feasibility study of hcl (1)

8/9/2019 Feasibility Study of Hcl (1)

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A

SUMMER TRAINING REPORT

ON

FEASIBILITY STUDY OF

HCL

Submitted in partial fulfilment of the requirements

for Master of Business Administration (MBA)

Supervised by: Submitted by:

Abhinav Pranav Mankhand

Rayat Bahra Institute of Management, Hoshiarpur

Punjab Technical University, Jalandhar

Session (2009-2011)

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PREFACE

I am presenting this report thoroughly based on

FEASIBILITY STUDY OF HCL. All possible

efforts have been made by me to enhance the

usefulness of this report to the feasibility of HCL.

The feedback received from different sources has

been incorporated.

In this report I analysis and interpret all the

questions which are available in questionnaire and

highlight the feasibility of HCL. Subject content

has been developed. Every page of this report has

been read very carefully so as to improve its

quality.

I am very grateful to all those who have helped me

directly and/or indirectly in preparing this report.

We firmly believe that there is always scope for

improvement and accordingly we shall lookforward to received suggestions,(which shall be

thankfully acknowledged) for further enriching the

quality of text

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Acknowledgment

At the outset I would like to extend my gratitude to

Mr. JOGVINDER SINGH (SALES

MANAGER) at HCL. for giving me an

opportunity to undertake this project under his able

guidance and for helping me in understanding and

completing the same in a fruitful manner.

I express my special gratitude to Mr. TARUN

THAKURAL (BUSINESS DEVELOPMENT

MANAGER), Mr. ABHINAV (BUSINESS

DEVELOPMENT MANAGER), who not only

helped me throughout my project but also

encouraged me at every step and gave an insight to

the real and practical business problems. I would

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also like to thank all the Employees at HCL

INFOSYSTEMS LTD. Who supported and co-

operated with me during the project.

This acknowledgement is incomplete without

thanking and expressing a deep and sincere

gratitude to Lecturer Mrs. KARUNA DIXIT

Rayat-Bahra Institute of management Hoshiarpur,

who has always guided and encouraged me

towards the right direction and without whose

guidance and support this project would not have

possible in time.

Pranav Mankhand

MBA-VI (2009-2011)

RBIM (HOSHIARPUR)

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List of Contents

Contents Page Number

Preface i

Acknowledgement ii

List of content

List of Tables iv

List of Figures v

Chapter 1: Introduction

1.1

1.2

1.3

1.4

1.5

7-.

7-

Chapter 2:

2.1 Review of Literature

2.2 Objectives of Study

2.3 Research Methodology

(Research design, Data

Collection methods,

Sampling

2.4 Scope of Study

2.5 Limitation of the study

Chapter 3: Analysis and Interpretations

Chapter 4: Findings & Suggestions

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4.1 Findings of the Study

4.2 Suggestions

4.3 Conclusion of the Study

Bibliography

Annexure

(a) Questionnaire

(b) Copy of table used

(c) Abbreviations

List of Tables

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Table Number Content Page Number

List of Figures

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Figure Number Content Page Number

INTRODUCTION

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COMPANY PROFILE:

HCL is a leading global Technology and ITEnterprise with annual revenues of US$ 4.9

billion. The HCL Enterprise comprises twocompanies listed in India, HCL Technologies andHCL Infosystems.

The 3 decade old enterprise, founded in 1976, isone of India's original IT garage start ups. Its rangeof offerings span R&D and Technology Services,Enterprise and Applications Consulting, RemoteInfrastructure Management, BPO services, ITHardware, Systems Integration and Distribution ofTechnology and Telecom products in India. TheHCL team comprises 55,000 professionals ofdiverse nationalities, operating across 18 countriesincluding 360 points of presence in India.

HCL has global partnerships with several leadingFortune 1000,including several IT and Technologymajors.

Along with the swiftly growing softwaretechnology industry, HCL, which was hitherto

known as the pioneer in modern computing made

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the advent into software development.

HCL's R&D was spun off as HCL Technologies in1997 to mark their advent into the softwareservices arena.

Today, HCL sells more PCs in India than anyother brand, runs Northern Ireland's largest BPO

operation, and manages the network for Asia'slargest stock exchange network apart fromdesigning zero visibility landing systems to landthe world's most popular airplane. And this it doesacross 18 countries and across 360 servicelocations in India.

Products & Services

Product Engineering & Technology Development

The Engineering and R & D services departmentruns the largest outsourced engineering center

outside the US which is a testimony to the 30 yearproduct engineering experience. The companyoffers a comprehensive range of R&D andEngineering services to component vendors,OEMs, ODMs and ISVs across multiple industrysegments and domains.

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Infrastructure

HCL Infrastructure Management Division isfocused on addressing the growing demand for thecost-effective management of technologyinfrastructure across geographically dispersedlocations. IT Infrastructure Management is in theHCL DNA, drawing resources from the 30 year

pioneering heritage in the area of computing, in

line with global giants

BPO

Business Processing Outsourcing is headingtowards a maturity level where a new form ofBPO, called Transformational BPO, is evolving

that constitutes Full Process Outsourcing andMultiple Process Outsourcing . The evolving trendis more focused towards compliance , time-to-market, focus on core process, and qualityimprovement rather than cost savings.

ApplicationsLeveraging strong partnerships with platform /

product companies, the team of applicationsprofessionals deliver unprecedented value to fewof the largest players in the field of FinancialServices, Retail and Healthcare.

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IT Hardware

HCL Infosystems portfolio of products covers theentire spectrum of the information technologyneeds of its customers. By virtue of the immensediversity of markets and customers that it address,HCL Infosystems products offerings includeeverything from high end enterprise level serversfor mission critical applications to multimedia

home computers.

Telecom and Imaging Products and Retail

HCL Infinet covers a range of telecom andimaging products including enterprise networking.HCL tied up with Nokia in 1995 with the sale and

services of Nokia mobile phones in India.

Networking and Network Integration

Network Management involves NetworkMonitoring of Bandwidth Utilization, NetworkErrors / Collisions, Network Troubleshooting,

Day-to-day Network Operations, Networkperformance monitoring, Tuning NetworkOperating System and advise action plan.

Historic Events / Press Room

Awards

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India's Most Preferred Personal Computer Brandby CNBC AWAAZ Consumer Award 2007India's 'No. 1 PC Vendor' consecutively for sixyears.

HCL among the Top 3 IT companies for the last 3years, DQ & IDC,Best Employer Survey, 'Bestemployer 2005' with Five Star Ratings

Top 50 Fastest Growing Technology Companies inIndia & 'Top 500 Fastest Growing TechnologyCompanies in Asia Pacific' by 'Deloitte & Touche'

Vineet Nayar appointed to the Board of Directors

at HCL Technologies

Noida, Aug 1, 2008 : HCL Technologies, Indiasleading Global Technology and IT Servicescompany, announced that Vineet Nayar, CEO,HCL Technologies, has been appointed to the

Board of HCL Technologies as a WholetimeDirector with effect from August 1, 2008.

Shiv Nadar, Founder - HCL and Chairman &Chief Strategy Officer, HCL Technologies said -Vineets appointment to the Board reflects HCLs

commitment to nurturing talent, positioning it in

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key areas of leadership and building lastinginstitutions of excellence. Vineet joined HCL - hisfirst and only job, as Senior Management Traineein 1985. He created HCL Comnet, and positionedHCL as a pioneer and industry leader globally inthe Remote Infrastructure Management space. Hehas led HCLs transformation strategy, now aHarvard Business School case study. Vineet will

now continue to bring his leadership skills to bearon HCLs future but in a larger context - indeveloping its vision, governance and strategy

beyond the confines of HCLs business.

Vineet Nayar, now CEO and Wholetime Director,

HCL Technologies, said, I am honoured by theBoards decision, and look forward to being partof the future growth of HCL in all its largerdimensions as a global and responsible corporatecitizen. In my 23 year association with HCL, thisis another opportunity for me to share and shape

the larger transformationjourney with Shiv Nadar,the board, and my team members across the HCLEnterprise.

For More Details / Updated / Source:www.hcl.in

Read more: http://discuss.itacumens.com/index.php?topic=40677.0#ixzz0vuxjUufJ

HCL CDC

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http://discuss.itacumens.com/index.php?topic=40677.0#ixzz0vuxjUufJhttp://discuss.itacumens.com/index.php?topic=40677.0#ixzz0vuxjUufJ


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EMPOWERING YOU TO BRING OUT

THE BEST

As the fountainhead of the most significant pursuit of

human mind (IT), HCL strongly believes, Only a

Leader can transform you into a Leader. HCL CDC is

a formalization of this experience and credo which has

been perfected over three decades.It is an initiative that enables aspiring individuals to

benefit from HCLs longstanding expertise in the space

and become Industry ready IT professionals.

HCL CDC. Dominates the IT space as a leader 58000

gifted professionals, a colossal US $5.0 billion turnoveran international presence in 19 countries, and most

importantly, a deep- rooted commitment to innovate

makes it a true technology giant.

As the fountainhead of the most significant pursuit of

human mind, HCL believes only a leader can transformme into a leader HCL CDC. Is an initiative that enables

individuals to be benefit industry ready IT.

Opportunities and beyond:

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HCL takes students to the core of IT fundamentals

and the most advanced cutting problems. Its course

modules are structured to give me the best of bothworlds, academic and hands-on. Whether anybody

are a beginner or a working professional,

HCLcdc. Can make a difference to our learning

curve and there by to our curve.

Empowering students to bring out the best:

As the fountainhead of the most significant pursuit

of human mind (IT), HCL, strongly believes only a

leader can transform me into a leader HCL CDC. Is aformalization of this experience and credo which has

been perfected over three decades.

It is an initiative that enables aspiring individuals to

benefit from HCLs longstanding expertise in the spaceand become industry ready IT professionals

VISION

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To become a Total Quality Institute and contribute

effectively towards national development in the

era of rapidly changing global economy andensure prosperity for the mankind at large.

MISSION

The Institute will strive hard to train human beings

to become dynamic, committed & self-motivated

Total Quality Professionals of very high intrinsic

value, technically sound, emotionally balanced,

spiritually high, socially sensitive having

responsibility, accountability & self-esteem inpartnership with parents, corporate, academics &

government to meet the rapidly changing multi-

dimensional and multi-spherical futuristic

challenges of the contemporary world.

TIMELINE

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1976

Hindustan Computers Limited (HCL) born.

1977

Distribution alliance formed with Toshiba for

copiers.

1978

HCL successfully ships in-house designed micro-

computer at the same time as Apple. The

Indian Computer Industry is born.

1980

HCL Introduces bit sliced, 16-bit processor basedmicro-computer.

1983

Indigenously develops an RDBMS, a Networking

OS and a Client Server architecture, at the same

time as global IT peers.

1986

HCL becomes the largest IT Company in India.

1988

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HCL introduces fine grained multi-processor

Unix-3 years ahead of Sun and HP.

1990

Data Quest marks HCL no. 1 amongst Top Ten

computer giants.

1991

HCL Ltd. And Hewlett Packard, USA, partner toform HCL-Hewlett Packard Ltd.

JV develops multi-processor UNIX for HP-heralds

HCLs entry into contract R&D.

1994

Distribution alliances formed with Ericsson

Switches and Nokia Cell Phones

1997

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HCL Info systems is formed.

HCLs R&D spun-off as HCL Technologies-

marks advent into software services.

JV with Perot Systems, stake divested in 2003.

1999

Initial Public Offering made by HCL Technologies

Ltd.

Formation of Global Board of Directors.

2000

Large Contracts won from Bankers Trust, KLA

Tencor, Cisco, GTech, NEC among

Others.

2001

JV with Deutsche Bank- DSL software formed.

HCL BPO Incorporated.

Acquired British Telecoms Apollos contact

centre in Belfast, Northern Ireland.

HCL Info systems becomes largest Hardware

company.

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2002

Strong pursuit of nonlinear strategy to widen

services portfolio; several JVs and alliances

formed.

Strategic alliance forged with Jones Apparel

Group, Inc. a fortune 500 company.Infrastructure services division launched to

address emerging global needs.

Software businesses of HCL Info systems and

HCL Technologies merged.

2003

Largest BPO order ever outsourced to an Indian

BPO firm, won from British Telecom.

Landmark deals signed with Airbus and AMD.

HCL manpower crosses the 20,000 mark.

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2004

Accorded leader status by Meta Group in Offshore

Outsourcing.

HCL is Indias No. 1 PC 4th year in a row.

2005

HCL signs Software Development Agreement

with Boeing for the 787 Dreamliner program.

JV with NEC, Japan.

HCL integrates all group employees under hcl.indomain.

2006

75,000+ machines produced in a single month.

HCL Info systems in partnership with Toshibaexpands its retail presence in India by

Unveiling shop Toshiba.

HCL Info systems & Nokia announce a long term

distribution strategy.

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HCL Alliances and Partnerships

To provide world-class solutions and services to

all our customers, HCL formed Alliances and

Partnerships with leading IT companies

worldwide.

HCL Info systems has alliances with global

technology leaders

Intel, AMD, Microsoft

Bull, Toshiba, Nokia

Sun Microsystems, Ericsson

VIDIA, SAP, Scan soft

SCO, EMC, Veritas

Citrix, CISCO, Oracle ,Computer Associates Red Hat, In focus, Duplo, Samsung and

Novell.

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Product of HCL CDC

HCL is an IT company and it is an Indian

company and it produce computers &

laptop .HCL CDC is the subsidy of the HCL

LTD thats growing in service sector. HCL

CDC provides

the training to students & employees in the

field of Hardware, Software, Networking and

Telecommunication.

HCL Products:-

To join the pampered tribe of IT wiz kids, the

Career Development Centre or CDC offers a

number of industry relevant courses.

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MCSE Microsoft Certified Software

Engineer

CCNA Cisco Certified Network Associate

RHCE Red Hat Certified Engineer

Structured Program Provide by HCL

CDC:-

HCL Certified Enterprise Engineer (HCE+)

HCL Certified Network Engineer (HCNE)

Basic Hardware

Advance Networking

Network Technology and Devices

System Engineer

Linux Administrator

HCL Certified Software Engineer (HCSE Dot

Net Track)

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OBJECTIVES OF PROJECT

To study the market expansion of HCL

through career development programs

To gain familiarity with a phenomenon or to

explore new ideas regarding career programs

To portray accurately the characteristics of aparticular individual, situation or a group

which form the part of target customers

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RESEARCH METHADOLOGY

It is well known fact that the most important step

in marketing research process is to define the

problem. Choose for investigation because a

problem well defined is half solved. That was the

reason that at most care was taken wile defining

various parameters of the problem. After giving

through brain storming session, objectives wereselected and the set on the base of these objectives.

A questionnaire was designed major emphasis of

which was gathering new ideas or insight so as to

determine and bind out solution to the problems.

DATA SOURCE

Research included gathering both Primary and

secondary data. Primary data is the first hand

data, which are selected a fresh and thus happen to

be original in character. Primary Data was crucialto know various customers and past consumers

and past consumer views about medicine and to

calculate the market position of this brand in

regards to other brands.

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Secondary data are those which has been

collected by some one else and which already have

been passed through statistical process. Secondarydata has been taken from internet, newspaper,

magazines and companies web sites

RESEARCH DESIGN

Research design can be thought of as thestructure

of research -- it is the "glue" that holds all of the

elements in a research project together. We often

describe a design using a concise notation that

enables us to summarize a complex design

structure efficiently

Types of Research Designs

Exploratory Research

Designed to generate basic knowledge, clarify

relevant issues uncover variables associated with aproblem, uncover information needs, and/or define

alternatives for addressing research objectives.

A very flexible, open-ended process.

Descriptive Research (who, what, where, how)

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Designed to provide further insight into the

research problem by describing the variables of

interest.Can be used for profiling, defining, segmentation,

estimating, predicting, and examining associative

relationships.

Causal Research (If-then)

Designed to provide information on potential

cause-and-effect relationships

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RESEARCH DESIGN FOR PROJECT

Exploratory Research

Designed to generate basic knowledge, clarify

relevant issues uncover variables associated with a

problem, uncover information needs, and/or define

alternatives for addressing research objectives.A very flexible, open-ended process.

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DATA COLLECTION METHODSURVEY METHOD

Experience Surveys ( depth interviews)

people with varying points of view

Unstructured and informal interviews

Respondent free to choose issues to be discussed

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SAMPLING

Sampling is the process of selecting a small

number of elements from a larger defined target

group of elements such that the information

gathered from the small group will allow

judgmentsto be made about the larger groups

THE SAMPLING DESIGN PROCESS

1. Define target population

a. Target population:- The collection of

elements or objects that possess the informationsought by the researcher

b. Element :- Objects that possess the

information sought by the researcher regarding

which inferences are to be made

c. Sampling unit:-The basic unit containing

the elements of the population to be sample

2. Developing a sampling frame:-A representation

of the elements of target population. It consists of

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a list or set of directions for identifying the target

population

3. Selecting the sampling technique:-

A. Sampling with replacement

B. sampling without replacement

1. Probability sampling

2. Non probability sampling

4. Determine Sample size:-The number of

elements to be included in a study.

5. Execute the sampling process

Representative sample:-

A sample whose characteristics correspond to, or

reflect, those of the original population or

reference population

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To ensure representativeness, the sample may be

either completely random or stratified depending

upon the conceptualized population and thesampling objective (i.e., upon the decision to be

made

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SAMPLING TECHNIQUE USED

Stratified Random sampling It is a two step

process where first step consists of dividing the

whole population into subgroups and then

elements are selected from each stratum randomly

Often factors which divide up the populationinto sub-populations (groups / strata)

measurement of interest may vary among thedifferent sub-populations.

This has to be accounted for when we select asample from the population to ensure our

sample is representative of the population.This is achieved by stratified sampling.

A stratified sample is obtained by takingsamples from each stratum or sub-group of a

population.

SAMPLE SIZE - 250

In our project target population is students.

Sample frame is students who have passed out

senior secondary examination and who are

graduating or passed out .

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I) We divided the students based on their

academic background into two parts-

Technical studentsThose students who are doing or done

Engineering and any technical courses.

II) Non technical students

Those students who are 12th

passed andgraduate in any stream or those are pursuing

graduation

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LIMITIATION OF RESEARCH STUDY

Target customers were very widespreadand distributed so took long time to locatethem and there was lack of awareness abouttraining program of HCL .

As the program offered by HCL were notaffiliated by any university so it was difficult

to convince the target customer.

The pricing strategy of the HCL was notsuiting lower middle class.

Research study is quite expensive

Personal biasness on the part ofrespondent can not be avoided.

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QUESTIONNAIRE

NAME-

COLLEGE/ INSTITUTE-

ADDRESS-

CONTACT NO

1.What is your educational qualification?

2.What are your future career plans?

3.What is your family background?

4.Have you done any computer training

program?

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5. What do you know about HCL?

6.Have you heard about HCL career

development program?

7.How much do you expect to earn after

graduation?

8.Do you have any work experience during

graduation

9.How much do you like working with brand

companies?

10. How much more can you spend on ur

education?

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ANALYSIS AND INTERPRETAION

Eighty percent of respondents were of opinion that

HCL should enter into career development

programs considering present education scenario

for higher studies.

Fifteen percent of respondents were in favour of

traditional classroom studies and were not sure

about HCL success in career development

programs.

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Five percent respondents could arrive any

consequential decision regarding HCLs entry in

career development programs.

Based on response of the target students it was

observed that there is a upcoming need of IT

industry oriented career programs. As the course

provided in the college are not able to cater to the

specifications of industry demands there is great

potential for HCL to enter into career development

programs.

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Timings:

Login time: 9:30 AM

Reporting time: before 8:00 PM

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The works assigned to me during Training

at HCL (CDC Ltd.) are:

FIRST WEEK

In first week understood the products of HCL

CDC

participated in education fair and distributedpamphlets.

SECOND WEEK

In second week collected data from different

schools and Colleges. gave report to corporate guide.

THIRD WEEK

Collected the information of HCL CDC

competitor, their products and make a analysisof report.

prepared synopsis for project.

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FOURTH WEEK

went in Hamirpur and Jawalamukhi situated at

Himachal pradesh, gave presentation and

councilled the target audience.

send synopsis and weekly report to my faculty

guide Mr. Abhinav

FIFTH WEEK Worked on the closings of students for HCL

career prgram.

Analyzed the data which was collected by me

through different sources and developed various

plans for markrting..

SIXTH WEEK.

submitted Final report to Mr. Abhinav

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ANALYSIS OF COMPETITORS OF HCL

CDC

In domestic market HCL CDC has many

competitors. Some small

players also has competition in IT education

sector.

Competitors of HCL CDC..

NIIT

NIIT is a leading Global Talent Development

Corporation, building skilled manpower pool forglobal industry requirements. The company

which was set up in 1981, to help the nascent IT

industry overcome its human resource challenges,

has today grown to be amongst worlds leading

talent development companies offering learningsolutions to Individuals, Enterprises and

Institutions across 40 countries.

NIITs training solutions in IT, Business Process

Outsourcing, Banking, Finance and Insurance,

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Executive Management Education, and

Communication and Professional Life Skills,

touch five million learners every year. NIITsexpertise in learning content development,

training delivery and education process

management make it the most preferred training

partner, worldwide.

Research-based Innovation, a key driver at NIIT,has enabled the organisation to develop programs

and curricula that use cutting-edge instructional

design methodologies and training delivery. NIITs

Individual Learning Solutions include industry-

endorsed IT training programs like GNIIT,Integrated programs for Engineers (NIIT

Edgeineers) and Infrastructure Management

programme NIIT GlobalNet.

For working professionals, NIIT Imperia, Centre

for Advanced Learning, brings Executive

Management Education Programs from premier B-

schools in India, to their doorstep.

NIIT Institute of Finance Banking & Insurance

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(IFBI), formed by NIIT with equity participation

from ICICI Bank, offers programs for individuals

and corporates in Banking, Financial Services andInsurance.

NIIT Uniqua, Centre for Process Excellence,

addresses the increasing demand for skilled

workers in the business and technology servicesindustry by providing training programs in relevant

areas. This is a part of NIIT Institute of Process

Excellence, a NIIT-Genpact venture.

NIITs School Learning Solutions offers turnkey ITintegration program for schools and has provided

computer based learning in over 12,000

government and private schools. NIIT eGuru, is a

comprehensive learning solutions for schools. To

address the vast population of underprivileged,

school-aged children, NIIT launched the Hole-in-

the-Wall education initiative. Its achievements in

the area of Minimally Invasive Education earned

NIIT the coveted Digital Opportunity Award, by

the World Information Technology Services

Alliance (WITSA) in 2008.

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NIITs Corporate Learning Solutions offers

integrated learning solutions, including strategic

consulting, learning design, content development,

delivery, technology, assessment and learning

management to Fortune 500 companies,

Universities, Technology companies, Trainingcorporations and Publishing houses. Element K,

delivers learning solutions for customers and

partners through a tailored combination of catalog

learning products, technology, and services. The

offerings include: vLab: hands-on labs,instructor-led courseware, comprehensive e-

reference libraries, technical journals, and

KnowledgeHub , a hosted learning management

platform. NIIT, together with Element K, is now

the first and the best choice for comprehensivelearning solutions, worldwide.

Ushering in a new model in higher education is the

not-for-profit NIIT UNIVERSITY, established in

2009 with a vision of being the leading centre of

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innovation and learning in emerging areas of the

Knowledge Society. Nestled in the foothills of

Aravali, in Neemrana, Rajasthan, the picturesque100 acres fully residential green campus has been

developed as an institute of excellence based on the

four core principles of providing industry linked,

technology based, research driven, seamless

education.

IIHT

IIHT is amongst Asia's top IT trainingorganizations. We started operations in the year

1993 and have continued to grow exponentially

since then. IIHT's business has grown at 40%

CAGR year after year. During this phase, IIHT

had been successful in carving its goodwill in the

industry. As a result, some of the renowned

Fortune 100 organizations rely on IIHT for

catering to their manpower requirements.

JET KING

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Pioneering the Smart lab plus training

methodology, Jetking is creating an office ready

professional out of every Hardware & Networkingstudent. Strengthening them with the extra edge of

60% exposure to practical; fluency in English

conversational skilla complete personality

development program and

values of yoga. Jetking, India's leading Hardwareand Networking training institute, has trained over

4,00,000 students in its 125 centers spread across

India. With its alumni placed in the best of

organizations in India and some abroad, Jetking's

vocational training and placement promise hashelped build the careers of many young boys and

girls across sectors.

HCL CDC ADVANTAGE OVER

COMPETITORS

ISO 9001:2000 CERTIFIED

INDUSTRY WIDE RECOGNITION

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LIVE PROJECT OF SOFTWARE

ENGINEERING AND PROJECT

MANAGEMENT PRINCIPLES

ALLIANCES WITH

MULTINATIONAL COMPANIES

EXIT PROFILE AFTER HCL CDC

PROGRAM SOFTWARE PROGRAMMER

SOTWARE ARCHITECT

DATABASE ADMINISTRATOR

WEB DEVELOPER

WINDOWS DEVELOPER

DATABASE PERFORMANCE

ANALYZE

CONCLUSION

By working on this project titled FEASIBILITY

STUDY OF HCL it has been clearly seen there is

large scope for hcl to venture into career

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development programs in order to growing

demand of trained and skilled professionals in

information technology industry.

SUGGESTIONS

Being a manager of the project I could have

offered more flexibility in pricing strategy of

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HCL TRAINING program to suit the pockets

of lower middle class.

More promotional tool like event

sponsorships, advertisements and pamphlets

could be used to create more awareness about

HCL training programs .

Prior research on segmentation of target

customers and reasons influencing their

decision should be done to increase closingsof

HCL training programs.

BIBLIOGRAPHY

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WEBSITES

www.hcl.com

www.hclinfosystems.com

www.hclcdc.com

www.jetking.com

www.niit.com

www.iiht.com

BOOKS
http://www.iiht.com/http://www.iiht.com/

feasibility study of hcl (1)

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