federico gaete - cv 2016

of 18 Federico Gaete CV January 2016

CURRICULUM VITAE

Federico Gaete Andrade

Av. Julius Nyerere, Nº 360, 13 Floor “D”; P. O. Box: 1635, Maputo

Telephone, Mozambique: +258 21 496918

Mobile, Argentina: +5411 589 55443

Mobile, Mozambique: +258 86 440 4040 or +258 84 440 4036

Fax: +258 21 415811

Email: [email protected] or [email protected]

DOB: September 12, 1979 Gender: Male

Nationality: Mozambican

OCCUPATIONAL FIELDS

Project Planning and Management | Business Development | Logistics and Operations | Sales Marketing & Publicity | Telecommunications Information Technology | Logistics & Communication | Customs & Stock Control Management.

PROFILE

I am an enthusiastic and dedicated professional with experience across areas of business and project management, Negotiation, Sales and Marketing, Telecommunications products and services, Operations, Transport and Logistics Management, Customs & Stock Control Management. I demonstrate strong ability at projects management from conception through to successful completion. I am a proactive individual with a logical approach to challenges, good with people and team management skills, I perform effectively even within a highly pressurized working environment. I have experience in: setting up and management of projects; strategic forward planning; operating within the financial disciplines; methodical administration to deadlines; and the application of modern leadership approaches. I aim to listen, understand and try to see the big picture; to facilitate and serve others to the best of my abilities, from working colleagues, to partners to clients. Those who know me know that they are in good hands and are well taking care off. I enjoy learning day by day; I take daily challenges with modest and humble criteria, by measuring its outcome. And making sure that all are happy and comfortable with the final result; making it possible for a new beginning on another task, assignment, project and or business plan.

mailto:[email protected]



WORK EXPERIENCE

Employer: MOVITEL S.A. – Telecommunications Company 1086, Av. Guerra Popular, Maputo - Mozambique

Position: Corporate Director of Sales & Business Projects;

Date(s): January, 2014 to Present

Responsibilities: Strategic Advisory on the design and implementation on target sales for new telecommunications products in Mozambique;

Responsible for ICT Solutions products & services: M-Tracking/ GPS Monitoring, Cam Cloud, Polycom Video Conference, Education & Health Software’s etc.;

Responsible for the plan procurement for purchase of all ICT Solutions products; Responsible for the Business Sales Management of: Air Time Token, Air Time Scratch Cards; phone

SIM Cards; Data Base SIM Cards for: POS Bank equipment and Solar Panel Hardware; Responsible for sales on Internet connectivity/ network Communications of product and services

such as: IPLL, PLC, FTTH; Responsible for Movitel’s E-Wallet development plan and strategic marketing concept of M-Tako; Develop standard operating procedures and the business flow models integrating E-Wallet

Services; Management on the quality service, through constant follow-ups for Corporate Clients; Management on quality service on payments dates on-time for Corporate Clients; Responsible for the management on the infrastructure plan development, with companies with a

track record history of underground cable system for the city of Maputo and Matola; Project evaluation and contracts for purchase of Telecommunications BTS Antennas all over the

country; Project evaluation and contract for purchase of Solar Panels for Telecommunications BTS Antennas

all over Mozambique; Responsible on contracts for the purchase of batteries for: Telecommunications BTS Antennas and

solar panels all over Mozambique; Advise on stakeholder involvement and work with Movitel’s current products and services; Evaluate and oversee involvement of the other competitors on mobile telecommunications in the

market; Manage and oversee relationships with all the partners involved with the Movitel; Strengthen information and knowledge capital for greater readiness of the whole range of

conventional and ICT-based knowledge sharing applications and processes that will, in turn strengthen capacity for more effective learning, internal and external communications and for public / media relations;

Develop a training plan and training manuals for sales techniques for the sales and ICT solutions Department;

Contribute towards budgets (Reducing Costs & maximizing performance) and advise on funds requirements for the successful roll of Movitel;

Collaborate with other departments as necessary to meet target sales and VIP cliental satisfaction;

Achievements: Managed to design a management plan for the company and supervised 150 employees; Signed contract with: MAPUTO INTERNATIONAL AIRPORT – BTS Antenna Coverage; Signed contract with the PROVINCIAL MOZAMBIQUE INTERNATIONAL AIRPORT – BTS

Antenna Coverage; Signed contract with: UNICEF – Project BIZ; Signed contract with: VASP – SMS Marketing; Signed partnership contract with: GOOGLE & YOUTUBE; Supervised the set-up team and configuration of the Monitoring Department;


Supervised the set-up team and configuration of the ICT solutions Monitoring Department; Haring and training of the VIP Corporate personnel in 11 Provinces; Haring and training of the ICT Solutions personnel in Maputo; Supervised, designed and authorized the plan and installation of x500 M-Tracking Devices

for Company’s vehicles; Supervised, designed and authorized the plan and installation of x100 Cam Cloud for

Company’s shops, warehouses and residential houses for security reasons; Handled the integration of the Fix Broadband Center, ICT Solutions department and

Procurement the department in an effort to save/ reduce costs.

Employer: SERVIR MOÇAMBIQUE. – Logistics & Transport Company 1247, Av. Josina Machel, Matola - Mozambique

Position: Chief Communication Officer (CCO); Business Development Manager;

Date(s): June, 2010 to March, 2014

Responsibilities: Responsible for the public relations and negotiation to persuade new clients for the company; Responsible for Management Communications of all drivers and all vehicles; Supervise all transportation (Check points and customs) cargo destination with time management; Responsible for the planning and organization of all drivers and cargo documentation; Responsible for Stock Control Management, budget and produce all relevant reports to the Board

of Directors; Responsible for planning, marketing, monitoring and evaluation upon completion of cargo cliental

delivery; Responsible for planning the maintenance and stock control of all company vehicles; Provide administration and relevant document used per vehicle and per cargo transportation trip; Produce reports and conduct of drivers performance evaluation; Provides on-site supervision of border crossing; Driver on-boarding and training, recruiting truck drivers and hiring transporters; Fleet management and scheduling of 50 trucks (supply-chain-management); Customs clearing at border points and liaise with authorities in a particular country; Monitor and ensure delivery of cargo from the Company to the client on Faze 1 and Faze 2, by

coordinating with another client on the trip back, with another delivery cargo; Liaise, monitor and interface with other transport contractors and subcontractors, when volume

of work would demand it;

Achievements: Managed to design a management plan for the company and supervised 30 employees; We have trained drivers in defensive driving and customer service; Identify, evaluate, and negotiate and manage strategic fleet partnerships.

Employer: FANGA ORG S.A. – Mozambique Country Office (Consulting Company) 360 Flat 1, Av. Julius Nyerere, Maputo - Mozambique

Position: Business Developer

Date(s): February, 2009 to May, 2014

Responsibilities: Business Development & Market Research Analysis – Marketing and Sales; Promoting the development with marketing and publicity strategies of brand FRIZZE in

Mozambique (www.frizze.com.ar); Coordinate the development of business projects and design proposals on potential funding


sources and grant opportunities in areas such as: Logistics and procurement services; Responsible for all the legal documentation on importation and exports of the company; Responsible for managing all Human Resources and Communications in the company; Responsible for planning a training program for Time Management and Productivity Techniques; Responsible for managing 3D Media Marketing & Publicity Strategy; Responsible for the management of all publicity events, to promote products and services; Direct team activities, establishing task priorities, scheduling and tracking work assignments,

providing guidance, and ensuring the availability of resources; Submit monthly progress reports and responds to requests for information on projects activities

and participate in weekly staff meetings, regular supervisory meetings and all required training;

Employer: FIRMA BENCE – Real Estate & Auctioneer Firm Talcahuano Road, 115, P. O .Box: 1242, Buenos Aires, Argentina

Position: Head of Sales Department

Date(s): February, 2005 to November, 2008

Responsibilities: Market planning, Market research and advertising on properties; Responsible for negotiating and purchasing private property opportunities; Responsible for negotiating and purchasing auction property opportunities; Human resource management, recruitment, performance review and training of staff; Identifying and meeting major international clients for properties in Buenos Aires – Argentina; Public Relations and liaison with other stake holders, government, media;

Achievements: We have managed to design a management plan for the company and supervised 30 employees;

We have managed to sell a network profit of over USD 500,000 American dollars.

Employer: TELETECH Argentina S.A.- Telecommunications Company Adolfo Alsina Road, 1659, P. O .Box: 1242, Buenos Aires, Argentina

Position: Institutional Communications Supervisor

Date(s): November, 2005 to December, 2006

Responsibilities: Responsible for the planning/recruiting and management of personnel; Preparation of reports on the functionality and performance of the Bilingual Telemarketers

departments, and submit the reports to the managing Director for practice performance review; Haring and training of English and Portuguese speaking telemarketers, for the Call centre and

Sales department; Supporting and coaching support staff to reach their full potential on: 1) Sales; 2) Customer

service; Supervision of the training personnel in the use of telemarketing software usage; Supervising of the English speaking telemarketers department on sales performance; Supervising of Portuguese speaking telemarketers department on sales performance; Responsible for building reports on a leading a full-service strategic customer management of

solutions to a variety of industries, helping clients in the communications, government, transportation, utilities and financial services industries.

Employer: TRAVEL AGENCY - HOLLAND TRAVEL Buenos Aires, Argentina

Position: Head of Sales Department


Date(s): January, 2002 to December, 2004

Responsibilities: Haring and training of sales personnel; Supervision of monthly sales targets; Customer retention with ad hoc sales for family and friends; Provide awareness of the products, Services and promotions for recreational purposes. Development of Marketing and publicity strategies; Handle procurements requirements of the company; Responsible for seasonal event management for the company;

Achievements: Haring and training of English and Portuguese speaking salesman; Design the Customer Life Cycle Management;

Employer: CENTRE OF AFRICAN STUDIES (CAS) & WOMEN IN LAW IN SOUTHERN AFRICA RESEARCH

TRUST MOZAMBIQUE (WLSA) 68, Rua. Padre Antonio Vieira, Maputo - Mozambique

Position: Research Assistant: Aids & Poverty; Assistant for the Head Translator: Aids & Women’s Right/ Gender;

Date(s): February, 1996 to October, 2000

Responsibilities: Responsible for collection all data base research information; Responsible for field work coordination; Document translations from Portuguese to English;

Achievements: Make possible concrete information on the target studies on Aids related to women rights in Mozambique.

EDUCATION AND TRAINING

Award: Higher Certificate in International Business; MBA Major Awarding Institution: Palermo (UP) University – Argentina, Buenos Aires Date(s): 2007 to 2008 Award Classification: Master’s Degree

Award: Higher Certificate in Institutional Communications & Publicity; MBA Major Awarding Institution: Palermo (UP) University – Argentina, Buenos Aires Date(s): 2007 to 2008 Award Classification: Master’s Degree

Award: Master’s in Business Administration - Executive Awarding Institution: Palermo (UP) University – Argentina, Buenos Aires Date(s): 2007 to 2008 Award Classification: Master’s Degree (Thesis: “A development plan of NGV for Mozambique based on the

Argentinean model”.)

Award: Masters Specialization in Customs Management (MERCOSUR) Awarding Institution: IEFPA/ UNLAM University – Argentina, Buenos Aires


Date(s): 2007 to 2008 Award Classification: Master’s Degree

Award: Advanced Certificate of International Relations Awarding Institution: John Fitzgerald Kennedy University (UAJFK) – Argentina, Buenos Aires Date(s): 2001 to 2006 Award Classification: Bachelor's Degree (Thesis: “Aids as a National Security issue in Mozambique”.)

PUBLICATIONS

1. Thesis: “A development plan of NGV for Mozambique based on the Argentinean model”. 2. Thesis: “Aids as a National Security issue in Mozambique”.

LANGUAGES

Mother tongue: English International language(s): Portuguese and Spanish Other language(s): Italian, French

Self-Assessment: Language(s) Understanding Speaking Writing

Listening Reading Interaction Production Writing

English Proficient Proficient Proficient Proficient Proficient Portuguese Proficient Proficient Proficient Proficient Proficient Spanish Proficient Proficient Proficient Proficient Proficient Italian Proficient Proficient Good Good Good French Proficient Proficient Good Good Good

GENERAL SKILLS AND COMPETENCES

Leadership, motivation and human resources management skills; Logistics, Transport and Procurement management; Budget design and monitoring; Time-efficient, systematic working methodology; Rapid adaptability to problem-solving and negotiation with the client; Software competency; Database designing and maintenance. Computer Configuration, Maintenance and Repairs; Inventory Management and Accounting; Training and Tutoring; Transport fleet and asset management; Driving license.


ORGANISATIONAL SKILLS AND COMPETENCES

I have demonstrated Organizational skills and competences like:

Good personal, supervisory and time management skills; Good oral and written communication skills; Good analytical skills; Problem solving;

TECHNICAL SKILLS AND COMPETENCES

Technical/ practical abilities in desktop applications;

Computer Configuration; Database Management;

Reporting; Budget Formulation; Driving; Training and Capacity Building.

COMPUTER SKILLS AND COMPETENCES

Excellent Computer Proficiency in Internet Research, Microsoft Office Applications, SPSS, Photo Editing - Photo Impression 5, Operating Systems - Windows XP/2007/ 8/ 10; MS Office 2016 in Mac OS /X, SAP, MySQL/ Win Zip / Adobe - Reader/ Skype.

PROFESSIONAL SOCIETIES AND ACTIVITIES IN CIVIC, PUBLIC OR INTERNATIONAL AFFAIRS

Argentinean Consul of International Relations (ACRI): Member Card Nº 1285; Chilean Honorary Consul Member for Investments in Mozambique; Mozambique Electoral Vote: Card Nº 02740507/0014; Institutional Commerce Member (MIC): Exportation Card Nº 0523/ 11/ 01/ EX/09/2018; Institutional Commerce Member (MIC): Importation Card Nº 3610/ 11/ 01/ IM/09/2018; Port Maputo: Card Nº 90048/2018; Centre of African Studies (CAS) ; Women in law in Southern Africa research trust Mozambique (WLSA); Chairman of the Mozambique Rugby Association (AMR); Council Member of the National Association of Taekwondo (WTF) of Mozambique; Council Member of Grupo Desportivo Maputo (GDM): Member Card Nº 2941; Council Member of Grupo Desportivo Costa do Sol (GDCS): Member Card Nº 1536; Family Recreational Club Naval: Member Card Nº 1177; Family Recreational Club Maritimo: Member Card Nº 492;

OTHER SKILLS AND INTERESTS

Family Recreation Time, Scrabble, Chess, Reading, Sports (Rugby, Soccer, Basketball, Swimming, Hockey and Taekwondo), Meeting new people, learning and supporting others;


OTHER COURSES & SEMINARS

A) UNIVERSITY COURSES & SEMINARS: Course on “Negotiation and Pacific Changes” dictated by Professor Johan Galtung in the context of Post

degree on Negotiations and Change of the program of business agriculture and food of the Faculty of Agriculture l– University of Buenos Aires, the 3rd and 4th day of November 2003 – Buenos Aires, Republic of Argentina.

Course on “Conflict Transformation and Reconciliation” dictated by Professor Johan Galtung in Buenos Aires, 5th and 6th day of November 2003, by the patronage of TRANSCEND “A peace and development Network” and AR “Asociacion Respuesta”, Mediate Centre, Capacitating building school.

Course on “Regional Integration and its dimensions” University John F. Kennedy from the 11th to the 30th day of June 2003 – Buenos Aires, Republic of Argentina.

Course on “simulation strategy on crises management” under the patronage of the Higher War School of the Republic of Argentina, from the 22nd to the 25th day of September 2003 – Buenos Aires, Republic of Argentina.

Seminar participation on “ Symbolic Psychology: ” The Jung perspective for the Symbolic Psychology in the normal and pathologic development, individual and collective”, by the patronage of the Association of formation and Investigation on Analytical Psychology (AFIPA), and the Develop Group of the International Association for Analytical Psychology (IAAP)”, dictated by Professor Dr. Carlos Byington (IAAP – Brazil) between the 19th and the 22nd of August 2003 - Buenos Aires, Republic of Argentina.

Participation on the III International Conference and the VIII National Conference of AFIPA on:” Images of the Present and the Future”, by the patronage of the Association of formation and Investigation on Analytical Psychology (AFIPA), and the Develop Group of the International Association for Analytical Psychology (IAAP)”, dictated by special guests and by Professor Dr. Carlos Byington (IAAP – Brazil) between the 20th and the 23rd of August 2003 - Buenos Aires, Republic of Argentina.

Courses on UN simulation games, under the patronage of UNESCO in Buenos Aires, Republic of Argentina.

The following countries, represented as: - Israel (Social and Humanitarian committee) 2000 - Republic of Venezuela (Ambassador) 2001 - Russian Federation (Ambassador) 2001 - Republic of Cameroon (Security Council) 2002

Seminar participation on “New developments of International Law in matter of Foreign Investment and the immunity of Jurisdiction of the States”, taking place in the ACRI (Argentinean Consul of International Relations), between the 14th and the 15th of June 2004 - Buenos Aires, Republic of Argentina.

B) MBA COURSES & SEMINARS As required in the MBA: (96 hours = 48 courses and seminars/ 2 hours) on: Telecommunications,

Administration, Corporate and Institutional Communications & Management, Transport, logistics, International Business, Sales & Marketing, Publicity and Branding, Negotiation, Human Recourses, Image Consulting, Leadership & Empowerment etc.


REFERENCES

1. Mr. Massimiliano Sani Chief Information officer (CIO) UNICEF 1440, Av. Do Zimbabwe, Maputo Tel: +258 82 518 7350/ +258 21 481 111 Email: [email protected]

2. Mr. Nandio Durão General Manager (CEO) HOWARD JONHSON 1501, Av. Do Trabalho, Maputo Tel: +258 82 308 9478/ +258 82 307 6421 Email: [email protected]

3. Mr. Sỹ Phan Minh

General Manager (CEO) MOVITEL 1086, Guerra Popular, Maputo Tel: +258 86 682 8282 Email: [email protected]

4. Mr. Dat Tran Van Vice General Director & CIO MOVITEL 1086, Av. Guerra Popular, Maputo Tel: +258 86 010 8888/ +258 87 366 3388 Email: [email protected]

5. Mr. Kobus Botha General Manager (CEO) SERVIR MOÇAMBIQUE – Logistics & Transportation Company 1247, Av. Josina Machel, Matola P O Box 2976 Maputo Tel: +258 84 300 7300 Email: [email protected]

6. Mr. José Alves Chairman Board of Directors AGRO ALFA S.A 2475, Av. De Angola, Xipamanine, Maputo Office number: +258 21 465911/ 465258 Mobile: +258 82 301 9990 Email: [email protected]








7. Mr. Kevin Botes Business Development Manager ROYAL HASKONING - DHV 118 Road Kassuende, Maputo Office number: +258 21 485917/8 P O Box 1923 Maputo Tel: +258 82 6714 747 or +27 83 4126481 Email: [email protected] Url: www.rhdhv.co.mz

ANNEXES

1. Higher Certificate in International Business; MBA – Major; Palermo (UP) University – Argentina, Buenos Aires.

2. Higher Certificate in Institutional Communications & Publicity; MBA – Major; Palermo (UP) University – Argentina, Buenos Aires.

3. MBA Certificate; Palermo (UP) University – Argentina, Buenos Aires. 4. Argentine Advanced Certificate of Education; International Relations Degree; John Fitzgerald Kennedy

Argentine University (UAJFK). 5. NUIT: Número Unico de Identificação Tributária (Single Number of Tax Identification): 101604896. 6. ID No.: 110100944008A. 7. Military Recruitment Center: Situation Regularized. 8. Driving Permit: 10087074/2.


http://www.rhdhv.co.mz/


Annex 1: Higher Certificate in International Business; MBA - Major; Palermo (UP) University – Argentina,

Buenos Aires.


Annex 2: Higher Certificate in Institutional Communications & Publicity; MBA – Major; Palermo (UP) University – Argentina, Buenos Aires.


Annex 3: MBA Certificate; Palermo (UP) University – Argentina, Buenos Aires.


Annex 4: Argentine Advanced Certificate of Education; International Relations Degree; John Fitzgerald Kennedy Argentine University (UAJFK).


Annex 5: NUIT: Número Unico de Identificação Tributária (Single Number of Tax Identification)


Annex 6: ID No.: 110100944008A


Annex 7: Military Recruitment Center: Situation Regularized.


Annex 8: Driving Permit: 10087074/2.

federico gaete - cv 2016

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