily from

Increased Demand for Commercial Insurance• Primarily the result of increased infrastructure spending and the resulting need y p g g

to insure workers, property and protect against liability risks• Because the primary objective of the stimulus is employment related, workers

compensation will be the p/c line that benefits the most• Assuming the target of 3.5 million jobs created or preserved is achieved, private g g j p , p

workers comp NPW (new and preserved) could amount to as much as $1.1 billion• Other commercial lines to benefit: surety, commercial auto, inland marine

• Other “Direct” P/C Demand Benefits Will Be MinimalT i i idi i ti t b d h d l t th• Tax provisions providing incentives to buy cars and homes and accelerate the depreciation of equipment will have little net impact on exposure

• Some additional premium may be generated as older cars and equipment are replaced with new and more valuable (and therefore more expensive to insure)37

Page 38: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Economic Stimulus Package: Where the $787B Goesthe $787B Goes

$ BillionsObjective is to create or

Protecting the

Health Care, $59 , 7% Education & Training, $53 , 7%

Energy, $43 , 5%

preserve 3.5 million jobs

Infrastructure & Science,

Protecting the Vulnerable, $81 , 10%

Other, 8, 1%

$111 , 14%

Tax relief and aid to state and local

t t f Tax Relief, $288 , 38%government account for 56% of stimulus. Actual

spending accounts for only about 25%

State & Local Fiscal Relief, $144 , 18%

only about 25%

Source: http://www.recovery.gov/ accessed 2/18/09; Insurance Information Institute.38

Page 39: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Economic Stimulus Package: $143.4 in Construction Spendingin Construction Spending

Energy & Technology,($ Billions)

Workforce Development

Energy & Technology, 29.8, 20% School Building, 9.2, 6%

Other, 0.2, 0%

& Safety, 4.3, 3%Other, 8.0, 5%

Building Infrastructure, 29.6, 20%

, ,

There is approximately $140B in new construction spending in the stimulus Transportation

Infrastructure, 49.3, 32%

spending in the stimulus package, about 1/3 of it for

transportation.

Water & Environmental Infrastructure, 21.4, 14%

Source: Associated General Contractors at http://www.agc.org/cs/rebuild_americas_future (2/18/09); Insurance Info. Inst..39

Page 40: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

STATE-BY-STATE INFRASTRUCTUREINFRASTRUCTURE EMPLOYMENT &

SPENDING IMPACTSSPENDING IMPACTS

Bigger States Get More, ShouldBenefit WC Insurers the Most

Page 41: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Infrastructure Stimulus Spending By State: Top 25 States ($ Millions)State: Top 25 States ($ Millions)

7 Infrastructure spending is in the3.

2 5

$3,9

17.7

$4,000$4,500

Infrastructure spending is in the stimulus package total $38.1B, allocated largely by population

size. CA will get $3.9B—the0 0

$2,8

03$2

,774

.54.

9

$2 500$3,000$3,500

ars

($ M

ill) size. CA will get $3.9B the

highest amount of any state

0.6

0.3 .5 .6 3 5 9 5 2 9$1,3

35.8

$1,5

80. 0

9.4

,141

.3,1

50.3

$1,3

35.6

$1,5

25.0

$1,7

94

$1,500$2,000$2,500

mul

us D

olla

$890

$890

$836

$830

$739

.$7

16. 5

$704

.9$7

01.5

$668

.2$6

48.9

$603

.9$5

44.3

$538

.7$5

38.6

$

$909$1

,$1

$

$500$1,000$1,500

Stim

$0CA TX NY FL IL PA NJ OH MI GA NC VA MA IN MO WA WI MD TN MN AZ AL SC CO LA

Sources: USA Today 2/19/09; House Transportation and Infrastructure Committee; the Associated Press.41

Page 42: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Estimated Job Effect of Stimulus Spending By State: Top 25 StatesSpending By State: Top 25 States

6

(Thousands)39

6

400

Stim

ulu The economic stimulus plan calls for the creation or

preservation of 3.5 million jobs, allocated roughly in proportion to the size of the state’s labor force.

269

215

207

300

Save

d by

S p pCA is expected to see 396,000 jobs created or

preserved.13

3148

00050709

143

2 2

200

Cre

ated

/S

93 79 75 75 71 70 70 69 66 66 60 52 50 50

1010101

100

o. o

f Job

s

0CA TX NY FL IL PA OH MI GA NC NJ VA MA IN WA TN AZ WI MO MD MN CO AL LA SC

No

Sources: http://www.recovery.gov/; Council of Economic Advisers Insurance Information Institute.42

Page 43: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Stimulus: Reading The Economic Tea Leaves for the Next 4 to 8 YearsTea Leaves for the Next 4 to 8 Years

• Growing Role of Government: 2009 Stimulus Package and Other Likely Spending Initiatives Guarantee thatOther Likely Spending Initiatives Guarantee that Government Will Play a Much Larger Role Than at Any Other Time in Recent History

Every industry, including insurance, will and must attempt to maximize direct and indirect benefits from this paradigm shift

• Obama Administration Priorities: Stimulus Package Acts as “Economic Tea Leaf” on the Administration’s Fiscal Priorities for the Next Several Yearsfor the Next Several Years

• These Include:Alternative EnergyHealth CareHealth CareEducationAging/New InfrastructureAid to States

Sti l i O l O L f th St l

Source: Insurance Information Institute

• Stimulus is Only One Leg of the Stool(1) Stimulus; (2) Housing, and (3) Financial Services Reform

43

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FINANCIAL S G &STRENGTH &

RATINGSRATINGSI d t H W th d thIndustry Has Weathered the

Storms Well

Page 45: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C Insurer Impairments,1969 20081969-2008

The number of impairments varies i ifi tl th / i l

60 860

70

significantly over the p/c insurance cycle, with peaks occurring well into hard markets

649 50 48

556 58

41

49 5047

40

50

60

34

19

36

3134

29 318 19

35820

30

40

815

127

11 9 913 12

19

16 14 13

1612

1 1 114 15

75

0

10

20

0

69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08

Source: A.M. Best; Insurance Information Institute45

Page 46: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C Insurer Impairment Frequency vs Combined Ratio 1969 2008vs. Combined Ratio, 1969-2008

Combined Ratio after DivP/C I i t F

Impairment rates are highly

115

1201.82.0

P/C Impairment Frequencye g ycorrelated with underwriting

performance and reached record lows in 2007/08

110

115

Rat

io

1.21.41.6

t Rat

e

lows in 2007/08

100

105

Com

bine

d

0 60.81.0

Impa

irmen

950.20.40.6

2008 impairment rate was a record low 0.23%, second only to the 0.17% record low in 2007 and

90

69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07

0.0

Source: A.M. Best; Insurance Information Institute

barely one-fourth the 0.82% average since 1969

46

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Summary of A.M. Best’s P/C Insurer Ratings Actions in 2008*Ratings Actions in 2008*

P/C insurance is by design a resilient in

Upgraded, 59 , 4.0%

Initial, 41 , 2.8%Downgraded, 55 , 3 8%

design a resilient in business. The dual threat of financial

disasters and catastrophic losses are Under Review, 63 ,

4.3%

O h 59 4 0%

3.8%catastrophic losses are anticipated in the

industry’s risk management strategy.

Other, 59 , 4.0%

Despite financial market turmoil, high cat losses

and a soft market inand a soft market in 2008, 81% of ratings actions by A.M. Best

were affirmations; just 3.8% were downgrades

Affirm, 1,183 , 81.0%*Through December 19.Source: A.M. Best.

47

3.8% were downgrades and 4.0% upgrades

47

Page 48: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Historical Ratings Distribution,US P/C Insurers 2008 vs 2005 and 2000US P/C Insurers, 2008 vs. 2005 and 2000

2008 2005 2000A++/A+ and

D0.2%C++/C+

1.9%

E/F2.3% A++/A+

11 5%

C/C-0.6%

A++/A+9.2%

Vulnerable*

A++/A+10.8%Vulnerable*

A++/A+ and A/A- gains

.9% 11.5%B/B-6.9%

Vulnerable12.1%

B++/B+21.3%

7.9%

A/A-

B++/B+28.3%

A/A-52 3%

B++/B+26.4%

A/A48.4%

P/C insurer financial strength has improved since 2005 despite

52.3%A/A-

60.0%

Source: A.M. Best: Rating Downgrades Slowed but Outpaced Upgrades for Fourth Consecutive Year, Special Report, November 8, 2004 for 2000; 2006 and 2009 Review & Preview. *Ratings ‘B’ and lower.

p pfinancial crisis

48

Page 49: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Reasons for US P/C Insurer Impairments 1969 2008Impairments, 1969-2008

Reinsurance Sig. Change Deficient

Deficient loss reserves and inadequate i i th

Failure3.7%

Misc.9.1%

Sig. Change in Business

4.2%

Loss Reserves/In-

adequate Pricing38 1% pricing are the

leading cause of insurer

impairments

38.1%

Investment Problems

7 0% impairments, underscoring the

importance of discipline. Affiliate

Impairment

7.0%

pInvestment

catastrophe losses play a much

ll lRapid

Impairment7.9%

All d F d

Catastrophe Losses

Source: A.M. Best: 1969-2008 Impairment Review, Special Report, Apr. 6, 2008

smaller role.Growth14.3%

Alleged Fraud8.1%

Losses7.6%

49

Page 50: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Critical DifferencesCritical Differences Between P/C Insurers

and BanksSuperior Risk Management Model

& L L M k& Low Leverage Makea Big Difference

Page 51: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

How Insurance Industry StabilityHas Benefitted ConsumersHas Benefitted Consumers

BOTTOM LINE:I M k U lik B ki A O i• Insurance Markets—Unlike Banking—Are Operating Normally

• The Basic Function of Insurance—the Orderly TransferThe Basic Function of Insurance the Orderly Transfer of Risk from Client to Insurer—Continues Uninterrupted

• This Means that Insurers Continue to:P l i ( h 50 b k h d f 4/17)Pay claims (whereas 50 banks have gone under as of 4/17)

The Promise is Being FulfilledRenew existing policies (banks are reducing and eliminating li f dit)lines of credit)Write new policies (banks are turning away people who want or need to borrow)Develop new products (banks are scaling back the products they offer)

Source: Insurance Information Institute5151

Page 52: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Reasons Why P/C Insurers Have Fewer Problems Than Banks:

A S i Ri k M M d l• Emphasis on Underwriting

Matching of risk to price (via experience and modeling)

A Superior Risk Management Modelg p ( p g)

Limiting of potential loss exposureSome banks sought to maximize volume and fees and disregarded risk

• Strong Relationship Between Underwriting and Risk BearingInsurers always maintain a stake in the business they underwrite keeping “skin in the game”Insurers always maintain a stake in the business they underwrite, keeping skin in the game at all timesBanks and investment banks package up and securitize, severing the link between risk underwriting and risk bearing, with (predictably) disastrous consequences—straightforward moral hazard problem from Econ 101

• Low LeverageInsurers do not rely on borrowed money to underwrite insurance or pay claims There is no credit or liquidity crisis in the insurance industry

• Conservative Investment PhilosophyHigh quality portfolio that is relatively less volatile and more liquid

• Comprehensive Regulation of Insurance OperationsThe business of insurance remained comprehensively regulated whereas a separate banking system had evolved largely outside the auspices and understanding of regulators (e.g., hedge y g y p g g ( g gfunds, private equity, complex securitized instruments, credit derivatives—CDS’s)

• Greater TransparencyInsurance companies are an open book to regulators and the public

Source: Insurance Information Institute5252

Page 53: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

US Bank Failures:* 1995 2009**1995-2009**

30Through April 17, 2009

25 2525

30 Bank failures are up sharply. 46 banks (but no p/c or life

insurers) failed in 2008/09 due to h fi i l i i i l di h

15

20 Remarkably, as recently as 2005 and 2006, no

banks failed—the first time this had happened in

the financial crisis, including the largest in history—Washington

Mutual with $307B in assets.

86

8 74

11

4

10

time this had happened in FDIC history (dating

back to 1934)

13 4 3 4

0 03

0

5

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09**95 96 97 98 99 00 01 02 03 04 05 06 07 08 09**

*Includes all commercial banking and savings institutions. **Through April 17.Source: FDIC: http://www.fdic.gov/bank/historical/bank/index.html; Insurance Info. Institute 53

Page 54: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Top 10 P/C Insolvencies, Based Upon Guaranty Fund Payments*Upon Guaranty Fund Payments

$2,265.8$2,500 $ Millions

$1 500

$2,000

$ MillionsThe 2001 bankruptcy of Reliance Insurance was the largest ever$1,272.7

$1,049.7$843.4

$699.4$

$1,000

$1,500 was the largest ever among p/c insurers

$566.5 $555.8 $543.1 $531.6 $516.8

$0

$500

$0

Relian

ce Ins

uranc

e

Legion

Insur

ance

iforni

a Com

pensa

tion I

ns.Fr

emon

t Ind

emnit

y Ins

.

PHIC

O Ins.

Transit

Casu

alty I

ns.

Supe

rior N

ation

al Ins

.ica

n Mutu

al Liab

ility I

ns.M

idlan

d Insu

rance

South

ern Fa

mily In

s.

Califo F

Americ

* Disclaimer: This is not a complete picture. If anything the numbers are understated as some states have not reported in certain years.

Source: National Conference of Insurance Guaranty Funds, as of September 17, 2008. 54

Page 55: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C INSURANCE FINANCIALFINANCIAL

PERFORMANCEPERFORMANCE

A Resilient Industry in Challenging TimesChallenging Times

Page 56: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

ProfitabilityProfitability

Historically Volatile

Page 57: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C Net Income After Taxes1991 2008F ($ Millions)*1991-2008F ($ Millions)*

,496

,777

$70 000

2001 ROE = -1.2%2002 ROE = 2.2%2003 ROE 8 9%

Insurer profits peaked in 2006 and

819

$62,

$65,

44,1

55

501$50,000

$60,000

$70,000 2003 ROE = 8.9%2004 ROE = 9.4%2005 ROE= 9.4%2006 ROE = 12.2%2007 ROAS1 = 12.4%

peaked in 2006 and 2007, but fell 96.2% during the economic

crisis in 2008

78 9,31

6

0 20,5

98

$24,

404 $3

6,8

$30,

773

21,8

65 $30,

029 $4

0,55

9

$38,

5

$30,000

$40,000

$ ,2008 ROAS = 0.5%*

$14,

1

$5,8

40

$19

$10,

870

$2 $2

$3,0

46

$2,4

96

$2

$10,000

$20,000

-$6,970-$10,000

$0

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 8F0

*ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guarantee insurers yields a 4.2% ROAS for 2008.Sources: A.M. Best, ISO, Insurance Information Inst.

5757

Page 58: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C Insurance Industry ROEs1975 2009F*

25%1977:19.0% 1987:17.3% 1997:11.6% 2006:12.2%

1975 –2009F*

20%

25%

10%

15%

2009F 7 4%

0%

5%2008: 0.5%

2009F: 7.4%

-5%

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08F

09F

1975: 2.4% 1984: 1.8% 1992: 4.5% 2001: -1.2%

Note: 2008 result excluding Mortgage & Financial Guarantee insurers is 4.2%.Sources: ISO; A.M. Best (2009F); Insurance Information Institute. 5858

Page 59: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

A 100 Combined Ratio Isn’t What it U d t B 95 i Wh It’ At

110 18%

Used to Be: 95 is Where It s At

100 6 100 7 101 0

14.3% 15.9%105

110

16%

18%Combined Ratio ROE*

97.5

100.6 100.1 100.7 101.0

12.7%

95

100

ned

Rat

io

12%

14%

on E

quity

*

92.6

8 9%

9.6%90

95

Com

bin

8%

10%

Ret

run

oCombined ratios must be much lower in today’s depressed

investment 8.9%

4.2%

80

85

4%

6%environment to generate risk

appropriate ROEs80

1978 1979 2003 2005 2006 2008*4%

* 2008 figure is return on average statutory surplus. Excludes mortgage and financial guarantee insurers.Source: Insurance Information Institute from A.M. Best and ISO data.

59

Page 60: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Presidential Politics & P/C Insurance

How is Profitability Affected by the President’s Political Party?President s Political Party?

Page 61: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C Insurance Industry ROE byP id ti l Ad i i t ti 1950 2008*

15 10%16.43%Carter

Reagan II

Presidential Administration,1950-2008*

15.10%8.93%

8.65%8.65%

Reagan IINixon

G.W. Bush IIClinton I

OVERALL RECORD: 1950 2008*%

8.35%7.98%

7.68%

G.H.W. BushClinton IIReagan I

1950-2008*Democrats 8.00%

6.98%6.97%

5.43%5 03%

Nixon/FordTruman

Eisenhower IEisenhower II

Republicans 7.89%

Party of President has marginal bearing on5.03%

4.83%4.43%

3.55%

Eisenhower IIG.W. Bush I

JohnsonKennedy/Johnson

marginal bearing on profitability of P/C insurance industry

0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

y

*Truman administration ROE of 6.97% based on 3 years only, 1950-52.Source: Insurance Information Institute 61

Page 62: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C Premium Growth

Primarily Driven by the Industry’sPrimarily Driven by the Industry s Underwriting Cycle, Not the

EconomyEconomy

Page 63: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Strength of Recent Hard Marketsby NWP Growth

24%

by NWP Growth1975-78 1984-87 2000-03Shaded areas

denote “hard

18%20%22% denote hard

market” periods

Net written premiums fell 1 0%

12%14%16% premiums fell 1.0%

in 2007 (first decline since 1943)

and by 1.4% in 2008, the first back-

4%6%8%

10% 2008, the first backto-back decline

since 1930-33

2%0%2%4%

-2%

1971

1972

1973

1974

1975

1976

1977

1978

1979

1980

1981

1982

1983

1984

1985

1986

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

F

Sources: A.M. Best (historical and forecast), ISO, Insurance Information Institute6363

Page 64: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Year-to-Year Change in Net Written Premium 2000 2009F*Premium, 2000-2009F*

P/C insurers are Protracted i d f15.3%

10 0%

experiencing their slowest growth rates

since 1930-33

period of negative or slow growth is possible due to soft

5 0%

8.4%10.0%

Slow growth means retention is critical

due to soft markets and

slow economy

5.0%3.9%

0.5%

4.2%

0.9%

-1.0% -1.4%

*2008 figure is from ISO. Excluding Mortgage & Financial Guarantee insurers = -1.5%.Source: A.M. Best (historical and forecast)

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009F

6464

Page 65: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Capital/Policyholder SurplusPolicyholder Surplus

Shrinkage, but Capital is Withi Hi t i NWithin Historic Norms

Page 66: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

U.S. Policyholder Surplus: 1975 2008*

$550

1975-2008*Actual capacity as of 12/31/08 was $455.6, down 12.0%

$400

$450

$500 from 12/31/07 at $517.9B, but still 60% above its 2002 trough. Recent peak was $521.8 as of 9/30/07. Surplus

as of 12/31/08 is 12.7% below 2007 peak.

$300

$350

$400

$ B

illio

ns The premium-to-surplus ratio stood at $0.95:$1 at

2008 f

$150

$200

$250

$

“Surplus” is a measure of underwriting capacity It is

year end 2008, up from near record low of $0.85:$1

at year-end 2007

$50

$100

$150 underwriting capacity. It is analogous to “Owners Equity” or “Net Worth” in non-insurance organizations

y

$075 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08

Source: A.M. Best, ISO, Insurance Information Institute. *As of 12/31/086666

Page 67: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Policyholder Surplus, 2006:Q4 – 2008:Q42006:Q4 2008:Q4

$ BillionsCapacity peaked at $ Billions

$512 8$521.8

$515.6$517.9$520

$540$521.8 as of 9/30/07

$487.1$496.6

$512.8

$478 5

$505.0$500

$520

$478.5

$455.6$460

$480 Declines Since 2007:Q3 PeakQ2: -$16.6B (-3.2%)

$420

$440 Q3: -$43.3B (-8.3%) Q4: -$66.2 (-12.0%)

$06:Q4 07:Q1 07:Q2 07:Q3 07:Q4 08:Q1 08:Q2 08:Q3 08:Q4

Source: ISO.6767

Page 68: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Premium-to-Surplus Ratios Before Major Capital Events*Major Capital Events*

P/C insurance industry was better it li d i i t th

$1.65

$1.42 $1 40$1 5$1.7$1.9 capitalized going into the

financial crisis than before any “capital event” in recent history

$1.42 $1.40

$1.03 $0.95$0 88$1.05

$1.15$1.1$1.3$1.5

$0.88

$0 5$0.7$0.9

$0.5

/30/

1989

Hur

rican

eH

ugo

/30/

1992

Hur

rican

eA

ndre

w

2/31

/93

orth

ridge

rthq

uake

6/30

/01

Sept

. 11

Atta

cks

6/30

/04

Flor

ida

urric

anes

6/30

/05

Hur

rican

eK

atrin

a

6/30

/07

Fina

ncia

lC

risis

As

of2/

31/0

8**

6/ H 6/ H A 12 No

Ear 6 F

Hu H F 12

*Ratio is for end of quarter immediately prior to event. Date shown is end of quarter prior to event. **Latest availableSource: PCS; Insurance Information Institute.

68

Page 69: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Ratio of Insured Loss to Surplus for Largest Capital Events Since 1989*Largest Capital Events Since 1989*

The financial crisis now ranks as the 2nd largest

10.9%12.9%13.8%

12%14%16%

ranks as the 2 largest “capital event” over the

past 20+ years

9.6%

6.9% 6.2%6%8%

10%12%

3.3%

0%2%4%6%

0%

/30/

1989

Hur

rican

eH

ugo

/30/

1992

Hur

rican

eA

ndre

w

2/31

/93

orth

ridge

rthq

uake

6/30

/01

Sept

. 11

Atta

cks

6/30

/04

Flor

ida

urric

anes

6/30

/05

Hur

rican

eK

atrin

a

inan

cial

sis

as o

f2/

31/0

8**

6/ H 6/ H A 12 No

Ear 6 F

Hu H Fi Cris 12

*Ratio is for end-of-quarter surplus immediately prior to event. Date shown is end of quarter prior to event. **Latest availableSource: PCS; Insurance Information Institute.

69

Page 70: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Historically, Hard Markets Follow When Surplus “Growth” is Negative

30%

NWP % changeSurplus % change

When Surplus Growth is NegativeSharp decline in capacity is a necessary but not sufficient

20%

25%

30% Surplus % change necessary but not sufficient condition for a true hard market

10%

15%

5%

0%

5%

-15%

-10%

-5%

1978

1979

1980

1981

1982

1983

1984

1985

1986

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

Sources: A.M. Best, ISO, Insurance Information Institute 70

Page 71: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

New Funds Contributing to US Policyholder Surplus 2005-2008Policyholder Surplus, 2005 2008

$ Billions$14.4

$11 2$14.0

$16.0 New funds entering the p/c insurance industry is $11.2

$8 0

$10.0

$12.0p/c insurance industry is up in 2008, but swamped by amount eroded away

$3.8 $3.2$4.0

$6.0

$8.0

$0.0

$2.0

05 06 07 08*

*Through Q4 2009 (latest available).Source: ISO; Insurance Information Institute

71

Page 72: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

I t tInvestment PerformancePerformance

Investments are the Principle Sourcef D li i P fit bilitof Declining Profitability

Page 73: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Distribution of P/C Insurance Industry’s Investment PortfolioIndustry s Investment Portfolio

P tf li F tAs of December 31, 2007

Common Stock

Bonds66.7%

Portfolio Facts•Invested assets totaled $1.3 trillion as of 12/31/07

Common Stock17.9%•Insurers are generally

conservatively invested, with 2/3 of assets invested in bonds as of

Cash & Short-Term Investments

7.2%

12/31/07•Only about 18% of assets were invested in common stock as of

P f d St k

Real Estate0.8%

Other

common stock as of 12/31/07•Even the most conservative of portfolios was hit hard in 2008 Preferred Stock

1.5%Other5.9%

was hit hard in 2008

Source: NAIC; Insurance Information Institute research 73

Page 74: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Property/Casualty Insurance Industry Investment Gain:1994 20081Investment Gain:1994-20081

$ Billions$64 0

$42 8$47.2

$52.3

$44.4 $45.3$48.9

$59.4$55.7

$64.0$56.9

$51.9

$57.9

$50

$60

$35.4$42.8 $44.4

$36.0

$

$31.4$30

$40

Investment gains fell by 51% in

$10

$20Investment gains fell by 51% in 2008 due to lower yields, poor

equity market conditions$0

94 95 96 97 98 99 00 01 02 03 04 05* 06 07

08:Q

3

q y

081Investment gains consist primarily of interest, stock dividends and realized capital gains and losses. 2006 figure consists of $52.3B net investment income and $3.4B realized investment gain.*2005 figure includes special one-time dividend of $3.2B.Sources: ISO; Insurance Information Institute. 7474

Page 75: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C Insurer Net Realized C it l G i 1990 2008Capital Gains, 1990-2008

$16.21$18.02

$18$20 $ Billions

$9.89

$6 00

$9.24$10.81

$13.02

$6 63 $6 61$8.92$9.70$9.13$9.82

$8$10$12$14$16

$2.88$4.81

$1.66

$6.00 $6.63 $6.61

$3.52

$0$2$4$6$8

-$1.21

-$8-$6-$4-$2$0

Realized capital losses hit a record $19 8 billion in 2008 due to financial

$18-$16-$14-$12-$10 $19.8 billion in 2008 due to financial

market turmoil, a $27.7 billion swing from 2007. This is the primary cause of 2008’s large drop in profits and ROE.

-$19.80-$20-$18

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08

Sources: A.M. Best, ISO, Insurance Information Institute.

g p p

7575

Page 76: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Treasury Yield Curves: Pre Crisis vs Current*

4 96% 5 04% 4 96% 5 00% 5 00% 5.19%6%

Pre-Crisis vs. Current*

3.78% 3 64%

4.82% 4.96% 5.04% 4.96% 4.82% 4.82% 4.88% 5.00% 4.93% 5.00%

4%

5%

Treasury Yield Curve is at its most

2.42%2.82%

3.78% 3.64%

3%

4% depressed level in at least 45 years. Investment income will fall

significantly as a result.

0 93%1.31%

1.82%

2.42%

2% Stock dividend cuts will further pressure

investment income

0.10% 0.22% 0.43% 0.64%0.93%

0%

1%Current Yield Curve*Pre-Crisis (July 2007)

investment income

76

0%1M 3M 6M 1Y 2Y 3Y 5Y 7Y 10Y 20Y 30Y

*March 2009.Sources: Federal Reserve; Insurance Information Institute.

Page 77: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Underwriting Trendsg

Financial Crisis Does Not Directly Impact Underwriting Performance:Impact Underwriting Performance:

Cycle, Catastrophes Were 2008’s Drivers2008 s Drivers

Page 78: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

P/C Insurance Industry Combined Ratio 2001 2009E

120

Ratio, 2001-2009EAs recently as 2001, insurers

paid out nearly $1.16 for every Relatively low CAT

Including Mortgage

115.8 $1 in earned premiums low CAT losses, reserve releases

Mortgage & Fin.

Guarantee insurers

2005 ratio benefited from heavy use of reinsurance

hi h l d t l107.5

105.1

110Best combined ratio since 1949

(87 6)

Cyclical Deterioration

which lowered net losses

100.198.4

100.8 101101.0100

(87.6)

92.6

95.7

902001 2002 2003 2004 2005 2006 2007 2008 2008* 2009F

*Includes Mortgage & Financial Guarantee insurers. Sources: A.M. Best.7878

Page 79: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

U S Insured Catastrophe Losses*U.S. Insured Catastrophe Losses*

0.0

$120$ Billions

2008 CAT losses exceeded 2006/07$100 Billion CAT year is

$100

.9

$100

$120 2008 CAT losses exceeded 2006/07 combined. 2005 was by far the worst

year ever for insured catastrophe losses in the US, but the worst has yet

t

CAT year is coming soon

5 5 0

$61.

$60

$80 to come.

$7.5

2.7 4.7

$22.

95.

5 $16.

9$8

.3$7

.42.

6 $10.

1$8

.34.

6$2

6.5

5.9 $12.

9 $27.

5

$6.7

$26.

0

$9.2$20

$40

$ $2 $4 $5 $ $ $2$ $ $4 $ $$

$0

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 0708

**20

??

*Excludes $4B $6b offshore energy losses from Hurricanes Katrina & Rita 0 2Excludes $4B-$6b offshore energy losses from Hurricanes Katrina & Rita.**Based on PCS data through Dec. 31. PCS $2.1B loss of for Gustav. $10.655B for Ike of 12/05/08.Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01. Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B.Source: Property Claims Service/ISO; Insurance Information Institute 79

Page 80: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Underwriting Gain (Loss)1975 2008*

3035 Insurers earned a record underwriting profit of $31.7B in

2006 d $19 3B i 2007 h l b l h 2 d

1975-2008*

1015202530 2006 and $19.3B in 2007, the largest ever but only the 2nd

and 3rd since 1978. Cumulative underwriting deficit from 1975 through 2008 is $442B.

-10-505

10

$ B

illio

ns

-30-25-20-15-10$

$19.799 Bill

-50-45-40-3530 $

underwriting loss in 2008

incl. mort. & FG insurers

-55

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08

Source: A.M. Best, ISO; Insurance Information Institute * Includes mortgage & finl. guarantee insurers

G su e s

8080

Page 81: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Number of Years With Underwriting P fit b D d 1920 2000Profits by Decade, 1920s -2000s

Number of Years with Underwriting ProfitsU d i i fi10

88

10Underwriting profits were common before the 1980s (40 of the 60 years

before 1980 had combined ratios below 100)—but then they vanished. N i l d i i fi

67

56

8 Not a single underwriting profit was recorded in the 25 years from 1979

through 2003.

45

34

0 00

2

01920s 1930s 1940s 1950s 1960s 1970s 1980s 1990s 2000s*

Note: Data for 1920 – 1934 based on stock companies only.Sources: Insurance Information Institute research from A.M. Best Data. *2000 through 2008.

81

Page 82: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

COMMERCIAL LINESCOMMERCIAL LINES

Page 83: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Commercial Lines Combined R ti 1993 2009F

3

Commercial coverages have exhibited significant

Ratio, 1993-2009FMortgage and financial

guarantee may account for up to

3

122.

3

5

120

125have exhibited significant

variability over time.gu ee y ccou o up o

4 points on the commercial combined ratio in 2008

110.

3

110.

2

107.

6

3.9 10

9.7

112.

3

111.

1

110.

2

5 05.4

106.

5

05.1

0

112.

5

110

11510

3

102.

5 10

5.1

1 10

102.

0

100

105

2006/07 benefited from favorable loss cost trends improved tort environment low CAT

91.1 95

90

95trends, improved tort environment, low CAT

losses, WC reforms and reserve releases. Most of these trends reversed in 2008 and

mortgage and financial guarantee segments have big influence 2009 is transition year

85

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08E 09F

have big influence. 2009 is transition year.

Sources: A.M. Best (historical and forecasts)83

Page 84: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

Average Commercial Rate ChangeAll Lines (1Q:2004 1Q:2009)All Lines (1Q:2004 -1Q:2009)

0%% Magnitude of price

3.2%

% -2.7

%3.

0%-4%

-2%

-0.1

% Magnitude of price declines is now

shrinking. Reflects shrinking capital,

reduced investment i d t i ti-3

-5.9

%7.

0%

%-4

.6% - -3

-5.3

%

-6.0

% -5.0

%

-8%

-6%gains, deteriorating

underwriting performance, higher cat losses and costlier

reinsurance-7-9

.4%

-9.7

% -8.2

%

-9.6

%.3

%8% 0% %1.

0%-12%

-10%reinsurance

-11

-11.

8-1

3.3% -1

2.0

-13.

5%-1

2.9 % -1

1

-16%

-14%

4 4 4 4 5 5 5 5 6 6 6 6 7 7 7 7 8 8 8 8 9

KRW Effect

1Q04

2Q04

3Q04

4Q04

1Q05

2Q05

3Q05

4Q05

1Q06

2Q06

3Q06

4Q06

1Q07

2Q07

3Q07

4Q07

1Q08

2Q08

3Q08

4Q08

1Q09

Source: Council of Insurance Agents & Brokers; Insurance Information Institute 84

Page 85: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

EMERGING TRENDSEMERGING TRENDS & CHALLENGES IN WORKERS COMP

Page 86: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

#1#1Emerging (Mega) TrendEmerging (Mega) Trend

Th Ob it E id iThe Obesity Epidemic

Page 87: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

In Every State (except Colorado), Over 20% of the Adult Population is Obese20% of the Adult Population is Obese

87Source: Centers for Disease Control and Prevention, Behavioral Risk Factor Surveillance System www.cdc.gov/Features/dsObesity

Page 88: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

The Most Obese Workers File Twice as ManyWC Claims as Healthy Weight WorkersWC Claims as Healthy-Weight Workers

The most obese have 13 ti l t kd

183.6310.80 11.65

160180200

0 FT

Es

12

14

Es

times more lost workdays than healthy weight workers

75 21

117.61

5.53 5.807.05

8.81

100120140

ays p

er 1

00

6

8

10

er 1

00 F

TE

40.9760.17

75.21

14 19406080

st W

orkd

a

2

4

6

Cla

ims p

14.19

020

BMI <18.5(Underweight)

18.5-24.9(Healthy

25-29.9(Overweight)

30-34.9 (ObeseClass I)

35-39.9 (ObeseClass II)

40+ (ObeseClass III)

Los

0

2

88

( g ) ( yWeight)

( g ) ) ) )

Lost Workdays Claims

Source: Ostbye, T., et al, “Obesity and Workers Compensation,” Archives of Internal Medicine, April 23, 2007.

Page 89: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

WC Medical Claims Costs are 6.8x Higher for the Most Obese WorkersHigher for the Most Obese Workers

Indemnity costs are 11 times hi h f th t b

51,0

91$5

9,17

8

$60,000

$70,000higher for the most obese workers than for healthy-

weight workers.

1 $34,

293

$

373

633$40,000

$50,000

109

$13,

338

$19,

661

24 396

$13,

569

503

$23,

3

$23,

6

$20,000

$30,000

$7,1 $

$3,9

2

$5,3 $

$7,5

$0

$10,000

BMI <18 5 18 5-24 9 25-29 9 30-34 9 (Obese 35-39 9 (Obese 40+ (Obese

89

BMI <18.5(Underweight)

18.5 24.9(Healthy Weight)

25 29.9(Overweight)

30 34.9 (ObeseClass I)

35 39.9 (ObeseClass II)

40+ (ObeseClass II)

Medical Claims Costs Indemnity Claims Costs

Source: Ostbye, T., et al, “Obesity and Workers Compensation,” Archives of Internal Medicine, April 23, 2007.

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#2#2E i (M )T dEmerging (Mega)Trend

The Aging Workforce

Page 91: Fi i l C i i E iFinancial Crisis, Economic StSt u us & t e ... · Real GDP Growth* 8 % 8 6% % Real GDP Growth Recession began in December 2007. Economic toll of credit crunch, housing

U.S. Workforce is Aging: Significant Implications for Workers Comp

42

Implications for Workers Comp

M di A f U S W k40.539.0

38 039.4

40.6 40.7

40

42 Median Age of U.S. WorkerOlder and less

healthy workforce

35.834 3

35.236.6

38.0

36

38

34.3

32

34The median age of US workers as the Baby Boomer begin

to retire is about 41 years Immigration will hold this

30

32

1962 1970 1975 1980 1985 1990 1995 2000 2005 2008

to retire is about 41 years. Immigration will hold this number down and may even lower the figure.

91Source: US Bureau of Labor Statistics, 2004.

Year

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Fatal Work Injury RatesClimb Sharply With AgeClimb Sharply With Age

The fatality rate for workers 65 and olderFatal Work Injuries per 100,000

11.212

The fatality rate for workers 65 and older is triple that of workers age 35-44. The workplace of the future will have to be completely redesigned to accommodate

per 100,000 Workers (2006)

8

10completely redesigned to accommodate

the surge in older workers.

5.04.23.73.32 84

6

3 32.72.8

0.92

4

92

016-17 18-19 20-24 25-34 35-44 45-54 55-64 65+

Source: US Bureau of Labor Statistics, US Department of Labor; Insurance Information Institute.

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Older Workers Have More Lost Time from Work Due to Injury or Illnessfrom Work Due to Injury or Illness

Median Days Away F W k (2005)

Age 65+ workers median l t ti i 50% t

121112

14

There will be more lost

From Work (2005) lost time is 50% greater than workers age 35-44

10

88

10

There will be more lost time as the workforce ages

in the future

6

444

6

0

2

93

0

16-19 20-24 25-34 35-44 45-54 55-64 65+

Source: US Bureau of Labor Statistics, US Department of Labor

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#3#3E i (M ) T dEmerging (Mega) Trend

Distracting Driving/ Equipment OperationOperation

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Four Most Frequent Work-Related Fatal Events 1992 2006

1 3431 3461 3461,393

1,4421 3651,4091,3731 353

1,3981,4371 356

1,4961600

Fatal Events, 1992-2006

1 0741 080

1,2421,3431,3461,346 1,365 1,3731,353 1,356

1,2491,158

1200

1400

Highway incidents are the leading cause of occupational death and are

d d t i b t

810 822 827 814

1,0741,0801,036

927860

1,0441000

down due to recession, but distracted driving will likely become

more of a problem

618665 651 691 734

810719 696

822770

827 814

643559 567 540 542

721706

716 609677651

714600

800

540 542600 632

677

400

600

1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Falls Homicides Highway Incidents

Source: US Bureau of Labor Statistics, US Department of Labor; Insurance Information Institute.95

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Distracted Driving/Equipment Operation is a Growing in General

d Th f f WC Tand Therefore for WC TooQ. Do you ever do other tasks Q. Have you ever been hit like talk on cell phones, eat or

drink while driving? Nearly 3/4 of

or nearly hit by someone talking on a cell phone?

Don't Know

No27.6%

Nearly 3/4 of drivers

admitted to distracted

ow1.5%

driving. Also occurs in

occupational No

53.1%

Yes45.4%

Yes72.4%

settings

Nearly half Distracted driving and equipment operation while

Source: Nationwide Insurance, 2008 Driving While Distracted Survey; Insurance Information Institute.

have been hit or nearly hit

working is a major and rapidly growing problem but is largely unquantified

96

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Who’s Driving While Distracted? Everyone!Everyone!

Examples of Occupational Median Days Away F W k (2005)

80.3%78.4%80%

85%

Examples of Occupational Settings Involving Actual

Distraction IncidientsTaxi Drivers

From Work (2005)

70%

75%Truck Drivers

Crane OperatorsFarm Equipment

65.3%

59.8%60%

65%Landscaping Equipment

Heavy Equipment OperatorsPaving Equipment

50%

55%

60% Paving EquipmentWatercraft & Aircraft

Fork LiftT i /M T i

97

50%Teens (16-17) Gen Y (18-30) Gen X (31-44) Boomers (45-61)

Trains/Mass Transit

Source: Nationwide Insurance, 2008 Driving While Distracted Survey; Insurance Information Institute.

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#4#4Emerging (Mega) TrendEmerging (Mega) Trend

Non-EnglishSpeaking Workers

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Insurance Information Institute O LiOn-Line

THANK YOU FOR YOUR TIME AND

YOUR ATTENTION!

99