fast solutions "all-inclusivw guide to fastenal's vending solutions"

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on A Blueprint for innovAtionWhen Bob Kierlin founded Fastenal in 1967, the plan was to dispense nuts and bolts out of custom vending machines. The concept proved to be ahead of its time, but it signaled a spirit of innovation that’s made Fastenal the industry leader in logistics, VMI – and now, having come full circle, industrial vending. Inspired by that same spirit, our FAST Solutions represent an extremely simple, cost-effective way to reduce consumption, eliminate inventory and increase productivity. The key is what we call “The Machine Behind the Machine” – all of the local Fastenal people working to keep the machines filled and running smoothly, so their customers can focus on their core business. With thousands of machines in place, and thousands of Fastenal people servicing them, we’ve come a long way toward realizing Mr. Kierlin’s vision. The technology is beyond what anyone could have imagined in 1967, but in a sense it’s based on his original blueprint – the same one that’s made Fastenal the industry’s most innovative supplier for nearly 45 years and counting.

Bob Kierlin, Fastenal's founder and current chairman of the board, stands next to a recently built prototype of his original fastener vending machine concept.

Bob’s original hand-sketched blueprint

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tABle of Contents

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The Machine Behind the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6The True Cost of "Free" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7The FAST Solutions Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Rapid Deployment Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Who Uses Fastenal Automated Supply Technology? . . . . . . . . . . . . . . . . . . 10What Does Fastenal Automated Supply Technology Vend? . . . . . . . . . . . . . . 11FAST 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12FAST 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Locker Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Equipment Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-17FAST 2000CT and FAST 4000CT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19FAST CT Machine FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20FAST 10000SL Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-25FAST Bev . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Technology Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Software Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-31Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32-34

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the machine behind the m

achine

THE

THE

BEHINDMACHINEMACHINE

With more than 2,600 stores and 9,000 local representatives across North America, the products, service and support you need are literally right around the corner. Because we’re local, we can stock the supplies you need within minutes of your facility and keep just the right amount flowing to your point of use (something that’s made us the industry leader in VMI for decades). When stock runs low, your machine sends an automated notification to the store, and your Fastenal representative drives over to refill it – a completely paperless, hands-free process that saves you time and money.

In addition to making sure your machine is always filled, your local Fastenal rep will work closely with you to oversee a smooth implementation, offer suggestions to continually optimize your product mix, handle any issues that may arise, and make sure your vending program is delivering the business results you want to see.

loCAl stores, loCAl people

When you buy or lease a competitive vending machine, you get … a vending machine. But with Fastenal, the machine is just part of a complete inventory control solution powered by local Fastenal people. Here’s a look at the components that make up Fastenal’s Machine Behind the Machine.

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Your local store is supported by the nearest of 13 regional FAST Build Centers, each dedicated to building, testing, installing and servicing machines for local customers. This isn’t some centralized third-party facility – these are local Fastenal employees who are accountable, dedicated, and motivated to make sure your vending program is a long-term success.

Working within your local Fastenal distribution center, FAST Build Center personnel will custom-configure a machine to meet your product needs and test those items to make sure they vend reliably, in the amounts you need. They’ll coordinate installation, deliver your machine on one of our trucks, install it at your desired location, provide on-site training for your personnel, and quickly handle any needed repairs moving forward. All of these services are provided at no cost to you.

The close relationship between your Fastenal store and the local Build Center eliminates conflicts, barriers and delays, resulting in a smooth process from signed contract to installation and the kind of service you’ll never get from some third-party provider located hundreds of miles away.

regionAl Build Centers

fAst solutions Build Center ContACt listAkron, Ohio940 W. Wilbeth RoadAkron, OH 44314 (330) 745-5000 [email protected]

Atlanta, Georgia6445 Fulton Industrial Blvd.Atlanta, GA 30336(404) [email protected]

Denton, Texas3833 Airport Road Denton, TX 76207(940) [email protected]

Edmonton, Alberta19020 111th AveEdmonton, AB T5S 0B6(780) [email protected]

Edwardsville, Kansas9911 Woodend RoadEdwardsville, KS 66111(913) 422-8221 [email protected]

High Point, North Carolina4110 Premier Drive, Suite 102High Point, NC 27265(336) 841-6555 (Main HUB #)[email protected]

Indianapolis, Indiana6003 Guion RoadIndianapolis, IN 46254(317) [email protected]

Jessup, Pennsylvania1225 Mid Valley DriveJessup, PA 18434(570) 307-0992 [email protected]

Kitchener, Ontario860 Trillium DriveKitchener, ON N2R 1K4(519) [email protected]

Lakewood, Washington9724 47th Ave SW Bldg 20 Suite ALakewood, WA 98499(253) [email protected]

Modesto, California4025 Finch RoadModesto, CA 95357(209) 548-5000 (Main HUB #)[email protected]

Salt Lake City, Utah1871 South 4800 WestSalt Lake City, UT 84104(801) [email protected]

Winona, Minnesota1275 Riverview DriveWinona, MN 55987(507) [email protected]

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for more information visit fastenal.com. to schedule a free on-site technology demonstration, contact your local fastenal store or call 1-877-265-8247.

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An industrial vending machine is useless if it’s not stocked with the supplies you need, when your people need them. That’s why it’s important to know that your FAST machine will be backed by Fastenal's industry-leading distribution system: 2,600+ local stores, serviced by 15 regional distribution centers, moving millions of products, from thousands of quality-certified manufacturers, on nearly 6,000 company-owned delivery vehicles – ALL working to provide the right products, right when and where they're needed.

The benefits to you include vendor consolidation opportunities, minimal hassles and “emergencies,” reduced freight costs, and peace of mind knowing that the world’s most efficient industrial supply chain ends at your point of use.

Our fleet of FAST Solutions display vans allows us to bring the machines and trained Solutions Specialists to your doorstep for hands-on demos and in-depth Q&A – at no cost, with no obligation.

A local Solutions Specialist will drive to your site at your convenience, allowing you and other decision makers to walk out of your front door and step inside a fully-functional demo environment. Each van is equipped with live machines as well as a computer system and flat screen to display how the software works. You’ll operate the machine, see how the software controls and tracks usage, and gain a solid understanding of the value proposition and whether it’s a good fit for your company. It’s an experience that goes well beyond a flyer or a PowerPoint.

nAtionAl distriBution & trAnsportAtion

regionAl sAles speCiAlists

Again, our Build Centers provide on-site training when the machine is installed. But if you need additional help with utilizing the reporting software, we will set up a custom WebEx training to walk your personnel through the process and answer your questions. Additional trainings can be provided to meet your needs.

We also operate a 24/7 technical support call center, which your Fastenal rep can call for immediate troubleshooting support. Our machines are built for simple operation and powered by web-based software, meaning most issues can be resolved on the spot with the support of our call center technicians.

FAST Training & Sales SupportSales/Software SupportPhone: (507) 313-7400fastenalsolutionstraining@[email protected]

FAST Technical SupportConfiguration/Installation and Technical SupportPhone: (866) [email protected]

nAtionAl support & trAining

the machine behind the m

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Certain vending providers are touting “free” programs, but that term often glosses over a range of hidden fees that don’t become apparent until the system is in place. Before you decide on a solution, it’s important to understand these hidden expenses and ask the right questions.

At Fastenal, your business is too important for us to “nickel and dime” you with hidden fees. That’s why we offer a simple, straightforward program with no surprises. It’s also why we back our solutions with local, hands-on service and support. Our Machine Behind the Machine allows us to allows us to absorb virtually all of the costs associated with vending – including the hidden ones that can make those “free” programs so expensive.

the true Cost of "free"

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IT Resources – Many competitive solutions require onsite software implementations and upgrades involving significant IT costs (including, in some cases, expensive consultants). With our web-based system, there’s no software to upload, upgrade or manage, meaning minimal work for your IT staff.

?FREE

No Capital Expense – Fastenal absorbs the cost of the machine, installation, training, product packaging, and inventory management. Your only program cost is a low annual software hosting fee – period. ?FREE

Inventory Management at the Machine Level – Your local Fastenal representative will continually keep the right products in the machine at the proper stocking levels. The time you used to spend monitoring, ordering, receiving and handling inventory can be focused on more strategic activities.

?FREEMachine Repairs and Maintenance – We operate a 24/7 tech support hotline and regional FAST Build Centers across North America to provide fast, local service if any issues are detected by the system’s electronic monitoring system. ?FREESoftware Support and Training – We offer on-site software training on the day of installation, as well as follow-up trainings to meet your needs. ?FREEProduct Packaging – Customers who purchase their own machines quickly find out that product packaging is critical to reliable vending. Fastenal tests and certifies products for trouble-free vending, and we’re continually working with our suppliers to develop vend-ready packaging.

?FREEDelivery and Installation – Your local FAST Build Center will build, deliver and install the machine at no cost to you. ?FREEMachine Reconfiguration – Not only will we reconfigure your machine to meet your changing product needs, we consider it our responsibility to proactively suggest product substitutions based on usage trends. ?FREEFlexible Service Agreement – We’ve seen far too many of our competitors’ machines sitting idle but still collecting fees. With our low-risk one-year agreement, you won’t waste money on a solution that’s not producing results for your business. ?FREE

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the fast solutions advantage

A totAl Cost sAvings solution

the fAst solutions AdvAntAge

• ReduceProductConsumption – Set controls so that workers only have access to products (and amounts) needed for the job. Track usage by individual, as well as group, job, cost center – up to six levels of information you want to know.

• ImproveProductivity – Product is always immediately available to the workers who need it.

• TakeInventoryOffYourBooks – Your local Fastenal store manages the machine’s inventory. Through our available consignment plan, you pay only for dispensed items.

• AutomateOrdering – When stock runs low, your local Fastenal store receives an automated replenishment alert, eliminating P.O.s, stock-outs and costly rush orders.

How much could you save? Use our cost savings calculator at fastenal.com to visualize the opportunity.

Easy Access. Total Visibility.

1. Worker swipes ID badge/enters key code, makes product selection.

2. If the request is authorized, the product is dispensed and the transaction is tracked.

3. Go online to view real-time reporting and manage settings. Schedule automated reports and alerts.

NO Capital Expense – Fastenal absorbs the cost of the machine, installation, training, product packaging, and inventory management. Your only program cost is a low annual software hosting fee.

A Turnkey Solution – Fastenal handles everything from machine delivery and installation to product packaging and re-stocking, saving you time and money.

Flexible Web Reporting – Use our secure reporting website to manage your machine’s settings and view real-time inventory and usage data.

Easy Installation and Operation – All you need to get up and running are a 110V outlet and an open Internet connection. Requires minimal effort from your IT personnel.

“The machines have performed very well. Any time we have needed their assistance with service, they’ve been quick to respond. I would recommend the [FAST Solutions] program to anyone needing a quality vending solution.”

- Doug Johnson, Energy Category Sourcing Manager, Xcel Energy

“The [FAST Solutions] program has freed up time for crib purchasing and allowed us to bring accountability and control to our high-volume production MRO items. We’ve controlled our costs, and we know exactly where product is being used on a daily basis.”

- Mark Vascik, Purchasing & Maintenance Manager, Cooper Standard Automotive,

Bowling Green, OH

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rApid deployment proCess

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STEP 1•Sign Agreement•Product Template per machine (work w/Fastenal)•Ship badges to Fastenal (unless access will be keypad only)

STEP 4•Testingcompleted•Plan-O-Gramcreated

INSTALLDAY•Machineinstalled!•Softwaretraining

STEP 2• Initial call to branch & end user •Producttesting•Confirm110v&Cat5•EmployeeTemplate

STEP 5•Plan-O-Gram approved•SiteReadinessPictures•Machinesentfor configuration

STEP 3•Fastenalshipsspecial order items for testing•Receive Network Worksheet from site

STEP 6•Registrationofthe machine with Apex • Installationdate confirmed

DAYSfROmAgReemeNTSIgNeD0 days ........Product Temp Received (Store/Customer)5 days ........Initial Call (Project Coord./Store/Customer)12 days Employee Template/Network Worksheet recieved (Store/Customer)17 days ......Product Temp Tested (Build Center)18 days ......Plan-O-Gram Completed (Project Coordinator)20 days ......Plan-O-Gram Approved (Store/Customer)20 days ......Parts Ordered (Store)21 days Machine Build Request (Project Coord./Build Center)23 days ......Date Shipped (Build Center)25 days ......Schedule Install (Build Center/Store/Customer)30 days ......Install (Store/Build Center)

How quickly do you want to start saving? With FAST Solutions, it’s entirely up to you. To help you understand your role, we’ve laid out an easy-to-follow Rapid Deployment Process designed to take you from signed contract to installed machine within 30 days (although customers who are serious about saving have been able to achieve this in as little as 12 days). Keep in mind that our process is designed to minimize the tasks required by the customer, so the ones that are itemized (indicated in bold below) are critical to deployment and require immediate attention. One thing we’ve learned after thousands of installations: When the customer and the Fastenal sales rep work together, the process moves quickly and smoothly.

NOTE: Bold text indicates steps required by the customer

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• Aerospace/Aviation

• Agricultural(Equipment/Systems)

• Automotive(Vehicles/Trailers)

• Building&ConstructionMaterialsManufacturers

• Chemicals

• Energy(PowerDistribution)

• Energy/Power(Products/Services)

• FoodProcessingCompanies

• FurnitureManufacturing

• Health/Safety/Medical

• IndustrialSystems

• Machine/ToolShops/Fabricators

• MaterialHandling

• Metal/Aluminum/Steel/Iron(Products/Finishing)

• Military/DefenseEquipment

• Mining/DrillingCompanies/Equipment

• Municipalities/GovernmentEntities

• Oil/Gas/NaturalGasServices

• Packaging

• Plastics

• Shipping/Railroads/Transportation

… and MANY OTHERS.

“Since installation, we have noticed our usage of products drop 50-60%. This is due to a better control on product plus the fact that we can monitor usage by employee and the costs involved.”

- Glen Shipman, Purchasing Manager, Contracting Division, Dakota, Missouri Valley & Western Railroad

“Previously, we simply had cases of batteries in closets, and they may disappear a case a time. Now there’s none of that. Batteries are stocked in the machines, we don’t run out, and we only pay for what we use through Fastenal.”

- Tom Webber, Operations Manager, City of Sacramento Dept. of Transportation, Traffic Signs and Markings

Who uses fAstenAl AutomAted supply teChnology?

Who uses fastenal autom

ated supply technology?

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Safety Maintenance CuttingWelding

WhAt does fAstenAl AutomAted supply teChnology vend?

... And muCh, muCh more. over 75,000 pArts reAdy for you to vend!

providing QuAlity BrAnds And AutomAted solutions

Virtually anything you want to track and control:

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fastenal green product - Environmentally preferred products (certified or non-certified). For more information, contact: [email protected]

supplier diversity - The product is supplied by a MBE or WBE certified business. For more information, contact: [email protected].

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fAst 5000 sm

MaCHine FeatUres and speCiFiCations

fast 5000sm

Need to vend larger items? Check out our FAST Lockers on page 14

Bright Interior Lighting

Flexible Configurations,Easy to Reconfigurefor Individual Items,

Adjustable Shelf Height

Supported User Access: - Keypad - Bar Code or Mag Stripe Cards - Prox Cards

Special Delivery Bay Designed to Prevent Damage to Highly Sensitive or Fragile Items

Heavy-Duty Construction,Clear Front Standard

Patented Verified-Vend™ Technology, Senses and

Confirms Each Vend Transaction

dimensions: 72"H X 41.1"W X 35.75"dWeight: 626 lbs.Max Capacity: 60 unique products

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Bright Interior Lighting

Flexible Configurations, Easy to Re-configure,

Adjustable Shelf Height

Heavy-Duty Construction, Clear Front Standard

Patent Verified-Vend™ Technology, Senses and Confirms Each

Vend Transaction

Supported User Access: - Keypad - Barcode or Mag Stripe Cards - Prox Cards

Special Delivery Bay Design, Prevents Damage

dimensions: 72"H X 30"W X 34.5"dWeight: 445 lbs.Max Capacity: 36 unique products

Need to vend larger items? Check out our FAST Lockers on page 14

fAst 3000 sm

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The FAST 5000 (opposite page) is Fastenal’s flagship coil vending machine, utilized by thousands of customers to track and control consumables ranging from safety glasses and gloves to tapes, batteries and lubricants. The FAST 3000 offers the exact same capabilities, but with a smaller footprint. The FAST 5000 and FAST 3000 can function as stand-alone solutions, or used in conjunction with our locker systems (see p. 14) to vend larger items and control check-in and check-out functions.

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18-door Locker

loCker units

standalone lockers

Six 3-Door Frames,

Fastened with Safety

Screws

18 Compartments, Bright Interior Lighting

Safe, Robust Door Lock Control Mechanism

Supports Check In/Check Out and Multi Vend Functions

18 DOOR LOCKERdimensions: 76"H X 40"W X 24.5"dWeight: 425 lbs.

12 DOOR LOCKERdimensions: 72"H X 30"W X 24"dWeight: 350 lbs.

3 DOOR LOCKERdimensions: 72"H X 30"W X 24"dWeight: 250 lbs.

need more doors for smaller items?Door Conversion Kits are available for 18-door locker units that will turn a standard 3-door horizontal section into a 6-door section approximately half as tall for smaller items. With these kits installed, each individual compartment will go from (12"H X 12"W X 24"D) to (6"H X 12"W X 24"D). Fastenal will install these kits at our Build Centers prior to site implementation, with the following configurations available to meet the customer's need:

Combinations include:•21Doorlocker* •24Doorlocker* •27Doorlocker*•30Doorlocker* •33Doorlocker*•36Doorlocker*

STANDALONE LOCKER CONTROLLER• CabinetDimensions:24.30"H X 6.39"W X 10.08"D• Frontpanelincludesholesformountingkeypad,displayandcardreader.• Mountingprovisionsareincludedtoeasilyattachthecontrollertotheside of a locker module.• Controllerboardandwiringaremountedinsidethewiringscheme,enabling quick connection to the lockers.• Mountsonrightsideofunits.

stAndAlone loCker Controller

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*AvailableQ32012

12 DOOR LOCKER

3 DOOR LOCKER

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Locker illustrations

Configuration 1: Fast 5000/Fast 3000 + Up to 2 Locker Units

eQuipment ConfigurAtions

FAST 5000/FAST 3000

12-Door Locker 3-Door Locker 18-Door Locker Standalone Locker Controller

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equipment configurations

Configuration 2: Fast 5000/Fast 3000 + Up to 2 18-door Locker Units

Configuration 3: standalone Controller + Up to 4 Locker Units


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Configuration 5: standalone Controller + Up to 4 Locker Units

Configuration 4: standalone Controller + Up to 3 18-door Lockers


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Cutting tool mAChines

Versatile Dispensing Capabilities: Accommodates up to 240 Individual Inserts (12 SKUs) + 60 Insert Packages (600 Inserts) or 60 Round Tools (6 SKUs)

Versatile Dispensing Capabilities: Accommodates up to 480 Individual Inserts (24 SKUs) + 160 Insert Packages (1600 Inserts) or 160 Round Tools (16 SKUs)

Embedded Verified Vend Sensors, Confirms Each Vend Transaction

Embedded Verified Vend Sensors, Confirms Each Vend Transaction

Supported User Access: - Keypad - Barcode Cards




dimensions: 31.5"H X 27.0"W X 8.5"dWeight: 250 lbs.

dimensions: 38.5"H X 33"W X 27.5"dWeight: 350 lbs.

Bring the tool Crib to the point of UseFastenal is proud to present our cutting tool machines, the FAST 4000CT and the more compact FAST 2000CT. Just like our FAST 5000 program, Fastenal provides the machines and keeps them filled, representing an extremely cost-effective solution to control cutting tool consumption.

cutting tool machines

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ideal for production shops, manufacturing cells and small work areas• Thelowcostoftheprogramallowsyoutoinstallseveral point-of-use machines rather than one expensive, centrally located unit• Safelydispensesinsertsandroundtools,eitherindividuallyorin custom amounts• Capableofdispensingandtrackingindividualtoolsbyemployee and job number• RunsonthesamewebsoftwareastheFAST5000andother FAST Solutions, simplifying the learning curve for current FAST users • Real-timereporting–ondemandorscheduled• Automatedre-orderingbackedbylocalFastenalstoreservice• Alertsandalarms• Flexibleaccesscontrolandlimits• Largevisualdisplayscreen(FAST4000CTmachineonly)

Mount Options:• Wallmount(standard)• Benchmount• Columnmount(availablewithFAST2000CTonly)• Freestandingpedestal(availablewithFAST4000CTonly)

Cutting tool mAChines

FAST 4000CT being used in a manufacturing shop

product specifications

Machine specifications

ROuNDTOOLCAPACITY

stack typeminimum size tool dispense

maximum size tool dispense

Round Tool Stack .1875"D x 1.500"L

.750"D x 6.0"L

INSeRTCAPACITY

stack typeminimum size tool dispense

maximum size tool dispense

Insert Stack .49"W x .49"L x 0.280"H

.49"W x 1.5"L x .360"H

INSeRTCAPACITY480 Individual Part Locations

(24 SKUs x a quantity of 20 per SKU)240 Individual Part Locations

(12 SKUs x a quantity of 20 per SKU)

ROuNDTOOLCAPACITY160 Individual Part Locations

(16 SKUs x a quantity of 10 per SKU)60 Individual Part Locations

(6 SKUs x a quantity of 10 per SKU)

TOTAL MACHINE CAPACITY

40 individual SKUs with 640 inventory positions

18 individual SKUs with 300 inventory positions

MACHINE DIMENSIONS33"W x 27.5"D x 38.5"H

(Height is 68" on pedestal)27"W x 10"D x 31.5"H

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Cutting tool mAChines freQuently Asked Questions

cutting tool machines frequently asked questions

is this the right machine for my business?Fastenal's cutting tool machines are specifically designed for machine shop work cells where BOTH round tools and inserts are consumed at a high volume. This usually means a manufacturer that produces the same items repetitively within the work cells supported by the machines.

How many sKUs can be put into a cutting tool machine?• fast 2000ct: 18 SKUs with 300 inventory positions. (Insert Capacity - 12 SKUs x 20 per SKU = 480 Individual Part Locations; Round Tool Capacity - 6 SKUs x 10 per SKU = 60 Individual Part Locations)• fast 4000ct: 40 SKUs with 640 inventory positions. (Insert Capacity - 24 SKUs x 20 per SKU = 240 Individual Part Locations; Round Tool Capacity - 16 SKUs x 10 per SKU = 160 Individual Part Locations)

does every space in a particular machine need to be filled?No. Customers frequently decide to make changes as they gain experience with the machine. We do require 85% of the machine's capacity be filled on the day of install.

Can the machines be altered to add or subtract how many round tools or inserts they dispense?The machines have defined positions for inserts and round tools which cannot be altered. Since most stores sell more round tools than inserts, a common question is whether the insert trays can be replaced with round tool trays. The answer is no. Unlike the FAST 5000, these machines have a defined purpose and cannot be altered. In most cases, the FAST 5000 is a better fit for customers who want to vend round tools only.

Will products have trouble vending properly?The cutting tool machine incorporates Verified Vend Technology which checks and verifies the accuracy of each vend. Most of the locations in these machines are based on product dimensions – it either goes into a Large Stack or a Small Stack. If the machine is loaded correctly, historical data shows a 99.9% accuracy rate. Fastenal customers dispense many thousands of items every day without problems.

Who can i talk to about technical questions and Fastenal's cutting tool offerings?Because selling cutting tools requires a specific knowledge of the products and the industry, Fastenal has local Manufacturing/Metalworking Specialists who can work directly with you to talk about our products and programs. Their group email is [email protected].

What advantages do Fastenal's cutting tool machines have over other machines that dispense cutting tools?Because Fastenal's machines are smaller, they can be positioned where the tools are used. This point-of-use access offers several advantages vs. having a single large, expensive machine in a central location, including reduced travel time and reduced wait time (because usage is spread over multiple machines). Another benefit is the ability to dispense inserts either one at a time or in package quantities. This gives our customers total visibility and control of their tool usage.

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fAst 10000sl sm series

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Benefits compared to traditional industrial vending solutions:

more skusMultiple sensor-driven cabinets, shelves, compartments, counters and bins enable the machines to accommodate a much greater number of SKUs. The range of available sensor-based measurement technologies further widens the variety of the products that can be vended.

greater product densityThe design of the new systems makes more products available in less space, minimizing the "cost per bin."

faster, simpler transactions With traditional industrial vending machines, users enter pre-selections via the user interface and wait for the machine to dispense. This process is dramatically streamlined with the FAST 10000SL. After being authenticated and granted access to the cabinet, the user simply takes the desired item(s) directly from the machine. The embedded sensors automatically capture the details of the transaction and update the inventory in the system on a real-time basis. This automated process provides users with more visibility of the items and more comfort in making selections. It also increases the efficiency and speed of user transactions. It is amazingly easy to use.

easier inventory control and management (faster re-stocking)The new hardware design requires less special packaging, while making it faster and easier to load and dispense products. It will greatly streamline the inventory management process and require significantly less time to maintain and replenish.

multiple customer choicesA FAST 10000SL cabinet is composed of modules that contain positions with sensors for individual SKUs. The modules are interchangeable, making it easy to configure the unit to meet each customers’ application requirements. The capabilities presented in the different models (single-door cabinet, cabinet-drawer hybrid, and sensor-driven lockers) make multiple choices available for customers.

Single Door Cabinet Cabinet-Drawer Combo

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fAst 10000sl sm seriessinGLe-door CaBinet

Versatile Dispensing Capabilities,

Multiplicity of SKUs, High Product Density

Modular Design, Flexible Configuration

Embedded Sensors, Enables “Frictionless Transactions,”

Automated Inventory Control

Brightly Illuminated by Energy-Saving LED Lighting System

Supported User Access: - Touch Screen - Barcode or Mag Stripe Cards - Prox Cards

dimensions: 76"H X 40"W X 24.5"dWeight: 400 lbs.Max Capacity: 6 shelves with 6 possible shelf configurations each

fast 10000slsm series

• Standardconfigurationincludesatouchscreen,adisplayandanon-board controller; supports all currently supported card readers. • Thecabinetexteriordimensionsare76"HX40"WX24.5"D• Thecabinetisbrightlyilluminatedwithanenergy-savingLEDlightingsystem.

23

sinGLe-door CaBinet*CabinetsSupport6Shelveswith6InterchangeableModules

fLexIBLeSheLfCONfIguRATIONSTOReAChYOuRNeeDS

Module 112-Box Dispensers (5.1"H X 6"W X 19"D )

Module 4 11-Bin Capacity Shelf (weight-based)

Module 2 22-Box Dispensers (5.3"H X 3.15"W X 19"D)

Module 3 6-Box Dispensers (10.5"H X 6"W X 19"D)


fast

100

00sl

sm s

erie

s

6"

5.1"

5.1"

11"

23"

36.75"

11"

3.5"

23"

37.35"

5.3"

5.3"

Module 5 6-Bin Capacity Shelf (weight-based)

Module 6 9-SKU Can Dispenser (12"H X 39"W X 19"D)

• Standardconfigurationincludesatouchscreen,adisplayandanon-boardcontroller; supports all currently supported card readers. • Shelvesareinterchangeable.Weight-basedshelvesincludeplatform.Binsarenotincluded.• Cabinetexteriordimensionsare76"HX40"WX24.5"D• Thecabinetisbrightlyilluminatedwithanenergy-savingLEDlightingsystem.

6"

11"

23"

37.5"

10.5"

37.5"

24"

8"8"

8"

8"

8" 8" 6" 6"

39"

24"

6"6"6"6"6" 6"

12"

12"

24"

39"

24

CaBinet-draWer CoMBo


Brightly Illuminated by Energy-Saving LED

Lighting System

Versatile Dispensing Capabilities, Multiplicity

of SKUs, High Product Density

Cabinet-Drawer Combination, Modular Design,

Flexible Configuration

Supported User Access: - Touch Screen - Barcode or Mag Stripe Cards - Prox Cards

Embedded Sensors, Enables “Frictionless Transactions,” Automated Inventory Control

dimensions: 76"H X 40"W X 24.5"dWeight: 600 lbs.Max Capacity: •3shelveswith6possibleshelfconfigurationseach •4drawers(weightsensors),1uncontrolleddrawer

• Standardconfigurationincludesatouchscreen,adisplayandanon-board controller; supports all currently supported card readers. • Shelvesanddrawersareinterchangeable.• Thecabinetexteriordimensionsare76"HX40"WX24.5"D• Thecabinetisbrightlyilluminatedwithanenergy-savingLEDlightingsystem.

fast 10000slsm series

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fast

100

00sl

sm s

erie

s

CaBinet-draWer CoMBo


Drawer 2Compartment configuration TBD (Uncontrolled) Note: Connection available to support a controlled drawer.

Drawer 412 Compartments (Controlled: 8"H X 9"W X 8"D)



AVAILABLE SHELF CONFIGURATIONS

AVAILABLE DRAWER CONFIGURATIONS

*SameoptionsasinVersionI(Single-DoorCabinet)

Default Drawer Module

Drawer 132 Compartments (Controlled)Small - 4"H X 4.5"W X 5"D | Large - 4"H X 4.5"W X 7"D

39"4"

4"

8"

8"

12"

Drawer 1 (4” H)• Controlled• 32 compartments

Drawer 2 (4” H)• Uncontrolled• Compartment: TBD




24"

39"

7"

7"

5"

5"4.5"

24"

39"

7"

7"

5"

5"4.5"

24"

39"

6"6"

24"

39"

8" 9"

39"

12"

18"

26

fAst Bev sm

fast bevsm

Refrigerated Cabinet, Configurable Temperature

10 Selections, Supports Bottles, “First in, First out”

for All Selections

Bright Lighting Live Display

Impact Sensor Delivery System

dimensions: 72"H X 34.5"W X 29.5"dWeight: 575 lbs.MaxCapacity:240bottles(10individualsections)



The brightly illuminated live display area on the front door provides visual support and makes it easy for the users to make selections.

Restocking and storage design ensures “first in, first out” dispensing orders for all selections. Adjustable back panels secure the storage of the drinks in different sizes, making it convenient to restock and easy to dispense.

Setting bottle vending can be easily configured in the Service Mode. • Bottlesettingisnormallyusedwithsingle-depthloadingofbottles.Thissettingallowstheproductcradletocontinue rotating a few more seconds so that it is positioned closer to the loading zone, reducing the customer’s waiting time when the product cradle is activated for the next vend.

The impact sensor-driven delivery system ensures successful vending of the selected product and accurately monitors each transaction. The drop sensor on the delivery chute detects whether a product has been vended after a selection is made. The controller board located on the back of the main door controls the drop sensor sensitivity.

The cabinet is refrigerated to keep the drinks cold for better enjoyment. The desired temperate set point, range and scale can all be easily configured in the Service Mode. The refrigeration unit is a hermetically sealed and completely self-contained modular unit charged with ozone-friendly R-134a refrigerant. The complete refrigeration unit can be removed if there is a service problem.

27

teChnology overvieW1. technologies and system requirements for the Fast solutionssM Vending Machines

3. Fast solution Machines Communicate with the Web server through a secured tunnel

2. typical deployment of a Fast solutions machine behind the Firewall

The machines communicate with the web server over TCP/IP through a secured data tunnel. All transactions between the machine and the web server are encrypted. When a machine is connected with the Internet, the machine will automatically register itself to the web server. The machine will not be allowed to handle transactions until it is provisioned by an authorized administrator from the web site using a special tool. The web server will establish a unique identity for each machine. All vending transactions are logged in a SQL database. Each machine will check in with the web server every 30 minutes to report that it is still operating correctly. Each transaction generated by the machine is approximately 2k bits. The network traffic generated by the machines is relatively small and should not interfere the performance of a local area network.

FAST Solution machines are Internet appliances that integrate the best available vending technology and secure Internet technology. To operate, they only require a 110V AC power connection and an ethernet connection. They use an embedded operating system on the controller board and do not require any software installation. They can be installed inside a company local area network behind the firewall or anywhere that has a connection to the Internet. FAST machines communicate to a remote web server via port 80 or port 8576 requests. The communication from a FAST machine to the web server is designed to be outbound only. Machines, devices or computers cannot establish a connection to FAST Solutions directly. The machines use either static IP or DHCP client.ts.

Fast 5000Firewall Apex C3i Hub/

Web ServerInternet

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Ethernet

Switch

RouterSmartStoreFirewall

Data generated by the machine is transmitted via a secured tunnel through the Internet to the web server. Only outbound requests are initiated from the machine. No device, machine or computer can establish a connection to the machine. The web server only listens to port 80 or port 8576 requests.

Apex Trajectory/Web Server

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Machine

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profile mAnAgerManage Users:• Create,edit,activateandde-activateusers–canbedoneoneatatimeorthroughbulkimport/export• Addandassignusergroups(ex.departments,shifts,etc.)

Manage roles:Access privileges can be given for certain functions on the software, including specific reports, maintaining employee lists, creating dispense rules

rules:Dispense rules determine how an employee will interact with the machine. Different rules can be created for different types of employees. Up to 5 extra pieces of custom information can be captured, but only 3 can be reported on.

some examples are:• Departmentnameand#• PIN#• Machine#• WorkOrder#• CostCode• ProjectCodeOne of these areas can be restrictive

types of access include:• NoLimit–unlimitedaccess• Blocked–notallowedtovendthisproduct• Limited–allowedspecificamountperSKUper time period (day, week, month, etc.)

asset rules:• Allowforcheck-inandcheck-outfunctionsoflockeritems• LimitaccessofeachitembyAssetID• Cancaptureadditionalinformation(1item)–workorder,jobnumber,etc.• Willcapture4custom“returnstatus”conditionsthatcantriggeralerts,holdperiods,etc.

Unlimited Product Access

Max Quantity and period for restriction

soFtWare oVerVieW

softWare overvieW

29

deviCe mAnAgerManage devicesThe manage devices area of Device Manager shows you a basic snapshot of the vending machine. Features of Manage Devices:• LiveCurrentCounts• ViewMax,Minimum,andCriticalLevels• ViewAllowedOfflineVendingProducts• CreatePrintableMenuforthe Cutting Tool Machines

assets Assets are tools or other items users can take from a locker and then return when done.• Createandsetupyourownassetsforuserstocheckin and out of the lockers• Assignassetstoaspecificlocker• Detailedreportingallowsyoutotrackwhoistakingassets and who is returning them• Userscancreatetheirownassetsandmanagethem

alertsSetting up Alerts allows users to receive emails when specific occurrences happen with the vending machine:

features of alerts:• NoHeartbeatin3hours - Vending machine not able to connect to server for 3 hours• ProductMinimumLevel - Product has reached a specified low level• ProductCriticalLevel - Product has reached a specified critical level• ProductNegativeLevel - Product continues to vend if physical quantity is different in software• ProductNotDispensed - Product not dispensed over a specific period of time• ProductDispensed - Specific product dispensed Alerts are sent directly to the user's email inbox.

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Alerts

Emails Alerts are sent to

Current count

Allowable offline

Minimum and critical levels

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report mAnAger

Usage summaryShows product usage by company, site, device, and machine selection number.

key features: broad overview of usage, downloading to Excel for a specified date range, and automated reports of any level (company, site, machine, or device).

transaction detailThis is the most popular report used by customers. It shows every vending transaction that occurs over a specific period of time.

key features: customized reports, sorting and subtotaling by products, users, etc., searching for individual user activity, searching for individual product usage within a specified date range, downloading reports to Excel, and automated reports. This reporting shows the customized information that is created in dispense rules (work order, dept., etc.).

On Demand and Automated

AutomAting reports*NOTE: Only the Transaction Detail and Usage Summary can be automated.

key features: reports show up in your email inbox whenever you want, and reports can be automatically sent to any email address.

*NOTE: reports can be automated more than once. For example, a weekly report can be automated twice, once on Monday and once on Thursday. The same applies for all Frequencies.

hourly: report is sent every hour, user selects minute of hour to send (e.g., every 10 min – 10, 20, 30, 40, 50 of each hour).daily: report is sent daily, user selects time of report.Weekly: report is sent once a week, user selects day and time of report.monthly: report is sent once a month, user selects day and time of report.

softWare overvieW

Search box to sort by user or product

Group and Subtotal Data

Change Data Fields

Download Report to Excel

Automate Report

Usage by Company

Usage by Site

Usage by Device

Usage by Selection

Excel File Format, Delivery Method, and Email Address for Delivery

XML is being added - great for integration

Frequency, Day to Run, and Start Time

31

CompArAtive usAge By time

sCheduled reports

restoCk history

key features: very broad overview of usage by year, quarter, month, week and day.

key features: shows all automated reports; edit and deactivate scheduled reports.

Allows users to track which products are restocked back into the vending machine and when they are restocked.

key features: shows restocking information by machine and bin, qty. of restock, date and time, and restocked by.

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Restock Date

Restock Quantity

Product Restocked

Breakdown of time for overview of monetary value of items vended

Move back and forward in time

Edit to change details of schedule

Toggle between Transaction Detail and Usage Summary

32

freQuently Asked QuestionsWhat is the best way to identify which parts to put into a Fast machine?The short answer is: any items you want control over, including mission-critical, high-dollar, and high usage consumables.

Will products have trouble vending properly?Fastenal tests and certifies each product for vending to ensure reliability. All FAST Solutions equipment incorporates patented Verified Vend™ technology, which checks and verifies the accuracy of each vend. If the machine is loaded correctly, you will enjoy 99.99% trouble-free vending.

Why will certain items not dispense from the Fast 5000/3000 machines?Due to size, shape, packaging, or other concerns, certain items will not dispense reliably from the FAST 5000/3000. These items are well suited for our locker systems.

What are the functions of the Fast Locker units?The FAST Locker units are designed to provide controlled access to larger products and/or items that need to be checked in and out. Here’s a look at the different functions supported by the FAST Locker technology:

Single Item Dispense - 100% secure. There is one item in the locker at a time, and one item is dispensed at a time. Our consignment plan can be used in these situations.

Multi-Item Dispense - Multiple quantities of the same item are placed in a single locker location, and the worker is trusted to take only one per transaction. Because this function is less secure, no consignment option is available.

Check-In / Check-Out - The locker unit is programmed for check-in/check-out features. For example, workers can check out tools, use them, bring them back, and check the tools back in. This option allows for competitors’ product to be stored in the locker units.

Will Call or Drop Box - The locker location is used as a secure will call area, or drop box, for product delivery by the Fastenal rep. The system can be secured so that only the person who placed the order can open the cabinet to “take delivery.”

does the machine know if an item stored in a locker unit needs to be locked down for a period of time in order for a part to be recharged?Yes, an indication can be made within the software so that a locker cannot be accessed for a specific period of time while a part is recharging.

Can a Fast machine limit the number of items an employee can dispense in a given time period?Yes, the machines can restrict the number of certain items an employee can access within specified time periods - e.g., per hour, per shift, per day, per year, etc.

FreqUentLy asKed qUestions

frequently asked questions

33

freQuently Asked Questions Cont.Can i control which items my employees have access to with a Fast machine?Yes, “allocation codes” can be used to control access. An allocation code is a rule that applies to all employees in a particular group. For example, you can apply a rule so that everyone who is a member of the production department can vend one pair of gloves per day. Allocation codes can also be used to track cost by department, work orders, job numbers and other process variables.

How many codes can be entered at the time of dispense?The FAST 5000 has the ability to accept the following information: 1. Employee ID (or employee code) and PIN number. The display on the machine is limited to 64 digits. 2. Up to six allocation codes - for example, department, job number, or location. Each code can be up to 20 digits long.

How many items can an employee vend at once?You can specify how many products an employee can vend following each “swipe,” with a limit of 10 vends per swipe. However, the helix will always spin one time per selection, dispensing a single item or package. So, for example, if a user wants three items, three items, he or she must vend that position three times in order to dispense those products.

How does the billing work?There are two types of bills a FAST program customer will receive: 1) FAST Program Fees (i.e., the software hosting fee), which will be billed out of Fastenal headquarters. 2) Product Billing - The servicing Fastenal store will bill for the products consumed. Stores have access to weekly customer usage out of the FAST machines and invoice for those transactions accordingly.

How does the vending machine replenishment work?The system uses “min,” “max” and “critical” inventory levels to notify the local Fastenal store when items need to be replenished. When an item falls below the min level, the Fastenal store receives an email and/or text notification. The Fastenal representative then logs into the software and runs a replenishment report to view any “below min” inventory required to bring the machine back to a full state.

Can the machine be put in dusty environments?FAST machines come equipped with an industrial-grade seal around the door designed to keep out small particles. Site personnel should clean the glass and wipe the key pad and trays every few weeks. Some types of readers do not operate well in extremely dusty environments. In these situations, it is recommended that the machine be set up for keypad (rather than ID card scan) operation.

Can the Fast 5000 be utilized outdoors?Yes, FAST 5000 machines are often installed at construction sites and other outdoor environments. However, the machine must be protected on three sides with an overhang. Products that cannot be exposed to temperature/humidity changes should not be placed in machines stationed outdoors.

What is the suggested temperature range for the machines?The standard FAST 5000 and Auto Lockers are designed to operate in a temperature range between 55 and 130 degrees Fahrenheit. LED lights can be installed (at an additional cost), in which case the range can drop as low as 0 degrees Fahrenheit.

What languages are supported by the machine?The software is in English, but the machine can support English, Spanish and French. Users can select a language within the software for each employee so that users see the appropriate language displayed on the machine when vending.

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frequently asked questions

What is the approximate cost to run each machine?The machine draws 3 amps at 110 volts = 330 watts. 330 watts x 24 hours x 365 days = 2,891 KW. As an example, the average electricity cost in Ohio is .08 per kW, so the average cost would be $231 per year if running at full use 24/7. There is an energy saver option on the machines that you can use to limit the hours per day when the unit is “awake.” Bottom line: approximately $20 per month.

What is the carbon footprint of each machine?The annual carbon footprint is approximately 520 lbs. of C02 and 0.09 tons of coal (assuming the power comes from a coal-fired power plant as opposed to a wind turbine or nuclear plant).

What kinds of power/connections are required for the machines?Each machine requires an electrical outlet and an open Internet connection. Multiple machines running on one Internet connection require a switch (or router) located inside the “master” machine.

What are the electrical requirements for Fast machines?A single 110V AC outlet.

What operating system do Fast machines run?FAST machines use an embedded processor with an industrial kernel and do not require a separate operating system.

Whoinstallsthemachine(s)?The machines are installed and maintained by trained local Fastenal employees.

What happens if the power goes out, or the internet connection is lost?Transactions are stored in non-volatile memory. If the power or Internet connection is interrupted, recent transactions would remain in memory until both the power and the Internet connection are restored, at which time they would be uploaded to our reporting website.

How is connectivity monitored?The software checks the connection to all FAST machines every 15 minutes. If a machine does not return a response (a “heartbeat”) for a full three hours, the software sends an email notification to the group advising of a problem. This allows for momentary “hiccups” in connectivity while ensuring awareness of legitimate issues. If a machine has failed to return a heartbeat for one hour or more, this will be displayed on the software’s main reporting page for that account. If connectivity is dropped, the machine will display a “connection down” message.

If connectivity is lost for an extended period of time, the machine can run offline, as long as that option is chosen for vending product during the downtime. That data can be tracked in the Machine Checkbook Reports, but it would not be available until the machine is back up and online, allowing the data to flow from the machine to our reporting website.

How do the Fast machines communicate?The machines initiate all communication to our web server. Neither Fastenal nor anyone else can initiate a connection to the machine. The machine checks in with the server twice hourly to confirm that it is still operating correctly. Each time a user dispenses something from the machine, that transaction is communicated to the web server. All transactions are encrypted with the AES encryption algorithm. Transaction sizes average between 1 and 2 KB each.

freQuently Asked Questions Cont.

industrial services•CustomChainSlingFabrication & Inspection•Cut-to-LengthMetal,Chain & Cable•HoseFabrication•Tool&HoistRepair&Certification•Weld-to-LengthBandsaws

manufacturing services•Metals,Alloys&MaterialServices•Tool&CutterGrinding

product services•CustomPackaging/PartsKitting•FASTSolutionsSM

•ProductSourcing/Direct Import Services

engineering & lab services•A2LAAccreditedCalibration & Lab Testing•FastenalEngineering& Design Support

CUSTOM MANUFACTURING

ADDITIONAL SERVICES

• Immediateaccesstotheproductsyouneed• Yourlocalserviceteamwill: - Make deliveries and regular service calls - Manage your inventory - Custom-stock products to meet local demand

LOCAL STORE SERVICE

• 15regionaldistributioncenters,internaltruckfleet• Millionsofproductsavailablethroughoursuppliernetwork

• 9manufacturinglocations,300+machinists• Fromshort-runspecialstohigh-volumeorders• Instantquotesoncommonboltconfigurations• ISO9001:2008operations,in-houseA2LAlab• HotForging,ColdHeading, Turning, Machining, Waterjet Cutting, Threading, and more

FASTENAL.COM• eQuotes:Editandapprovequotes from your local store• Viewyour custom pricing• Checklocalstoreavailability• Flexibledeliveryoptions:willcall, local delivery, direct to site• AccountManagement– spending controls, order templates, customer cross reference search, and more• Punchout/integrationsolutions

available

how do you prefer to buy?/LocaL Store perSonaL Service inventory SoLutionS faStenaL.com//

Malaysia Test Cert # 1046.05Shanghai Test Cert # 1046.04Taiwan Test Cert # 1046.03Winona Test Cert # 1046.01Winona Calibration Cert # 1046.02

not all testing listed is included on our a2la scopes of accreditation. please consult our scopes directly for a full list of accredited services.

DISTRIBUTION STRENGTH

9702862FastSolutionsAllInclusiveCatalog•KM1.12•PrintedintheUSA

9702862

fast solutions "all-inclusivw guide to fastenal's vending solutions"

Business

machine machine

fastenals machine

machine concept

local fastenal people

contentsthe machine

machine tomeet

local fastenal rep

competitive vending