fast facts fy2020 - memorial hospital
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Fast Facts FY2020
FACILITIES & SERVICES
CHI Memorial Hospital – Chattanooga 2525 deSales Ave Chattanooga , TN (423) 495-2525
Licensed Beds: 349 Percent Occupancy: 64.6
CHI Memorial Hospital – Hixson 2051 Hamill Rd Hixson, TN (423) 495-7100
Licensed Beds: 74 Percent Occupancy: 52.2
CHI Memorial Hospital – Georgia 100 Gross Crescent Circle Ft. Oglethorpe, GA (706) 858-2000
Licensed Beds: 179 36 operating Percent Occupancy: 11.5
CHI Memorial Ooltewah Imaging Center6401 Mountain View Rd Ooltewah , TN
Comprehensive, technologically advanced diagnostic outpatient imaging services
CHI Memorial – Atrium Medical Center1949 Gunbarrel Road Chattanooga, TN
Convenient care, primary and pediatric care, cardiac, sleep center, corporate home health, and Memorial Health Services
CHI Memorial – Parkway 4700 Battlefield Parkway Ringgold, GA
Multi-specialty clinic for cancer, heart, breast, urology, surgery, lung care, and family and pediatric medicine, sleep center, advanced diagnostic imaging, MaryEllen Locher Breast Center
CHI Memorial Community Health3905 Hixson Pike, Suite 103 Chattanooga, TN
Primary care for underserved teens and adults, well-woman care, physicals, screenings and chronic disease management
CHI Memorial Child Care Center More than 596 children have graduated from the Super Stars Pre-K class
165 children currently enrolled with 30 professionals providing care
EMERGENCY DEPARTMENT CHI Memorial Hospital – Chattanooga • 34 treatment rooms • 4 trauma/critical care rooms • 6 fast track/quick care rooms • Accredited as a Primary Stroke Hospital • Leader in Code ST Elevation Myocardial
Infarction care
CHI Memorial Hospital – Hixson • 20 treatment rooms • 6 fast track/quick care rooms
CHI Memorial Hospital – Georgia • 18 treatment rooms
• 4 fast track/quick care rooms
FY CHI Memorial Fast Facts2020
CHI MEMORIAL PAYOR MIX
60.1% Medicare
5.6% Medicaid
27.8% Managed Care
1.4% Commercial
4.2% Self-pay
0.09% Other
BED COUNT
Bed Type Chattanooga Hixson Georgia
Medical/Surgical 287 64 36
Intensive Care 62 10
Clinical Decision* 30 6
*Not included in licensed bed count.
STATISTICS
Chattanooga Hixson Georgia MHCS
Admissions 16,557 3,279 450 20,286
IP Surgeries 6,842 734 1 7,577
OP Surgeries 10,283 2,476 63 12,822
Total Surgeries 17,125 3,210 64 20,399
Total ER Visits 38,602 26,790 19,028 84,420
Total OP Visits 273,202 66,448 32,871 372,521
Physician Visits 628,034
Home Health Visits 31,117
Case Mix 2.16 1.54 1.08 2.04
SERVICE LINE VOLUME
Physical Therapy (physical, speech, occupational therapy) 56,529
Continence Center 846
Diabetes & Nutrition 2,780
Emergency Transport 15,144
Guerry Heart & Vascular Center (patient days, surgeries, cath lab, and short stay) 36,820
Orthopedic Center (surgeries and joint camp) 6,418
Rees Skillern Cancer Institute(Radiation Oncology and Oncology Unit) 74,822
Robotic surgery (gyn, urologic, cardiothoracic, general, orthopedics) 1,063
Sleep Center 3,050
Weight Management 358
Wound 6,957
Imaging 279,976
* This data is obtained from the stats file and does not represent true service line data.
FINANCIALS
FY2020 Annualized
Net Patient Services Revenue $ 613,275
CHI Memorial Hospital – Chattanooga
$ 427,359
CHI Memorial Hospital – Hixson
$ 68,667
CHI Memorial Hospital – Georgia
$ 13,352
CHI Memorial Medical Group
$ 103,897
Nonpatient Revenue $ 38,809
Total Revenue $ 652,084
In FY2020, CHI Memorial provided nearly $36 million in community benefit including more than $12 million in financial assistance.
Charity Care $ 12,487,919
Unpaid Cost of Medicaid $ 14,950,351
Mission Driven Health Services
$ 531,348
Community Health Services
$ 2,536,248
Health Professionals Education
$ 3,185,389
Research $ 21,059
Contributions $ 1,302,181
Community Building $ 947,156
Total $ 35,961,651
12 MONTH TURNOVER
All Associates
RN
21%18%
15% 14%
15% VOLUNTARY
18% VOLUNTARY
14% OVERALL
21% OVERALL
83.33% White 0.37% American Indian 3.11% Asian 9.77% Black 0.13% Choose Not to Identify 1.65% Hispanic / Latino
0.04% Native Hawaiian or Pacific Islander
1.59% Two or More Races
ETHNICITY
EMPLOYEES
WORKFORCE DEMOGRAPHICS
# Employees
RN (Patient Care Only)
Avg Age - All
Employees
Avg Age - RNs
(Patient Care Only)
CHI Memorial Hospital Chattanooga 2,638 794 42 39
CHI Memorial Hospital Hixson 397 158 43 41
Mountain Management 808 20 46 45
CHI Memorial Medical Group 251 0 47 N/A
Chattanooga Heart Institite 295 50 41 34
CHI Memorial Hospital Georgia 206 66 46 43
TOTAL # EMPLOYEES 4,595 1,088
GENDER
# Female
% Female # Male % Male TOTAL
CHI Memorial Hospital Chattanooga 2,057 78% 581 22% 2,638
CHI Memorial Hospital Hixson 325 82% 72 18% 397
Mountain Management, CHI Memorial Health Partners, CHI Memorial Georgia, Chattanooga Heart Institute
1,311 84% 249 16% 1,560
Chose not to identify 0 / 0% 0 / 0%
CHI Memorial Fast Facts FY2020
memorial.org | Follow us on Twitter@CHI_MemorialFollow us on Facebook@CHIMemorialWatch us on YouTube/MemorialChattanooga
SERVICES Convenient Care
Atrium at Gunbarrel, Cleveland, LaFayette
CHI Memorial Community Health CHI Memorial Medical GroupDiabetes and Nutrition Center Emergency Centers with Fast Track Emergency Transport Services Foundation Guerry Heart & Vascular Center
interventional, open-heart, robotic surgery, valve clinic, cardiac rehab, vascular surgery
Health at Home Imaging LifelineMaryEllen Locher Breast CenterMetabolic and Bariatric Care Orthopedic Center
surgical, non-surgical and rehabilitation for joints, spine, shoulders, ankles and hands
Pelvic Health Care Pharmacy Physical TherapyRees Skillern Cancer Institute
Buz Standefer Lung CenterCancer Risk & Survivorship Center Center for Cancer SupportGenetic Counseling & Testing Radiation Center of Excellence
Robotic Surgery for urologic, gynecologic, cardiothoracic, bariatric and ENT conditions
Sleep CenterWeight Management CenterWorkplace HealthWound Healing Center with
hyperbaric oxygen (HBO) therapy
PHYSICIANS 624 Physicians on staff
CHI Memorial Medical Group• 149 MDs • 51 practices including hospitalists,
specialists and corporate health within a 75-mile radius:
Chattanooga, Cleveland, Dayton, Harrison, Hixson, Ooltewah, Signal Mountain, Soddy Daisy, Spring City, TN; Chickamauga, LaFayette, Ringgold and Trenton, GA.
Specialties • Breast Surgical Oncology • Cardiovascular Surgery • Family & Internal Medicine • Infectious Disease • Integrative Medicine • General & Laparoscopic Surgery • Geriatrics • Metabolic & Weight Loss Surgery • Neurology • OB/GYN• Pediatrics • Pulmonology • Rheumatology • Thoracic Surgery • Urology • Vascular Surgery
New Practices FY2020• CHI Memorial Stroke and
Neuroscience Center
Practice Providers• Primary Care Physicians: 63• Specialists: 35• Primary Care Advanced
Practice Clinicians: 43 • Specialist Advanced Practice
Clinicians: 17
Hospital Medicine Providers • Hospitalists and Intensivists: 44 • Advance Practice Clinicians: 21 • Neurohospitalists, Pulmonary/
Critical Care & Psychiatry: 7
The Chattanooga Heart Institute • 29 Cardiologists, 3 Cardiothoracic
Surgeons & 3 Vascular Surgeons• Advanced Practice Providers in
six locations in Chattanooga, East Brainerd, Hixson, Cleveland, and Jasper, Tennessee and Ringgold, Georgia
EXECUTIVE TEAM Janelle Reilly, market chief executive officer Diona Brown, Sr. VP, cardiovascular and neuroscience services Paul Farmer, president, The Chattanooga Heart Institute Sherry Fusco, SVP, surgical & ambulatory services Anthony Houston, chief operating officer Glyn Hughes, president, Mountain Management ServicesBetsy Kammerdiener, market director, mission integrationLisa McCluskey, VP, marketing & communications Andrew McGill, SVP, strategy, business development & government relationsDebra Moore, VP, oncology services and administrator, CHI Memorial Hospital Hixson Jennifer Nicely, president, CHI Memorial FoundationJeanie Smith, VP, surgical services Angie Stiggins, administrator, special operations leader, CHI Memorial Hospital GeorgiaMichael Sutton, market VP, finance
SOUTHEAST DIVISION EXECUTIVESLarry Schumacher, RN, FAAN, Sr. VP, operations, Southeast Division, Catholic Health InitiativesRhonda Hatfield, division chief nurse executive Troy Hammett, division chief financial officer Brad Pope, division chief administrative officer and chief human resources officer Melissa Roden, division VP, quality
BOARD OF DIRECTORS *Incoming FY2021 William Warren, MD, cardiologist, The Chattanooga Heart Institute; board chairJill Aplin, retired, Catholic Health Initiatives; board vice chair Corinne Allen, The Benwood Foundation consultant; board secretaryJohn Boxell, MD, physician advisor, cancer services; governance committee chairChristopher Crimmins, co-owner, The Chattanooga Land CompanyDavey B. Daniel, MD, oncologist, Tennessee OncologyArlene J. Donowitz, MD, internal medicine physician, Drs. Heinsohn, Donowitz, Rybolt and Nguyen Marilyn Helms, DBA, professor, Dalton State College School of BusinessSister Dorothy Jackson, Sisters of Charity of Nazareth MaryStewart Lewis, McGriff Insurance Services John Nash, MD, orthopedic surgeon, Center for Sports Medicine; quality and value committee chairSister Judith Raley, Sisters of Charity of Nazareth Janelle Reilly, market chief executive officer Larry Schumacher, SVP, divisional operations Mary Tanner, PhD, retired, UTC interim provost; physician transaction review committee chair Aaron Webb, JD, chief executive officer and president, CHI Living CommunitiesMichael Webb, MBA, president, Webb Financial Consultants; audit and compliance committee chairJeffery Wilson, DMin, pastor of New United Missionary Baptist Church James Zellner, MD, cardiothoracic surgeon, The Chattanooga Heart Institute; president, CHI Memorial Medical Staff Steven Perlaky, MD, president, CHI Memorial Hospital Georgia Medical Staff
FY CHI Memorial Fast Facts2020