fare collection systems tutorials & making executive decisions · fare collection systems...
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Fare Collection Systems – Tutorials & Making Executive Decisions
Moderator:
Shyam Dunna, CIO/AGM of Technology
Metropolitan Atlanta Rapid Transit Authority
Panelists:
• David Leininger, Vice Chair, APTA Financial Management Committee and Executive Vice President, Chief Financial Officer, Dallas Area Rapid Transit, Dallas, TX
• William Spraul, Chief Financial Officer, Transit Services, San Diego MTS, San Diego, CA
The Tutorials and Making the Executive Decision
Fare Collection Systems – Tutorials & Making Executive Decisions
David Leininger
• Vice chair, APTA Financial Management Committee
• Chief Financial Officer, Dallas Area Rapid Transit
North Texas Transit Facts
4
• Three multimodal systems
• DART Facts
• DART - 13 member cities, 700 square
miles
• DCTA - Denton, Lewisville, Highland
Village
• The T - Fort Worth, Richland Hills,
Blue Mound, and Grapevine
• System size
– 34 miles of commuter rail / 10 stations
– 85 miles of light rail / 61 stations
– 612 vehicles in bus fleet
– 163 vehicle in rail fleet
– Annual budget of FY14 $1.042 Billion
– Farebox recovery ratio - 15%
– Annual ridership of 107.5 million trips
– Average fixed route weekday daily ridership 225,000
4
Moderator: Shyam Dunna
MARTA Overview
9th Largest Transit System in North America
4,300+ Full-Time Personnel
415,000 Weekday Passengers
FY14 Operating Budget $427M
FY14 Capital Budget $289M
531 Buses on 92 Routes
38 Rail Stations
338 Rail Cars
187 Mobility L-Vans
48 miles of track
32.3% Fare box Recovery
6
MARTA Breeze System
Operational Feb 2007
Operational Aug 2009
Operational Aug 2008
Launched inDec 2005
MARTA Breeze Equipment
8
470 Fare Gates626 Fare
Boxes 349 Ticket Vending
Machines
24 Ticket Office Machines
2 Parking Gates
6 High PerformanceEncoding Machine
144 Light Validators
Money Room
MARTA Equipment & Network
Garage
Servers
Cubic
Maintenance
Server
MonitoringEquipment
Monitoring
Parking
NextFare Central System
Reports
Technology
System
Administrators
Revenue
Operations
Ticket Office
Machines
Gates
Money
Rooms
Customer
Service
Parking
Encoding
Research
Analysis
AccountingTechnology
Operations
Center
Encoding
MARTA CCT GRTA Gwinnett
Breeze Vending
Machines
Web Sales
Partner Sales
Bulk Sales
Atlanta
Streetcar
David Leininger CFO, DART
Ronald Baptiste CFO, RTA
William Spraul COO, San Diego MTS
Fare Collection Systems – Tutorials & Making Executive Decisions
Moderator:
Shyam Dunna
CIO/AGM of Technology, MARTA
Panelists:
MARTA’s Fare Collection Initiatives
• Regional Programs– New BVM Screens for Regional Partners
– New Regional Products for Transit Management Associations
– Fare Changes for Regional Operators
– Breeze Vending Machine for Atlanta Streetcar
MARTA’s Fare Collection Initiatives
• Fare Media
–Upgrade Breeze tickets to MIFARE Ultralight C
–Upgrade Breeze Cards to MIFARE DESFire
MARTA’s Fare Collection Initiatives
• Mobile Payment Pilot– Loading fares on to a Breeze
card from smartphones
– Using NFC chips in Smartphones for fare payment
– Using sleeves for iPhones with NFC chips embedded for fare payment
– Using bar codes for fare payment
Fare Collection Systems – Tutorials & Making Executive Decisions
William Spraul
• Chief Operating Officer, Transit Services, San Diego MTS
Metropolitan Transit System San Diego, California
Overview of MTS
• Metropolitan Transit System owns assets of San Diego Trolley, Inc., San Diego Transit Corporation, and the San Diego & Arizona Eastern Railway Company, as well as the non-profit corporation, San Diego Vintage Trolley
• MTS provides light rail and bus services directly and by contract with private operators
• MTS has a 15-member Board of Directors and over 2,200 employees
• MTS has an operating budget of approximately $243 million, $94 million coming from fares
• MTS was named North America’s Outstanding Public Transit System in 2009
Area of Jurisdiction & Ridership
• MTS serves approximately 570 square miles of the urbanized areas of San Diego County, as well as the eastern rural parts of the county, over 3,700 total square miles
• MTS generates 85 million annual passenger trips
–MTS Bus: over 55 million trips
–MTS Rail: nearly 30 million trips
• Service runs 4am-2am daily, 7days/week
Overview of MTS Fare System
• Five different cash fares, over fifteen different pass options
• Smart card known as Compass Card
• Compass cards are used on MTS buses, trolleys, and regional coasters
• Variety of options for how/where passengers can purchase/load compass cards, including online and partnerships with local grocery stores
• Single day passes also available on board the bus