fb i 15 clean a cimbali machine
TRANSCRIPT
-
7/29/2019 FB I 15 Clean a Cimbali Machine
1/7
OBEROI HOTELS AND RESORTS
T-ASK
TRAINING in ATTITUDE, SKILLSand KNOWLEDGE
STANDARD LESSON PLAN
F&B SERVICE OPERATIONS
FB I 15
CLEAN A CIMBALI MACHINE
IMPORTANT
Certified Departmental Trainers are requested to return this document to OCLD if any amendments are made to theLesson Plan or PREP-sheet, either to improve its delivery or to reflect a particular unit-based operating procedure that may
differ from the overall standard.
Any such amendment will be evaluated and, if appropriate, incorporated into the original at OCLD. A revised version will
then be sent to each hotel so that it can update its library of lesson plans.
In some cases a second version of the lesson plan may be required in cases where major differences in approach occurbecause of the application of a task in a particular brand. CDT s are requested to send brand specific amendments to
OCLD for publication throughout the brand.
Your co-operation is requested to ensure true standardisation of quality training across the company.
VERSION: 1 JUNE 2006
-
7/29/2019 FB I 15 Clean a Cimbali Machine
2/7
PREPARATION, RESOURCES AND ENVIRONMENTAL PLANNING WORKSHEET
TASK TITLEClean a Cimbali Machine
TRAINING AIM Know the procedures of how to clean a Cimbali Machine
TRAINING OBJECTIVES Understand the procedure to clean & Cimbali machine Ensuring hygiene and safety standards
PRE-REQUISITES Trainee should be familiar with the Cimbali machine & its parts
SPECIAL NOTES Trainee is right handed
ENVIRONMENT FACTORS Trainer and trainee should stand together in front of the Cimbali machine
EQUIPMENT MATERIALS AUDIO VISUAL AIDSCimbali Machine1Toothbrush for cleaning1 Scotch Brite2 Dusters
3 Cimbali tablet cleaner50 gms Detergent (if required)
None
-
7/29/2019 FB I 15 Clean a Cimbali Machine
3/7
LESSON PLAN CLEAN A CIMBALI MACHINE A - ATTENTION
Ice breaker Questions about what has been happening to the trainee since last time.Check comfort level with the pace of learning.
Link back Ask if the trainee has any questions or problems with the last session,even if that task is not a pre-requisite for the task in this session.
Test the trainees recall of the attitudes, skills and knowledge requiredfor any task that is an importantpre-requisite for this particular task.
Attention By asking questions:
Look at this photograph (trainer shows photograph of dirty Cimbalimachine). Then compares it with a photograph of a clean Cimbalimachine. Asks the trainee to tell difference
Objective By the end of todays session you will be able to clean a CimbaliMachine.
Need Hygiene is of utmost importance to us as we are dealing with food and
beverage. The knowledge of above task is extremely essential foreveryone in the team to maintain high standards.
-
7/29/2019 FB I 15 Clean a Cimbali Machine
4/7
TASK ANALYSISWORKSHEET
NAME OF THE TASK CLEAN A CIMBALI MACHINE
WHAT IS THESTEP?
HOW IS THE STEPDONE?
B BREAKDOWN
WHY IS THE STEPDONE THAT WAY?
WHEN DO YOUKNOW THE STEP
IS CORRECT?
1. Clean milkcontainer
By removing themilk bucket anddraining the milk
By cleaning usingscotch brite
By placing it back
TRAINERDEMONSTRATES
What precautionsdo you take?
Hygienestandards
See clean milkcontainer
See container putback
2. Clean Milk Tube By filling up themilk containerwith hot water
By putting oneend of the tube inthe milk containerand the other endin the drain
By pressing milkbutton
Why do you usethis suctionmethod?
TRAINEEPRACTICES
STEPS 1-2 (STAGE1)
HygieneStandards
See tube incontainer
See buttonpressed
See dirty water drainout of the tube
-
7/29/2019 FB I 15 Clean a Cimbali Machine
5/7
WHAT IS THESTEP?
HOW IS THE STEPDONE?
B BREAKDOWN
WHY IS THE STEPDONE THAT WAY?
WHEN DO YOUKNOW THE STEP
IS CORRECT?
3. Clean milk nozzle By unscrewing thenozzle & cleaningwith a toothbrush
By fixing it back
TRAINER
DEMONSTRATES
Why should thenozzle be cleaned?
TRAINEEPRACTICES STEP 3
(STAGE 2)
No blockages
Hygienestandards
o See nozzle
is clean
4. Insert Cleaningtablet
By opening theaperture on top ofthe machine
By inserting thecleaning tablet
What is thecleaning tablet?
Automatic selfcleaning of themachine
o See
machinefinishcleaningcycle
o See
nozzle isclean
5. Clean Drain By removing thegrill
By using scotchbrite for cleaningthe drain surface
By cleaning thegrill with scotchbrite under
running water
Why is the draincleaned?
Hygienestandards
See grill surfaceclean
See drain is clean
-
7/29/2019 FB I 15 Clean a Cimbali Machine
6/7
WHAT IS THESTEP?
HOW IS THE STEPDONE?
B BREAKDOWN
WHY IS THE STEPDONE THAT WAY?
WHEN DO YOUKNOW THE STEP
IS CORRECT?6. Clean outer
surface By using a damp
cloth & detergent ifnecessary
Why must we cleanthe outer surface?
TRAINEEPRACTICES STEPS
4-6 (STAGE 3)
Hygiene
Neat appearance
See outer surfaceclean
-
7/29/2019 FB I 15 Clean a Cimbali Machine
7/7
LESSON PLAN CLEAN A CIMBALI MACHINE C - CHECK
ANY QUESTIONS? Ask if trainee has any questions
VERBAL CHECK Have the trainee recite the steps verbally
INVESTIGATEQuestions on any detail not mentioned during the Verbal Check (eg):
What do you clean first when cleaning the machine?How is the suction method used for cleaning the milk tube?
PRACTICAL CHECK Have the trainee perform the entire task without help and in silence.Ensure only good habits are being practised. Coach if necessary.
PRAISE Recognise and appreciate his or her success.
LINK FORWARDAsk questions to direct trainees attention to either:
The task to be covered in the next session AND/OR A task later in the checklist for which todays task is a
pre-requisite
Reconfirm the venue, day and time of the next session.
Encourage and ensure practice on-the-job to develop skills.