feb 2014 cmug minutes
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Configuration Management – User Group (formerly: Marimba Users Group)
www.CM-UG.com
© Copyright July 10, 2014 [email protected]
Conference Call Information
All CM-UG calls unless otherwise noted will use
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Subscribe to emails:
February 19th 2014
Details:
1. Marimba / Symphony transition
2. Marimba 8.3.1 and 8.5 information
3. Comparison between Marimba, SCCM, BigFix, LanDesk
Configuration Management – User Group (formerly: Marimba Users Group)
www.CM-UG.com
© Copyright July 10, 2014 [email protected]
Upcoming CM-UG Events
2014 CM-UG meeting dates:
Wednesday, February 19th, 2014 @ noon Central time
Wednesday, March 19th, 2014 @ noon Central time
Wednesday, April 16th, 2014 @ noon Central time
Wednesday, May 21st, 2014 @ noon Central time
Wednesday, June 18th, 2014 @ noon Central time
Wednesday, July 23rd, 2014 @ noon Central time - 4th week
Wednesday, August 20th, 2014 @ noon Central time
Wednesday, September 17th, 2014 @ noon Central time
Wednesday, October 15th, 2014 @ noon Central time
Wednesday, November 19th, 2014 @ noon Central time
Wednesday, December 17th, 2014 @ noon Central time
Upcoming Events
Reminder:
The CM-UG call is normally the 3rd Wednesday of each month at 12 noon central time.
The CM-UG calendar is also located here > http://calendar.cm-ug.com
Symphony Teleca Marimba User Group – Feb 14
Nitish Shrivastava
Feb 19, 2014
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 4
• EOL Announcement – What it means…
• Support & Maintenance - Logistics
• How to get Symphony Marimba v8.3
• 8.3.1 Status
• 8.5 preparation
• Competitive Analysis
Agenda
EOL Announcement – What it means
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 6
EOL Announcement – What it means…
Aug 2013 Mar 2013 Feb 2014
BMC Marimba
–
Dev/QA/Suppor
t Teams
transitioned to
Symphony
Marimba v8.3
Symphony
Marimba v8.3
released
Marimba v8.3
Symphony
development
of Symphony
Marimba v8.3
begins
BBCA EOL
announcement End-Of-Life
for BBCA
Sep 2015
Symphony Support for BBCA* Symphony Support for BBCA*
Indefinite Development/support for STC Marimba Indefinite Development/support for STC Marimba
BBCA STC Marimba BBCA – Till 8.2.02 STC Marimba – 8.3 onwards
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 7
Support model for BBCA (EOL by Sept 2015)
Continue with BMC Transition to STC
Critical Fixes
Platform support
Security patches
BBCA Patches
Support beyond 2015
Support & Maintenance - Logistics
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 9
• Licensing
– BMC Licenses will not be assigned to Symphony
– Symphony will provide free licenses to customers for Symphony Marimba
• Maintenance Agreements
– Symphony will continue Support on BMC Marimba as per BMC Maintenance Agreements through expiration or “product obsolete” date
– Symphony will make available Maintenance Agreements for current Marimba deployments
• Credits for any pre-paid BMC Maintenance
• Support policies consistent with BMC policies
• Includes BMC Premier Support agreements
Support & Maintenance - Logistics
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 10
• Support Transition Goals
– Provide ongoing Support for BMC Customers with current Maintenance contracts
– Improve Support capabilities by having dedicated Support team with Weekend Support
– Provide Service Level Agreements comparable to what BMC offers
• Support Availability
– 24X7X365 Availability
– Severity-1 issue resolution 24X7
– Phone and E-mail Support
– Online Knowledgebase access (in progress)
• Maintenance Pricing
– Comparable to BMC pricing
Support and Maintenance - Logistics
1
0
How to get Marimba 8.3
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 12
How to get 8.3
• Customers who sign up with Symphony get 8.3 (and future releases)
• Symphony will provide free licenses to customers for Symphony Marimba
• Please contact Arturo (Details below) to get details on logistics
ARTURO SAMPER Director of Support Services Symphony Teleca 5360 Legacy Drive, Suite 120, Plano, TX 75024 Phone: +18139207013, Fax: +19726966999 Mobile: +18134763287 [email protected] www.symphonyteleca.com
8.3.1 status
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 14
• Scheduled for March 17, 2014
• List of Important features – OS migration solution
– IPv6
– Multi-forest UI options in CMS
• On track
• Beta for OS Migration scheduled for March 5
• Please contact Nitish Shrivastava for beta registration
8.3.1 status
8.5 Preparation
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 16
8.5 Preparation
• Use cases consolidation is in progress…
• Consolidation of RFEs to complete in March.
• Please reach out to us for prioritization of RFE/backlog defects
• Use cases discussion starts on April 1
– Invitations would be sent out to all customers
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 17
8.3.00 ‘Special Patch’ (Scheduled for March mid)
• Will have OS migration solution
• Will have support for IPv6 (was committed for 8.3 but we decided to move it to patch)
• Will have customer reported defects and few important RFEs (Around base 8.3.00)
8.5 backlog/RFEs (Scheduled for December 2014)
• Multi-Tenancy
• Multi-forest (final phase)
• Mobile Devices Management (MDM)
• Marimba as a Service
• Mac patching
• SCAP 1.2
9.0 backlog/RFEs (Scheduled for September 2015)
• VDI
• Final phase of OS provisioning (support for all OS/Citrix/VM)
• Infrastructure on Cloud
• Dynamic reporting/Management
Product Roadmap
Competitive Analysis
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 19
Competitive Analysis
• Report Shared at http://www.cm-ug.com/symphony/Vol1_Issue2.pdf
• For questions/suggestions, please reach out to [email protected]
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 21
Marimba Position in Market
Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY
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Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 22 Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY
22
Marimba Position in Market
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 23 Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY
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Marimba Position in Market
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 24 Copyright © 2012 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY
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Marimba Position in Market
Copyright © 2013 Symphony Teleca Corp. All rights reserved. CONFIDENTIAL AND PROPRIETARY 25
Marimba Position in Market
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