fdrp associate 4 edition sample 1

26
© 2009 FDRP “There is a misconception that service is ‘simple’ But service is simple only when it is at its finest” TM Cindy Martinage, Director FDRP

Upload: fdrp

Post on 16-Dec-2014

281 views

Category:

Education


3 download

DESCRIPTION

Tutorial for use of FrontSUMMIT Toolbox by itself and in combination with FrontSUMMIT Online Interactive Training.

TRANSCRIPT

Page 1: Fdrp Associate 4 Edition  Sample 1

© 2009 FDRP

“There is a misconception that service is ‘simple’

But service is simple only when it is at its finest”TM

Cindy Martinage, Director FDRP

Page 2: Fdrp Associate 4 Edition  Sample 1

© 2009 FDRP

Introduction — Lessons — Examination

Express Your HospitalityTM

Page 3: Fdrp Associate 4 Edition  Sample 1

© 2009 FDRP

The Federation of Dining Room Professionals

FDRP®

Meaningful Credentials – Tangible Results

Page 4: Fdrp Associate 4 Edition  Sample 1

© 2009 FDRP

Seven Components to become a Certified Associate Dining Room AssociateTM - Associate Wine StewardTM

2 Styles of Service & Clearing

3 General Practices

4 Beer & Cocktails Essentials

5 Wine Opening

6 Wine Essentials

1 Equipment Identification & Handling

7 Common Sense Rules

Express Your HospitalityTM

Page 5: Fdrp Associate 4 Edition  Sample 1

© 2009 FDRP

Equipment Identification

Equipment Handling

List the flatware commonly found in contemporary dining rooms

Differentiate the most commonly used plate sizes and their applications

Differentiate the most commonly used glasses

Handle different kinds of glassware / flatware appropriately

Identify the proper way to handle a plate

Describe the intent of this program

Organize the storage of linen

Lesson 1

By the end of this lesson you will be able to:

Page 6: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 6

Equipment Identification Lesson 1

Page 7: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 7

Equipment Identification: Flatware Lesson 1

Page 8: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 8

Equipment Identification: FlatwareLesson 1

Page 9: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 10

Equipment Identification: Flatware Lesson 1

Page 10: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 13

Equipment Identification: FlatwareLesson 1

Page 11: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 17

Equipment Identification: Chinaware Lesson 1

Page 12: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 23

Equipment Identification: Glassware Lesson 1

(1) (2) (3)

(4)

Page 13: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 24

Equipment Identification: Glassware Lesson 1

Page 14: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 25

Equipment Identification: Glassware Lesson 1

Page 15: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 26

Equipment Identification: Glassware Lesson 1

Page 16: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 27

Equipment Identification: Glassware Lesson 1

Page 17: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 28

Equipment Identification: Glassware Lesson 1

Page 18: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 30

Equipment HandlingLesson 1

Page 19: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 31

Equipment HandlingLesson 1

Page 20: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 32

Equipment HandlingLesson 1

Page 21: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 34

Equipment HandlingLesson 1

Page 22: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 35

Equipment HandlingLesson 1

Page 23: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 36

Equipment HandlingLesson 1

Page 24: Fdrp Associate 4 Edition  Sample 1

April 10, 2023 © 2009 FDRP 37

Equipment HandlingLesson 1

Page 25: Fdrp Associate 4 Edition  Sample 1

© 2009 FDRP

You have completed Lesson 1 Step Two of this program

Express Your HospitalityTM

Page 26: Fdrp Associate 4 Edition  Sample 1

© 2009 FDRP

Setting the Table

Styles of Service & Clearing

Set up a banquet table

List and explain the three (3) most common forms of table settings

Describe five (5) types of service

Execute American Service (Individual Plate Service)

Clear a table of used equipment

Set up a table

Lesson 2

By the end of this lesson you will be able to: