fasttrack for office 365 & fy15 adoption offer: partner value prop & deep dive microsoft
TRANSCRIPT
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FastTrack for Office 365 & FY15 Adoption Offer:Partner Value Prop & Deep Dive Microsoft
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Agenda and Objectives
FastTrack Getting Started
FastTrack Onboarding
FY15 Adoption Offer
Customer business value realized through trial
Deployment Planning Services description
and value
Remote Onboarding assistance thru-
partner to customer
Detailed scope and description of benefit
provided
Offer details and description
Partner Led Activities for adoption
Microsoft provided mail migration
support
Partner value proposition for Office 365 deployment and usage through the customer lifecycle
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Deployment & Adoption investments
Plan Onboard Adopt & Manage Enhance
Time
FastTrack for Office 365Service benefit with enhanced onboarding assistance delivered by Microsoft
Office 365 Adoption OfferService promotion provided to customersto help with onboarding & adoption
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Office 365 Adoption OfferService promotion provided tocustomers to help with onboarding& adoption (Including Email & Data Migration)
Service Benefit vs. Limited Time OfferFastTrack for Office 365 Service benefit with enhancedonboarding assistance delivered by Microsoft(Does not include Email Migration)
Remote onboarding assistance available for all customers with 150+ qualified seats
Onboarding includes all Office 365 workloads
Proactive onboarding support delivered by Microsoft included with purchase
Available for all customers with qualified 150+ seats
Activities across any/all Office 365 workloads eligible
Use toward remediation, migration& adoption activities through partners
Included in Office 365 Service Description
Limited Time (Sept. 1st 2014 March 31st 2015) Customer Specific T&C’s
Operationalized similar to FY13 and FY14 Offers
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FastTrackGetting Started
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Getting Started
Customized pilot experience with products provisioned (E3, A3, G3)
Getting started and adoption materials
IT-driven business scenarios
Readiness and test and development labs
Service domain and cloud identity
Onboarding
Current-state assessment
Automated checks and configuration Domain configuration
User provisioning
Identity management integration
Mail flow and get ready for mail migration
Scop
e
FastTrack for Office 365 Service benefit with enhancedonboarding assistance delivered by Microsoft
Included as part of the service
Available for all customers with 150+ seats
Includes Exchange, SharePoint, Lync, Office 365 Pro Plus, and Yammer
FastTrack for Office 365Getting Started and Onboarding
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Partner engagement with FastTrack Plan Onboard Adopt, manage, enhance
FastTrack
Data
LOB
4
2
3Customer purchase 150+ seats of Office 365. Partner coordinates with Microsoft for customer onboarding• Microsoft Onboards to cloud• User accounts created• Empty tenant / no data
Partner helps customer with general activities, identity integration, messaging, data migration, user adoption, management and enhancement of overall solution
1exhibits interest in Office 365
Customer
Partnerrecommends FastTrack Getting started to get a 250 seat/90 day trial
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250 person/90-day E3, A3 trial subscription
Pre-populated content for both IT Pros and End Users
All Office 365 workloads on PC, web, and mobile devices
Seamless transition to a production environment
Getting StartedGet Office 365 up and running for your customer easily and have their users experience the value that Office 365 can bring to them. Begin your customer’s Office 365 experience with helpful scenarios and how-to documentation for end users and IT professionals - all from within their own Office365 environment.
IT Pro End User
Getting Started for ITDeployment and Remediation LabsPreliminary Deployment PlanDetailed Deployment Plan
Getting Started content for all workloadsBusiness and End User ScenariosTraining video libraryGetting Started Excitement Kits
Getting Started
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Office 365 FastTrack Planning EngagementsGet paid to plan and make the right first impression
Funds partners to assist the customer getting started with Office 365
Generate a deployment plan for the customer with a simple deployment wizard
Find out more at http://aka.ms/office365dps
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Single portal for Getting Started and Deployment Planning
For Cloud Deployment Partners https://portal.fasttrack.office.com
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FastTrackOnboarding
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Microsoft delivered onboarding for all users, organization wide to Office 365 servicesExchange, SharePoint, Lync, Office 365 Pro Plus, and Yammer
Direct remote assistance provided by an Office 365 onboarding expert who will assist with various onboarding activities using a combination of tools, documentation, guidance, and carrying out configuration tasks where applicable
Robust suite of automated checks and configuration to assess—current state assessment, identity management, and domain configuration
Onboarding support will be available in following languages: Chinese, English, French, German, Italian, Japanese, Brazilian Portuguese or Spanish
Available for all customers with 150+ seats of E, G, A (paid), and eligible SKUs
What is Remote Onboarding?You can engage directly, on behalf of your customer. Direct engineering support to help you deliver Office 365 onboarding for your customer.
Onboarding
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Remote Onboarding support
Office 365 Core Onboarding SupportOne single Active Directory forest, and network and directory sync
• Activation of tenant
• Configuration guidance for TCP/IP protocols and firewall
• Configuration guidance of DNS for eligible applications
• Validation of connectivity to Office 365
• Installation guidance and configuration assistance as needed for the following identity services
• Directory Synchronization server between the customer AD DS and Office 365 Service
• Password Synchronization with the Directory Synchronization tool • AAD Sync server between the customer AD DS and Yammer
Service • ADFS for local domain authentication with Office 365 Service in a
single-site fault-tolerant configuration• Provide the customer with a Remediation checklist
Eligibility of CustomerCustomer purchases licenses for a new Office 365 tenant and purchases at least 150 licenses for the new Office 365 tenant in one of the following plans for Office 365 service. *• Office 365 Enterprise plans (E1, E3, E4) • Exchange Online Plan 1 and Exchange Online Plan 2 • Office 365 Pro Plus, SharePoint Online standalone plans,
Lync Online standalone plans, OneDrive Standalone plans. • Office 365 Government plans (G1, G3, G4) • Paid Office 365 Education plans (A3, A4)
* Office 365 Kiosk plans (K), Office 365 Midsize business plans, Office 365 small business (P1), Office 365 small business (P2) plans, Yammer Enterprise standalone plan; Office 365 Dedicated and ITAR-support plans; and any Office 365 service plan purchased through a third party that is contractually obligated to provide support for the Office 365 service are ineligible.
Eligibility Applications and ServicesMicrosoft will onboard one or all of the following applications to Office 365 if customer has purchased them. Each application will go through Onboarding exercise once within the 12-month period from the time of initiation. • Exchange Online • SharePoint Online • Lync Online • Yammer • Office ProPlus • OneDrive for Business
Microsoft provided enhanced onboarding support for eligible customers
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Office 365FY15 Adoption Offer
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Office 365 Adoption OfferService promotion provided tocustomers to help with onboarding& adoption
Who / When
Customers who buy 150+ seats of Office 365Office 365 Enterprise plans (E1, E3, E4)
Exchange Online Plan 1 and Exchange Online Plan 2
Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive Standalone plans.
Office 365 Government plans (G1, G3, G4)
Paid Office 365 Education plans (A3, A4)
September 1, 2014 – March 31, 2015
What
Partner-Led Adoption Activities Option Customers earn funds on a per seat basis to pay for qualified adoption activities by Cloud Productivity Competency Partners or Cloud Deployment Partners (by exception)
• $15 per seat for 150-1000 seats, then $5 per seat above 1000 seats
• $60K limit for customer
Or
Remote Email Migration OptionOffice 365 Onboarding Center will complete email migration for all offer-eligible customer mailboxes
Activities may include
Office 365 FY15 Adoption Offer
Partner led project management of onboardingPartner led Data migration (Email, OneDrive or SharePoint) Partner led Remediation activitiesPartner led SharePoint, Lync, and Yammer adoption activitiesOrMicrosoft provided remote mail migration
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Customer decision with Adoption Offer: Partner-Led Adoption Activities
Plan Onboard Adopt, manage, enhance
Customer purchases offer eligible Office 365 skus
1Customer
2 Customer onboards to Office 365 with the Office 365 Onboarding Center and decides to use Adoption Offer funds with a Partner for specific adoption activities.
Adoption Offer funds can be used for activities such as:• Partner led project management of onboarding• Partner led data migration (Email, OneDrive or
SharePoint) • Partner led remediation activities• Partner led SharePoint, Lync, and Yammer adoption
activities
Adoption Offer
Adoption Offer
3Customer engages partner to begin qualified adoption activities using the Adoption Offer funds
4
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Resources
http://technet.microsoft.com/en-us/library/office-365-onboarding-benefit-process.aspxdeploy.office.com
portal.fasttrack.office.com
For questions related to FastTrack please email [email protected] For questions related to the Adoption Offer please email [email protected] For Onboarding issues and escalations please email:[email protected]
Resources
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Utilize FastTrack to get customers onboard quickly
Drive usage and adoption using Microsoft adoption offer
Follow up with every customer that Microsoft connects you with
Utilize Drive Follow up
Next Steps
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© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.