A PMR’s experience with AEGATE’s Safe Medicine Services

Dominique Bernaert, R&D Manager FARMAD

PMR Software Integration experience

1 Aegate Confidential

Table Of Content

• Integration timelines: from contract signature to full roll-out

• Integration workload

• Issues experienced during integration

• Aegate support

• Communication between FARMAD and Aegate

• Current impact of the Aegate system on the FARMAD software

2 Aegate Confidential

Integration timelines: from contract signature to full roll-out

Contract signature

Reception of technical

specifications

Personal guidance

duringintegration

Testing

Roll-out

3 Aegate Confidential

Total duration: 1 month

Integration workload

- Personal guidance from Aegate on location- Complete explanation of the Aegate api

- Wrapper for the Aegate api received for easy integration

- Delivery of aegatelite.dll for easy distribution

- Implementation done in 2 days- Very clear interface

- Only a few methods to implement

(Authenticate, Callback, Display, Settings)

4 Aegate Confidential

FarmadTwin

Aegatelite.dll

Issues experienced during integration

- No real issues experienced during integration

- Pharmacists not wanting internet on workstations

Aegate implemented a proxy server in the

client to get around this issue

5 Aegate Confidential

Aegate support

- No problems with the Aegate integration

- Questions from users about activation, settings, etc..

Are immediately answered by a very responsive helpdesk

6 Aegate Confidential

Communication Farmad <-> Aegate

- Fast feedback concerning integration questions

- Fast feedback concerning user questions

7 Aegate Confidential

Current impact

- Perfect integration

- Calls asynchronously – no delays for the user

8 Aegate Confidential

9 Aegate Confidential

THANK YOU !